Our Reviews

Richard A|2025 Chevrolet Tahoe

Confirmed Sales Customer

5/9/2025

Right from the start Eliana was friendly and knowledgeable and made my purchase a smooth process.

ELIANA JIMENEZ

5/12/2025

We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SAINT CLAIR SHORES, MI

Sandra M|2023 Chevrolet Equinox

Confirmed Service Customer

5/9/2025

Was told vehicle was going through the car wash, stood outside waiting for an extended period of time and then when I received my car it wasn’t washed. When I asked why I was dismissed with a we were going to but they were washing the car wash. Why wouldn’t this have either been checked prior to telling a customer or done before making me stand outside waiting?

5/12/2025

We appreciate you taking the time to leave us this feedback. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

Business Response

FRASER, MI

Thomas S|2020 Chevrolet Blazer

Confirmed Service Customer

5/9/2025

Martin K Very nice person

5/11/2025

Thomas, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MACOMB, MI

Randy K|2023 Chevrolet Malibu

Confirmed Service Customer

5/9/2025

I was told by Jason it was a Instrument cluster (dashboard) computer glitch it's been one day so far so good.

5/12/2025

Randy, your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

WARREN, MI

Edward B|2024 Chevrolet Blazer

Confirmed Service Customer

5/9/2025

The service advisor Geoff was stellar. He tried to assist me as best he could. However I forced to rent a gasoline vehicle somewhere else as you only had electric vehicles available. I did reserve a vehicle however to assume that an electric vehicle will work for everyone is unrealistic. You had my Blazer for six days but only worked on one day. I’m very pleased with the work that was performed however it cost me 380.00 for a gasoline rental and that is not good business. I’ve been very happy with this dealership and staff. However if I’m not fully reimbursed for my trouble my next lease will be from somewhere else. Have a good day! Sincerely, Edward J. Boatman

UTICA, MI

Janice K|2024 Chevrolet Blazer

Confirmed Service Customer

5/10/2025

Fast and easy

5/12/2025

Janice, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

SHELBY TOWNSHIP, MI

Michael S|2024 Chevrolet Equinox

Confirmed Service Customer

5/11/2025

The employees were friendly, and the lounge was clean, service was quick and professional

5/12/2025

Michael, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please give us a call at 586-939-7300 for any future needs.

Business Response

MACOMB, MI

William M|2023 Chevrolet Traverse

Confirmed Service Customer

5/9/2025

on time and done well

5/11/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit! 586-939-7300 Serra Chevrolet Sterling Heights

Business Response

STERLING HEIGHTS, MI

Jeffery H|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

5/9/2025

Everything went as expected , no issues.

5/11/2025

Jeffery, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

CHESTERFIELD, MI

Chul P|2024 Chevrolet Blazer

Confirmed Service Customer

5/9/2025

Great service!!!

5/11/2025

Thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

STERLING HEIGHTS, MI

Sheryl L|2025 Chevrolet Equinox

Confirmed Service Customer

5/10/2025

Always great service

5/12/2025

Sheryl, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SHELBY TOWNSHIP, MI

Richard B|2025 Chevrolet Equinox

Confirmed Sales Customer

5/10/2025

Lindsay did a great job, very concerned with our needs and what we were looking for.

LINDSEY MCKAY

5/12/2025

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MACOMB, MI

Margaret J|2019 Chevrolet Blazer

Confirmed Service Customer

5/11/2025

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WARREN, MI

Daniel J|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

5/11/2025

.

5/12/2025

Daniel, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

WARREN, MI

Lucas T|2024 Chevrolet Colorado

Confirmed Sales Customer

5/11/2025

Very nice people. Got me exactly what i wanted and go the extra mile to make sure you’re satisfied with your purchase. 10/10

JACQUELINE WOODRUFF

5/12/2025

Lucas, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

FRASER, MI

Timothy W|2024 Chevrolet Equinox

Confirmed Service Customer

5/12/2025

Great service, the vehicle was ready at the time promised.

5/14/2025

Timothy, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Give us a call at 586-939-7300. Take care!

Business Response

STERLING HEIGHTS, MI

Richard I|2024 Chevrolet Colorado

Confirmed Service Customer

5/12/2025

Took truck in for a decal switch, they took care of a recall while there and also fixed the damaged strip on the door at no cost. Very happy!

5/14/2025

Richard, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Give us a call at 586-939-7300. Take care!

Business Response

CLINTON TOWNSHIP, MI

Peter S|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

5/12/2025

Nate did a great job, great experience from start to finish

NATHAN BURNS

5/13/2025

Peter, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

CLINTON TOWNSHIP, MI

David P|2026 Chevrolet Equinox

Confirmed Sales Customer

5/12/2025

Dealing with Eliana was excellent compared to the dealership I had been dealing with for the same purchase, she was extremely efficient and prompt with all requests and questions and hope to purchase next vehicle with Eliana and Serra Chevrolet.

ELIANA JIMENEZ

5/13/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ROCHESTER, MI

Morgan M|2025 Chevrolet Trailblazer

Confirmed Sales Customer

5/13/2025

Rockie is extremely knowledgeable and helpful. I am grateful he was there to help me with my new lease!!

ROCKIE YOUSIF

5/14/2025

We're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. We hope you have a great day!

Business Response

STERLING HEIGHTS, MI

Ryan S|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

5/13/2025

It’s honestly just always a pleasant experience.

ROBERT KRAFT

5/14/2025

Ryan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CLINTON TOWNSHIP, MI

Michele T|2025 Chevrolet Trax

Confirmed Sales Customer

5/13/2025

Friendly professional. Great sales reps.

DONALD HINTZ

5/14/2025

Michele, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

FRASER, MI

Delfin C|2025 Chevrolet Trailblazer

Confirmed Service Customer

5/13/2025

Nice

5/14/2025

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Leonard M|2024 Chevrolet Blazer

Confirmed Service Customer

5/13/2025

Friendly and great

WARREN, MI

Jeffrey S|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/13/2025

Great customer service, very professional

DARRIN UHLIG

5/14/2025

Jeffrey, we are glad we could help! Feel free to give us a call at 586-939-7300 if you need anything. Have a wonderful day.

Business Response

CLINTON TOWNSHIP, MI

Nathan B|2023 Chevrolet Silverado 1500

Confirmed Service Customer

5/14/2025

great

5/15/2025

Nathan, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

HARRISON TOWNSHIP, MI

Ayrton C|2025 Chevrolet Trax

Confirmed Sales Customer

5/11/2025

Well supported and a great experience.

ANTHONY ABDULLAH

5/12/2025

Ayrton, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

ROCHESTER HILLS, MI

Terri B|2024 Chevrolet Blazer EV

Confirmed Service Customer

5/12/2025

Communicated well - timing of service. Provided a loaner vehicle. Even washed my car before I picked it up!

5/13/2025

We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!

Frank T|2023 Chevrolet Traverse

Confirmed Service Customer

5/12/2025

Knowledgeable service and vehicle service great sales person to deal with

5/14/2025

Frank, we're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Give us a call at 586-939-7300. Have a wonderful day.

Sandra L|2022 Chevrolet Blazer

Confirmed Service Customer

5/12/2025

Everything done in a timely and smooth manner. Work completed in just over an hour which was excellent.

5/14/2025

Sandra, we are very happy to have provided you with such a positive experience! Feel free to give us a call at 586-939-7300 if you need anything. Have a wonderful day.

Business Response

CLAWSON, MI

Janet K|2026 Chevrolet Equinox

Confirmed Sales Customer

5/13/2025

good

LINDSEY MCKAY

5/14/2025

We appreciate you taking the time to leave us this feedback. If you have any further questions, give us a call at 586-939-7300. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Terry M|2021 Chevrolet Blazer

Confirmed Service Customer

5/13/2025

See my comments on your Customer Satisfaction Survey on 5-11-25.

STERLING HEIGHTS, MI

Keith H|2026 Chevrolet Equinox

Confirmed Sales Customer

5/13/2025

Very smooth transition with leasing my wife's vehicle. Anthony did a great job.

ANTHONY ABDULLAH

5/14/2025

We're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. We hope you have a great day!

Business Response

MACOMB, MI

Shelby B|2024 Chevrolet Equinox

Confirmed Service Customer

5/13/2025

Geoff M. was super friendly and personable. No complaints about him! Unfortunately, the actual service of oil change and alignment took over 2 hours. Usually my service at Serra takes a lot less time. Hopefully it was just a fluke!

5/15/2025

Shelby, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

CLINTON TOWNSHIP, MI

Rachel C|2017 Buick Enclave

Confirmed Service Customer

5/14/2025

Horrible experience, and reminder of why I don't take my car to the dealership for maintenance and repairs.

5/16/2025

Rachel, we regret to hear that you had this experience with us. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Serra Chevrolet Sterling Heights (888) 245-0003

Business Response

WARREN, MI

Rick P|2019 Chevrolet Equinox

Confirmed Service Customer

5/14/2025

2 hours and 50 min for an oil change is unbelievable Why make an appointment when service is not even started for 1 1/2 hours later.

5/15/2025

Rick, thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager, Laura Marklin at 586-274-0386 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

STERLING HEIGHTS, MI

Judy D|2023 Chevrolet Traverse

Confirmed Service Customer

5/14/2025

Everything went well

5/15/2025

Judy, we are glad we could help! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

SHELBY TOWNSHIP, MI

Janet L|2007 Chevrolet Corvette

Confirmed Service Customer

5/15/2025

Service advisor was great.

5/16/2025

Janet, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out; give us a call at 586-939-7300 if there's anything additional we can do for you.

Kathleen A|2024 Chevrolet Blazer

Confirmed Service Customer

5/15/2025

It was very fast and the service man was very pleasant .

5/16/2025

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

CLINTON TOWNSHIP, MI

Corinne O|2024 Chevrolet Trax

Confirmed Service Customer

5/15/2025

Greeted as I arrived at scheduled time for oil change and tire rotation, & my vehicle was promptly worked on . They even washed my vehicle - nice Perk! Price compared to other places seemed reasonable. Prices have gone up considerably though. I had received a $5.00 off coupon which they applied.

5/16/2025

Corinne, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CLINTON TOWNSHIP, MI

Jason R|2025 Chevrolet Equinox

Confirmed Sales Customer

5/15/2025

Experience was very good and Eliana was terrific. She was extremely helpful and flexible in working with myself and my family. I will definitely consider your dealership again and will absolutely ask for Eliana!

ELIANA JIMENEZ

5/16/2025

Jason, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit!

Business Response

SHELBY TOWNSHIP, MI

Matthew H|2025 Chevrolet Colorado

Confirmed Sales Customer

5/15/2025

Excellent customer service throughout the entire process. Anthony took care to make sure I knew what documentation was needed ahead of time and just made the experience smooth.

ANTHONY ABDULLAH

5/16/2025

Matthew, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Thank you, and have a fantastic day!

Business Response

WATERFORD, MI

Thomas W|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

5/15/2025

Ken Kennedy has great customer communication skills. Ken was on the spot on what was needed and everything went as planned.

5/16/2025

Thomas, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit! 586-939-7300 Serra Chevrolet Sterling Heights

Business Response

MACOMB, MI

Annette H|2025 Chevrolet Blazer

Confirmed Sales Customer

5/15/2025

I have been dealing with Charles Culyba for 20+ years. He know exactly what I want and always comes through!!

CHARLES CULYBA

5/16/2025

Thank you for choosing Serra Chevrolet Sterling Heights as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit 586-939-7300 Serra Chevrolet Sterling Heights

Business Response

TRAVERSE CITY, MI

John Q|2020 Chevrolet Blazer

Confirmed Service Customer

5/15/2025

After the writeup I was told two hours for the job and it was right on time. Very professional

5/16/2025

John, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care! 586-939-7300 Serra Chevrolet Sterling Heights

Business Response

STERLING HEIGHTS, MI

Robert N|2021 Chevrolet 2500HD Silverado

Confirmed Service Customer

5/15/2025

90 Minuets for an oil change and tire rotation seemed a bit long but maybe quality takes time

5/16/2025

Robert, thank you for taking the time to let us know how we did. We hope you have a great day! 586-939-7300 Serra Chevrolet Sterling Heights

Business Response

WARREN, MI

Leonard M|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

5/15/2025

You were able to provide me with a "like" curtesy vehicle and you were able to get my truck back to me quicker than the estimated time.

5/16/2025

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon! 586-939-7300 Serra Chevrolet Sterling Heights

Business Response

STERLING HEIGHTS, MI

Jeffrey S|2025 Chevrolet Tahoe

Confirmed Sales Customer

5/15/2025

Andrea my salesperson was amazing she helped me pick out a vehicle and walked me through the process. Without delay or any problems.

ANDREA MCQUEEN

5/16/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit! 586-939-7300 Serra Chevrolet Sterling Heights

Business Response

PORT HURON, MI

Patrick M|2025 Chevrolet Equinox EV

Confirmed Sales Customer

5/15/2025

Great, Nate Burns is the best salesman.

NATHAN BURNS

5/16/2025

Patrick, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RILEY, MI

Michael C|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

5/15/2025

Was very Professional

5/16/2025

Michael, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs or call us at 586-939-7300.

Business Response

HIGHLAND PARK, MI

William B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/16/2025

Good quick service!

5/17/2025

William, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

CHESTERFIELD, MI

Aaron S|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/14/2025

It was a easy and quick experience!

ELIANA JIMENEZ

5/16/2025

Aaron, we're glad everything was completed quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

Business Response

WEST LAFAYETTE, IN

Michelle L|2025 Chevrolet Trax

Confirmed Sales Customer

5/15/2025

Mike Omelianoff is a perfect salesman who goes above and beyond for his clients.

MICHAEL OMELIANOFF

5/16/2025

Michelle, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

Business Response

WARREN, MI

Joan F|2025 Chevrolet Trax

Confirmed Sales Customer

5/15/2025

A wonderful experience, as always. Everyone there is so kind, knowledgeable and friendly. My sales rep. was phenomenal…attentive, knowledgeable and helpful. Thank you!

TERENCE TANTON

5/16/2025

Joan, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CHESTERFIELD, MI

Jorg S|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/15/2025

Great experience! No pressure salesman. All questions were answered. Would recommend Sarra Sterling Height.

DARRIN UHLIG

5/16/2025

Jorg, thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! Thanks again for the recommendation, and have an amazing day!

Business Response

CLINTON TOWNSHIP, MI

Vasil V|2025 Chevrolet Tahoe

Confirmed Sales Customer

5/15/2025

Andrew made the car buying experience a total breeze everyone at the dealership was diligent and attentive. I'm really happy with serra Chevy!

ANDREW GORGIS

5/16/2025

Vasil, we're happy to hear you had such a positive experience with Andrew! Thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again.

Business Response

SCHAUMBURG, IL

Norma W|2013 Chevrolet Traverse

Confirmed Service Customer

5/16/2025

Great and prompt service.

5/18/2025

Norma, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

WARREN, MI

Steven L|2024 Chevrolet Equinox EV

Confirmed Service Customer

5/17/2025

Michael Johnson in the service department is outstanding! My vehicle was serviced on time and within the estimated time they gave me. The repair resolved the issue we were having.

5/19/2025

Steven, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Thank you for the great review!

Business Response

SHELBY TOWNSHIP, MI

William K|2021 Chevrolet 2500HD Silverado

Confirmed Service Customer

5/17/2025

Just had an oil change and tire rotation. Asked for a check of door hinges and grease on them. That wasn’t done. Thought that a 21 point check was supposed to be done. Hmmm. I’m concerned that my tires were rotated because the air pressure was very close to what it was when I brought my truck in. They didn’t reset my oil condition but that’s minor and most of this is. But if I’m paying for something to be done I should receive the service. Hopefully I am.

5/19/2025

William, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact our Service Manager, Laura Marklin at 586-274-0386 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Business Response

HARPERWOODS, MI

Michael M|2025 Chevrolet Equinox

Confirmed Sales Customer

5/16/2025

Excellent use off my time and excellent understanding of my needs and requirements for a new vehicle by Mike Omelianoff.

MICHAEL OMELIANOFF

5/17/2025

Michael, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Gerard R|2025 Chevrolet Trax

Confirmed Service Customer

5/16/2025

It went smooth. The rear camera works now. No complaints.

WARREN, MI

Carol C|2025 Chevrolet Equinox

Confirmed Sales Customer

5/17/2025

My salesman helped me with my new vehicle and as always gave me a lease I was able to afford. He is always professional and courteous and makes my purchase worry free.

LEE WALCH

5/19/2025

Carol, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Until the next time we meet, take care!

Business Response

STERLING HEIGHTS, MI

Patrick O|2024 Chevrolet Blazer

Confirmed Service Customer

5/17/2025

Finished the oil change, tire rotation and multi point inspection in a timely manner.

STERLING HEIGHTS, MI

Elizabeth R|2025 Chevrolet Blazer

Confirmed Sales Customer

5/17/2025

Fast friendly and efficient! Darrin got us in and out in very little time. This is our 3rd vehicle from him. Every time has been a great experience.

DARRIN UHLIG

5/19/2025

Elizabeth, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Give us a call at 586-939-7300. Take care!

Business Response

WARREN, MI

Joan B|2026 Chevrolet Equinox

Confirmed Sales Customer

5/17/2025

dry pleadant

JACQUELINE WOODRUFF

5/19/2025

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

MACOMB, MI

Hatim J|2024 Chevrolet Suburban 1500

Confirmed Service Customer

5/18/2025

.

SHELBY TOWNSHIP, MI

Lance T|2025 Chevrolet Trailblazer

Confirmed Sales Customer

5/18/2025

Darrin was great to work with and made the whole process of leasing a new vehicle very smooth.

DARRIN UHLIG

5/19/2025

Lance, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Deborah K|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

5/19/2025

Call backs made sure we were satisfied friendly

ZACHERY GREGORY

5/20/2025

Deborah, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

IMLAY CITY, MI

John K|2024 Chevrolet Traverse

Confirmed Service Customer

5/19/2025

Great Service as usual

5/21/2025

John, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

STERLING HEIGHTS, MI

Denise C|2023 GMC Acadia

Confirmed Service Customer

5/17/2025

Was right on time with what was stayed

5/19/2025

Denise, thank you for taking the time to let us know how we did. We hope you have a great day! 586-939-7300 Serra Chevrolet Sterling Heights

Business Response

MACOMB, MI

Gregory D|2025 Chevrolet Silverado 1500

Confirmed Service Customer

5/17/2025

I went into Serra Chevrolet for an oil change (I had an appointment with Mr. Michael Blanzy. Jr.). Upon my arrival at the service department, Mr. Blanzy Jr. told me my oil change would take about an hour. I was pleasantly surprised that my oil change only took about 35-40 minutes, although they were very busy that day. My first oil change was free and I was happy about that too. The service department and the waiting area were very clean and the employees were professional and friendly. I am a Happy Customer.

MACOMB, MI

Qing F|2025 Chevrolet Equinox

Confirmed Sales Customer

5/17/2025

Great purchase experience. Terry did a great job to find the car I want and also gave a good price for my trade in vehicle. He knows and explained all the convenient functions of the car to me.

TERENCE TANTON

5/19/2025

Qing, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Gary L|2025 Chevrolet Equinox

Confirmed Sales Customer

5/19/2025

I have been dealing with Lee for a long time now and its always a good experience.

LEE WALCH

5/19/2025

Gary, thank you so much for your positive comments about Serra Chevrolet Sterling Heights! Please don't hesitate to give us a call at 586-939-7300 if there's anything additional we can do for you.

Business Response

STERLING HEIGHTS, MI

Jeffry S|2026 Chevrolet Equinox

Confirmed Sales Customer

5/19/2025

Have purchased many vehicles from the dealership. Always a hassle free experience.

JOHN TROTTO

5/20/2025

Thank you for choosing Serra Chevrolet Sterling Heights as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

PUNTA GORDA, FL

Gary H|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

5/20/2025

After dealing with Fox Chevrolet for 30 years, it's refreshing, to see a dealership like Serra, who puts customers first!! thanks for everything

5/21/2025

Gary, your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

ROCHESTER HILLS, MI

Robert J|2025 Chevrolet Blazer

Confirmed Sales Customer

5/20/2025

Steve Yucha was super friendly and helpful. He helped with the options I wanted and more importantly showed me how to use them! Terrific salesman! Thank you for this amazing experience!

STEVEN YUCHA

5/21/2025

Robert, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

WARREN, MI

Robert B|2025 Chevrolet Equinox

Confirmed Sales Customer

5/19/2025

My salesman, Darrin, was very professional and seamless. He made it a great experience and would consider doing business there in the future.

DARRIN UHLIG

5/21/2025

We're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

HARRISON TOWNSHIP, MI

Katie M|2025 Chevrolet Blazer

Confirmed Sales Customer

5/20/2025

John, had everything ready and set for us so we could sign and then drive. Always so professional.

JOHN WEBER

5/21/2025

Katie, thank you for your kind review; we are happy to pass along your comments to John here at Serra Chevrolet Sterling Heights! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

WARREN, MI

Lisa C|2026 Chevrolet Equinox

Confirmed Sales Customer

5/20/2025

My sales guy, Brian, was amazing and friendly. Made the whole buying process very easy and not stressful.

BRYAN NICHOLAS

5/21/2025

Lisa, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

RICHMOND, MI

Tiffany J|2023 Chevrolet Trailblazer

Confirmed Service Customer

5/20/2025

I come here all the time for oil change. Customer service is always great.

5/21/2025

Tiffany, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Steven W|2025 Chevrolet Traverse

Confirmed Sales Customer

5/20/2025

Excellent and knowledgeable service

MICHAEL OMELIANOFF

5/21/2025

Steven, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

MACOMB, MI

Mary H|2025 Chevrolet Trailblazer

Confirmed Service Customer

5/20/2025

My vehicle was ready on time. Service was excellent.

5/21/2025

Mary, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

STERLING HEIGHTS, MI

Sandra S|2024 Chevrolet Trax

Confirmed Service Customer

5/20/2025

The lobby was comfortable, but I didn't even get a chance to get settled and my car was ready. They washed my car and pulled it up. It was great service. I usually get oil changes at a one hour oil place but I will get them at Serra. Thank you.

SHELBY TOWNSHIP, MI

Jeffrey O|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

5/21/2025

Anthony was a purely genuine and overly helpful salesman. From the moment I called to the day I left in my new truck, he was patient, there were a couple hic-ups, informative, and went out if his way to make things happen. Above and beyond the industry and societal standards. Will recommend Serra and Anthony to anyone looking and will be back to see him for my next vehicle.

ANTHONY ABDULLAH

5/22/2025

Jeffrey, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

SHELBY TOWNSHIP, MI

Alexander S|2024 Chevrolet Silverado EV

Confirmed Service Customer

5/20/2025

Jason was great

5/21/2025

Alexander, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Jean G|2025 Chevrolet Trax

Confirmed Sales Customer

5/20/2025

John Weber has helped me buy and lease cars for over 20 years. He is always so accommodating, knowledgeable and the best salesman I have encountered in my 50 years of driving. I always recommend Serra Chevrolet to everyone.

JOHN WEBER

5/22/2025

Jean, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 586-939-7300

Business Response

MADISON HEIGHTS, MI

Paul P|2025 Chevrolet Silverado 1500

Confirmed Service Customer

5/22/2025

great service. mike Blanzy gets me in and out with no hassle

5/22/2025

Paul, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 586-939-7300

Business Response

WASHINGTON, MI

David B|2022 Chevrolet Traverse

Confirmed Service Customer

5/21/2025

good job , polite , and friendly

5/22/2025

David, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MACOMB, MI

Jeffrey W|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/21/2025

Robert Kraft is always very easy to work with and does a great job at personalizing the experience.

ROBERT KRAFT

5/22/2025

Jeffrey, we're happy to hear you had such a great experience with Robert! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CLINTON TOWNSHIP, MI

Brenda L|2026 Chevrolet Equinox

Confirmed Sales Customer

5/21/2025

Pleasant experience, sales professional worked with me for several days to get me into a vehicle that fit my budget and went over and beyond to assist me in choosing the correct financing option that was affordable with great interest rates.

JACQUELINE WOODRUFF

5/22/2025

Brenda, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Give us a call at 586-939-7300. Take care!

Business Response

ROSEVILLE, MI

Matthew C|2020 Chevrolet Blazer

Confirmed Service Customer

5/21/2025

Jason was very easy to work with and super knowledgeable

5/22/2025

Matthew, we're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Give us a call at 586-939-7300. Take care!

Business Response

CLINTON TOWNSHIP, MI

Patrick O|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/21/2025

Jason Crager is the best. I brought my Silverado in for routine service it was done to perfection. It would be nice if Serra Chevrolet Sterling Heights hired more people that take pride in their work and they actually care about the customer.

CLINTON TOWNSHIP, MI

Carl J|2025 Chevrolet Trax

Confirmed Sales Customer

5/21/2025

Steve was helpful, and what the best he did not pressure us at all

STEVEN YUCHA

5/22/2025

Carl, we are so happy to read such a great review about Serra Chevrolet Sterling Heights! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

LENOX, MI

Rachel P|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

5/21/2025

Came in for 1 part. I took 30 minutes to buy 1 part that was small enough to fit in my hand. Went to parts, no one was there. When someone came, I was told I had to go to customer service first because as a GM employee I was using a voucher for a discount on GM parts for my GM vehicle. When I called Serra before coming, didn’t tell me to do that. 25 minutes later I had a part that cost more than I could have purchased at all the auto part stores I passed to get to Serra. Since Serra took over at Buff Whelan I have not had a good experience. I had not been there in about a years because of how bad it had gotten. This experience did not live up to Buff Whalen legacy. I’ll just keep going somewhere else unless it’s recall work.

5/22/2025

Rachel, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager, Laura Marklin at 586-274-0386 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

STERLING HEIGHTS, MI

Timothy W|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/21/2025

Anthony was a perfect example of how to make a client feel comfortable and happy to make a purchase

ANTHONY ABDULLAH

5/22/2025

Timothy, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

COMMERCE TOWNSHIP, MI

Larry C|2024 Chevrolet Silverado 3500 HD

Confirmed Service Customer

5/21/2025

Good

5/22/2025

Larry, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GROSSE POINTE PARK, MI

Anthony T|2024 Chevrolet Blazer

Confirmed Service Customer

5/21/2025

Oil change was very quick.

5/22/2025

Anthony, we're glad everything was completed quickly! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MADISON HEIGHTS, MI

Jessalyn M|2024 Chevrolet Blazer

Confirmed Service Customer

5/21/2025

Very friendly and very quick experience.

SHELBY TWP, MI

Mary C|2026 Chevrolet Equinox

Confirmed Sales Customer

5/21/2025

So efficient. John Trotto is the best. Got just what I wanted and ahead of schedule. Red 2026 Equinox and it looks beautiful.

JOHN TROTTO

5/22/2025

Mary, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Give us a call at 586-939-7300. Have a wonderful day.

Business Response

SHELBY TOWNSHIP, MI

Gloria P|2023 Chevrolet Traverse

Confirmed Service Customer

5/21/2025

Had an appointment for service of oil change, waited at garage door 10 minutes before it allowed me to drive in. Pulled my car in, no service person came up to me to ask me what I was here for. Went to service counter area, waited standing, no one said anything to me for at least 10 minutes, finally someone asked if I was being helped. Very poor service... My car was at 12,500 miles and they tried to talk me into service for my vehicle, which you offer at 15,000 miles. I worked at General Motors for over 30 years in the office at the Renaissance Center in the Dealer Business Management department, & since Serra took over, business is not the same. I understand about the business world and your there to make money but your service area is not customer oriented.

5/22/2025

Gloria, it's discouraging to see that you had a negative experience. If you are willing to give us another chance, please contact our Service Manager, Laura Marklin, at 586-274-0386 so we can understand your situation better in order to try and turn your experience around. Thank you, Serra Chevrolet Sterling Heights

Business Response

WARREN, MI

Donna D|2021 Chevrolet Traverse

Confirmed Service Customer

5/21/2025

It was good

TROY, MI

Thomas P|2024 Chevrolet Trax

Confirmed Service Customer

5/21/2025

Had an appt was in & out in no time Service rep was very good

5/22/2025

Thomas, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Daniel K|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

5/21/2025

On Time, Thanks

5/22/2025

Daniel, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

SAINT CLAIR SHORES, MI

Jaime F|2024 Chevrolet Equinox

Confirmed Service Customer

5/21/2025

Nice,

5/22/2025

Jaime, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Richard Z|2024 Chevrolet Equinox

Confirmed Service Customer

5/21/2025

Service k. Kept waiting after service was completed, had to inquire if work was complete.

5/22/2025

Richard, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

SAINT CLAIR, MI

Grace C|2024 Chevrolet Equinox

Confirmed Service Customer

5/21/2025

Everything went smoothly and in a timely manner.

5/22/2025

Grace, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

CLINTON TOWNSHIP, MI

Cathleen E|2025 Chevrolet Blazer

Confirmed Sales Customer

5/21/2025

Zach Gregory was awesome. Listened to what I was looking for and delivered quickly and satisfactorily

ZACHERY GREGORY

5/22/2025

We're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

CLINTON TOWNSHIP, MI

Angela B|2023 Chevrolet Traverse

Confirmed Service Customer

5/21/2025

Fast service and easy to get an appointnent

5/22/2025

Angela, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Give us a call at 586-939-7300. Take care!

Business Response

WARREN, MI

Mitchell Y|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/21/2025

Oil change and tire rotation also a body shop estimate.

5/23/2025

Mitchell, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SHELBY TOWNSHIP, MI

Jason T|2025 Chevrolet Trailblazer

Confirmed Sales Customer

5/21/2025

Andrea McQueen was a huge help we appreciate everything she did for us!

ANDREA MCQUEEN

5/22/2025

Jason, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! Please don't hesitate to give us a call at 586-939-7300 if there's anything additional we can do for you.

Business Response

SHELBY TOWNSHIP, MI

Richard D|2026 Chevrolet Equinox

Confirmed Sales Customer

5/21/2025

John Troto has been my salesrep for 20 years and is the best

JOHN TROTTO

5/22/2025

Richard, thanks for your praise and kind comments about our team. Please don't hesitate to give us a call at 586-939-7300 if there's anything additional we can do for you.

Business Response

THE VILLAGES, FL

Thomas J|2025 Chevrolet Trax

Confirmed Sales Customer

5/21/2025

I had a fantastic experience at the dealership. Bryan was absolutely amazing from start to finish. He was friendly, knowledgeable, and incredibly helpful throughout the entire process. He took the time to answer any questions or concerns I had, making sure I felt confident and informed every step of the way. The whole process of getting the vehicle was surprisingly quick and incredibly smooth. Everything was handled efficiently, and I drove away feeling excited and completely satisfied with my purchase. I truly appreciate the excellent customer service!

BRYAN NICHOLAS

5/22/2025

Thomas, thank you for your kind review; we are happy to pass along your comments to Bryan here at Serra Chevrolet Sterling Heights! We can't wait to see you again, have a great day.

Danielle W|2026 Chevrolet Equinox

Confirmed Sales Customer

5/22/2025

I reached out to John Trotto after being involved in a car accident to figure out what my best option was. After weighing out all options, I am now in a newer vehicle with more miles and a more cost-effective payment for where I'm at in my life. John has always been extremely easy to work with and very helpful. I appreciate his understanding and his patience and making me feel like part of the Serra family. Thank you John!

JOHN TROTTO

5/23/2025

Danielle, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit!

Business Response

NEW BALTIMORE, MI

Ann P|2024 Chevrolet Equinox

Confirmed Service Customer

5/22/2025

Easy to book appointment for routine service. When arrived at the service department was greeted promptly and processed quickly. Waited for the vehicle in a clean and comfortable waiting room. Vehicle service was completed within the timeframe originally provided. Love the added bonus having the car run through the wash.

5/23/2025

Ann, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

STERLING HEIGHTS, MI

Brenden A|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/21/2025

Mike O was awesome and a huge help in getting me into my new truck, while getting everything taken care of in only about 2 hours, which included the turn in of my prior truck. Much appreciated and will refer friends and family his way without hesitation.

MICHAEL OMELIANOFF

5/23/2025

Brenden, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WHITE LAKE, MI

Gary T|2024 Chevrolet Equinox

Confirmed Service Customer

5/22/2025

Great service!!

5/23/2025

Gary, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

SHELBY TWP, MI

Melanie M|2025 Chevrolet Trax

Confirmed Service Customer

5/22/2025

Michael and everyone was so helpful and friendly

5/23/2025

Melanie, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Kimberley H|2025 Chevrolet Equinox

Confirmed Sales Customer

5/23/2025

Andrea made my experience less stressful and difficult.

ANDREA MCQUEEN

5/24/2025

Kimberley, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Teri C|2025 Chevrolet Blazer

Confirmed Sales Customer

5/23/2025

Absolutely fantastic. Jackie Woodruff did an amazing job with my new Blazer and my deal was better than I hoped for. Highly recommended!!!!

JACQUELINE WOODRUFF

5/24/2025

Teri, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

Business Response

ROCHESTER, MI

Alan G|2023 Chevrolet Blazer

Confirmed Service Customer

5/23/2025

excellent service

MACOMB, MI

James M|2023 Chevrolet Silverado 1500

Confirmed Service Customer

5/23/2025

I am actually NOT satisfied and will have to come back up there. My truck is vibrating and shaking which tells me that the mechanic that did my tire rotation did not put my tires on correctly or didn't balance the tires properly or both.

5/24/2025

James, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to our Service Manager, Laura Marklin at 586-274-0386 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

STERLING HEIGHTS, MI

Christopher G|2024 Chevrolet Blazer

Confirmed Service Customer

5/23/2025

It was great , oil change, rotation of tires

STERLING HEIGHTS, MI

Ralph U|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

5/23/2025

Service advisor informed me of recall work that needed to be performed while the truck was in for routine maintenance. Saved me a trip back, and that was greatly appreciated.

5/24/2025

Ralph, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WASHINGTON, MI

Karl E|2023 Chevrolet Suburban 1500

Confirmed Service Customer

5/22/2025

painless

CHESTERFIELD, MI

Cheryl M|2025 Chevrolet Trax

Confirmed Service Customer

5/22/2025

The oil change and inspection was quicker than I thought it would be and they even washed my vehicle.

5/23/2025

Cheryl, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon! 586-939-7300 Serra Chevrolet Sterling Heights

Business Response

STERLING HEIGHTS, MI

Michael W|2022 Chevrolet Trax

Confirmed Service Customer

5/22/2025

Jason has always done a great job. He’s knowledgeable and professional. And very personable.

5/23/2025

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit! 586-939-7300 Serra Chevrolet Sterling Heights

Business Response

BLOOMFIELD HILLS, MI

Renee K|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

5/22/2025

Agent was polite and knowledgeable

5/23/2025

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit! 586-939-7300 Serra Chevrolet Sterling Heights

Business Response

HIGHLAND PARK, MI

Gordon G|2025 Chevrolet Colorado

Confirmed Sales Customer

5/22/2025

Looking fo special color Don found me won

DONALD HINTZ

5/23/2025

Gordon, thank you for your kind words and this wonderful review! Please don't hesitate to give us a call at 586-939-7300 if there's anything additional we can do for you.

Business Response

STERLING HEIGHTS, MI

Mark L|2020 Chevrolet Malibu

Confirmed Service Customer

5/22/2025

no comment

5/23/2025

Mark, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

WARREN, MI

Pamela S|2026 Chevrolet Equinox

Confirmed Sales Customer

5/22/2025

Jackie Woodruff was my sales person. She was wonderful. Not only do i feel like she got me a good deal on my car she also educated me on financing, leasing and what works best for me. It's not often that I walk away feeling like the only thing important to them was the sale.

JACQUELINE WOODRUFF

5/23/2025

Pamela, thank you for your kind review; we are happy to pass along your comments to Jackie here at Serra Chevrolet Sterling Heights! If you have any further questions, give us a call at 586-939-7300. We're always happy to help!

Business Response

SOUTHRELD, MI

Martin W|2025 Chevrolet Silverado 1500

Confirmed Service Customer

5/23/2025

Friendly, professional service and excellent workmanship.

5/25/2025

Martin, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! 586-939-7300

Business Response

SHELBY TOWNSHIP, MI

Jack S|2019 Chevrolet Colorado

Confirmed Service Customer

5/23/2025

Was treated with respect. Costumer service extremely nice . Even gave me a courtesy ride home.

FRASER, MI

Dennis A|2025 Chevrolet Traverse

Confirmed Sales Customer

5/23/2025

Went in to see Mike O about my lease and a new traverse and the next day I drove away in it Mike is the best it went off without a hitch I will always go back

MICHAEL OMELIANOFF

5/24/2025

Dennis, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CLINTON TOWNSHIP, MI

Luke K|2025 Chevrolet Blazer

Confirmed Sales Customer

5/23/2025

I just wanted to share how impressed I was with my recent experience at your dealership, especially thanks to Zach. He was incredibly helpful throughout the entire process—knowledgeable, patient, and genuinely focused on making sure I felt comfortable and informed every step of the way. There was never any pressure, just honest guidance and clear communication. It’s rare to come across someone so professional and personable, and I left feeling confident in my decision and grateful for the way I was treated.

ZACHERY GREGORY

5/26/2025

We're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. We hope you have a great day!

Business Response

IMLAY CITY, MI

Erika S|2025 Chevrolet Trax

Confirmed Sales Customer

5/23/2025

The car I was planning to buy had an engine light issue, but Tony helped solve the problem quickly.

ANTHONY ABDULLAH

5/26/2025

Erika, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Thank you again for choosing Serra Chevrolet Sterling Heights and we hope to see you again.

Business Response

MACOMB, MI

Ashli H|2025 Chevrolet Blazer EV

Confirmed Sales Customer

5/25/2025

Terry and Amanda were an absolute pleasure to work with.

TERENCE TANTON

5/26/2025

Ashli, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

EASTPOINTE, MI

Ilham A|2025 Chevrolet Equinox

Confirmed Service Customer

5/26/2025

I drove an hour just to come to this location. Great service and staff as usual.

5/26/2025

Ilham, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

MOUNT MORRIS, MI

Linda N|2024 Chevrolet Trax

Confirmed Service Customer

6/3/2025

Everyone was friendly.

5/26/2025

Linda, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

SHELBY TOWNSHIP, MI

Victoria H|2026 Chevrolet Equinox

Confirmed Sales Customer

5/26/2025

My agent was well informed and explained the whole process with patience. I felt very comfortable at Serra Chevrolet.

ELIANA JIMENEZ

5/27/2025

Victoria, we appreciate you taking the time to leave us this feedback. Please don't hesitate to give us a call at 586-939-7300, if there's anything additional we can do for you.

Business Response

SHELBY TOWNSHIP, MI

Daniel J|2023 Chevrolet Equinox

Confirmed Service Customer

5/26/2025

Everything went well. Short wait time.

SHELBY TOWNSHIP, MI

Alexander W|2024 Chevrolet Blazer

Confirmed Service Customer

5/26/2025

Excellent communication and constant updates about my vehicle. Did a fantastic job on the body work.

SHELBY TOWNSHIP, MI

Carlie B|2025 Chevrolet Malibu

Confirmed Service Customer

5/27/2025

Everyone here is great! It was my first time coming in for an oil change and everyone was super helpful on directing me where to go. Michael Johnson was very helpful and answered any questions I had!

5/27/2025

Carlie, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

CHESTERFIELD, MI

Sally P|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

5/27/2025

They make the whole experience seem easy my truck came back extremely clean, better than she went in.

5/27/2025

We're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you have any further questions, please give us a call. We're always happy to help!

Business Response

WARREN, MI

Barbara K|2025 Chevrolet Trax

Confirmed Service Customer

5/27/2025

Courteous, professional.

5/27/2025

Barbara, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

CLINTON TOWNSHIP, MI

Dennis T|2025 Chevrolet Silverado 1500

Confirmed Service Customer

5/27/2025

Check in was easy, everyone was friendly, and took shorter than expected for my oil change

5/28/2025

Dennis, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Give us a call at 586-939-7300. Have an awesome day!

Business Response

MACOMB, MI

Jonathan W|2024 Chevrolet Equinox

Confirmed Service Customer

5/27/2025

Very clean employees Very friendly

CLINTON TOWNSHIP, MI

Patricia Z|2022 Chevrolet Trax

Confirmed Service Customer

5/27/2025

Jason was great to work with

5/28/2025

Patricia, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

STERLING HEIGHTS, MI

Sarah S|2026 Chevrolet Equinox

Confirmed Sales Customer

5/28/2025

Don Hintz was the perfect salesperson. He answered all our questions, made sure we got the best price (our friends and family discount) and was very professional.

DONALD HINTZ

5/29/2025

Sarah, we are very happy to have provided you with such a positive experience! Please don't hesitate to give us a call at 586-939-7300 if there's anything more we can do!

Business Response

SAINT CLAIR SHORES, MI

Eraitt A|2024 Chevrolet Blazer

Confirmed Service Customer

5/23/2025

Always a experience that goes above and beyond expectations

5/25/2025

Eraitt, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Sheila F|2025 Chevrolet Traverse

Confirmed Sales Customer

5/26/2025

Anthony , has a terrific personality, he really worked hard and was patient with my husband and myself, he took care of us the same day, walked out with car. . I was so happy 😀 we hugged

ANTHONY ABDULLAH

5/27/2025

Sheila, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit!

Business Response

STERLING HEIGHTS, MI

Tyreze T|2025 Chevrolet Blazer EV

Confirmed Sales Customer

5/26/2025

Nate Burns is awesome! He’s very knowledgeable and the whole sales floor is very helpful.

NATHAN BURNS

5/27/2025

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

SHELBY TOWNSHIP, MI

Marian A|2024 Chevrolet Equinox

Confirmed Service Customer

5/27/2025

forgot to check tire that was on work order. fluids were not filled

WARREN, MI

Louis U|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

5/28/2025

As always Darrin did an outstanding job helping me get into my new vehicle. Liz also was incredibly helpful and helped make the process smooth and enjoyable.

DARRIN UHLIG

5/28/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call at 586-939-7300 . We're always happy to help!

Business Response

SHELBY TOWNSHIP, MI

Karen I|2021 Chevrolet Trailblazer

Confirmed Service Customer

5/28/2025

Very friendly and accommodating

5/29/2025

Karen, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

CLINTON TOWNSHIP, MI

Denise P|2025 Chevrolet Blazer

Confirmed Service Customer

5/28/2025

The service advisor Michael Blanzy was very helpful with my service request.

5/29/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

CHESTERFIELD, MI

Lisa L|2017 Chevrolet Equinox

Confirmed Service Customer

5/28/2025

I made an appointment for 100k maintenance. Check engine light had just gone on. Service was done with no feedback from the technician. No report of inspection was given. I was driving home and found check engine light still on and light about tire pressure monitor system. I turned around and went back to the dealership. Service rep said codes wouldn’t clear and have me a printout of codes reading when I requested it. Multiple codes showing and no explanation was given. I left a message today for the manager and did not get a call back. I am very dissatisfied with the service I received. If I am not able to get this resolved I will not be returning to this dealership.

5/29/2025

Lisa, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Business Response

STERLING HEIGHTS, MI

David D|2015 Chevrolet Traverse

Confirmed Service Customer

5/29/2025

Simply dropped vehicle off for general maintenance the night before my appointment the next day @ 11:00am. This was most convenient for me as opposed to bringing the day of the scheduled appointment. The service advisor called me around 10am the next day to say the vehicle would be done within the next few hours. Seems odd that scheduling an appointment, and being prompt or early there is no sense of urgency. My vehicle was completed somewhere after 12, definitely well within anticipated promise time of the two hours. Service is mediocre. I will probably return as I have in the past, but service is underwhelming for a simple oil change and tire rotation.

5/30/2025

David, thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our Service Manager, Laura Marklin at 586-274-0386

Business Response

ST HEIGHTS, MI

Raghad Y|2025 Chevrolet Equinox EV

Confirmed Sales Customer

5/29/2025

They are amazing

BISHOY MIKHAIL

5/30/2025

Raghad, your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

STERLING HEIGHTS, MI

Johnathan K|2025 Chevrolet Traverse

Confirmed Sales Customer

5/29/2025

Don Hintz was great, answered all the questions, was attentive and helped us find a vehicle that was right for us. Don prepped paperwork for us so our visit to the dealer was quick and painless. Dealership was very clean and staff was friendly.

DONALD HINTZ

5/30/2025

Johnathan, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Thank you for the great review!

Business Response

UTICA, MI

Madison Alyn R|2026 Chevrolet Equinox

Confirmed Sales Customer

5/29/2025

Eliana was incredibly helpful and got me into my dream car! And the process was SO fast!

ELIANA JIMENEZ

5/30/2025

Madison, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Thank you for the great review!

Business Response

BRIGHTON, MI

Reghan P|2025 Chevrolet Trailblazer

Confirmed Service Customer

5/29/2025

In and out service with helpful

5/30/2025

Reghan, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit! 586-939-7300 Serra Chevrolet Sterling Heights

Business Response

CLINTON TOWNSHIP, MI

Darren B|2019 Chevrolet Impala

Confirmed Service Customer

5/29/2025

Great customer service and great communication especially from Patrick Tomasek my rep

5/30/2025

Darren, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit! 586-939-7300 Serra Chevrolet Sterling Heights

Business Response

STERLING HEIGHTS, MI

Thomas P|2026 Chevrolet Equinox

Confirmed Sales Customer

5/29/2025

Salesman was great came in for an oil change & came out with a new lease on a 2026

NATHAN BURNS

5/30/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

STERLING HEIGHTS, MI

Rachel C|2017 Buick Enclave

Confirmed Service Customer

5/28/2025

After almost $1000, and my car in the shop for the 4 days I left unhappy with a mrssed up brake job. For brand new parts under warranty that no one wanted to take the time to fix. I also let with a scratch rim and all four rims covered in brake grease and dirt. They were silver when I brought it in and now they are black.

5/29/2025

Rachel, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to make this up to you. Please contact our Service Manager, Laura Marklin at 586-274-0386 so we can make your experience a positive one.

Business Response

WARREN, MI

Mirela C|2025 Chevrolet Blazer

Confirmed Sales Customer

5/29/2025

Courteous and knowledgeable

ROCKIE YOUSIF

5/30/2025

Mirela, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Lisa R|2024 Chevrolet Trailblazer

Confirmed Service Customer

5/29/2025

Very good

5/30/2025

Lisa, we really appreciate your positive review! Please don't hesitate to reach out to us at 586-939-7300 if there's anything more we can do!

Business Response

STERLING HEIGHTS, MI

Garrett S|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/2/2025

Terry was extremely helpful and made the whole process easy and enjoyable.

TERENCE TANTON

6/3/2025

Garrett, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

ALMONT, MI

Robert S|2025 Chevrolet Blazer

Confirmed Sales Customer

6/2/2025

Andrea was fantastic!! She made sure we had all our questions answered!! Looking forward to our next vehicle purchase!

ANDREA MCQUEEN

6/3/2025

Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

SHELBY TOWNSIR, MI

Tracy B|2026 Chevrolet Equinox

Confirmed Sales Customer

6/2/2025

Zach was very friendly, knowledgeable and easy to work with. He was very kind to my kids as well! Even bought them snacks!

ZACHERY GREGORY

6/3/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROCHESTER HILLS, MI

Nikola L|2025 Chevrolet Corvette Z06

Confirmed Sales Customer

6/2/2025

Amazing and beautiful

DONALD HINTZ

6/3/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

STERLING HEIGHTS, MI

Ronald F|2008 Chevrolet Equinox

Confirmed Service Customer

6/2/2025

Have dealt with Buff Whelan now Serra Whelan for at least 12 to 15 years easily. Purchased my car there and have leased several vehicles over the years from them. They always do a great job on all of my maintenance and repairs at a very fair price. Service rep.Mike Blanzy is always excellent to deal with and he is the one I always look for to write up my service work. Communication on keeping me posted every step of the way with my service status is always excellent as well. I highly recommend this dealership for all of your needs, whether it is purchasing, leasing, repairs or simply just ordering parts they are always A+ to deal with. Ty and appreciate you guys. Ron F

6/3/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Dennis H|2024 Chevrolet Trax

Confirmed Service Customer

5/29/2025

Kind and knowledgeable people were of great assistance!

5/30/2025

Dennis, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

WARREN, MI

Daniel L|2025 Chevrolet Blazer

Confirmed Sales Customer

5/29/2025

My new car is awsome I really like it.

DARRIN UHLIG

5/30/2025

Daniel, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

STERLING HEIGHTS, MI

Scott M|2025 Chevrolet Trax

Confirmed Sales Customer

6/1/2025

Car purchase was quick and easy

BISHOY MIKHAIL

6/3/2025

We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MACOMB, MI

Joel C|2026 Chevrolet Equinox

Confirmed Sales Customer

6/2/2025

We’ve worked with our salesman, John Trotto, for many years. The vehicle selection and the transaction went smoothly.

JOHN TROTTO

6/3/2025

Joel, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

STERLING HEIGHTS, MI

Rockie Y|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/2/2025

Took care of my window issue right away! thank you

6/3/2025

Rockie, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

STERLING HEIGHTS, MI

Paige K|2025 Chevrolet Trax

Confirmed Sales Customer

6/2/2025

Steve Yucha was GREAT to work with, very patient with all my questions and very timely.

STEVEN YUCHA

6/3/2025

Paige, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CLINTON TOWNSHIP, MI

Carolyn F|2025 Chevrolet Equinox

Confirmed Service Customer

6/2/2025

Vehicle was taken in on time and the work was completed within the time specified upon drop-off. Service rep, Michael, was professional and helpful. Overall, a very positive experience.

6/3/2025

Carolyn, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MACOMB, MI

Yuan L|2026 Chevrolet Equinox

Confirmed Sales Customer

6/2/2025

Excellent service at Serra Chevrolet. Salesperson had everything ready for us when we got there. The process was a breeze. The assistant patiently showed us how to set up with the new vehicle, since the Equinox is newly redesigned.

DARRIN UHLIG

6/3/2025

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Raquel W|2026 Chevrolet Equinox

Confirmed Sales Customer

6/2/2025

Darrin U was a pleasure to work with and I am so happy with the vehicle I ended up with.

DARRIN UHLIG

6/3/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CLINTON TOWNSHIP, MI

Jeffrey B|2019 Chevrolet Trax

Confirmed Service Customer

6/2/2025

I am pleased with the fixes, just not happy that my 6 year old tracks required $4000 worth of repairs. The dealership did all it could do with assisting me with a payment plan which I really appreciate. Still in shock with all the issues with my 2019 Trax.

6/3/2025

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

WARREN, MI

Stephanie E|2026 Chevrolet Equinox

Confirmed Sales Customer

6/2/2025

Everyone was friendly and efficient! I would absolutely return to buy again!

STEVEN YUCHA

6/3/2025

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WASHINGTON, MI

Marilyn M|2025 Chevrolet Equinox

Confirmed Sales Customer

6/2/2025

Donald Hintz was my salesman. He's a very friendly and helpful person. I felt very comfortable dealing with him. I feel that if I needed extra help learning about the car I could call or come in . I would deal with him again plus recommend others to him.

DONALD HINTZ

6/4/2025

Marilyn, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

STERLING HEIGHTS, MI

Michael S|2025 Chevrolet Blazer

Confirmed Service Customer

6/2/2025

Everyone I interacted with at Serra Sterling Heights was professional, friendly, and efficient. After calling three other dealerships, they offered the best price and got me in and out in record time.

6/4/2025

Michael, thank you for your kind words and this wonderful review! Please don't hesitate to give us a call at 586-939-7300 if there's anything additional we can do for you.

Business Response

GROSSE POINTE, MI

Janice R|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

6/2/2025

Excellent

ANTHONY ABDULLAH

6/4/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

UTICA, MI

Sarah M|2026 Chevrolet Equinox

Confirmed Sales Customer

6/2/2025

It was my first experience buying my first new car... My saleswoman made that such a fun experience... I really really enjoyed it.

ANDREA MCQUEEN

6/5/2025

Sarah, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Please don't hesitate to reach out to us at 586-939-7300 if there's anything additional we can do for you.

Business Response

PORT HURON, MI

Connie B|2026 Chevrolet Equinox

Confirmed Sales Customer

6/2/2025

Rockie Yousif took the time to let me tell him what I wanted. He remembered things about from 2 years ago and recognized me right away when I walked in. I was also greeted by others making sure I was being taken care of. The best part is that I was not coerced into anything.

ROCKIE YOUSIF

6/4/2025

Connie, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MACOMB, MI

Lawrence B|2007 Chevrolet Corvette

Confirmed Service Customer

6/3/2025

done in a timely manner

6/4/2025

Lawrence, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

Business Response

MACOMB, MI

Fady S|2023 Chevrolet Traverse

Confirmed Service Customer

6/3/2025

Fast friendly service

6/4/2025

Fady, we're glad everything was completed quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

Business Response

STERLING HEIGHTS, MI

Jeffrey D|2020 Chevrolet Blazer

Confirmed Service Customer

6/3/2025

Great service advisor- honest

6/4/2025

Jeffrey, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

Business Response

SHELBY TOWNSHIP, MI

Norman M|2024 Chevrolet Equinox

Confirmed Service Customer

6/3/2025

Always good service.

6/4/2025

Norman, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

Business Response

STERLING HEIGHTS, MI

Martha M|2025 Chevrolet Trax

Confirmed Service Customer

6/4/2025

Greeted promptly by Jason. He was very friendly.

6/5/2025

Martha, thank you for your kind review; we are happy to pass along your comments to Jason here at Serra Chevrolet Sterling Heights! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

SHELBY TOWNSHIP, MI

Cameron B|2025 Chevrolet Trax

Confirmed Sales Customer

6/4/2025

I was shopping around at different dealerships for a Chevy Trax and a few were misleading me in my decision. As soon as I got contacted by Don, he made it clear that he was not messing around and was sincere in his efforts to give me the best deal could, thus earning my business. His follow through and determination made the decision to come to Serra Chevy simple.

DONALD HINTZ

6/5/2025

Cameron, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

CLAWSON, MI

Jeffrey N|2026 Chevrolet Equinox

Confirmed Sales Customer

6/4/2025

Darrin was excellent to work with, between taking time to walk me through the features of the Trax and Equinox, to trying to help my uncle obtain a code for me to get the GM family discount, to the time he spent with me going over all the features in my new Equinox. He was a great communicator, responding to my emails seemingly instantly, and he just made the entire process feel like a walk in the park.

DARRIN UHLIG

6/5/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Robert F|2025 Buick Envision

Confirmed Service Customer

6/4/2025

It’s always great. Fast and friendly.

6/5/2025

Robert, we're glad everything was completed quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

Business Response

CLINTON TOWNSHIP, MI

Benjamin B|2025 Chevrolet Equinox EV

Confirmed Sales Customer

6/2/2025

Terry Tanton as usual was a great help in getting me into an electric Equinox

TERENCE TANTON

6/3/2025

Benjamin, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ROCHESTER HILLS, MI

Patricia T|2023 Chevrolet Blazer

Confirmed Service Customer

6/3/2025

Always fast and easy to get pil change and tire rotation.

6/4/2025

Patricia, we really appreciate your positive review! Please don't hesitate to reach out to us at 586-939-7300 if there's anything more we can do!

Business Response

STERLING HEIGHTS, MI

Laurie O|2024 Chevrolet Blazer

Confirmed Service Customer

6/3/2025

Aleks Rapala was very professional and efficient.

6/4/2025

Laurie, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us at 586-939-7300 if there's anything more we can do!

Business Response

WARREN, MI

Ginger Y|2020 Chevrolet Trax

Confirmed Service Customer

6/3/2025

Fast and friendly

6/4/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Give us a call at 586-939-7300. Take care!

Business Response

STERLING HEIGHTS, MI

Edmundas K|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

6/4/2025

Andrea was the best to work with she took care of everything. Made it easy pick up my vehicle.

ANDREA MCQUEEN

6/5/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SHELBY TOWNSHIP, MI

Pauline M|2026 Chevrolet Equinox

Confirmed Sales Customer

6/4/2025

Terrys always been amazing, and everyone involved are always kind/informative

TERENCE TANTON

6/5/2025

Pauline, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WASHINGTON, MI

Robert K|2025 Chevrolet Equinox

Confirmed Service Customer

6/4/2025

Service advisor was friendly , courteous and went above and beyond on customer service….

6/5/2025

Robert, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 586-939-7300

Business Response

ALMONT, MI

Thomas N|2025 Chevrolet Equinox

Confirmed Service Customer

6/4/2025

Service was excellent!! Jason is always a great customer service rep & the service was completed 45 minutes ahead of schedule! No complaints.

6/5/2025

Thomas, thank you for your kind review; we are happy to pass along your comments to Jason here at Serra Chevrolet Sterling Heights! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

SHELBY TOWNSHIP, MI

Timothy G|2025 Chevrolet Blazer EV

Confirmed Sales Customer

6/4/2025

Andrea was amazing!

ANDREA MCQUEEN

6/5/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SHELBY TOWNSHIP, MI

Kenneth H|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

6/4/2025

Work was done on time and the service department was great.

6/5/2025

Kenneth, we really appreciate your positive review! Feel free to reach out to us at 586-939-7300 if you need anything. Have a wonderful day.

Business Response

STERLING HEIGHTS, MI

Patricia H|2024 Chevrolet Blazer

Confirmed Service Customer

6/4/2025

Patrick my service rep is an excellent rep to have working for you. I was also quite pleased with the amount of time it took to get my car serviced. Also I love the hot chocolate…lol

6/5/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

WARREN, MI

Andrew P|2025 Chevrolet Trax

Confirmed Sales Customer

6/4/2025

Jackie was wonderful to work with, she had everything ready to go and helped us troubleshoot the documents we didn't know we needed to have. We were prepared to have to come back at a later date to finalize the deal but Jackie was able to make everything work and we left with the keys in under 2 hours. Highly recommend anyone needing a new car to call Jackie Woodruff.

JACQUELINE WOODRUFF

6/5/2025

Andrew, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. We sincerely value your business and look forward to your next visit!

Business Response

ROYAL OAK, MI

Renee B|2026 Chevrolet Equinox

Confirmed Sales Customer

6/4/2025

Just leased a new equinox from Mike O. Mike is great to work with! We will be seeing him again soon with two more lease turns.

MICHAEL OMELIANOFF

6/5/2025

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MACOMB, MI

David D|2024 Chevrolet Corvette

Confirmed Service Customer

6/8/2025

My 1024 Corvette had a very noisy transmission. I made arrangements for a test ride with Vince who agreed it was unacceptable At a later date I dropped my car off for an oil change as well an final resolution for the transmission problem. Approval was received to replace it and the job was completed a week or so later. This is the good news. What is disappointing is the replacement has a fain hum that I will live with because this is a well known problem with the DC transmission and below a given noise level the condition is considered normal. As I have stated in previous communication regarding the DC transmission noise, I researched the Porsche DC transmission, and no transmission nose was reported. Needless to say that transmission is not built be Tremec

STERLING HEIGHTS, MI

Kenneth A|2020 Chevrolet Traverse

Confirmed Service Customer

6/8/2025

Easy overall from scheduling to payment. Nick was great to work with - discussed the options available and timing for some additional services that I need.

6/10/2025

Kenneth, your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

MACOMB, MI

Michael B|2025 Chevrolet Trax

Confirmed Sales Customer

6/8/2025

Very professional and timely experience.

JOHN WEBER

6/10/2025

Michael, your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

STERLING HEIGHTS, MI

Leo M|2025 Chevrolet Blazer

Confirmed Sales Customer

6/4/2025

Darrin Uhlig is the best!

DARRIN UHLIG

6/5/2025

Leo, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Jeffrey R|2024 Chevrolet Corvette

Confirmed Service Customer

6/9/2025

Easy drop off and pick up. Called me once the car was ready to go.

STERLING HEIGHTS, MI

Karen F|2022 Chevrolet Colorado

Confirmed Service Customer

6/9/2025

Outstanding and expedient service. Serra dealership is one of the best, the customer service is impeccable.

6/10/2025

Karen, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

NEW BALTIMORE, MI

Michael C|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

6/9/2025

Kind respectful and expedient service

6/10/2025

Michael, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

SHELBY TOWNSHIP, MI

Leta S|2017 Chevrolet Malibu

Confirmed Service Customer

6/9/2025

Made appointment easy! Patrick, service person was very great!

6/10/2025

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Jason H|2025 Chevrolet Corvette E-Ray

Confirmed Sales Customer

6/10/2025

Fast, easy, professional and easy transaction

DONALD HINTZ

6/11/2025

Jason, we appreciate you taking the time to leave us this feedback. Feel free to give us a call at 586-939-7300 if you need anything. Have a wonderful day.

Business Response

STERLING HEIGHTS, MI

Arthur J|2024 Chevrolet Blazer

Confirmed Service Customer

6/10/2025

Quick and easy

6/11/2025

Arthur, thank you so much for the positive review! Feel free to give us a call at 586-939-7300 if you need anything. Have a wonderful day.

Business Response

SHELBY TOWNSHIP, MI

Suzanne K|2025 Chevrolet Traverse

Confirmed Sales Customer

6/10/2025

Andrea was a pleasure to work with, and made the buying experience completely painless.

ANDREA MCQUEEN

6/11/2025

Suzanne, your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

CHESTERFIELD, MI

Kenneth B|2025 Chevrolet Corvette E-Ray

Confirmed Sales Customer

6/10/2025

Donald L Hintz was Awesome. He was Professional and not overbearing. He answered all our questions made us feel very comfortable. Would definitely purchase from him again and would highly recommend him.

DONALD HINTZ

6/11/2025

We're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. We sincerely value your business and look forward to your next visit!

Business Response

SOUTHFIELD, MI

Martin T|2021 Chevrolet Blazer

Confirmed Service Customer

6/8/2025

Michael was very good Service work was performed on time as promised

6/10/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CLINTON TOWNSHIP, MI

John B|2024 Chevrolet Equinox

Confirmed Service Customer

6/9/2025

Jason is awesome. Thanks to Darrin for referring him.

6/10/2025

John, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

WASHINGTON, MI

Thomas P|2024 Chevrolet Equinox

Confirmed Service Customer

6/9/2025

My scheduled vehicle maintenance was done quickly and the service person, Mr. Walmsley, was courteous and professional.

6/10/2025

Thomas, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

WARREN, MI

Charles B|2026 Chevrolet Equinox

Confirmed Sales Customer

6/9/2025

Zach was very helpful in leasing a new 2026 Equinox to us. He explained everything to us including the new features of the Equinox. He also had us test drive the new car.

ZACHERY GREGORY

6/10/2025

Charles, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Imelda M|2017 Chevrolet Trax

Confirmed Service Customer

6/10/2025

Excellent

6/11/2025

Imelda, your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

WARREN, MI

David M|2022 Chevrolet Traverse

Confirmed Service Customer

6/10/2025

Top notch!Again Jason Crager made sure that the service work my car needed was fixed in a timely manner.

6/11/2025

David, your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

STERLING HEIGHTS, MI

Christina H|2024 Chevrolet Trax

Confirmed Service Customer

6/10/2025

Quick service

6/11/2025

Christina, It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

Business Response

STERLING HEIGHTS, MI

Cynthia F|2026 Chevrolet Equinox

Confirmed Sales Customer

6/11/2025

Always have a great experience when dealing with our salesperson Robert Kraft, he always goes above and beyond for us. Thank you,

ROBERT KRAFT

6/11/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Serra Chevrolet Sterling Heights and we hope to see you again.

Business Response

WARREN, MI

Floyd T|2025 Chevrolet Suburban

Confirmed Sales Customer

6/11/2025

From the moment we stepped into the dealership, we saw it was more than just that with the professional look and hustle and bustle everyone was doing. I want to especially thank Don Lintz and Rob the finance guy for working with me on purchasing my new suburban. I went first with my bank with a pre approval check and they ac try ally gave me a lower APR and monthly payment rate. Can’t thank them enough.

DONALD HINTZ

6/11/2025

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Serra Chevrolet Sterling Heights. If you have any further questions, please give us a call. We're always happy to help!

Michael S|2025 Chevrolet Malibu

Confirmed Sales Customer

6/11/2025

Great experience

DARRIN UHLIG

6/11/2025

Michael, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you have any further questions, please give us a call. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Heather K|2025 Chevrolet Blazer

Confirmed Service Customer

6/11/2025

My experience at the dealership was not great. A problem that was not my fault ar all, took over a week to fix. My question is why and how did my brand new car, (which I've had for only a little over 2 months) already have an oil leak when there was nothing done on my end to cause it??? I had not yet had an oil change, as I only had the vehicle for a little over 2 months and I haven't hit anything. That means the oil had to have been leaking when I picked my car up to start my new lease term. That's concerning to me! I pay a lot of money to lease and this is what happens?? I'm given an already faulty vehicle?? Come on people, we can do better than this!

6/12/2025

Heather, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager, Laura Marklin at 586-274-0386 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

STERLING HEIGHTS, MI

Adam E|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/11/2025

Quick, easy, straightforward, honest. I’ve purchased many vehicles and this was by far the easiest transaction i have ever experienced. Dont change a thing, you guys are on it!

DONALD HINTZ

6/12/2025

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

JACKSON, MI

Joice P|2025 Chevrolet Trax

Confirmed Sales Customer

6/12/2025

Easy Process to turn in leased vehicle Sales Person made the process incredibly easy. I am very pleased with my new purchase

ANDREA MCQUEEN

6/13/2025

Thanks Joice! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SWARTZ CREEK, MI

Jennifer D|2023 Chevrolet Silverado 1500

Confirmed Service Customer

6/12/2025

As always, the service is great. Very fast and efficient, along with friendly.

6/13/2025

Jennifer, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us at 586-939-7300 if there's anything more we can do!

Business Response

CHESTERFIELD, MI

Robert J|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/12/2025

Nate is excellent at his job, he truly listens to what the customer needs and it’s clear he cares about the customer and his job. He explains pricing well and helped us choose options for our financial budget. We have went through him twice for both lease terms and plan to go to him in the future.

NATHAN BURNS

6/13/2025

Robert, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Give us a call at 586-939-7300. Take care!

Business Response

OAK PARK, MI

Sara S|2026 Chevrolet Equinox

Confirmed Sales Customer

6/11/2025

Good

ANDREW GORGIS

6/12/2025

Sara, your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

STERLING HEIGHTS, MI

Greg F|2023 Chevrolet Corvette

Confirmed Service Customer

6/11/2025

Nick was my service advisor snd he was professional, efficient and friendly. He was able to respond to a question I had about an upcoming maintenance service and I appreciated that. The oil change was done quickly and my Corvette was clean when delivered back to me.

6/12/2025

Greg, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. We sincerely value your business and look forward to your next visit!

Business Response

MACOMB, MI

Cindy G|2026 Chevrolet Equinox

Confirmed Sales Customer

6/12/2025

Quick, easy and professional

ANDREA MCQUEEN

6/13/2025

Cindy, thank you so much for the positive review! Feel free to reach out to us at 586-939-7300 if you need anything. Have a wonderful day.

Business Response

SHELBY TOWNSHIP, MI

Janis K|2024 Chevrolet Blazer

Confirmed Service Customer

6/12/2025

My service was done super quick

6/13/2025

Janis, we really appreciate your positive review! Feel free to reach out to us at 586-939-7300 if you need anything. Have a wonderful day.

Business Response

STERLING HEIGHTS, MI

James P|2024 Chevrolet Equinox

Confirmed Service Customer

6/12/2025

Greeted immediately..service advisor was friendly..checkin was quick and professional

6/13/2025

James, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us at 586-939-7300 if there's anything more we can do!

Business Response

WASHINGTON TOWNSHIP, MI

Julie R|2024 Chevrolet Blazer

Confirmed Service Customer

6/12/2025

Excellent fast service

6/13/2025

Julie, we really appreciate your positive review! Feel free to reach out to us at 586-939-7300 if you need anything. Have a wonderful day.

Business Response

ROMEO, MI

Debra H|2021 Chevrolet Traverse

Confirmed Service Customer

6/12/2025

Fast service!

STERLING HEIGHTS, MI

Ronaldo R|2022 GMC Yukon XL

Confirmed Service Customer

6/12/2025

good

6/13/2025

Ronaldo, your satisfaction is our top priority. We look forward to your next visit! Take care!

Business Response

MACOMB, MI

Kinde C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/13/2025

Very unsatisfied, feel free to give me a call at (586) 846-0468 for more information

6/15/2025

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you'd be willing to provide more feedback, please reach out to our Service Manager, Laura Marklin at 586-274-0386 so we can assist you further.

Business Response

RICHMOND, MI

Timothy P|2025 Chevrolet Equinox

Confirmed Service Customer

6/13/2025

They were very professional and courteous.

6/15/2025

We're pleased to know we have been able to exceed your expectations and really help you out! If you have any further questions, please give us a call. We're always happy to help!

Dennis R|2024 Chevrolet Blazer

Confirmed Service Customer

6/12/2025

explained options on replacing tire. very helpful.

MACOMB, MI

Paramjeet S|2022 Chevrolet Malibu

Confirmed Service Customer

6/12/2025

N/a

6/13/2025

Paramjeet, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

STERLING HEIGHTS, MI

Linda O|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/13/2025

Jackie did a great job, highly recommended

JACQUELINE WOODRUFF

6/13/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HUDSON, OH

John D|2017 Chevrolet Camaro

Confirmed Service Customer

6/13/2025

I was quoted $280.00 for a transmission flush on my 2017 Camaro. When the car was done I was told the cost was $325.72. At the time I was quoted $280.00 I ask if their was any discounts and he said he could give me a 10% discount. which would mean the cost is $296.80 -10% = $29.68, total cost $267.12. So of course I complained about the of the cost and said I had shopped around the deal ships in the area. At the end the price was reduced from $325.72 to $290.82. $290.82-$267.12 = $23.70 is the extra cost I paid. The write up man wrote I had and issue with transmission but i didn't it was doing routine maintenance. Though I might have an issue after having the transmission flush.

6/16/2025

John, we appreciate you taking the time to leave us this feedback. Please reach out to our Service Manager, Laura Marklin at 586-274-0386 when you can so we can address this situation directly. Thank you and have a great day.

Business Response

MACOMB, MI

Giuseppi P|2025 Chevrolet Traverse

Confirmed Sales Customer

6/14/2025

I don't appreciate being deceived or lied to. I understand you sell vehicles but to what extent? 2 times this played out. I will not be back to Serra.

ANDREA MCQUEEN

6/16/2025

Giuseppi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Sales Manager, Tom Bechtell 586-274-0327 to discuss your concerns, as your satisfaction is of utmost importance to us.

Nathan H|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/16/2025

Darin was outstanding during the whole buying experience.

DARRIN UHLIG

6/17/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

WASHINGTON DR, MI

Fady S|2025 Chevrolet Traverse

Confirmed Sales Customer

6/16/2025

Lindsey was very informative and fast. Was able to get new lease and leave the place within an hour

LINDSEY MCKAY

6/17/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call at 586-939-7300. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Ryan R|2025 Chevrolet Trailblazer

Confirmed Service Customer

6/13/2025

Process was easy. Customer service agent was great.

6/16/2025

Ryan, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MACOMB, MI

Melonie C|2024 Chevrolet Trailblazer

Confirmed Service Customer

6/13/2025

As always, the service was quick, professional and with courtesy. The agent answered all my questions and was able to retrieve my GM plan.

6/15/2025

Melonie, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Maria C|2020 Chevrolet Malibu

Confirmed Service Customer

6/14/2025

My Service manager treated me so very kindly and thoughtfully. I was very pleased. Patrick Walmsley is my young man; I hope that I have spelled his name correctly.

6/16/2025

Maria, your wonderful feedback and rating mean a lot to us. Thank you again for choosing Serra Chevrolet Sterling Heights and we hope to see you again.

Business Response

GROSSE POINTE PARK, MI

Sara S|2016 Chevrolet Cruze Ltd

Confirmed Service Customer

6/14/2025

Needed new brakes and serra whelan changed them.

CLINTON TOWNSHIP, MI

Joseph K|2017 Chevrolet Cruze

Confirmed Service Customer

6/15/2025

Service was fine, however I do not like the attempt to upsell me expensive services that are not called out in the owner manual.

STERLING HEIGHTS, MI

Donald D|2025 Chevrolet Traverse

Confirmed Sales Customer

6/15/2025

John Trotter makes things very easy to get a new

JOHN TROTTO

6/16/2025

Donald, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Joseph D|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/15/2025

Darrin helped me in everyday! From computer problems on my part and putting me in a truck the same day!!

DARRIN UHLIG

6/16/2025

Joseph, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

ROCHESTER HILLS, MI

Scott L|2024 Chevrolet Blazer EV

Confirmed Service Customer

6/16/2025

In and out in less than an hour, very happy

STERLING HEIGHTS, MI

Patricia J|2026 Chevrolet Equinox

Confirmed Sales Customer

6/16/2025

I have been leasing cars from Andrea McQueen for over 10 years. She is very helpful, cordial and thorough. She is an asset to GM.

ANDREA MCQUEEN

6/17/2025

Patricia, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CLINTON TOWNSHIP, MI

Michael L|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/17/2025

I have been dealing with Darrin Uhlig for a very long time. He is professional and always delivers what he says he will do. I have bought/leased a lot of vehicles and I will continue to do so. As long as Darrin is there. This new Silverado 2500 is unreal i absolutely love it. Darrin made this purchase awesome he even took a video of the truck so I could see all the options. I usually don’t get too excited but not this time. Very happy with everything Darrin has done for me.

DARRIN UHLIG

6/18/2025

Michael, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARREN, MI

Dale D|2022 Chevrolet Tahoe

Confirmed Service Customer

6/17/2025

always great service

6/18/2025

Dale, thank you for choosing Serra Chevrolet Sterling Heights as your first choice for all your automotive needs! We look forward to your next visit! Take care!

Business Response

SHELBY TOWNSHIP, MI

William D|2018 Chevrolet Traverse

Confirmed Service Customer

6/17/2025

I appreciate the good shuttle service.

STERLING HEIGHTS, MI

Matthew S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/17/2025

Been going there for 15 years no one else compares

CHESTERFIELD, MI

John C|2019 Chevrolet Equinox

Confirmed Service Customer

6/17/2025

My service advisor was friendly and knowledgeable.

6/18/2025

John, we're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Serra Chevrolet Sterling Heights and we hope to see you again.

Business Response

SHELBY TOWNSHIP, MI

Terri N|2025 Chevrolet Trax

Confirmed Sales Customer

6/17/2025

Bryan Nicholas was awesome! zThis is the second car I got from him and i will be back to him!

BRYAN NICHOLAS

6/18/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CHESTERFIELD, MI

Madison M|2026 Chevrolet Equinox

Confirmed Sales Customer

6/18/2025

I got a new equinox with Mike O. I was referred to him as I heard great things about him, and I can see why! He was so helpful and answered all my questions and exceeded in everything he helped me do. This was my first time getting a car on my own and he made it so easy and seamless. I will definitely come back to see him in the future and point anyone looking for a car to him!

MICHAEL OMELIANOFF

6/18/2025

Madison, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

LENOX, MI

Allen S|2025 Chevrolet Traverse

Confirmed Service Customer

6/18/2025

The service people were very helpful and informative on what they were going to do

6/19/2025

Allen, we are glad we could help! We sincerely value your business and look forward to your next visit!

Business Response

WARREN, MI

Kenneth A|2020 Chevrolet Traverse

Confirmed Service Customer

6/16/2025

Nick was great to work with and kept me informed throughout the service process.

6/16/2025

Kenneth, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MACOMB, MI

Byron S|2022 Chevrolet Corvette

Confirmed Service Customer

6/16/2025

Friendly and helpful staff at the write up counter.

6/16/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Serra Chevrolet Sterling Heights and we hope to see you again.

Business Response

HARRISON TOWNSHIP, MI

Camille H|2024 Chevrolet Malibu

Confirmed Service Customer

6/17/2025

Great experience. I got my car wrapped right after I bought it. The guy I worked with got so excited about the color and matching seat covers! It was great!

6/18/2025

Camille, your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

FRASER, MI

Michelle P|2025 Chevrolet Traverse

Confirmed Sales Customer

6/17/2025

Salesman was great.

STEVEN YUCHA

6/18/2025

Michelle, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Thank you for the great review!

Business Response

ALLENTON, MI

Michael Z|2015 Chevrolet Equinox

Confirmed Service Customer

6/17/2025

Excellent customer service

HARRISON TOWNSHIP, MI

Mark N|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/17/2025

seems like you have a great team there. keep up the good work

6/18/2025

Mark, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Feel free to reach out to us if you need anything. Give us a call at 586-939-7300. Have a wonderful day.

Business Response

BRUCE TWP, MI

Stephen D|2024 Chevrolet Equinox

Confirmed Service Customer

6/17/2025

Service was done as expected and was done very quickly. Short waiting time. Every one was very professional.

6/17/2025

Stephen, your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

SHELBY TOWNSHIP, MI

Lisa M|2022 Chevrolet Blazer

Confirmed Service Customer

6/18/2025

Mike Blanzy in the service department always makes our experience very good!! We had tire rotation and oil change and he was able to get us through the appointment quickly without any glitches. He's our "go to guy" in service for all of our family vehicles.

6/19/2025

Lisa, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MADISON HEIGHTS, MI

Marlene G|2024 Chevrolet Equinox

Confirmed Service Customer

6/18/2025

My service was completed in a timely manner and the service agent was very professional.

6/19/2025

Marlene, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Thank you for the great review!

Business Response

SHELBY TOWNSHIP, MI

Jeffery W|2024 Chevrolet Blazer

Confirmed Service Customer

6/18/2025

Great experience

6/19/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CLINTON TOWNSHIP, MI

Lauren S|2025 Chevrolet Trax

Confirmed Sales Customer

6/18/2025

Eliana was absolutely wonderful, informative, and helpful. It was my first time purchasing a new car and she eased my mind and helped me through the process.

ELIANA JIMENEZ

6/19/2025

Lauren, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

OAK PARK, MI

Ivy S|2025 Chevrolet Trax

Confirmed Service Customer

6/19/2025

Salesman was very knowledgeable and friendly.

6/20/2025

Ivy, we're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Give us a call at 586-939-7300. Take care!

Business Response

WARREN, MI

Anne Marie E|2015 Chevrolet Traverse

Confirmed Service Customer

6/19/2025

Overall good but it could have been better with check out of service. I would have liked the advisor to go over the whole report of the vehicle with me. The print out of vehicle vehicle. Was in black and white. The color copy gives a better over all view of the car.

6/20/2025

Anne, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts. Give us a call at 586-939-7300

Business Response

STERLING HEIGHTS, MI

Hyun Y|2023 Chevrolet Blazer

Confirmed Service Customer

6/19/2025

Everything was good.

6/20/2025

Hyun, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Give us a call at 586-939-7300

Thomas F|2025 Chevrolet Equinox

Confirmed Service Customer

6/19/2025

Wonderful

6/20/2025

Thomas, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Give us a call at 586-939-7300. Take care!

Business Response

SHELBY TOWNSHIP, MI

Paula L|2021 Chevrolet Equinox

Confirmed Service Customer

6/19/2025

Always pleasant, courteous, knowledgeable staff. As always I was given my estimate upon completion of signing in. When I received a text that the service on my vehicle was completed along with the final cost, I was pleasantly surprised. The final cost was considerably less than the original estimate as my vehicle didn't require a service that was originally thought to be needed. Great job as always at Serra Chevrolet.!!

6/20/2025

Thank you for choosing Serra Chevrolet Sterling Heights as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

STERLING HEIGHTS, MI

Kelly P|2023 Chevrolet Equinox

Confirmed Service Customer

6/19/2025

Everything went smoothly. My service rep helped me and even explain gm rewards to me. I had a wonderful experience

6/20/2025

Kelly, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

MADISON HEIGHTS, MI

Steven S|2025 Chevrolet Corvette

Confirmed Service Customer

6/19/2025

John Trotto it’s an excellent sales person very people friendly very knowledgeable about Corvettes

CLINTON TOWNSHIP, MI

Stewart S|2025 Chevrolet Equinox EV

Confirmed Service Customer

6/19/2025

My first Service experience was great! Everyone involved was pleasant , friendly, and professional! It fit in perfectly with my schedule and took very little time as well!

6/20/2025

Stewart, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

WARREN, MI

Andre B|2025 Chevrolet Trax

Confirmed Sales Customer

6/19/2025

For me the experience was excellent. I really want to Thanks the sales man (Robert Kraft), he is a friendly person, treated me with respect and kind, gave me a best attention and support needed for to conclude my leasing, since of get a better offer and price, helped me with the car insurance and the information needs, he was beyond of his task. Before came to SERRA I had a bad experience with other Dealership, and I would like to thanks you the SERRA and Robert for this amazing support. I'm so happy with the new car.

ROBERT KRAFT

6/20/2025

Andre, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, give us a call at 586-939-7300. We are happy to help!

Business Response

CLINTON TOWNSHIP, MI

Joseph L|2026 Chevrolet Equinox

Confirmed Sales Customer

6/19/2025

easy

ZACHERY GREGORY

6/20/2025

Joseph, your wonderful feedback and rating mean a lot to us. Feel free to give us a call at 586-939-7300 if you need anything. Have a wonderful day.

Business Response

SHELBY TOWNSHIP, MI

David W|2025 Chevrolet Traverse

Confirmed Sales Customer

6/20/2025

Very pleased with the whole experience my salesperson, Anthony was very personable and helpful and made the whole transaction go smoothly. I would recommend him to anyone looking to buy a Chevy product.

ANTHONY ABDULLAH

6/23/2025

David, we're happy to hear you had such a positive experience with Anthony! Thanks for the recommendation, and have an amazing day!

Business Response

CLNTON TOWNSHIP, MI

Bradley M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/20/2025

Smooth and easy, every time

6/23/2025

Bradley, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MACOMB, MI

Jonathan L|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/20/2025

Service was great, but $240 for an oil change and tire rotation is ridiculous. 2 hours of labor charged? Could’ve done it myself in 45 mins and I don’t have a lift.

6/23/2025

Jonathan, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager, Laura Marklin, at 586-274-0386 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

Business Response

MACOMB, MI

David W|2025 Chevrolet Equinox EV

Confirmed Sales Customer

6/18/2025

Mike and Terry were awesome!

MICHAEL OMELIANOFF

6/19/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Serra Chevrolet Sterling Heights and we hope to see you again.

Kathleen T|2025 Chevrolet Trax

Confirmed Sales Customer

6/18/2025

Jackie was responsive to my needs and adapted promptly. Thank you so much. I really love my new car and wouldn't hesitate to invite everyone I know to work with Jackie.

JACQUELINE WOODRUFF

6/19/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! 586-939-7300 Serra Chevrolet Sterling Heights

Business Response

CLINTON TOWNSHIP, MI

Richard I|2024 Chevrolet Colorado

Confirmed Service Customer

6/19/2025

No appointment but got to my truck quickly and repaired.

CLINTON TOWNSHIP, MI

Mary L|2018 Chevrolet Trax

Confirmed Service Customer

6/19/2025

I am always treated as a valued customer. Any repairs I need are explained so that I can easily understand what is needed.

6/20/2025

Mary, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Joseph R|2024 Chevrolet Traverse

Confirmed Service Customer

6/20/2025

Very friendly

6/23/2025

Joseph, thank you so much for the positive review! We hope you have a great day!

Business Response

CHESTERFIELD, MI

Pawel P|2025 Chevrolet Trailblazer

Confirmed Sales Customer

6/20/2025

Great

DONALD HINTZ

6/23/2025

Pawel, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Yogesh G|2019 Chevrolet Equinox

Confirmed Service Customer

6/20/2025

Courteous staff

STERLING HEIGHTS, MI

Robert B|2025 Chevrolet Equinox

Confirmed Service Customer

6/21/2025

great and fast service

6/23/2025

We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Serra Chevrolet Sterling Heights and we hope to see you again.

Business Response

HARRISON TOWNSHIP, MI

Daniel E|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/21/2025

Zac Greggory is an excellent salesman. He goes above and beyond to make the process smooth.

ZACHERY GREGORY

6/23/2025

Daniel, your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

CLINTON TOWNSHIP, MI

Mark L|2022 Chevrolet Equinox

Confirmed Service Customer

6/21/2025

Good service.

MACOMB, MI

Gregory C|2025 Chevrolet Traverse

Confirmed Sales Customer

6/22/2025

Terry was very helpful and made the leasing process very easy

TERENCE TANTON

6/23/2025

Gregory, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

CLINTON TOWNSHIP, MI

Larry T|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

6/20/2025

Experience was great fast service reliable explain to me what I need to get done no problem whatsoever 100% satisfied😀😀😀

ROSEVILLE, MI

Hailey G|2022 Chevrolet Equinox

Confirmed Service Customer

6/20/2025

Dropped my car off to be serviced for an oil change and tire rotation and was quoted an hour for wait time and was out within 50! Everyone was friendly and the staff was very welcoming

6/23/2025

Hailey, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

MACOMB, MI

Teresa G|2026 Chevrolet Equinox

Confirmed Sales Customer

6/23/2025

I was at the end of my lease, so I came in to get a new leased vehicle and Anthony was my sales rep. He was working with a newly broken ankle, yet that didn’t stop him from being one of the most personable sales reps I’ve worked with. Despite what must have been immense pain, his injury did not stop him from listening and providing all the information needed for us to identify the perfect vehicle for me. From beginning to end, he did a great job answering questions and presenting options. I was pleased with my experience at this dealership and I am very happy with my new vehicle.

ANTHONY ABDULLAH

6/24/2025

Teresa, we're happy to hear you had such a great experience with Anthony! We sincerely value your business and look forward to your next visit!

Business Response

WARREN, MI

Albert O|2024 Chevrolet Blazer

Confirmed Service Customer

6/23/2025

No problems

STERLING HEIGHTS, MI

Emily S|2025 Chevrolet Traverse

Confirmed Sales Customer

6/23/2025

Phenomenal experience

JOHN TROTTO

6/24/2025

Emily, your satisfaction is our top priority. We look forward to your next visit! Take care!

Business Response

STERLING HEIGHTS, MI

Norman M|2022 Chevrolet Malibu

Confirmed Service Customer

6/23/2025

Great service as always.

6/25/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call at 586-939-7300 . We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Baldassare T|2024 Chevrolet Blazer

Confirmed Service Customer

6/24/2025

Fixed the problems I brought in for, in a timely manner. Good service

SAINT CLAIR SHORES, MI

Carol T|2024 Chevrolet Equinox

Confirmed Service Customer

6/24/2025

Every one was very friendly. The dealership has a barbecue on Fridays and they invited us to eat. It was a pleasant experience.

6/25/2025

Carol, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 586-939-7300

Business Response

SAINT CLAIR SHORES, MI

Steven E|2025 Chevrolet Blazer

Confirmed Sales Customer

6/24/2025

Steve Yucha helped us with the purchase of our 2025 Blazer. He was friendly, knowledgeable and kept us informed from the time we first visited the dealership, throughout the ordering process and when the vehicle arrived. He truly has excellent customer service!

STEVEN YUCHA

6/25/2025

Steven, we're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Give us a call at 586-939-7300. Take care!

Business Response

STERLING HEIGHTS, MI

Willie G|2017 Chevrolet Equinox

Confirmed Service Customer

6/22/2025

Everything was fine except when I got home and realized they did not run my car through the car wash ☹️

6/23/2025

Willie, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to our Service Manager, Laura Marklin, at 586-274-0386 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

STERLING HEIGHTS, MI

David G|2024 Chevrolet Equinox

Confirmed Service Customer

6/22/2025

Fast, friendly service. Always appreciate working with Jason.

6/23/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MACOMB, MI

Larry C|2014 Chevrolet Cruze

Confirmed Service Customer

6/23/2025

Went in for oil and rotate

MACOMB, MI

Megan M|2025 Chevrolet Trailblazer

Confirmed Sales Customer

6/23/2025

Really great experience. Don did a great job listening to what I was asking for and guiding me to it.

DONALD HINTZ

6/24/2025

Megan, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

STERLING HEIGHTS, MI

Thomas S|2025 Chevrolet 1500 Silverado

Confirmed Service Customer

6/23/2025

Fast response, made my appointment quickly and diagnosed the problem

6/24/2025

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

SHELBY TOWNSHIP, MI

Marie J|2014 Chevrolet Volt

Confirmed Service Customer

6/23/2025

Service rep, Mike, was very helpful and friendly. I really appreciated the discount he gave. It was a lot better than a full tank of gas and battery.

6/24/2025

Marie, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

CENTERLINE, MI

Christopher E|2024 Chevrolet Blazer

Confirmed Service Customer

6/23/2025

Went in for oil change.. fast and friendly service as always

6/25/2025

Christopher, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CENTER LINE, MI

Harriet D|2025 Chevrolet Trax

Confirmed Service Customer

6/24/2025

Excellent service. Jason C. has been my service guy for all the 25 years I have been buying cars from this dealership. The service dept. treats you like family.

6/25/2025

Harriet, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DETROIT, MI

Gerald N|2023 Chevrolet Traverse

Confirmed Service Customer

6/25/2025

Friendly, competent, and efficient staff. My oil change/filter/rotation took only a bit more than one hour.

6/26/2025

Gerald, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. We are always more than happy to assist you if anything else comes up. Give us a call at 586-939-7300. Take care!

Business Response

MACOMB, MI

Tayler C|2025 Chevrolet Trax

Confirmed Sales Customer

6/26/2025

Darrin, Liz, and Tom were all amazing to work with. They made the process easy, answered all my questions, and ensured I was getting a great deal! I appreciate them and look forward to working with them in the future!

DARRIN UHLIG

6/27/2025

We are very happy to have provided you with such a positive experience! We hope you have a great day!

Business Response

CHESTERFIELD, MI

Michael B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/26/2025

Fantastic, Everyone is so gosh darn friendly. I love when I pull in and everyone acknowledges me right away :):):):):).

CHESTERFIELD, MI

Dennis E|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/26/2025

Great service team! Although I’m bummed that my Silverado with only 24k miles has a serious engine defect… I’m glad it seems to be running Great now. Thank you!

MACOMB, MI

James O|2024 Chevrolet Blazer

Confirmed Service Customer

6/26/2025

Just an oil change. Jason, in service is the BEST! Out in 35 minutes. . Car wash wasn’t working.

6/27/2025

James, we appreciate your positive review about your recent experience with us! If you have any further questions, please reach out to us at 586-939-7300. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Jeff M|2019 Chevrolet Trax

Confirmed Service Customer

6/26/2025

Received car back in time window promised.

6/27/2025

Jeff, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 586-939-7300

Business Response

CLINTON TOWNSHIP, MI

Nikki F|2025 Chevrolet Traverse

Confirmed Service Customer

6/26/2025

I came in for oil change and tire rotation. I had to bring my car back in next day as I kept getting skaters that tire pressure could not be found and needed maintenance. It require me revisiting service department so they could fix this.

MACOMB, MI

Cecelia C|2026 Chevrolet Equinox

Confirmed Sales Customer

6/26/2025

John Trotto is a fantastic salesman! We've purchased numerous vehicles from him and he always helpful, pleasant and honest.

JOHN TROTTO

6/27/2025

Cecelia, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Carlos S|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

6/26/2025

N/A

6/27/2025

Carlos, we are so happy to read such a great review about Serra Chevrolet Sterling Heights! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Dannita P|2025 Chevrolet Blazer

Confirmed Sales Customer

6/26/2025

Brian was great. Took us a long time to find this vehicle

BRYAN NICHOLAS

6/27/2025

Dannita, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

MILLINGTON, MI

Wasym M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/24/2025

Michael was amazing. He has been the most consistently kind and level headed person I’ve dealt with at this dealership since purchasing the vehicle. Thank you for being the epitome of someone who takes pride and passion in their job

6/25/2025

Wasym, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. We are always more than happy to assist you if anything else comes up. Give us a call at 586-939-7300. Take care!

Brett H|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/24/2025

No comment

TROY, MI

Dawn W|2016 Chevrolet Suburban

Confirmed Service Customer

6/25/2025

Good

6/25/2025

Dawn, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

AUBURN HILLS, MI

Ronald M|2024 Chevrolet Traverse

Confirmed Service Customer

6/25/2025

Outstanding Senan was an excellent service rep! Waiting area is a great able to work in a comfortable space with my laptop.

TROY, MI

Karen B|2024 Chevrolet Equinox

Confirmed Service Customer

6/25/2025

Oil change is easy to schedule and having it done was only half hour.

6/26/2025

Karen, thank you; we appreciate your feedback! Thank you again for choosing Serra Chevrolet Sterling Heights and we hope to see you again.

Business Response

CLINTON TOWNSHIP, MI

Krystal S|2026 Chevrolet Equinox

Confirmed Sales Customer

6/25/2025

Was a amazing experience overall with the entire place and environment was my 1st time ever stepping foot into a chevy dealership this is my 1st time driving a chevy vehicle had been toyota for years worked with Robert Kraft He was very professional, helpful, accommodating 100% will be referring others.

ROBERT KRAFT

6/26/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

STERLING HEIGHTS, MI

Brenda G|2024 Chevrolet Trax

Confirmed Service Customer

6/25/2025

Always efficient and friendly staff.

6/26/2025

Brenda, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Josephine C|2025 Chevrolet Trax

Confirmed Service Customer

6/25/2025

Fast and very helpful the service person that attended to me was so nice

6/26/2025

Josephine, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

WARREN, MI

Kevin G|2025 Chevrolet Equinox EV

Confirmed Sales Customer

6/26/2025

Andrew Gorgis worked with me in finding the vehicle I was looking for even as I changed my mind midway through the purchase process.

ANDREW GORGIS

6/29/2025

Kevin, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit!

Business Response

MACOMB, MI

Kathleen S|2025 Chevrolet Trax

Confirmed Sales Customer

6/27/2025

Fine experience with the dealership. I dealt with Bryan Nicholas who was very professional.

BRYAN NICHOLAS

6/29/2025

Kathleen, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

STERLING HEIGHTS, MI

Timothy M|2020 Chevrolet Blazer

Confirmed Service Customer

6/27/2025

Excellent service

6/29/2025

Timothy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

STERLING HEIGHTS, MI

Lisa J|2025 Chevrolet Trax

Confirmed Sales Customer

6/27/2025

Always love working with Darrin he put me in a vehicle that I love and was able to work with my budget. Great experience!

DARRIN UHLIG

6/29/2025

Lisa, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

CLINTON TOWNSHIP, MI

John A|2026 Chevrolet Equinox

Confirmed Sales Customer

6/27/2025

My Exceptional Experience at Serra Chevrolet 3 transactions When I decided it was time to purchase a new vehicle, I was both excited and a little apprehensive. This was my first time buying a car from Serra Chevrolet, and I didn't quite know what to expect. However, my experience turned out to be absolutely fantastic, largely thanks to Lindsey. From the moment I stepped into the dealership, Lindsey's warm and welcoming demeanor put me at ease. She listened attentively to my needs and preferences, making sure every detail was considered. Her deep knowledge of the various models and features ensured that I felt confident in my choices. Throughout the entire process, Lindsey was patient, professional, and incredibly helpful. She guided me through the paperwork, explained financing options in a clear and understandable manner, and answered all my questions with expertise. Her dedication to providing a seamless and enjoyable buying experience was evident at every step. The day I drove away in my new vehicle was filled with joy and satisfaction. I couldn't have asked for a better introduction to Serra Chevrolet. Lindsey made what could have been a stressful situation into a delightful one, and I am truly grateful for her assistance. Overall, my experience with Serra Chevrolet was exceptional, and Lindsey played a pivotal role in making it so. I highly recommend both the dealership and Lindsey to anyone looking to purchase a vehicle. They truly go above and beyond to ensure their customers are happy and well taken care of. Thanks to lindsey and staff

LINDSEY MCKAY

6/29/2025

John, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit!

Business Response

MACOMB, MI

Elicia S|2020 Buick Encore GX

Confirmed Service Customer

6/27/2025

It was a very smooth process and Jason kept me up to date on everything. He even let me know that my services were covered under my warranty which he didn't have to let me know.

6/29/2025

Elicia, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

sterling heights, MI

Lisa L|2025 Chevrolet Equinox

Confirmed Service Customer

6/27/2025

Nick was awesome. He was knowledgeable, friendly and kept me updated on my repair. Thank you!

6/29/2025

Lisa, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WARREN, MI

Roseann L|2017 Chevrolet Equinox

Confirmed Service Customer

6/27/2025

Great customer service as soon as I drove into the service garage. Before oil change was completed we reviewed where my car needed future service.

6/29/2025

Roseann, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

Business Response

WARREN, MI

Tammy P|2023 Chevrolet Silverado 1500

Confirmed Service Customer

6/27/2025

It was good. My tech, Michael, did an excellent job. Kept me informed. Listen to the needs I identified and set up a porter for me to home and back to the dealership. Overall, my expectations were met and beyond.

CLINTON TOWNSHIP, MI

Louise M|2024 Chevrolet Equinox

Confirmed Service Customer

6/28/2025

Our service advisor was honest and professional and was very easy to deal with.

6/30/2025

Louise, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Feel free to give us a call at 586-939-7300 if you need anything. Have a wonderful day.

Business Response

STERLING HEIGHTS, MI

Thomas M|2025 Chevrolet Traverse

Confirmed Sales Customer

6/28/2025

We had a great experience with everyone who we came in to contact with from the salesman to finance . It was a great experience and we would highly recommend

STEVEN PIERCE

6/30/2025

Thomas, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300. Have an awesome day!

Business Response

NORTHWOOD, OH

Matthew T|2023 Chevrolet Suburban 1500

Confirmed Service Customer

6/30/2025

good job

BLOOMFIELD TWP, MI

Marcel V|2025 Chevrolet Traverse

Confirmed Sales Customer

6/30/2025

Vehicle purchase was easy and straightforward. I was looking for a 2025 Chevy Traverse with few key features. Lee Walch and the team quickly found a few available options and went to work to quickly get it at the dealership. Also very responsive via phone and email on updates throughout the process

LEE WALCH

7/1/2025

We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Serra Chevrolet Sterling Heights and we hope to see you again.

Business Response

MACOMB, MI

Clinise K|2025 Chevrolet Blazer EV

Confirmed Sales Customer

6/30/2025

My salesman Nathan Burns was amazing. he made my whole experience worthwhile and I drove off in a new 2025 Chevy Blazer EV. The family loves it.

NATHAN BURNS

7/1/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

SOUTHFIELD, MI

Kelly N|2022 Chevrolet Equinox

Confirmed Service Customer

6/27/2025

Everything was great.

SHELBY TOWNSHIP, MI

Brian L|2003 Chevrolet Tracker

Confirmed Service Customer

6/27/2025

No problem Jason kept in informed

6/30/2025

Brian, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We look forward to your next visit! Take care!

Business Response

STERLING HEIGHTS, MI

Gary P|2025 Chevrolet Tahoe

Confirmed Sales Customer

6/27/2025

john trotto is the best. i trust him completely. bought my 4th tahoe from him.

JOHN TROTTO

6/30/2025

Gary, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit!

Business Response

ROCHESTER HILLS, MI

Robert A|2020 Chevrolet Equinox

Confirmed Service Customer

6/28/2025

Jason Craiger is the best service representative I have ever had and is the best you got!! GIVE HIM A RAISE!!

6/30/2025

Robert, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

WARREN, MI

James B|2025 Chevrolet Equinox

Confirmed Service Customer

6/28/2025

Great experience with Geoff in service after bringing in my Equinox due to a fluid leak. I was quickly set up with a rental, and my vehicle was fixed in a reasonable amount of time. Overall a great experience!

6/30/2025

James, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

SHELBY TOWNSHIP, MI

Nathan M|2025 Chevrolet Corvette Z06

Confirmed Sales Customer

6/29/2025

Darrin made the whole transaction as easy as possible. Everyone in the dealership was friendly. Remembered my name as soon as I walked in the door.

DARRIN UHLIG

6/30/2025

Nathan, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

MACOMB, MI

Todd A|2025 Chevrolet Tahoe

Confirmed Sales Customer

6/30/2025

Start to finish everything was handled professionally.

MICHAEL OMELIANOFF

7/1/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

WARREN, MI

Larry C|2014 Chevrolet Cruze

Confirmed Service Customer

6/30/2025

As usual my experience was very good.

7/1/2025

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MACOMB, MI

Michelle P|2022 Chevrolet Equinox

Confirmed Service Customer

6/30/2025

Made appointment on app. Had confirmation on phone yet dealer said they had no record telling me app appointments sometimes don’t transfer over. What then is the use for the app?

7/1/2025

Michelle, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Service Manager, Laura Marklin at 586-274-0386

Business Response

MACOMB, MI

Mindy R|2025 Chevrolet Trax

Confirmed Service Customer

6/30/2025

Check in for my oil change and tire rotation was quick and efficient. I waited for a little less than an hour. They even washed my car for me before bringing it back to me.

7/1/2025

Mindy, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

FRASER, MI

Edward P|2025 Chevrolet Trax

Confirmed Service Customer

6/30/2025

Nick worked hard to keep me updated on the progress of my car's repairs.

7/1/2025

Edward, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

MACOMB, MI

Daniel M|2025 Chevrolet Equinox

Confirmed Service Customer

6/30/2025

Everything thing even car wash went fine. Service folks are first class

7/1/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

WARREN, MI

Peter D|2021 Chevrolet Trailblazer

Confirmed Service Customer

6/30/2025

Efficient. Pleasant. Correctly advised of the likely length of time the service would take.

7/1/2025

Peter, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Durynda K|2024 Chevrolet Equinox

Confirmed Service Customer

6/30/2025

All went well.

7/1/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

SHELBY TOWNSHIP, MI

Toni N|2025 Chevrolet Trailblazer

Confirmed Service Customer

6/30/2025

Service rep was great. Service was quick.

6/30/2025

Toni, It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

Business Response

MACOMB, MI

Joel S|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/1/2025

Very helpful, kind and respectful

ELIANA JIMENEZ

7/2/2025

Joel, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

MOUNT CLEMENS, MI

Joseph I|2025 Chevrolet Blazer EV

Confirmed Sales Customer

7/1/2025

Great

ZACHERY GREGORY

7/2/2025

Joseph, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Karen F|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/1/2025

Where can I start, except to say I am so thankful and humbled by your experience, expertise and that, you continue to exhaust every effort to send me out, smiling, confidently and satified that, I've made the right decision. Thank you, Rockie Yousif and Serra Sterling Heights

ROCKIE YOUSIF

7/3/2025

Karen, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

CHESTERFIELD, MI

Dennis G|2025 Chevrolet Colorado

Confirmed Sales Customer

7/1/2025

Everything was great.

DONALD HINTZ

7/3/2025

Dennis, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

HAZEL PARK, MI

Corey S|2025 Chevrolet Trax

Confirmed Sales Customer

7/1/2025

Andrea was absolutely amazing. She was able to help me get into a brand new vehicle and I could not be happier. She is the main reason My Wife and I will always bring our business to the dealership.

ANDREA MCQUEEN

7/2/2025

We're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SAINT CLAIR SHORES, MI

James L|2024 Chevrolet Equinox

Confirmed Service Customer

7/1/2025

Fast friendly service experience every time!

7/2/2025

Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

NEW BALTIMORE, MI

John S|2016 Chevrolet Colorado

Confirmed Service Customer

7/1/2025

So far so good.

7/2/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

STERLING HEIGHTS, MI

Mary D|2024 Chevrolet Equinox

Confirmed Service Customer

7/1/2025

It was a very disturbing electrical/radio issue with my vehicle that I had to make an emergency visit to Serra. Aleks in your service department was very friendly and helpful and recognized it may take some time to repair. He is an example of an outstanding Service Representative. He kept me apprised of the status with phone calls or text messages before I felt the need to call and check. Unfortunately, it took a week to resolve the issue because of repair back up but since my vehicle is under warranty, Aleks had arranged for me to have a loaner vehicle which was very much appreciated.

7/3/2025

Mary, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Roze D|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/1/2025

Darrin was great. My appointment with him was at 3 o’clock and he had to leave by 4:30 to coach his son‘s baseball game and I told him I wanted to drive off a lot with my new car that day and he got it done and got me a great deal. He’s the best I’ve ever seen.

DARRIN UHLIG

7/4/2025

Roze, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SHELBY TOWNSHIP, MI

Shawn M|2026 Chevrolet Equinox

Confirmed Sales Customer

7/2/2025

Andrea McQueen was extremely helpful, and professional. I have never had a poor experience at Serra Chevrolet. Job well done Andrea. I do wish the finance department had highlighted the Ally information and my ID number to input into my bank account for automatic payment. I hope I have the correct information.

ANDREA MCQUEEN

7/4/2025

Shawn, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

HARRISON TOWNSHIP, MI

Ali S|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/30/2025

Great service by Steve. Fast, efficient, friendly.

STEVEN YUCHA

7/1/2025

Ali, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Madison K|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/1/2025

Working with Andrea McQueen was such a great experience! She is extremely thorough and caring, she made sure I got what I wanted and made car shopping fun :)

ANDREA MCQUEEN

7/2/2025

Thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CLAY TWP, MI

Maria P|2024 Chevrolet Blazer

Confirmed Service Customer

7/1/2025

Great service. Quick. Efficient.

MACOMB, MI

Justin H|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/1/2025

Eliana was amazing. She was overly helpful especially handling all the questions. She kept me well informed, worked with my schedule and price point

ELIANA JIMENEZ

7/3/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MACOMB, MI

Marilyn B|2019 Chevrolet Equinox

Confirmed Service Customer

7/1/2025

I was greeted immediately by Nick. He is by far the best representative I have worked with for service,

7/3/2025

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CHESTERFIELD, MI

Michelle L|2026 Chevrolet Equinox

Confirmed Sales Customer

7/1/2025

It always a pleasure working with Andrea. She makes the process fun but also quick and easy for me in which I really appreciate. Also, she is very attentive - whenever I reach out to her with questions it never go unnoticed.

ANDREA MCQUEEN

7/3/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SHELBY TOWNSHIP, MI

Rachel B|2024 Chevrolet Trax

Confirmed Service Customer

7/1/2025

Friendly, through, and quick

STERLING HEIGHTS, MI

Gregory S|2025 Chevrolet Tahoe

Confirmed Sales Customer

7/1/2025

This dealership is run like a well-oiled machine. Rockie, my salesman, was extremely helpful in getting me into the vehicle I purchased and efficient when signing the paperwork. I am very pleased with the entire purchasing process and with my new 2025 Tahoe.

ROCKIE YOUSIF

7/4/2025

Gregory, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Give us a call at 586-939-7300. Take care!

Robert S|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

7/2/2025

excellent service.. I was provided updates regarding the status of my car and is was done right and on time..

7/4/2025

Robert, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

WASHINGTON, MI

Billy S|2024 Chevrolet Blazer

Confirmed Service Customer

7/2/2025

*

7/4/2025

Billy, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

WARREN, MI

Kimberly J|2026 Chevrolet Trailblazer

Confirmed Sales Customer

7/2/2025

Rockie is awesome!! He is responsive and ensured I got a great deal on a beautiful vehicle!

ROCKIE YOUSIF

7/4/2025

Kimberly, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

CLINTON TOWNSHIP, MI

Jacqueline Q|2023 Chevrolet Traverse

Confirmed Service Customer

7/2/2025

Always good as usual

7/5/2025

Jacqueline, we are pleased to have provided you with such a positive experience! If you have any further questions, please call us at 586-939-7300. We're always happy to help!

Business Response

SHELBY TOWNSHIP, MI

Deanna T|2026 Chevrolet Equinox

Confirmed Sales Customer

7/3/2025

Anthony Abdullah was very professional listened to what I was looking for and delivered above and beyond service. Very easy process and timely service.

ANTHONY ABDULLAH

7/6/2025

Deanna, your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!

Business Response

CLINTON TOWNSHIP, MI

Cynthia H|2022 Chevrolet Corvette

Confirmed Service Customer

7/4/2025

Brought in my 22 Corvette in and it needed the transmission fluid and canister/filter changed out. I got there early in the morning and I understood it would take several hours. Patrick Tomasek did a fine job!! I was happy that I didn't have to leave my car overnight. Thanks to Patrick and whomever worked on my car. I am very happy !!! :)

ALLENTON, MI

Holly J|2018 Chevrolet Traverse

Confirmed Service Customer

7/3/2025

Always the best customer service. I travel quite a distance to have my car serviced here because I have gone to other dealerships and they always try to talk me into fixing something that doesn’t need to be fixed.

7/6/2025

Holly, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

LAKE ORION, MI

Gina R|2025 Chevrolet Trailblazer

Confirmed Service Customer

7/4/2025

Patrick Tomasek always takes care of me and is excellent.

7/7/2025

Gina, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Thank you again for choosing Serra Chevrolet Sterling Heights and we hope to see you again.

Business Response

STERLING HEIGHTS, MI

Fars A|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/4/2025

Good experience

7/7/2025

Fars, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

SHELBY TOWNSHIP, MI

John M|2025 Chevrolet Blazer

Confirmed Service Customer

7/2/2025

Great customer service

7/5/2025

John, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Christopher M|2024 Chevrolet Blazer EV

Confirmed Sales Customer

7/3/2025

Excellent service - Andrea McQueen was 'lighting' fast at providing pricing, and completing the paperwork! Then overall experience was quick, and painless!

ANDREA MCQUEEN

7/6/2025

Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

OAKLAND, MI

Paul D|2019 Chevrolet Trax

Confirmed Service Customer

7/3/2025

Always get the best service from the only place myself and my extended family buy our vehicles. Mike O and Patrick are above and beyond the best at what they do .

MACOMB, MI

Dalshad I|2026 Chevrolet Equinox

Confirmed Sales Customer

7/3/2025

Rocky is a great help and does amazing every time I need a car. I’ve sent all my family to him and he never disappoints.

ROCKIE YOUSIF

7/6/2025

Dalshad, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

MACOMB, MI

Paul S|2024 Chevrolet Traverse

Confirmed Service Customer

7/3/2025

Great service! Had the car ready earlier than they expected. Friday in the summer they were grilling outside, providing lunch to the employees and customers. Best dealership experience I've had in a long, long time.

7/6/2025

Paul, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 586-939-7300

Business Response

SHELBY TOWNSHIP, MI

Michael E|2021 Chevrolet Corvette

Confirmed Service Customer

7/5/2025

Top notch staff, Great customer service, and Professionals doing a great job on my service, highly recommend

7/7/2025

Michael, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

SHELBY TOWNSHIP, MI

Michael K|2020 Chevrolet Equinox

Confirmed Service Customer

7/6/2025

One time and honest.

7/7/2025

Michael, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

STERLING HEIGHTS, MI

Michael G|2025 Chevrolet Trax

Confirmed Service Customer

7/6/2025

My service person, Michael was very courteous and great in getting me out in under an hour. Next time I will ask for him to take care of me.

CLINTON TOWNSHIP, MI

Daniel B|2019 Chevrolet Equinox

Confirmed Service Customer

7/6/2025

Oil and filter change,tire rotation, and multi-point inspection performed in 45 minutes. Friendly service advisors.

7/7/2025

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Andrea S|2025 Chevrolet Trailblazer

Confirmed Service Customer

7/7/2025

Always courteous service reps

SHELBY TOWNSHIP, MI

Karen N|2022 Chevrolet Equinox

Confirmed Service Customer

7/7/2025

Great ser

7/8/2025

Karen, your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

STERLING HEIGHTS, MI

David M|2024 Chevrolet Equinox

Confirmed Service Customer

7/7/2025

Appointment process was smooth. I was assisted as soon as I arrived. Car was finished as promised.

7/8/2025

David, your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

STERLING HEIGHTS, MI

James H|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/8/2025

Extremely pleasant experience, the Tech was very in formable and answered every question I had. Very quick service.

7/9/2025

James, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

HARRISON TOWNSHIP, MI

Amy K|2020 Buick Encore GX

Confirmed Service Customer

7/8/2025

Fast service. Very nice. Car was done quick.

7/9/2025

Amy, we are very happy to have provided you with such a positive experience! If you have any further questions, give us a call at 586-939-7300. We're always happy to help!

Business Response

WARREN, MI

Lisa S|2024 Chevrolet Blazer

Confirmed Service Customer

7/8/2025

.

7/9/2025

Lisa, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

MACOMB, MI

Brian M|2019 Chevrolet Malibu

Confirmed Service Customer

7/9/2025

The Desk Technician, Mike, was excellent. He reviewed the work that had previously been done on my vehicle and made some suggestions on what should be done for my vehicle. He complimented me on the care that I take of my car. He let me know the expected timing and $ amount for the work on my car. He talked to me like a friend.

MACOMB, MI

Eric N|2024 Chevrolet Blazer

Confirmed Service Customer

7/9/2025

As usual the service was outstanding. Patrick did another fantastic job.

MACOMB, MI

Jean P|2022 Chevrolet Trailblazer

Confirmed Service Customer

7/9/2025

Geoff was very efficient in helping me resolve aa problem, "that I created", with the FOB for my wife's Trailblazer. We have two FOBs. I had mistakenly reversed the battery in her FOB. Ooops. The Serra staff discovered it, and we did not need to obtain a rental for a day, or two. Serra does excellent work.

7/10/2025

Jean, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Thank you for the great review!

Business Response

MACOMB, MI

Barbara A|2025 Chevrolet Blazer

Confirmed Service Customer

7/7/2025

Jeff was very informative about what was going on about my blazer. Went in for an oil change and they found a transmission leak.

7/8/2025

Barbara, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MACOMB, MI

Mark K|2025 Chevrolet Equinox

Confirmed Service Customer

7/7/2025

My service visit was great! My service advisor was pleasant and helpful. Service was done quickly.

7/8/2025

Mark, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Thank you for the great review!

Business Response

STERLING HEIGHTS, MI

Jerome O|2025 Chevrolet Equinox

Confirmed Service Customer

7/7/2025

Very nice people

7/8/2025

Jerome, we're happy to hear you had such a positive experience with our team! Thank you for the great review!

Business Response

CENTER LINE, MI

Talal A|2025 Chevrolet Corvette

Confirmed Sales Customer

7/21/2025

Steve Yucha did a great job in getting me my dream car with a reasonable payment plan. I like that everything was to the point and that the process was so smooth.

STEVEN YUCHA

7/13/2025

Talal, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit!

Business Response

KALAMAZOO, MI

Vincent R|2025 Chevrolet Equinox

Confirmed Service Customer

7/10/2025

Jason, in Service, always makes it easy and pleasant to schedule and complete service appointments.

STERLING HEIGHTS, MI

Diana K|2021 Chevrolet Trax

Confirmed Service Customer

7/10/2025

I always have prompt courteous service. The communication is great. I know what needs to be done prior to the activity.y services at Serra have been top notch each time.

7/13/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

NEW BALTIMORE, MI

Maria C|2020 Chevrolet Malibu

Confirmed Service Customer

7/10/2025

I was treated very kindly; we had a plan of work to be done and we accomplished this. I was very grateful to Patrick Walmsley for this. He is always kind and courteous.

7/13/2025

Thanks Maria! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

GROSSE POINTE PARK, MI

Michael Z|2025 Chevrolet Trax

Confirmed Sales Customer

7/10/2025

Zach was an excellent sales person.

ZACHERY GREGORY

7/13/2025

Michael, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Give us a call at 586-939-7300. Have an awesome day!

Business Response

WARREN, MI

Blake E|2024 Chevrolet Blazer

Confirmed Service Customer

7/9/2025

Came in without an appointment and Geoff was able to fit me in before they closed. He was very helpful and communicative

7/11/2025

Blake, we are delighted to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

WARREN, MI

Roger C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/9/2025

Very good service experience. The requested work was performed quickly and they even added fuel (it was pretty low when I arrived).

ROCHESTER HILLS, MI

James W|2025 Chevrolet Blazer

Confirmed Sales Customer

7/9/2025

Lee was incredible to work with. He made the leasing process very easy and explained all of the steps well.

LEE WALCH

7/11/2025

James, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Please let us know if there is anything else we can do for you; we are more than happy to help! 586-939-7300

Business Response

WARREN, MI

Thomas B|2022 Chevrolet Equinox

Confirmed Service Customer

7/9/2025

The Service Advisor was great and worked with me using a GM Discount to purchase a part. The GM process seemed to be quite involved, to say the least.

7/11/2025

Thomas, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! 586-939-7300

Business Response

ROCHESTER, MI

Amy S|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

7/10/2025

Fast and friendly

7/13/2025

Amy, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

STERLING HEIGHTS, MI

James T|2026 Chevrolet Equinox

Confirmed Sales Customer

7/10/2025

Everything went very well! Dealership had more stock on hand than most. My sales rep Rockie Yosif was super to work with, went the extra mile.

ROCKIE YOUSIF

7/13/2025

James, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! If you're ever in need of more help, please let us know!

Business Response

SHELBY TOWNSHIP, MI

Dennis K|2021 Chevrolet Equinox

Confirmed Service Customer

7/11/2025

All good.

TROY, MI

Christine V|2025 Chevrolet Blazer EV

Confirmed Sales Customer

7/11/2025

Always a pleasure to work with John Trotto.

JOHN TROTTO

7/14/2025

Christine, thank you for your kind words and this wonderful review! Please don't hesitate to give us a call at 586-939-7300 if there's anything additional we can do for you.

Business Response

FRASER, MI

Sharon W|2025 Chevrolet Traverse

Confirmed Sales Customer

7/11/2025

Welcoming, helpful and kind. Jordan was very detailed when reviewing the vehicle features with me. She was amazing!

JACQUELINE WOODRUFF

7/14/2025

Sharon, we appreciate you taking the time to leave us this feedback. Please don't hesitate to give us a call at 586-939-7300 if there's anything more we can do!

Business Response

SHELBY TOWNSHIP, MI

Rockie Y|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/11/2025

took care of business as always

7/14/2025

Rockie, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

STERLING HEIGHTS, MI

Pamela H|2026 Chevrolet Trailblazer

Confirmed Sales Customer

7/11/2025

Great experience. Professional

ANTHONY ABDULLAH

7/14/2025

Pamela, we are very happy we could provide you with a positive experience! Thank you for the great review!

Business Response

CENTER LINE, MI

Donald C|2021 Chevrolet Blazer

Confirmed Service Customer

7/11/2025

.

STERLING HEIGHTS, MI

Brittany B|2023 Chevrolet Blazer

Confirmed Service Customer

7/11/2025

Check in was quick and I was given a courtesy vehicle while my vehicle was being diagnosed. Nick frequently kept me up to date on my vehicle status.

WARREN, MI

Roger R|2024 Chevrolet Trax

Confirmed Service Customer

7/14/2025

My first time having my 2024 Trax serviced at this location. It was a distance from my home, but the expedient service made up for it. My service advisor was 5-star.

7/15/2025

Roger, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

SOUTHFIELD, MI

Joseph S|2025 Chevrolet Trax

Confirmed Service Customer

7/14/2025

Friendly, efficient. Work completed quickly, staff supportive and helpful

7/16/2025

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Aslan S|2025 Chevrolet Traverse

Confirmed Sales Customer

7/14/2025

Steve Yucha made it very smooth transaction, and he is very professional and helpful. I will recommend him to anyone is looking for a chevrolet. Thanks Steve

STEVEN YUCHA

7/16/2025

Aslan, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

Business Response

WARREN, MI

Mark O|2026 Chevrolet Equinox

Confirmed Sales Customer

7/15/2025

Very easy to deal, quick & prompt during the entire process

STEVEN YUCHA

7/16/2025

Mark, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

STERLING HEIGHTS, MI

Rasida A|2014 Chevrolet Equinox

Confirmed Service Customer

7/15/2025

Service completed on time. Options offered for transportation in the meantime. Great place that take good care of your car.

7/16/2025

Rasida, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

MACOMB, MI

Brent C|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/16/2025

It was great

ROBERT KRAFT

7/17/2025

Brent, your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

WARREN, MI

Kimberly M|2026 Chevrolet Equinox

Confirmed Sales Customer

7/11/2025

There is no better salesman than Terry Tanton. He is so wonderful to work with. Terry is efficient, knowledgeable, kind, caring and accommodating. Just an exceptional employee.

TERENCE TANTON

7/14/2025

Kimberly, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ROSEVILLE, MI

Michael B|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

7/11/2025

Dropped off car for service and was in and out quickly with a free rental car. The service took about 2 weeks but Jason did a great job communicating updates to me pretty much on a daily basis.

7/14/2025

Michael, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Thank you for the review!

Business Response

ROCHESTER, MI

Jamie P|2026 Chevrolet Equinox

Confirmed Sales Customer

7/12/2025

Was easy, smooth and a good experience. We will be back.

STEVEN YUCHA

7/14/2025

Jamie, thank you so much for your positive comments about Serra Chevrolet Sterling Heights! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Timothy F|2026 Chevrolet Equinox

Confirmed Sales Customer

7/12/2025

When shopping for a vehicle, both my wife and I take our time making a decision. We do our best to ensure that we’ll love our purchase. We first met our sales representative, Jackie Woodruff, around April. At the time, we were considering a Chevy Trax but never moved forward with the purchase, so we decided to take more time to think it over. When July arrived, we resumed our search and returned to speak with Jackie. During that period of indecision, we had begun leaning toward purchasing a 2026 Chevy Equinox instead. Jackie was incredibly kind, never pressured us, and even commended us on our decision-making process. She made the experience of purchasing our new 2026 Chevy Equinox easy and enjoyable.

JACQUELINE WOODRUFF

7/14/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MACOMB, MI

Sean B|2025 Chevrolet Silverado 1500

Confirmed Service Customer

7/12/2025

Everyone was friendly and very helpful

7/14/2025

Sean, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CLINTON TOWNSHIP, MI

Brent B|2025 Chevrolet Trailblazer

Confirmed Service Customer

7/15/2025

Dealership was very clean. Everyone was very friendly.

STERLING HEIGHTS, MI

Jon H|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

7/15/2025

Quick and friendly

HARRISON TOWNSHIP, MI

Ester S|2026 Chevrolet Trailblazer

Confirmed Sales Customer

7/16/2025

My sales person Bryan Nicholas was the best. He went over and beyond to help me comfortable with my new car. He helped me get my sticker off my previous car and it was really hot the day. His kind and pleasant disposition was very much appreciated.

BRYAN NICHOLAS

7/17/2025

Ester, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. We sincerely value your business and look forward to your next visit!

Business Response

SOUTHFIELD, MI

Phillip S|2023 Chevrolet Colorado

Confirmed Service Customer

7/16/2025

I was completely satisfied.

7/17/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CLINTON TOWNSHIP, MI

Jamie K|2020 Chevrolet Equinox

Confirmed Service Customer

7/16/2025

Fast friendly service

7/17/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HARRISON TOWNSHIP, MI

John P|2026 Chevrolet Equinox

Confirmed Sales Customer

7/16/2025

Serra Chevrolet is always customer focused. They actually listen to their customers. I can't say enough about the excellent treatment my wife and I get from Andrea McQueen. She always goes above and beyond our expectations. That's why we will remain customers of Serra Chevrolet in the future.

ANDREA MCQUEEN

7/17/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SHELBY TOWNSHIP, MI

Joseph B|2024 Chevrolet Blazer

Confirmed Service Customer

7/16/2025

Entire service experience went well.

7/17/2025

Joseph, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

MACOMB, MI

Ronald R|2019 Chevrolet Trax

Confirmed Service Customer

7/17/2025

All ended up well a few minor issues but Pat Walmsley got him taken care of immediately appreciate all the help

7/18/2025

Ronald, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you have any further questions, please give us a call. We're always happy to help!

Business Response

ROCHESTER, MI

Debra K|2025 Chevrolet Trailblazer

Confirmed Service Customer

7/17/2025

Good, fast, friendly service.

PLEASANT RIDGE, MI

Tracey C|2025 Chevrolet Trailblazer

Confirmed Service Customer

7/17/2025

Easy drop off & fast turn time. Happy with the experience.

7/18/2025

Tracey, we appreciate your positive review about your recent experience with us! Feel free to give us a call at 586-939-7300 if you need anything. Have a wonderful day.

Business Response

CLINTON TOWNSHIP, MI

Diane M|2024 Chevrolet Trax

Confirmed Service Customer

7/17/2025

Went smoothly. Car was ready in approx. 1 hr.

7/18/2025

Diane, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

Business Response

SHELBY TOWNSHIP, MI

David T|2024 Chevrolet Traverse

Confirmed Service Customer

7/17/2025

Quick service and friendly attendant

7/18/2025

David, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

MADISON HEIGHTS, MI

Raymond D|2020 Chevrolet Colorado

Confirmed Service Customer

7/16/2025

Michael my service rep was awesome!

7/17/2025

Raymond, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call at 586-939-7300

Business Response

CLINTON TOWNSHIP, MI

Craig D|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/16/2025

Excellent Service! Thank you Michael Blanzy!

SAINT CLAIR SHORES, MI

Patricia M|2020 Chevrolet Equinox

Confirmed Service Customer

7/17/2025

I’ve been going to Serra/Whelan Chevrolet for many years! Always great friendly service.

7/18/2025

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Margaret V|2024 Chevrolet Equinox

Confirmed Service Customer

7/17/2025

Fast friendly service!!

7/20/2025

Margaret, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

SHELBY TOWNSHIP, MI

Jenal E|2025 Chevrolet Trax

Confirmed Sales Customer

7/18/2025

⭐️⭐️⭐️⭐️⭐️ Jessica Sada is an absolute rockstar! I cannot say enough good things about my experience working with Jessica. From start to finish, she made the entire process of getting out of my lease and into a new vehicle smooth, stress-free, and actually enjoyable! Jessica was incredibly knowledgeable and transparent, walking me through all my options and making sure I felt confident every step of the way. She went above and beyond to negotiate on my behalf, and thanks to her persistence and expertise, I’m now driving a beautiful new vehicle I love — with terms that work for me. What really stood out was how genuinely she cared about helping me find the right fit. She listened, asked the right questions, and treated me like more than just another sale. If you’re looking for someone who is not only professional but also passionate about what they do, Jessica is the one you want by your side. Highly recommend her to anyone looking for a hassle-free, top-notch car buying experience!

JESSICA SADA

7/21/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SHELBY TOWNSHIP, MI

Georgeta D|2025 Chevrolet Equinox

Confirmed Service Customer

7/18/2025

Very nice and helpful person helping me Alex

ROCHESTER HILLS, MI

Neal L|2025 Chevrolet Blazer

Confirmed Service Customer

7/18/2025

the advisor said the service would take 1- 1.25 hours to get it done and it was done within the time frame he said. great job!!!

7/21/2025

Neal, we are so happy to read such a great review about Serra Chevrolet Sterling Heights! If you have any further questions, please call us at 586-939-7300. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Lewis K|2025 Chevrolet Equinox

Confirmed Service Customer

7/18/2025

Very clean

STERLING HEIGHTS, MI

Shirley D|2025 Chevrolet Equinox

Confirmed Service Customer

7/17/2025

Repair was fast and complete.

7/20/2025

We're happy to hear you had such a positive experience with our team! We hope to see you soon!

Business Response

ROMEO, MI

Nancy C|2024 Chevrolet Equinox

Confirmed Service Customer

7/17/2025

Service for oil change and tire rotation was easy and fast..

7/20/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

WARREN, MI

Roland H|2026 Chevrolet Equinox

Confirmed Sales Customer

7/18/2025

Robert Kraft provided an excellent dealership experience again.

ROBERT KRAFT

7/21/2025

Roland, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

ADDISON TOWNSHIP, MI

Susan P|2025 Chevrolet Equinox

Confirmed Service Customer

7/18/2025

Greeted promptly when I pulled in and helped right away at Service Desk. Very efficient, kind, professional, great communication and quick service time.

7/21/2025

We are very happy to have provided you with such a positive experience! We hope you have a great day!

Business Response

STERLING HEIGHTS, MI

Sameer S|2026 Chevrolet Equinox

Confirmed Sales Customer

7/18/2025

My experience was very excellent, and the services and dealings of the employee, Bishon, were very wonderful. I thank the employee, Bishon, for dealing with me as a distinguished customer. The Chevrolet company is distinguished by its employees’ distinguished dealings with the customer, and I am grateful for their high-class dealings.

BISHOY MIKHAIL

7/21/2025

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

STERLING HEIGHTS, MI

Steven M|2025 Chevrolet Blazer

Confirmed Service Customer

7/18/2025

Called to make a service appointment for an oil change, tire rotation , simple and quick. Process in , simple and quick. Friendly and courteous customer service representative. All good and a quick car wash too complete in less than a hour. Serra Chevrolet, you guys are doing great.

7/21/2025

Steven, we are very happy to have provided you with such a positive experience! Please don't hesitate to give us a call at 586-939-7300 to us if there's anything more we can do!

Business Response

WARREN, MI

Nancy P|2026 Chevrolet Traverse

Confirmed Sales Customer

7/18/2025

Darrin was so kind and helpful. Darrin is so Knowledgable , very professional. Darrin knows his business.

DARRIN UHLIG

7/21/2025

Nancy, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! Please don't hesitate to give us a call at 586-939-7300 if there's anything more we can do!

Business Response

NEW BALTIMORE, MI

William L|2024 Chevrolet Blazer

Confirmed Service Customer

7/18/2025

ok

7/21/2025

William, we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

STERLING HEIGHTS, MI

Roger A|2020 Chevrolet Trax

Confirmed Service Customer

7/18/2025

Michael Johnson was the ultimate professional. He was patient showed a concern for my problem, and if i could I would give him an A+

7/21/2025

Roger, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. 586-939-7300

Business Response

STERLING HEIGHTS, MI

Cherylin Z|2018 Chevrolet Trax

Confirmed Service Customer

7/18/2025

had no idea that you cant use cash anymore here.. it should be posted somewhere IDK but when we went to pay with cash it was like ugh, we dont take that we have to get someone from the office to do it and it was done, but not wanting to. Also, no punch card anymore? i guess that ended too.

7/21/2025

We appreciate you taking the time to leave us this feedback. Please reach out to our Service Manager, Laura Marklin, at 586-274-0386 when you can so we can address this situation directly. Thank you and have a great day.

Business Response

STERLING HEIGHTS, MI

Celina W|2025 Chevrolet Equinox

Confirmed Service Customer

7/18/2025

Great / fast experience ! With friendly employee

WESTLAND, MI

Edna P|2022 Chevrolet Equinox

Confirmed Service Customer

7/18/2025

Service Was good but the room cold

7/21/2025

Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

EASTPOINTE, MI

Richard P|2024 Chevrolet Equinox

Confirmed Service Customer

7/18/2025

Always great customer service!

7/21/2025

Richard, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Jennifer B|2026 Chevrolet Equinox

Confirmed Sales Customer

7/20/2025

Andrea was so easy to work with, she found exactly what i was looking for. Very honest and purchase was fast!

ANDREA MCQUEEN

7/22/2025

Jennifer, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Thank you for the great review!

Business Response

WARREN, MI

Thomas M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/21/2025

Great atmosphere,Good people Steve and Alisha really helped with a smooth transaction. Would highly recommend

STEVEN PIERCE

7/22/2025

Thomas, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

NORTHWOOD, OH

Devin F|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/21/2025

Andrew Gorgis was a great salesman! Went above and beyond to make sure I got exactly what I wanted! 10/10 will use him again!

ANDREW GORGIS

7/22/2025

Devin, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

CENTER LINE, MI

Robert S|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

7/21/2025

SMOOTH EASY AND TIMELY.. PATRICK HAD MY TRUCK BACK TO ME AS PROMISED..

7/22/2025

Robert, your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

WASHINGTON, MI

David P|2025 Chevrolet Trailblazer

Confirmed Service Customer

7/21/2025

All aspects went smoothly

7/22/2025

David, we appreciate your positive review of your recent experience with us! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Lauren D|2026 Chevrolet Equinox

Confirmed Sales Customer

7/21/2025

Eliana is amazing. Answered all of my questions, found something I loved and got me in and out so quickly. Made a stressful time so much easier!

ELIANA JIMENEZ

7/22/2025

Lauren, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CLINTON TWP, MI

Kevin D|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/22/2025

Lee was fantastic, answering all of our questions over the course of our 3 visits! He offered many tips about the car, as this is our first full EV purchase.

LEE WALCH

7/23/2025

Kevin, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

SHELBY TOWNSHIP, MI

Paul M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/22/2025

I leased a 2025 Chevrolet Silverado after having Serra Chevrolet buy out the remainder of my lease on my 2024 Equinox. I was well pleased with the monthly payment on the Silverado and was appreciative of the service of the salesman (Mike Omelianoff).

MICHAEL OMELIANOFF

7/23/2025

Paul, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Michael C|2022 Chevrolet Equinox

Confirmed Service Customer

7/22/2025

Pat Walmsley always takes care of my car service in an efficient and professional manner. He is able to negotiate through the rules of my company fleet company seamlessly.

7/23/2025

Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

MT CLEMENS, MI

Cindy W|2024 Chevrolet Blazer

Confirmed Service Customer

7/22/2025

Friendly staff. Told me what was going to be done on my vehicle.

7/23/2025

Cindy, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

WARREN, MI

Brian D|2026 Chevrolet Equinox

Confirmed Sales Customer

7/22/2025

Andrea as usual was awesome! Look forward to continue doing business with her.

ANDREA MCQUEEN

7/23/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

CLINTON TOWNSHIP, MI

Francisco P|2025 Chevrolet Equinox

Confirmed Service Customer

7/19/2025

Quick, and polite

7/21/2025

Francisco, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ROYAL OAK, MI

Leon M|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/21/2025

My service rep Aleks was great to work with. My truck was at the dealership for 6 weeks and we communicated weekly on the progress. He was very quick to respond when I texted him inquiring about the status, and he often would send me an update before I could ask. Overall, a great experience.

7/22/2025

Leon, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

ROYAL OAK, MI

James M|2024 Chevrolet Equinox

Confirmed Service Customer

7/21/2025

Stop sending me texts about the oil change, it's not due. I have 50' percent left. Very annoying.

STERLING HEIGHTS, MI

Tammy G|2025 Chevrolet Blazer

Confirmed Service Customer

7/21/2025

The service department was backed up due to the holiday weekend. Michael said he would get it in as soon as possible. My vehicle was towed in. He reached out to me every day to give me an update.

7/22/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CLINTON TOWNSHIP, MI

Stephen K|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/21/2025

John Trotto is the best!

JOHN TROTTO

7/22/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOWELL, MI

Michael K|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/21/2025

It was fine and all of the employees were very nice but a bit annoying that the standard oil change and tire rotation took over an hour. I didn’t like that when I got my truck back the driver’s seat was moved all the way up and slid forward. Why do the car porters need to mess with moving my seat do darn close??

STERLING HEIGHTS, MI

Gerald W|2021 Chevrolet Equinox

Confirmed Service Customer

7/22/2025

Prompt friendly service at appointed time. Clean wait area with complimentary coffee.

STERLING HEIGHTS, MI

Diane E|2026 Chevrolet Equinox

Confirmed Sales Customer

7/22/2025

Jackie is truly the best at her job. She goes over and above to make sure all questions are answered, she is patient and kind, and Jordan is a delight! Another great experience at Serra Chevrolet thank you Jackie and Jordan

JACQUELINE WOODRUFF

7/23/2025

Diane, your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

SHELBY TOWNSHIP, MI

Ernst M|2021 Chevrolet Equinox

Confirmed Service Customer

7/22/2025

Paid an extra $200 for a multipoint inspection when all i wanted done is fix my door lock.

7/23/2025

Ernst, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Service Manager, Laura Marklin at 586-274-0386

Business Response

STERLING HEIGHTS, MI

Dana D|2024 Chevrolet Equinox

Confirmed Service Customer

7/22/2025

The problem actually started on 10/23/24 when I was there for service . I showed the advisor that my cargo mat wouldn’t stay in place and kept falling down . He said he would take care of it and order one. He said sometimes parts take a very long time to come in and I would be notified when it came in. I waited 9 months and didn’t hear anything from your dealership. When I called to make an appointment for my oil change on 7/15/25 and told the associate about the problem and would like have the cargo mat installed on the day of my appointment . She said she would contact parts about the issue. I didn’t hear anything back so I thought that the part was in. I said something to the advisor and he said he would walk me over to parts after my oil change.(Which he didn’t). I waited for 1 hour 25 minutes for the oil change to be completed. When the advisor had me sign the paperwork I asked him about going to find out about the mat. He pointed and told me it was right there door on the left. It would have been nice to know it was right there and I could have gone in there while I was waiting for the 1 hour 25 minutes. So I went in to parts to find out the part was never ordered. Matt took care of me and ordered the part and he called at 9:30 the next morning to tell me that it was in. The associates (except Matt) never followed through and made me feel that nobody cared and my time wasn’t worth anything. I have 2 vehicles leased from your dealership and was treated like my issue and time isn’t worth anything. Thanks to Matt the part is in but now I have to make another trip there and waste more of my time. So no I’m not completely satisfied in fact I’m very unsatisfied with your dealership.

7/23/2025

Dana, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to our Service Manager, Laura Marklin at 586-274-0386 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

UTICA, MI

Jeffrey N|2023 Chevrolet Equinox

Confirmed Service Customer

7/23/2025

Everything went well. I was kept up to speed as they worked on my car and even got it back sooner than expected looking like brand new. I was very pleased with the results.

7/24/2025

Jeffrey, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

WASHINGTON, MI

Scott K|2024 Chevrolet Equinox

Confirmed Service Customer

7/23/2025

Everything done as Described. A+++

ROSEVILLE, MI

Dolores J|2026 Chevrolet Equinox

Confirmed Sales Customer

7/23/2025

Eliana was fantastic to work with. She was knowledgeable, friendly and patient with us. She successfully guided us through the rough spots that new technologies can be very intimidating to older buyers like us. Because of her, we will highly recommend Serra Chevrolet and Eliana to anyone looking to buy their next new vehicle.

ELIANA JIMENEZ

7/24/2025

Dolores, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit!

Business Response

STERLING HEIGHTS, MI

Betty R|2026 Chevrolet Trailblazer

Confirmed Sales Customer

7/23/2025

I needed a new lease because mine was expiring. I called Robert Kraft because we have gotten cars from him for 10 years. He makes the process simple and steered me to a Trailblazer that fit our budget and had all the accessories I was looking for. Love the automatic hatch! I look forward to working with Robert in the future when this lease is over.

ROBERT KRAFT

7/24/2025

Betty, thank you so much for your positive comments about Serra Chevrolet Sterling Heights! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

WARREN, MI

Michael A|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/24/2025

I brought my 2023 Silverado in for an oil change and tire rotation, and after a quick inspection, it turned out my air and cabin filters needed replacing too. What really impressed me was getting a text with images of both filters, making it easy to decide whether to move forward. That kind of transparency was awesome. Being able to pay right from my phone and wrap everything up so seamlessly was another win. And to top it off, I was in and out in under an hour—huge thanks for that! Always appreciate the great service and attention to customer experience… well, except for the dent in my wallet :)

7/25/2025

Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit!

Business Response

NEW BALTIMORE, MI

David S|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

7/24/2025

1st I would like to thank Mike Blanzey for his work to help with my truck issues great Job Mike. My problem is how long it took to repair my truck and to add insult to injury you charged me $1000.00 dollars to fix a rubber gas line. INSANE

7/25/2025

David, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to address your concerns. Please reach out to our Service Manager, Laura Marklin at 586-274-0386 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

CLINTON TOWNSHIP, MI

Shelby W|2025 Chevrolet Traverse

Confirmed Sales Customer

7/24/2025

Robert Kraft was very knowledgeable in the cars I was looking at. He was able to answer all of my questions with detail. It was a smooth and hassle free process once I selected the car I wanted. Since the exact car I wanted wasn’t on the lot he went through the process of reaching out to make sure I got exactly what I wanted.

ROBERT KRAFT

7/25/2025

Shelby, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit!

Business Response

CLINTON TOWNSHIP, MI

Elaine W|2026 Chevrolet Equinox

Confirmed Sales Customer

7/24/2025

Our sales lady Lindsey was very helpful and she made buying my new car a very happy experience!

LINDSEY MCKAY

7/25/2025

Elaine, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit!

Business Response

WARREN, MI

Megan R|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

7/24/2025

Just bought a car and had an amazing experience thanks to Nate! He was incredibly helpful, answered all my questions, and made the whole process quick and smooth. Really appreciated how easy he made everything—highly recommend working with him!

NATHAN BURNS

7/25/2025

Megan, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit!

Business Response

DETROIT, MI

Jessica M|2025 Chevrolet Tahoe

Confirmed Sales Customer

7/24/2025

Excellent Service! Robert was great to work with!

ROBERT KRAFT

7/25/2025

Jessica, we are very happy to have provided you with such a positive experience! Thank you again for choosing Serra Chevrolet Sterling Heights and we hope to see you again.

Business Response

WARREN, MI

Alexander S|2024 Chevrolet Silverado EV

Confirmed Service Customer

7/25/2025

Simple check, quick service, simple checkout.

7/25/2025

Alexander, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help! 586-939-7300

Sarah V|2026 Chevrolet Equinox

Confirmed Sales Customer

7/25/2025

My salesperson was incredibly helpful throughout the entire process. They understood that I needed to stay within a budget and that I was turning in a lease early. They worked with me to find the right option and made everything as smooth as possible.

ROBERT KRAFT

7/25/2025

Sarah, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

UTICA, MI

Perry V|2024 Chevrolet Traverse Limited

Confirmed Service Customer

7/25/2025

Michael Johnson was "Awesome" he kept me informed on what was happening and also got me lined up with a vehicle while mine was in service. Serra Chevy in Sterling Heights runs a First Class Operation.

7/25/2025

Perry, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SHELBY TOWNSHIP, MI

Carol N|2015 GMC Terrain

Confirmed Service Customer

7/26/2025

Always pleasant and efficient

CHESTERFIELD, MI

Todd T|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/26/2025

Everything was quick, explained well, simple process.

BRYAN NICHOLAS

7/27/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Kevin G|2025 Chevrolet Equinox EV

Confirmed Service Customer

7/26/2025

Pleasant experience as Aleks was very helpful and kept me up to date on the status.

7/27/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

MACOMB, MI

Jennifer P|2026 Chevrolet Equinox

Confirmed Sales Customer

7/23/2025

It was quick and easy. Trotto was a pleasure to work with.

JOHN TROTTO

7/23/2025

Jennifer, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MACOMB, MI

Dila G|2026 Chevrolet Equinox

Confirmed Sales Customer

7/23/2025

I had a great expeience with Lee Walch. He was very knowledgeable and helpful. It was a very easy and smooth experience. I would defiently recommend.

LEE WALCH

7/23/2025

Dila, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SHELBY TOWNSHIP, MI

Nadia A|2018 Chevrolet Trax

Confirmed Service Customer

7/23/2025

Patrick was very helpful

7/23/2025

Nadia, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Caroline S|2024 Chevrolet Blazer

Confirmed Service Customer

7/23/2025

Done in a timely manner, professional and they washed it as well! Great Service Thanks Mike Blanzy!

SHELBY TOWNSHIP, MI

Norman C|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

7/24/2025

I dropped off my truck. They got it in and out very quick. Mike Blanzy. got me back on the road.

7/25/2025

Norman, your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

SHELBY TOWNSHIP, MI

David B|2025 Chevrolet Trax

Confirmed Service Customer

7/24/2025

The service was very good. Just took a bit longer than I expected after making an appointment.

7/25/2025

David, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

STERLING HEIGHTS, MI

Patrick O|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/25/2025

The issue Item # 3 was not fixed . The update that was done has possible cause 3 or 4 other issue that I am not happy about.

7/27/2025

Patrick, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager, Laura Marklin at 586-274-0386 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

CLINTON TOWNSHIP, MI

Thomas W|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/25/2025

The collision shop communicated with me informing me that the vehicle repairs were on track and no issues.

7/27/2025

Thomas, your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

MACOMB, MI

Brett A|2026 Chevrolet Trailblazer

Confirmed Sales Customer

7/27/2025

Eliana was very helpful and did a great job helping me through my options and selecting a lease that worked for me.

ELIANA JIMENEZ

7/28/2025

Brett, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Feel free to reach out to us if you need anything. Have a wonderful day.

Helio N|2024 Chevrolet Trax

Confirmed Service Customer

7/28/2025

1) No one kept pushing me what I did not want; 2) there was a discount, making a little cheaper than expected; 3) my car was externally washed; 4) it was quick

7/29/2025

Helio, your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

CLINTON TOWNSHIP, MI

Connie K|2024 GMC Terrain

Confirmed Service Customer

7/28/2025

Quick service.

7/29/2025

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

STERLING HEIGHTS, MI

Phillip K|2026 Chevrolet Equinox

Confirmed Sales Customer

7/28/2025

Andrew has been there to help me now on my second time around and I couldn’t have been happier with my experience. Thanks for your help!!!

ANDREW GORGIS

7/29/2025

Phillip, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

WARREN, MI

Delanena O|2025 Chevrolet Traverse

Confirmed Sales Customer

7/28/2025

Wonderful experience! This is my 7th car from this dealership.

ANDREA MCQUEEN

7/29/2025

Delanena, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

CLINTON TOWNSHIP, MI

Paul P|2020 Chevrolet Equinox

Confirmed Service Customer

7/29/2025

Easy to work with free shuttle

7/30/2025

Paul, we really appreciate your feedback! We can't wait to see you again, have a great day.

Business Response

STERLING HEIGHTS, MI

Michael C|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

7/29/2025

Good service

7/30/2025

Michael, thank you so much for the positive review! If you're ever in need of more help, please let us know!

Business Response

HARRISON TOWNSHIP, MI

Martin E|2023 Chevrolet Colorado

Confirmed Service Customer

7/29/2025

Yes,Mike Johnson & crew did wonderful job, I'm completely satisfied with the level of service & will continue to have services done there

7/30/2025

Martin, your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

STERLING HEIGHTS, MI

Janet D|2024 Chevrolet Equinox

Confirmed Service Customer

7/29/2025

Easy check-in with the Service Team. Was advised the wait time would be approximately one hour and it was. Received a text message when the service was completed. I was asked if I wanted a free car wash too. Yes; all clean and ready to drive home.

7/30/2025

Janet, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

GROSSE POINTE FARMS, MI

Chrisy B|2023 Chevrolet Traverse

Confirmed Service Customer

7/30/2025

Great service. Timely turn around

ROCHESTER HILLS, MI

Francene F|2025 Chevrolet Tahoe

Confirmed Sales Customer

7/28/2025

As usual -EXCELLENT service! As a long -time customer (over 10 years with the same saleswoman!), I have NEVER been disappointed with the service and attention I get when I need a new vehicle. I will continue to use Serra Chevrolet in the future!

ANDREA MCQUEEN

7/29/2025

Francene, your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

LAKE ORION, MI

Ronald R|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/28/2025

I have been very satisfied with Serra service department, and now I can add the sales department to my opinion.

JOHN TROTTO

7/29/2025

Ronald, your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

CLINTON TOWNSHIP, MI

Sarah M|2025 Chevrolet Equinox

Confirmed Service Customer

7/29/2025

Courteous and fast

7/30/2025

Sarah, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WARREN, MI

Donice M|2024 Chevrolet Equinox

Confirmed Service Customer

7/29/2025

Serra service is top notch. Prompt and courteous. Thank you

WHITE LAKE, MI

Steven A|2024 Chevrolet Equinox

Confirmed Service Customer

7/29/2025

All went well.

7/30/2025

Steven, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

CLINTON TOWNSHIP, MI

Kimberly L|2015 Chevrolet Traverse

Confirmed Service Customer

7/30/2025

Car was finished sooner than expected

MACOMB, MI

Gary M|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/30/2025

Rockie was great to work with! He’s takes the sting out of buying a car. The car was presented well And an extended test drive was freely offered. No one pushed me to get features and services and I felt no pressure to wrap up a deal. It was a painless experience

ROCKIE YOUSIF

7/31/2025

Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

PLEASANT RIDGE, MI

Ruth B|2025 Chevrolet Equinox

Confirmed Service Customer

7/30/2025

Smooth as silk. Job well done. Staff very nice, professional.

7/31/2025

Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Alex B|2020 Chevrolet Trax

Confirmed Service Customer

7/30/2025

Nick was very helpful in helping me decide on what services I should have.

8/1/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

FRASER, MI

Elaine A|2024 Chevrolet Equinox

Confirmed Service Customer

7/30/2025

I was in and out in 45 minutes for an oil change, and the representative said I didn't need a tire rotation at this time which I appreciated very much. It couldn't have been better, wonderful rep!

7/31/2025

Elaine, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit!

Business Response

STERLING HEIGHTS, MI

Brittany B|2023 Chevrolet Blazer

Confirmed Service Customer

7/30/2025

Was informed on every step of my vehicle’s service. Car was repaired correctly the first time and my advisor, Nick, was amazing.

7/31/2025

Brittany, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit!

Business Response

WARREN, MI

Hannah L|2025 Chevrolet Equinox

Confirmed Service Customer

7/30/2025

Always fast and personable, Pat and Michael Johnson are always so kind! 10/10 customer service

STERLING HTS, MI

Raymond R|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/30/2025

I had a fantastic experience at Serra Chevrolet thanks to Jessica Sada! From the moment I walked in, Jessica was fast, knowledgeable, and incredibly professional. She made the process of purchasing my Chevy Silverado smooth and stress-free. Her expertise and attention to detail really stood out, and she answered all my questions with confidence and honesty. I couldn’t be happier with my new truck or the exceptional service I received. If you’re looking for a great vehicle and an even better sales experience, ask for Jessica Sada — she made the whole process a breeze!

JESSICA SADA

7/31/2025

Raymond, thank you so much for your positive comments about Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit!

Business Response

CLINTON TOWNSHIP, MI

Meropie F|2023 Chevrolet Malibu

Confirmed Service Customer

7/30/2025

Mr Nick VonSickle was very helpful and informative concerning the service my car was to receive even suggesting some additional services. My car's service was completed at the time it was promised.

8/1/2025

Meropie, your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

ROSEVILLE, MI

Robert G|2021 Chevrolet Equinox

Confirmed Service Customer

7/30/2025

Every thing went great

clinton township, MI

Joseph B|2026 Chevrolet Equinox

Confirmed Sales Customer

7/31/2025

Steve was very helpful in finding the car I wanted at the price requested

STEVEN YUCHA

8/3/2025

Joseph, we are glad we could help! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

CLINTON TOWNSHIP, MI

Nancy S|2026 Chevrolet Equinox

Confirmed Sales Customer

7/31/2025

Darrin Uhrig was recommended by a good friend and I'm so glad to have met him! He listened to all my needs and questions and put me at ease. He actually cares about the customer being happy with their decision. He was highly informative and not pushy at all. He laid out all my options and let me make my decision. He and his team stayed late to take care of me. I would recommend him highly to anyone searching for a new vehicle. 10 stars!!!

DARRIN UHLIG

8/3/2025

Nancy, thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day!

Business Response

WARREN, MI

Matthew S|2021 Chevrolet 2500HD Silverado

Confirmed Service Customer

7/31/2025

Been going to Serra since 2021. My experience was a bit odd this time since I've never really had any problems with the service departement for basic scheduled maintenance. However, this was my first time bringing my 2500 in for service in regards to my warranty. I purchased the extended warrany on my truck upon initial purchase. What i didn't know at that time is if the dealership/service department does not duplicate/replicate my concern then i am charged a $200 diagnostic fee. Which is what happened. So i had to take the shop foreman on the ride in my truck in order replicate my initial concerns of front suspension squeeking/rattling. Thankfully they waived the fee which I am graciously satifified. But the oddness of this experience does end there. My GM rewards were taken from my account and not applied to my invoice. It was corrected after about an 45 minute wait. Its a good thing I noticed it in the waiting room before my truck was delivered to me. The overall atmosphere that I experienced in my opinion is if you are in for a warranty issue, concern, ect., your kind of put on the back burner, and it is perhaps maybe shy'd upon by the service professionals/shop technicians. Maybe/Maybe not? Nobody is perfect I get that, but lets not assume customers are just making stuff up to get their car in. If a customer says theirs a squeek/rattle/etc. just believe them and don't charge them $200.00..

STERLING HEIGHTS, MI

Michael R|2024 Chevrolet Equinox

Confirmed Service Customer

8/1/2025

Terrific service on all fronts!!

WARREN, MI

Samuel Y|2025 Chevrolet Equinox

Confirmed Service Customer

8/1/2025

As always, great service in short wait time

8/3/2025

Samuel, thank you so much for the positive review! Feel free to reach out to give us a call at 586-939-7300 if you need anything. Have a wonderful day.

Business Response

STERLING HEIGHTS, MI

Terri Lynn S|2026 Chevrolet Equinox

Confirmed Sales Customer

8/1/2025

Lee got me into the car I wanted quickly.

LEE WALCH

8/4/2025

Terri, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

Business Response

STERLING HEIGHTS, MI

Noor A|2026 Chevrolet Equinox

Confirmed Sales Customer

8/1/2025

We recently purchased a lease vehicle through Don, and we couldn't be more pleased with the experience. Don was knowledgeable, patient, and made the entire process smooth from start to finish. He answered all our questions clearly and made sure we felt confident and comfortable every step of the way. His professionalism and friendly attitude truly stood out. Thank you, Don, for your outstanding service , we appreciate your help and would gladly recommend you to others!

DONALD HINTZ

8/4/2025

Noor, thank you for taking the time to leave a review for us at Serra Chevrolet Sterling Heights. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

CLINTON TOWNSHIP, MI

Mark N|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/1/2025

Michael was my service tech representative, he did a great job keeping me informed with the progress of my vehicle. Very friendly and helpful.

8/4/2025

Mark, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

BRUCE TWP, MI

Emanuel A|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

7/31/2025

I was very impressed, my sales person Nate Burns explained everything, and answered all questions I asked him, very professional.

NATHAN BURNS

8/3/2025

Emanuel, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

ROSEVILLE, MI

Steven R|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/31/2025

Terry T. did a great job of getting me into a new pickup.

TERENCE TANTON

8/3/2025

Steven, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MADISON HEIGHTS, MI

Kathryn S|2025 Chevrolet Tahoe

Confirmed Service Customer

7/31/2025

Excellent service, as always!

8/3/2025

Kathryn, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

ROCHESTER HILLS, MI

Gerard B|2026 Chevrolet Traverse

Confirmed Sales Customer

7/31/2025

Robert Kraft was an outstanding rep.. will be looking for him in the future for our needs.. thank you

ROBERT KRAFT

8/3/2025

We're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Please don't hesitate to reach out, give us a call at 586-939-7300if there's anything additional we can do for you.

Business Response

STERLING HEIGHTS, MI

Daniel N|2024 Chevrolet Equinox

Confirmed Service Customer

7/31/2025

They were able to schedule me on a date and time that worked for me. The work was completed quickly and efficiently, and they even washed my car!

8/3/2025

Daniel, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Serra Chevrolet Sterling Heights and we hope to see you again.

Business Response

STERLING HEIGHTS, MI

Henry E|2023 Chevrolet Traverse

Confirmed Service Customer

7/31/2025

Customer service representative was very helpful, and the work was one on time.

8/3/2025

Henry, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Please don't hesitate to reach out at 586-939-7300 if there's anything more we can do!

Business Response

STERLING HEIGHTS, MI

Brent R|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/31/2025

Jackie was exceptional in the new car sales area, the finance manager was quick easy deal with very polite. The front part of your office was excellent. We did have to deal with the rental car area and your service department they were lost, they struggled and understanding what they needed to do with rental cars. It took forever to get out of there.

HARHISON TOWNSHIP, MI

John D|2024 Chevrolet Equinox

Confirmed Service Customer

7/31/2025

very helpful service

8/3/2025

John, your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

MOUNT CLEMENS, MI

Randi M|2026 Chevrolet Equinox

Confirmed Sales Customer

8/1/2025

Jordan Sparks and Jackie Woodruff were amazing they went above and beyond to get me a car I'm so grateful for those women ❤️ thank you you rock

JACQUELINE WOODRUFF

8/4/2025

Our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Brandon C|2025 Chevrolet Equinox

Confirmed Service Customer

8/1/2025

They always get you in and out as quick as possible despite high volume of traffic.

8/4/2025

Brandon, it is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Serra Chevrolet Sterling Heights 586-939-7300

Business Response

MACOMB, MI

Rachel H|2025 Chevrolet Trax

Confirmed Sales Customer

8/1/2025

Anthony did an excellent job at selling me my lease. He was available and explained any questions that I had. He was able to work with me and get me the best deal that he could provide. Just went in to look at vehicles but was too good of an opportunity to pass up and Anthony sold me on the vehicle.

ANTHONY ABDULLAH

8/4/2025

Hello Rachel, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. We hope to be of service to you again in the future. Best wishes, Serra Chevrolet Sterling Heights 586-939-7300

Business Response

CLINTON TOWNSHIP, MI

Timothy L|2023 Chevrolet Silverado 1500

Confirmed Service Customer

8/1/2025

Great service as always

8/4/2025

Timothy, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

STERLING HEIGHTS, MI

Debbie N|2024 Chevrolet Equinox

Confirmed Service Customer

8/1/2025

Everything was great Senan Zayto was very helpful and took care of all my concerns.

8/4/2025

Debbie, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

Business Response

STERLING HEIGHTS, MI

David H|2023 Chevrolet Silverado 1500

Confirmed Service Customer

8/1/2025

Michael Blanzy my advisor was great. Kept me up-to-date frequently throughout the process. Great customer representative.

8/4/2025

David, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit!

Business Response

SHELBY TOWNSHIP, MI

Ralph E|2024 Chevrolet Equinox

Confirmed Service Customer

8/1/2025

Jason Cramer was very pleasant and helpful. Honest and efficient. A pleasure to do business with. I will definitely seek him out the next time I need service.

8/4/2025

Ralph, we're happy to hear you had such a positive experience with Jason! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CLINTON TOWNSHIP, MI

Robert T|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/2/2025

Nate was great! He found the truck we were looking for at a great price!

NATHAN BURNS

8/4/2025

Robert, thank you so much for your positive comments about Serra Chevrolet Sterling Heights! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

ROCHESTER, MI

Sue M|2023 Chevrolet Traverse

Confirmed Service Customer

8/1/2025

Great customer service

MADISON HEIGHTS, MI

Larry Y|2025 Chevrolet Trax

Confirmed Service Customer

8/1/2025

From the beginning to end, quick and easy. People were kind.

ROCHESTER HILLS, MI

Harold R|2023 Chevrolet Corvette

Confirmed Service Customer

8/1/2025

I was there for less time then I expected.

8/4/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

BRUCE TOWNSHIP, MI

Elizabeth G|2024 Chevrolet Blazer EV

Confirmed Service Customer

8/1/2025

Great service

8/4/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

MACOMB, MI

Rhonda T|2025 Chevrolet Blazer

Confirmed Service Customer

8/1/2025

As always from the greeting to the have a nice day. Perfect. Thank You

NEW BALTIMORE, MI

Albert A|2026 Chevrolet Trailblazer

Confirmed Sales Customer

8/1/2025

JOHN WEBER MADE VERY EASY. HE GOT EVERYTHING READY FOR ME I SPENT LESS THAN 15 MINUTES BETWEEN GREETING AND WALKING ARROUND THE CAR AND SIGNING THE PAPAERS

JOHN WEBER

8/4/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Business Response

STERLING HEIGHTS, MI

Barbara V|2026 Chevrolet Equinox

Confirmed Sales Customer

8/1/2025

Lindsey was excellent to work with. She had everything ready to go with no waiting. I especially appreciate her patience with my 85 year old father-in-law. She was very kind and made sure he understood everything. She is the best salesperson I have ever dealt with.

LINDSEY MCKAY

8/4/2025

Barbara, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you ever need anything else from us, please feel free to give us a call at 586-939-7300. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

James C|2024 Chevrolet Blazer

Confirmed Service Customer

8/1/2025

Perfect. Oil change and tire rotation in well under an hour.

8/4/2025

James, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

MACOMB, MI

Mary L|2023 Chevrolet Trailblazer

Confirmed Service Customer

8/1/2025

Great service and in a timely manner. Excellent job!

SAINT CLAIR SHORES, MI

Ryan G|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

8/3/2025

Honored a warranty that you didn’t have to

8/5/2025

Ryan, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CHESTERFIELD, MI

Angela T|2024 Chevrolet Blazer

Confirmed Service Customer

8/4/2025

I would recommend Nate and his team! They were awesome! We will definitely come back to Nate!

8/5/2025

Angela, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!

Business Response

MACOMB, MI

Gary D|2026 Chevrolet Equinox

Confirmed Sales Customer

8/4/2025

Terry Tanton was my sales person and he was very helpful and professional. He spent a lot of time with me finding the right car for the right amount of lease payment. Big shoutout to Terry and Serra Chevrolet!

TERENCE TANTON

8/5/2025

Gary, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

SHELBY TOWNSIIIP, MI

Carolyn H|2024 Chevrolet Blazer

Confirmed Service Customer

8/5/2025

quick

8/6/2025

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

WASHINGTON, MI

Jerry R|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/5/2025

I was interested in leasing a new Equinox EV. I walked in with no appointment and was greeted by Tye Gibson. He answered all my questions, had my trade in assessed and provided a great price for a new lease. He allowed me to take the vehicle out for a 30 minute test drive and that sealed the deal. Jackie was near by and assisted Tye with the paperwork of the sale. I was impressed by their teamwork and professionalism.

TYRONE GIBSON

8/6/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CLINTON TOWNSHIP, MI

Russell K|2026 Chevrolet Traverse

Confirmed Sales Customer

8/8/2025

Fantastic experience purchasing a new vehicle. Darrin Uhlig was extremely responsive and knowledgeable. I would definitely recommend Darrin and Serra Chevrolet.

DARRIN UHLIG

8/11/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

SHELBY TOWNSHIP, MI

John G|2023 Chevrolet Suburban 1500

Confirmed Service Customer

8/8/2025

Service started and completed as promised!

8/11/2025

John, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call at 586-939-7300. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Lawrence D|2026 Chevrolet Equinox

Confirmed Sales Customer

8/8/2025

quick communication, all concerns addresses, a lot of leg=work done online

ANDREA MCQUEEN

8/11/2025

Lawrence, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

BURTCHVILLE, MI

Alfred G|2026 Chevrolet Equinox

Confirmed Sales Customer

8/8/2025

Quick and easy

LEE WALCH

8/11/2025

Alfred, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MACOMB, MI

Michael J|2026 Chevrolet Equinox

Confirmed Sales Customer

8/8/2025

Great job by my salesperson Lindsey for the excellent customer service and helping me with my new car purchase!

LINDSEY MCKAY

8/11/2025

Michael, we are very happy to have provided you with such a positive experience! We hope to be of service to you in the future. Best wishes, Serra Chevrolet Sterling Heights

Business Response

STERLING HEIGHTS, MI

William E|2025 Chevrolet Blazer

Confirmed Service Customer

8/2/2025

Everyone was friendly,professional.my salesperson,Darrin Uhlic stopped by to see how i was doing.

8/4/2025

William, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

MACOMB, MI

Jordyn S|2025 Chevrolet Trax

Confirmed Sales Customer

8/4/2025

Steve helped me find the exact car I wanted. He was very knowledgeable and professional

STEVEN YUCHA

8/5/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

FRASER, MI

Matthew H|2025 Chevrolet Tahoe

Confirmed Sales Customer

8/4/2025

Great experience buying a car with Andrew Gorgis!

ANDREW GORGIS

8/6/2025

Matthew, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Thank you for the great review!

Business Response

DEARBORN, MI

Nicholas V|2026 Chevrolet Equinox

Confirmed Sales Customer

8/9/2025

Best service advisor I ever had will definitely be back to see Nick

DARRIN UHLIG

8/11/2025

Nicholas, thank you so much for your positive comments about Serra Chevrolet Sterling Heights! If you ever need anything else from us, please feel give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

SHELBY TOWNSHIP, MI

Laura R|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/9/2025

Jessica was quick and it made the whole process fly by with ease.

JESSICA SADA

8/11/2025

Laura, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

CLINTON TOWNSHIP, MI

Robin R|2024 Chevrolet Trax

Confirmed Service Customer

8/9/2025

Everything went well. Service took less time than was quoted. I had a few questions and they were answered quickly. Very friendly place.

8/11/2025

Robin, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

FERNDALE, MI

Karen C|2025 Chevrolet Trax

Confirmed Sales Customer

8/9/2025

Shortly after i walked into the dealership was greeted by a salesman. As he had a customer coming in shortly, he took me to see Anthony. We looked at two vehicles. Decided. Wanted the Trax. Told him what I wanted on the vehicle. Found exactly what I wanted. Arranged a test drive and getting an estimate on my Buick. I was pleased with both and bought the Trax.

ANTHONY ABDULLAH

8/11/2025

Karen, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

SHELBY TOWNSHIP, MI

Noelle H|2025 Chevrolet Trax

Confirmed Sales Customer

8/9/2025

Terry and Mike made my first lease experience great. They went above and beyond to answer questions, get a price I was comfortable with and even when the power was out at the dealership, Terry made it possible for me to still drive away with my new car that day.

TERENCE TANTON

8/12/2025

Noelle, we're happy to hear you had such a positive experience with our team! Thank you for the great review!

Business Response

CLINTON TWP, MI

Philip L|2024 Chevrolet Suburban 1500

Confirmed Service Customer

8/9/2025

A little long to complete but very friendly and professional

8/12/2025

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

Business Response

CLINTON TOWNSHIP, MI

Robert P|2024 Chevrolet Trax

Confirmed Service Customer

8/9/2025

Service representative was very friendly and the service was performed very quickly.

8/12/2025

Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

STERLING HEIGHTS, MI

Paul F|2022 Chevrolet 3500HD Silverado

Confirmed Service Customer

8/10/2025

advisor showed me an error code, did nothing about it... told him about my tailgate problem, nothing done... going back to Ford

8/12/2025

Paul, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to our Service Manager, Laura Marklin, at 586-274-0386 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

STERLING HEIGHTS, MI

Cory S|2018 Chevrolet Tahoe

Confirmed Service Customer

8/11/2025

Amazing Experience. Michael Johnson was efficient and did a great job.

8/13/2025

Cory, thank you so much for your positive comments about Serra Chevrolet Sterling Heights! Feel free to give us a call at 586-939-7300 if you need anything. Have a wonderful day.

Business Response

FRASER, MI

Linda S|2026 Chevrolet Equinox

Confirmed Sales Customer

8/11/2025

We had Robert Kraft. He was pleasant to work with was on the ball when we got there. Very pleasant employee.

ROBERT KRAFT

8/13/2025

Linda, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! Feel free to give us a call at 586-939-7300 if you need anything. Have a wonderful day.

Business Response

NEW BALTIMORE, MI

Karen N|2021 Chevrolet Blazer

Confirmed Service Customer

8/11/2025

Mike is so great. Professionals and courteous. He called me saying I had to return as they made a mistake and my car needed further work. Got me another rental car and was apologetic I had to comeback twice in one day. Treated respectfully.

ROYAL OAK, MI

Diane B|2026 Chevrolet Equinox

Confirmed Sales Customer

8/11/2025

Brian Nicholas was extremely helpful in helping me set up the My Chevy app and explaining all the buttons in my new 2026 Equinox. He was very knowledgeable and friendly . Definitely a great shopping experience !

BRYAN NICHOLAS

8/13/2025

Diane, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

MACOMB, MI

Joseph S|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

8/11/2025

Great

JOHN TROTTO

8/14/2025

Joseph, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

SHELBY TOWNSHIP, MI

Linda L|2024 Chevrolet Traverse Limited

Confirmed Service Customer

8/12/2025

Great staff, clean waiting area, timely

8/14/2025

Linda, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HARRISON TOWNSHIP, MI

Francene F|2025 Chevrolet Tahoe

Confirmed Service Customer

8/12/2025

I brought my brand-new Taoe in for service for a "glitch" in the sound system/display. Patrick (the service manager) and Vince (service foreman) wereTHE BEST. They both took the time to really understand my problem, and fixed it quickly and without ANY issues. I drove a new EV for a rental car for a couple of days during the repair, and that was a great experience too! ( I may try an EV model for my next purchase at Serra... we shall see!) Overall - a FANTASTIC experience. I HIGHLY recommend the service department at this dealership. WELL DONE!

8/14/2025

Francene, we appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Give us a call at 586-939-7300. Have a great day!

Business Response

LAKE ORION, MI

Melanie I|2026 Chevrolet Equinox

Confirmed Sales Customer

8/12/2025

My first car I purchased was from Buff Whelan 35 years ago. I was referred to Jackie Woodruff from a friend, since I haven't had a GM product in YEARS! Jackie & Jordan gave impeccable customer service! Jordan was extremely helpful at going through ALL the features & reminding me if I couldn't figure something out, just reach out to them... which I did. :) I think what I appreciated the most is the Team of Jackie & Jordan. There was no waiting around, they managed their customers seemingly. Keep up the great work & I will be back in 3 years.

JACQUELINE WOODRUFF

8/14/2025

We're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you have any further questions, please give us a call. We're always happy to help!

Business Response

MACOMB, MI

Justin F|2024 Chevrolet Trax

Confirmed Service Customer

8/12/2025

Geoff is the man, great service from everyone!

8/14/2025

Justin, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WARREN, MI

Dale D|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

8/12/2025

always a great Experience

8/14/2025

Dale, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SHELBY, MI

Kurt O|2024 Chevrolet Blazer EV

Confirmed Service Customer

8/12/2025

Jason was able to have the tires rotated while also addressing the Safety recall notice for the Parking brake. This allowed me to have piece of mind while driving to our cottage in Canada with my two small grandchildren. Thank you!

8/14/2025

Kurt, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SHELBY TOWNSHIP, MI

Mari O|2025 Chevrolet Equinox

Confirmed Service Customer

8/12/2025

Clean. Kind people.

ROSEVILLE, MI

Cynthia C|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/12/2025

Andrea McQueen was our sales associate. She was extremely friendly, knowledgeable, and organized.

ANDREA MCQUEEN

8/14/2025

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

STERLING HEIGHTS, MI

Janice G|2026 Chevrolet Equinox

Confirmed Sales Customer

8/13/2025

Andrea McQueen is the best. Explains every detail so that I can understand. Takes me to my new car and checks out everything and explains how all the new functions work. Goes above and beyond. I've referred other ladies to her as well.

ANDREA MCQUEEN

8/15/2025

Janice, our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MACOMB, MI

Stacey L|2026 Chevrolet Trailblazer

Confirmed Sales Customer

8/13/2025

This is the 7th vehicle I’ve gotten from this dealership! Always excellent service and prices

ANTHONY ABDULLAH

8/15/2025

Stacey, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

MACOMB, MI

Thomas J|2024 Chevrolet Blazer

Confirmed Service Customer

8/13/2025

Well received. Timing was exact.

8/15/2025

Thomas, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

CLINTON TOWNSHIP, MI

Paul G|2020 Chevrolet Trax

Confirmed Service Customer

8/13/2025

Our Chevrolet Trax was repaired by the body shop. Very pleased with the service and the receptionists!

8/15/2025

Paul, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Michael B|2023 Chevrolet Silverado 1500

Confirmed Service Customer

8/13/2025

It was professional

8/15/2025

Michael, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

MACOMB, MI

Carlos L|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

8/13/2025

I picked up the vehicle August 7 returned it August 8 was having electronic issues which were the same issues I drove at home with, but they told me 24 hours or maybe a reset I still have no vehicle. They’re not even sure when I’m gonna get it. They have no clue what the problem is. I feel sorry for the maintenance guy cause he’s great, but his hands are tied and I have no vehicle but they got my money.

ZACHERY GREGORY

8/16/2025

Carlos, we're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please contact our General Sales Manager, Tom Bechtell at 586-274-0327 so we can understand your situation better in order to try and turn your experience around. Thank you, Serra Chevrolet Sterling Heights

Business Response

STERLING HEIGHTS, MI

Pamela V|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/13/2025

Lee is great, always helpful and knowledgeable!

LEE WALCH

8/15/2025

Pamela, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

CENTER LINE, MI

Ralph P|2021 Chevrolet Blazer

Confirmed Service Customer

8/13/2025

Nice service and short wait time.

8/15/2025

Ralph, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Christopher H|2025 Chevrolet Colorado

Confirmed Service Customer

8/13/2025

Everything went smooth no problems whatsoever. Had my service done quicker then was quoted. Excellent experience.

8/15/2025

Christopher, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Daniel M|2025 Chevrolet Equinox

Confirmed Service Customer

8/13/2025

Service tech was exceptional

8/15/2025

Daniel, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Serra Chevrolet Sterling Heights

Business Response

WARREN, MI

Stacey R|2024 Chevrolet Blazer

Confirmed Service Customer

8/13/2025

Aleyx was great to work with and Bill was so nice shuttling me to/from the dealership! Serra does a great job servicing my vehicle each time I come in.

8/15/2025

Stacey, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Give us a call at 586-939-7300

Business Response

ROSEVILLE, MI

Susan O|2022 Chevrolet Blazer

Confirmed Service Customer

8/13/2025

I had to have them reset all the apps for oil change and air filter replacement . They said that it would not allow them to use the $379 rewards that i had from my GM credit card and that I would have to call the credit card to find out why. I did call and they were able to credit my card with the $379 . Never had to do that before.

8/15/2025

Susan, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to our Service Manager, Laura Marklin at 586-274-0386 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

STERLING HEIGHTS, MI

Debbie N|2024 Chevrolet Equinox

Confirmed Service Customer

8/13/2025

The person that checked me in was very kind and helpful!

8/16/2025

Debbie, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Give us a call at 586-939-7300.

Business Response

MACOMB, MI

Lawrence S|2025 Chevrolet Equinox

Confirmed Service Customer

8/13/2025

As usual, the service was excellent and the vehicle was serviced to my expectations.

MACOMB, MI

Pamela H|2024 Chevrolet Blazer

Confirmed Service Customer

8/14/2025

Great experience. Great Service Advisor. Speedy oil change with tire rotation

MACOMB, MI

Diane W|2024 Chevrolet Trailblazer

Confirmed Service Customer

8/14/2025

Excellent service

8/16/2025

Diane, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! 586-939-7300

Business Response

STERLING HEIGHTS, MI

Tina D|2026 Chevrolet Trailblazer

Confirmed Sales Customer

8/14/2025

I had a great experience at the dealership. Tommy Dankha was the salesman who helped me pick a car, I was looking for a nice and safe car, something within my budget. Tommy got me a great deal on a new 2026 Trailblazer! Thank you, Serra Chevrolet Sterling Heights!

DARRIN UHLIG

8/16/2025

Tina, thank you so much for your positive comments about Serra Chevrolet Sterling Heights! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 586-939-7300

Business Response

WARREN, MI

Emily R|2025 Chevrolet Traverse

Confirmed Sales Customer

8/14/2025

Excellent experience! Don Hintz knew we were coming in to purchase with our two children so we needed to have an efficient experience. He had everything ready to go which made the process so easy and quick. We greatly appreciate that! Will be coming back again

DONALD HINTZ

8/16/2025

Emily, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 586-939-7300

Business Response

BLOOMFIELD HILLS, MI

Janis K|2026 Chevrolet Equinox

Confirmed Sales Customer

8/14/2025

Everything was organized and easy..Darrin was very helpful and accommodating.

DARRIN UHLIG

8/16/2025

Janis, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you have any further questions, please give us a call. We're always happy to help! 586-939-7300

Business Response

STERLING HTS, MI

Jennifer E|2025 Chevrolet Equinox

Confirmed Service Customer

8/14/2025

Aleks was wonderful with keeping me up to date on my repair status. I was grateful to have a rental available since my car was in for a week. The explanation of services rendered was thorough and very clear. I appreciate all of the work that SerranWhelan Chevrolet did to get my 2025 equinox back up and running properly

8/16/2025

We're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. We hope you have a great day!

Business Response

STERLING HEIGHTS, MI

William B|2023 Chevrolet Suburban 1500

Confirmed Service Customer

8/14/2025

Service was performed quickly. Advisor Patrick kept me updated on progress. Thank you.

8/16/2025

We're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Thank you, and have a fantastic day!

Business Response

MACOMB, MI

Carl K|2025 Chevrolet Blazer EV

Confirmed Service Customer

8/14/2025

Jason always brings a professional disposition fostering a positive outcome and experience!

8/16/2025

We're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Thank you, and have a fantastic day!

Business Response

CLINTON TOWNSHIP, MI

Michael T|2023 Chevrolet Traverse

Confirmed Service Customer

8/14/2025

Making an appointment was simple with good reminders. The service associate- Mike was excellent (the best I’ve ever had in 40 years of vehicle ownership) Mike was friendly, knowledgeable, talked me through and the details and communicated well during my wait. I will get service again from your dealership based on the experience

8/16/2025

We're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Thank you, and have a fantastic day!

Business Response

WARREN, MI

Bruce G|2026 Chevrolet Equinox

Confirmed Sales Customer

8/14/2025

Being a former Buff Whelan employee, I have been dealing with the dealership, and in particular with Chuck Culyba, for a long time. Chuck has always been helpful and handles things very professionally.

CHARLES CULYBA

8/16/2025

We're so happy we were able to help you out! If you have any further questions, please give us a call at 586-939-7300 . We're always happy to help!

Business Response

WASHINGTON TOWNSHIP, MI

Juan G|2025 Chevrolet Traverse

Confirmed Sales Customer

8/14/2025

Pretty good communication along the purchase process with the dealer agent (Jacqueline Woodruff and Jordan Sparks), very helpful on every step and knowledgeable to find the vehicle our family wants.

JACQUELINE WOODRUFF

8/16/2025

Juan, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you ever need anything else from us, please feel free to give us a call at 586-939-7300. Have an awesome day!

Business Response

ROCHESTER HILLS, MI

Joseph S|2026 Chevrolet Equinox

Confirmed Service Customer

8/14/2025

World class technician! Service advisor was great!

8/17/2025

Joseph, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WARREN, MI

Michael N|2019 Chevrolet Corvette

Confirmed Service Customer

8/15/2025

Quick, prompt and courteous service as always

NEW BALTIMORE, MI

Margaret B|2024 Chevrolet Equinox

Confirmed Service Customer

8/15/2025

I was in & out in no time Everyone was helpful & polite Always a pleasure doing business there

8/17/2025

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you, or give us a call at 586-939-7300; we are more than happy to help!

Business Response

SHELBY TOWNSHIP, MI

Roy S|2026 Chevrolet Equinox

Confirmed Sales Customer

8/15/2025

Lee got the car I wanted and handled everything great

LEE WALCH

8/17/2025

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Robert B|2025 Chevrolet Trax

Confirmed Sales Customer

8/15/2025

Lindsey my salesperson was fantastic.

LINDSEY MCKAY

8/17/2025

Thank you so much for your positive comments about Serra Chevrolet Sterling Heights! If you have any further questions, please give us a call at 586-939-7300 . We're always happy to help!

Business Response

CHESTERFIELD, MI

Kevin B|2021 Chevrolet Blazer

Confirmed Service Customer

8/14/2025

My experience was nothing less than brilliant. Michael Johnson provided outstanding customer service, per usual. He addressed all of my concerns with expert knowledge! Shout out to the technicians as well for all they do! 10/10!

DETROIT, MI

Robert W|2022 Chevrolet Traverse

Confirmed Service Customer

8/14/2025

very efficient and friendly service!!!

8/17/2025

Robert, we really appreciate your positive review! Please don't hesitate to reach out to us at 586-939-7300 if there's anything more we can do!

Business Response

BEVERLY HILLS, MI

Ronald P|2025 Chevrolet Tahoe

Confirmed Sales Customer

8/15/2025

All Serra staff were very friendly welcoming to your showroom. Mike was exceptionally knowledgeable about the vehicle. We were interested in helped us when we were choosing a color.. was very thorough on explaining how everything worked inside the Tahoe. Would give him five stars.

MICHAEL OMELIANOFF

8/17/2025

Ronald, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 586-939-7300

Business Response

ROCHESTER, MI

Ghaith J|2021 Chevrolet Tahoe

Confirmed Service Customer

8/15/2025

Really good service

8/18/2025

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

STERLING HEIGHTS, MI

Montica C|2026 Chevrolet Trailblazer

Confirmed Sales Customer

8/15/2025

The service and care I received was outstanding. From the moment I walked in, I was warmly greeted and welcomed. The customer care is excellent.

ROCKIE YOUSIF

8/18/2025

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

HARRISON TOWNSHIP, MI

Tammi K|2025 Chevrolet Blazer

Confirmed Service Customer

8/15/2025

Every time I come here to get my car serviced all the managers, sales and service staff have been nice and helpful. Alec my sales man was very professional, with a smile on his face. My time there was pleasant and quick. Service staff even washed my car! Thanks.

STERLING HEIGHTS, MI

Janet R|2022 Chevrolet Trax

Confirmed Service Customer

8/15/2025

Work was satisfactory and courtesy rides were greatly appreciated. Thanks to Bruce.

SHELBY TOWNSHIP, MI

Thomas A|2025 Chevrolet Equinox

Confirmed Service Customer

8/15/2025

The service guys were extremely welcoming and very professional.The were genuinely concerned about my problem.I was disappointed I couldn’t have one of those Corvettes for a loaner!Ha!Ha’I will recommend Serra to all my family and friends.My wife’s Cadillac comes from Serra.

8/18/2025

Thomas, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

UTICA, MI

Richard L|2025 Chevrolet Tahoe

Confirmed Sales Customer

8/15/2025

Terrific experience. Came to look at a car on Monday at 5:00 and drove away on Tuesday by 5:30

DARRIN UHLIG

8/18/2025

Richard, your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

GRAND RAPIDS, MI

Diane A|2024 Chevrolet Equinox

Confirmed Service Customer

8/16/2025

Very pleasant experience

8/18/2025

Diane, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

UTICA, MI

Jessica P|2025 Chevrolet Blazer EV

Confirmed Sales Customer

8/16/2025

Eliana was able to help me quickly and easily determine what options I had within my budget and got me into a Blazer EV with so many more features than my current lease for the same cost.

ELIANA JIMENEZ

8/18/2025

Jessica, we're happy to hear you had such a positive experience with Eliana! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MACOMB, MI

William G|2015 GMC 1500 Sierra

Confirmed Service Customer

8/16/2025

Friendly and informative

8/18/2025

William, we appreciate your positive review about your recent experience with us! We'd like the opportunity to turn your experience around. Please reach out to our Service Manager, Laura Marklin at 586-274-0386 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

WASHINGTON, MI

Patrick O|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

8/18/2025

I purchased a new truck from Serra last week. The purchasing process was smooth and communication with the representative was good. It's when they offered a purchasing price for my used vehicle that they failed. They offered a ridiculous low value and then doubled their offer which was still very low compared to what KBB listed. I wouldn't send anyone to this dealership that was vulnerable like an older individual. I understand they are in business to make money but ethics are important.

BRYAN NICHOLAS

8/19/2025

Patrick, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to our General Sales Manager, Tom Bechtell 586-274-0327. We look forward to hearing from you.

Business Response

JACKSON, MI

Robert L|2019 Chevrolet Malibu

Confirmed Service Customer

8/18/2025

Took care of the problem, curtesy ride home and timely service.

STERLING HEIGHTS, MI

Matthew H|2023 Chevrolet Malibu

Confirmed Service Customer

8/19/2025

I like how fast the service be i came for a battery issue they had me out of there in no time and plus the guy helped with the service was polite and helpful with other needs about my vehicle.

8/20/2025

Matthew, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

DETROIT, MI

Lisa J|2025 Chevrolet Trax

Confirmed Service Customer

8/19/2025

Pat was on it all the way. He made everything easy for me.

8/20/2025

Lisa, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

CLINTON TOWNSHIP, MI

Christine B|2024 Chevrolet Equinox

Confirmed Service Customer

8/16/2025

It was great

8/18/2025

Christine, thank you so much for your positive comments about Serra Chevrolet Sterling Heights! Please don't hesitate to give us a call at 586-939-7300 if there's anything more we can do!

Business Response

WASHINGTON, MI

David M|2025 Chevrolet Trax

Confirmed Sales Customer

8/16/2025

Lindsey was amazing and knowledgeable. Sale went through seemless!

LINDSEY MCKAY

8/18/2025

David, we are very happy to have provided you with such a positive experience! Feel free to give us a call at 586-939-7300 if you need anything. Have a wonderful day.

Business Response

STERLING HEIGHTS, MI

Joseph C|2025 Chevrolet Trax

Confirmed Sales Customer

8/17/2025

Great customer service. Steve Yucha made the whole process easy.

STEVEN YUCHA

8/18/2025

Joseph, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WARREN, MI

Sarah D|2026 Chevrolet Equinox

Confirmed Sales Customer

8/17/2025

Andrea McQueen helped me and she got me everything I wanted and made it fast & easy!

ANDREA MCQUEEN

8/18/2025

Sarah, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MACOMB, MI

Robert V|2025 Chevrolet Colorado

Confirmed Service Customer

8/18/2025

fast and friendly!

8/19/2025

Robert, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

NEW BALTIMORE, MI

Thomas T|2025 Chevrolet Corvette

Confirmed Sales Customer

8/18/2025

We very much enjoyed working with or sales person, Zachery Gregory .

ZACHERY GREGORY

8/19/2025

Thomas, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. We hope to be of service to you again in the future. Best wishes, Serra Chevrolet Sterling Heights 586-939-7300

Business Response

GRAND LEDGE, MI

Dennis B|2017 Chevrolet Corvette

Confirmed Service Customer

8/18/2025

Fast, efficient and courteous!

8/19/2025

Dennis, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Serra Chevrolet Sterling Heights 586-939-7300

Business Response

STERLING HEIGHTS, MI

Donna C|2026 Chevrolet Equinox

Confirmed Sales Customer

8/19/2025

Everyone was very helpful and Tye did everything possible to put our deal together.

TYRONE GIBSON

8/20/2025

Donna, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit! Give us a call at 586-939-7300.

Business Response

STERLING HEIGHTS, MI

Denis H|2023 Chevrolet Colorado

Confirmed Service Customer

8/19/2025

Experience was great, just had a long wait time

WARREN, MI

Margaret J|2019 Chevrolet Blazer

Confirmed Service Customer

8/19/2025

Great staff!

WARREN, MI

Kimberly K|2026 Chevrolet Traverse

Confirmed Sales Customer

8/19/2025

John Trotto was professional, friendly and very efficient. It was the best experience I've ever had purchasing a new car. He was informative, honest about my options and guided me through the process with ease. I will definitely be a returning customer.

JOHN TROTTO

8/20/2025

We're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

SHELBY TOWNSHIP, MI

Gregg G|2026 Chevrolet Equinox

Confirmed Sales Customer

8/20/2025

Sales person listened to all my wishes and delivered.

NATHAN BURNS

8/21/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

STERLING HEIGHTS, MI

Thomas B|2024 Chevrolet Blazer

Confirmed Service Customer

8/20/2025

Fast, friendly service. I even got a free car wash! :)

8/21/2025

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

CHESTERFIELD, MI

Arthur J|2025 Chevrolet Equinox

Confirmed Service Customer

8/20/2025

Fine

8/21/2025

Arthur, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SHELBY TOWNSHIP, MI

James O|2024 Chevrolet Blazer

Confirmed Service Customer

8/21/2025

Easy in out for oil change - excellent service

STERLING HEIGHTS, MI

Louis R|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/21/2025

Lindsey McKay was my sales lady and she was wonderful. From start to finish everything went smooth and I would recommend her to all my family and friends. I couldn’t have had a better experience..

LINDSEY MCKAY

8/22/2025

Louis, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Mary H|2025 Chevrolet Trax

Confirmed Service Customer

8/21/2025

Just an oil change.

8/22/2025

Mary, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

MACOMB, MI

Marty G|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/21/2025

well done

CLINTON TOWNSHIP, MI

Katie H|2024 Chevrolet Equinox

Confirmed Service Customer

8/21/2025

Everyone was friendly and I was greeted immediately.

8/24/2025

Katie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 586-939-7300

Business Response

CHESTERFIELD, MI

Sandra T|2016 Chevrolet Equinox

Confirmed Service Customer

8/21/2025

Professional and friendly service.

STERLING HEIGHTS, MI

Jeffrey H|2026 Chevrolet Equinox

Confirmed Sales Customer

8/21/2025

Very quick. Very easy. Very friendly service. And I walked out knowing that I got the best possible deal available. Lee Walsh was great.

LEE WALCH

8/24/2025

Jeffrey, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BLOOMFIELD HILLS, MI

Anthony E|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

8/21/2025

Service Advisor Michael Blantzy was very professional and explained everything in detail that needed to be done to our truck. Michael is the main reason we come to Serra Chevrolet and is a great asset to the service team.

8/24/2025

Anthony, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

SHELBY TOWNSHIP, MI

Janis M|2025 Chevrolet Equinox

Confirmed Service Customer

8/22/2025

Came in for an oil change. The young man that took care of me was very nice and very professional. He told me it would be about an hour and it was a little less than that. It is a very clean dealership!

8/24/2025

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SAINT CLAIR SHORES, MI

Felipe F|2025 Chevrolet Equinox

Confirmed Service Customer

8/22/2025

Great service

MACOMB, MI

Steven L|2025 Chevrolet Trax

Confirmed Service Customer

8/22/2025

I had a unique circumstance and Jason Crager in service came up with a perfect solution.

8/25/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Karla H|2025 Buick Encore GX

Confirmed Service Customer

8/22/2025

Was pleasantly surprised when I took my vehicle in for an oil change and tire totation how quickly the service was done. Everyone was very friendly as well

8/25/2025

Karla, we're glad everything was completed quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

Thomas W|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

8/23/2025

I had to return to the dealership to get my luggage nut security socket. The mechanic forgot to put it back in my vehicle when the tire rotation was complete.

8/25/2025

Thomas, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager, Laura Marklin at 586-274-0386 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

MACOMB, MI

Warren M|2024 Chevrolet Equinox

Confirmed Service Customer

8/20/2025

It was awsome

8/21/2025

Warren, we appreciate you taking the time to leave us this feedback. Feel free to give us a call at 586-939-7300 if you need anything. Have a wonderful day.

Business Response

ROYAL OAK, MI

Michael W|2025 Chevrolet Equinox EV

Confirmed Service Customer

8/20/2025

The best thing I can say is, my experience was uneventful. I dropped the vehicle off, they did the items that needed to be done within the estimated time, texted when it was done, and washed my car. Perfect experience.

TROY, MI

Michael A|2026 Chevrolet Equinox

Confirmed Sales Customer

8/20/2025

John Trotto did a great job getting us into our new 2026 Equinox!

JOHN TROTTO

8/21/2025

Michael, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

STERLING HEIGHTS, MI

David Z|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

8/21/2025

Was a great experience very friendly

JOHN TROTTO

8/22/2025

David, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We look forward to your next visit! Take care!

Business Response

MACOMB, MI

Brian S|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/21/2025

Darrin is the best

DARRIN UHLIG

8/22/2025

Brian, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

STERLING HEIGHTS, MI

Marilyn B|2024 Chevrolet Trax

Confirmed Service Customer

8/21/2025

Fast and efficient.

8/22/2025

Marilyn, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Lisa B|2025 Chevrolet Blazer

Confirmed Service Customer

8/21/2025

Top notch service as always. Patrick, as always, kept me informed and up to date.

8/22/2025

Lisa, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Thank you, and have a fantastic day! give us a call at 586-939-7300

Business Response

CLINTON TOWNSHIP, MI

Corey F|2023 Chevrolet Trailblazer

Confirmed Service Customer

8/25/2025

Great Friday morning, Geoff assisted with my oil change and everything went smoothly.

8/25/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Paul B|2025 Chevrolet Equinox

Confirmed Service Customer

8/25/2025

No problem staff helpful

8/26/2025

Paul, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SHELBY TOWNSHIP, MI

Franklyn P|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/23/2025

Everything went according to plan and I couldn't be happier.

JOHN TROTTO

8/25/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

SHELBY TOWNSHIP, MI

Allison R|2023 Chevrolet Trailblazer

Confirmed Service Customer

8/23/2025

Great experience as always

8/25/2025

Allison, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

MACOMB, MI

Brandon P|2015 Chevrolet Traverse

Confirmed Service Customer

8/23/2025

Came in for an oil change and tire rotation. Oil change was done and tires were rotated, except they failed to tighten the lug nuts. 11 of the 24 lugs were loose and two lugs were missing. The car has not been driven since the service date until today when I noticed the missing lugs.

WARREN, MI

Marvin R|2025 Chevrolet 1500 Silverado

Confirmed Service Customer

8/25/2025

Very quick and attentive to my needs very friendly too. Services were great 👍

8/25/2025

Marvin, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

SHELBY TOWNSHIP, MI

Jeffrey D|2020 Chevrolet Blazer

Confirmed Service Customer

8/25/2025

Service tech Mike Blanzy did an awesome job as usual!

SHELBY TOWNSHIP, MI

Rita D|2022 Chevrolet Blazer

Confirmed Service Customer

8/25/2025

good

8/26/2025

Rita, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SHELBY TOWNSHIP, MI

Sean L|2023 Chevrolet Corvette

Confirmed Service Customer

8/25/2025

Great service!

SHELBY TOWNSHIP, MI

Anissa M|2023 Chevrolet Silverado 1500

Confirmed Service Customer

8/26/2025

Jason and the whole service team treat their customers right. Professional and always a smile on his face!!!

8/26/2025

Anissa, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

UTICA, MI

Alexis Z|2026 Chevrolet Traverse

Confirmed Sales Customer

8/26/2025

It was quick, easy, and very helpful!

ELIANA JIMENEZ

8/26/2025

Alexis, it is great to hear everything was done quickly and to your satisfaction! Thanks for taking the time to leave a review. Give us a call at 586-939-7300

Business Response

MACOMB, MI

Edward A|2023 Chevrolet Bolt EUV

Confirmed Service Customer

8/26/2025

Service was on time & reception desk extremely professional & efficient.

8/27/2025

Edward, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

SHELBY TOWNSHIP, MI

Gloria C|2022 Chevrolet Trax

Confirmed Service Customer

8/26/2025

Fast and easy. Everyone working in the department were friendly and helpful.

8/27/2025

Gloria, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

STERLING HEIGHTS, MI

Norman F|2023 Chevrolet Trailblazer

Confirmed Service Customer

8/26/2025

Great staff. Always friendly and professional.

8/27/2025

We're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Thank you, and have a fantastic day!

Business Response

SHELBY TOWNSHIP, MI

Michael F|2025 Chevrolet Equinox

Confirmed Service Customer

8/26/2025

Great customer service

8/27/2025

Michael, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Stephen M|2026 Chevrolet Corvette

Confirmed Sales Customer

8/27/2025

My sales professional was excellent and really enjoyed working with her. Any other dealership staff that came in contact with was great as well. Only major disappointment I had was that on day of delivery, I was told would not be getting my GM discount pricing. No warning beforehand, it was on the day of delivery when extremely excited that would be getting my Corvette.

LINDSEY MCKAY

8/27/2025

Stephen, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MACOMB, MI

Megan M|2026 Chevrolet Trailblazer

Confirmed Sales Customer

8/27/2025

great service, friendly sales associate! dealership was clean.

ELIANA JIMENEZ

8/27/2025

Megan, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SHELBY TOWNSHIP, MI

Paul F|2022 Chevrolet 3500HD Silverado

Confirmed Service Customer

8/27/2025

Loaner provided, truck is running great again.

8/27/2025

Paul, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Robert S|2017 Chevrolet Equinox

Confirmed Service Customer

8/27/2025

It was quick and easy. Could not find the maIntance report on line of repairs needed.

8/27/2025

Robert, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Business Response

AUBURN HILLS, MI

Robin H|2015 Chevrolet Malibu

Confirmed Service Customer

8/27/2025

GREAT SERVICE AS ALWAYS, HAD PART IN STOCK, CAR DONE AND ON MY WAY. ALWAYS GO TO JASON FOR MY SERVICE.

8/27/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CLINTON TOWNSHIP, MI

Jennifer P|2025 Chevrolet Trax

Confirmed Sales Customer

8/26/2025

John Trotto is the best!

JOHN TROTTO

8/27/2025

Jennifer, thank you for your kind review; we are happy to pass along your comments to John here at Serra Chevrolet Sterling Heights! give us a call at 586-939-7300

Business Response

MACOMB, MI

Mary S|2025 Chevrolet Tahoe

Confirmed Sales Customer

8/26/2025

Great experience Zachary Gregory salesman Nice Accommodating Informative Patient Knowledgeable

ZACHERY GREGORY

8/27/2025

Mary, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! If you have any further questions, please give us a call. We're always happy to help! Give us a call at 586-939-7300

Business Response

WATERFORD, MI

Diane S|2025 Chevrolet Equinox

Confirmed Service Customer

8/26/2025

efficient and competent

8/27/2025

Diane, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

STERLING HEIGHTS, MI

Eric Z|2026 Chevrolet Equinox

Confirmed Sales Customer

8/27/2025

Very Friendly, Easy to work with. Really took the time to make sure I new how too operate the vehicle before I left dealership.

LEE WALCH

8/28/2025

Eric, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us at 586-939-7300 if you need anything. Have a wonderful day.

Business Response

CHESTERFIELD, MI

Leonard R|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/27/2025

oil change

8/28/2025

Leonard, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

CLINTON TWP, MI

Katherine I|2025 Chevrolet Trax

Confirmed Service Customer

8/27/2025

Very nice

8/28/2025

Katherine, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

WASHINGTON, MI

Ramona T|2025 Chevrolet Trax

Confirmed Sales Customer

8/27/2025

Quick, friendly, thorough and uncomplicated.

NATHAN BURNS

8/28/2025

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

CHESTERFIELD, MI

Robert T|2026 Chevrolet Equinox

Confirmed Sales Customer

8/27/2025

BRIAN NICHOLAS is great to deal with! This is the third transaction with him and we could not be more satisfied. He is always personable, professional and takes his time to make you feel like you are the only thing in his life at this moment. He would be a fine trainer to teach potential sales staff how to be GREAT at your profession.

BRYAN NICHOLAS

8/28/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

WASHINGTON TOWNSHIP, MI

Muriel D|2026 Chevrolet Equinox

Confirmed Sales Customer

8/27/2025

i thought it was fine but when i got it home i realized that i did not get a manuel....I AM LOST...the only thing i can do is shift it into drive or reverse....dont know how to answer my phone if it rings...cant use the wipers...and i dont know what else i cant do

ROBERT KRAFT

8/28/2025

Muriel, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to our General Sales Manager, Tom Bechtell 586-274-0327 when you have a chance. Thank you, and we look forward to hearing from you.

Diganto D|2026 Chevrolet Equinox

Confirmed Sales Customer

8/27/2025

I recently bought my new car, and I can’t thank Rockie enough for making it so easy. He was amazing! From the moment we met, he was super dedicated and professional. He really went above and beyond to make sure I got the best deal. I also want to express my deepest gratitude to the owner of Serra! They both made the impossible possible! Rockie was always on top of things and really cared about making sure I was happy. He knew a lot about cars and was patient with me. He really listened to what I wanted and found the perfect car for me. He was so positive and helpful that it made the whole process a breeze. If you’re looking for someone who will go the extra mile to help you get your dream car, Rockie is your guy. Thanks to him, I’m driving away in a car I love! I highly recommend Rockie to anyone who’s in the market for a new car. You won’t be disappointed!

ROCKIE YOUSIF

8/27/2025

Diganto, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. We hope to be of service to you again in the future. Best wishes, Serra Chevrolet Sterling Heights 586-939-7300

Business Response

WARREN, MI

Frank B|2025 Chevrolet Trax

Confirmed Service Customer

8/27/2025

Knowledgeable, Efficient, no time wasted --- one of the best service trips I have had...

8/27/2025

Frank, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Serra Chevrolet Sterling Heights 586-939-7300

Michael B|2023 Chevrolet Silverado 1500

Confirmed Service Customer

8/27/2025

I came to the dealership fir a oil change and tire rotation.The service manager Mike told me it would be about a hour.My truck was done in less than a hour.I have always be treated very well by all the employees that I have came in contact with.

8/28/2025

Michael, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Thank you, and have a fantastic day!

Business Response

STERLING HEIGHTS, MI

Sameer S|2026 Chevrolet Equinox

Confirmed Service Customer

8/27/2025

My experience with your esteemed company was excellent in its customer service. I would especially like to thank the two employees, Mr. Nate and Mr. Bisho. They are two wonderful people. In addition to the customer service staff, they are also very good because they do not leave their customers in need of anything. I thank them all for their high-class and excellent service. Thank you very much. May you be safe.

8/28/2025

Sameer, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care! Give us a call at 586-939-7300.

Business Response

STERLING HEIGHTS, MI

Kenneth M|2026 Chevrolet Equinox

Confirmed Sales Customer

8/29/2025

I wanted to lease a vehicle here in Michigan and drive it home to Florida. Jessica and the sales crew made it all happen. I’m the proud owner of a 2026 Equinox, ready to make my way home to Florida. Couldn’t be happier!

JESSICA SADA

9/1/2025

We're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

FORT MYERS, FL

Shelly P|2019 Chevrolet Equinox

Confirmed Service Customer

8/28/2025

Great communication from the dealership regarding the status of my vehicle and when it was ready for pick up. The texts were very helpful. The service was great, all work was completed and the car is running great.

9/1/2025

Shelly, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

WARREN, MI

Pamela H|2024 Chevrolet Blazer

Confirmed Service Customer

8/29/2025

Terrific service advisor ! Top customer care.

9/1/2025

Pamela, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MACOMB, MI

Dianna P|2025 Chevrolet Trax

Confirmed Sales Customer

8/29/2025

Came in knowing what I wanted. Got a reasonable return for my trade in and left with a new vehicle the same day. Being able to research inventory online before coming in made for a seamless experience.

ROBERT KRAFT

9/1/2025

Dianna, your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon! We sincerely value your business and look forward to your next visit!

Business Response

SHELBY TOWNSHIP, MI

Lea I|2026 Chevrolet Equinox

Confirmed Sales Customer

8/29/2025

ANDREA IS ALWAYS READY TO HELP AND GOT ME IN A NEW CAR AFTER A BAD CAR ACCIDENT

ANDREA MCQUEEN

9/1/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SHELBY TOWNSHIP, MI

Jennifer E|2026 Chevrolet Traverse

Confirmed Sales Customer

8/29/2025

Darrin always does a fabulous job! Been going with him for years

DARRIN UHLIG

9/1/2025

We're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MACOMB, MI

Curtis H|2024 Chevrolet Traverse Limited

Confirmed Service Customer

8/29/2025

Everything excellent

9/1/2025

Curtis, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

AUBURN HILLS, MI

Laura C|2026 Chevrolet Traverse

Confirmed Sales Customer

8/29/2025

Our sale person Robert Kraft helped us with our lease. He was very attentive and informative.

ROBERT KRAFT

9/1/2025

Laura, thanks for your praise and kind comments about our team. We hope to see you soon!

Business Response

MACOMB, MI

Roger E|2024 Chevrolet Blazer

Confirmed Service Customer

8/29/2025

Friendly staff

9/1/2025

Roger, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 586-939-7300

Business Response

STERLING HEIGHTS, MI

John B|2019 GMC Savana

Confirmed Service Customer

8/30/2025

Jason Crager always takes care of me.

9/1/2025

John, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! give us a call at 586-939-7300

Business Response

STERLING HEIGHTS, MI

Jeffrey C|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/30/2025

Awesome Service

9/1/2025

Jeffrey, we always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

HARRISON TOWNSHIP, MI

Gary W|2026 Chevrolet Traverse

Confirmed Sales Customer

8/31/2025

Rockie is a great salesman, and was caring and understanding. He made things easier.

ROCKIE YOUSIF

9/2/2025

Gary, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

ROSEVILLE, MI

Paul B|2008 Chevrolet Corvette

Confirmed Service Customer

8/31/2025

Service experience went very well except for taking one week after dropping it off to get it on a hoist to look at it.

9/2/2025

Paul, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SHELBY TOWNSHIP, MI

Cameron G|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/31/2025

Brian was amazing, very good at communication and getting me into the car I wanted! Thank you so much Brian !

BRYAN NICHOLAS

9/2/2025

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

MACOMB, MI

Anthony R|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/1/2025

Greatly appreciated working with Andrea & Amanda on obtaining our first EV. Andrea’s & Amanda’s knowledge, professionalism, patience & effort made the process smooth and stress-free. Certainly this made all the difference in obtaining a new vehicle. Thank you.

ANDREA MCQUEEN

9/2/2025

Anthony, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit! Give us a call at 586-939-7300

Business Response

MACOMB, MI

James P|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

9/1/2025

Eliana Jimenez is the best salesperson I’ve worked with at any dealership.

ELIANA JIMENEZ

9/2/2025

James, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

HARPER WOODS, MI

Joseph S|2023 Chevrolet Camaro

Confirmed Service Customer

9/1/2025

Great job, as usual!

9/3/2025

Joseph, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

STERLING HEIGHTS, MI

Joseph K|2025 Chevrolet Trax

Confirmed Sales Customer

8/29/2025

Darrin Uhlig is the greatest! He has always helped us in getting a new vehicle with expertise and professionalism. I wouldn’t deal with anyone else.

DARRIN UHLIG

9/1/2025

Joseph, thanks for your praise and kind comments about our team. Feel free to reach out to us at 586-939-7300 if you need anything. Have a wonderful day.

Business Response

CLINTON TOWNSHIP, MI

Emily H|2026 Chevrolet Equinox

Confirmed Sales Customer

8/29/2025

Eliana is the best salesperson ever! Made the experience so quick and easy, will only buy cars from her and recommend her to everyone I know!

ELIANA JIMENEZ

9/1/2025

We're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Give us a call at 586-939-7300

Business Response

ROCHESTER, MI

Suzanne L|2025 Chevrolet Blazer

Confirmed Sales Customer

9/1/2025

John was amazing! Kind, had everything ready when came in. Everyone was friendly.

JOHN TROTTO

9/2/2025

Suzanne, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Feel free to reach out to us if you need anything. Have a wonderful day.

Sharon Z|2026 Chevrolet Equinox

Confirmed Sales Customer

9/1/2025

Mike is always fantastic this is our 4th car from him

MICHAEL OMELIANOFF

9/3/2025

Sharon, thank you for choosing Serra Chevrolet Sterling Heights as your first choice for all your automotive needs! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

CLINTON TOWNSHIP, MI

John M|2026 Chevrolet Equinox

Confirmed Sales Customer

9/1/2025

Great communication and Lindsey really listened to what I wanted and made it work.

LINDSEY MCKAY

9/3/2025

John, thank you so much for your positive comments about Serra Chevrolet Sterling Heights! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

CLINTON TOWNSHIP, MI

Nasir C|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/2/2025

It was a very easy and pleasant experience!

DARRIN UHLIG

9/3/2025

Nasir, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Jody D|2025 Chevrolet Trax

Confirmed Sales Customer

9/2/2025

It was

DONALD HINTZ

9/3/2025

Jody, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

CLINTON TOWNSHIP, MI

Kristin L|2026 Chevrolet Traverse

Confirmed Sales Customer

9/2/2025

Lindsey and everyone at Serra was great

LINDSEY MCKAY

9/3/2025

Kristin, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WARREN, MI

Tomiko D|2026 Chevrolet Equinox

Confirmed Sales Customer

9/2/2025

Andrea is very professional and knowledgeable about my vehicle purchase and will go above and beyond to make sure that you are aware of all features of your car.

ANDREA MCQUEEN

9/3/2025

Tomiko, thank you for your kind review; we are happy to pass along your comments to Andrea here at Serra Chevrolet Sterling Heights! We can't wait to see you again. Have a great day.

Business Response

CLINTON TOWNSHIP, MI

Michelle S|2023 Chevrolet Blazer

Confirmed Service Customer

9/3/2025

Excellent service

9/3/2025

Michelle, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

SHELBY TOWNSHIP, MI

Hilaire D|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/3/2025

The truck didn't ship in as I ordered it but my sales guy went above and beyond to correct the issues.

DARRIN UHLIG

9/3/2025

Hilaire, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

HARRISON TOWNSHIP, MI

David S|2024 Chevrolet Blazer

Confirmed Service Customer

9/3/2025

Friendly Staff

9/3/2025

David, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

ROCHESTER HILLS, MI

Mark A|2020 Chevrolet Equinox

Confirmed Service Customer

9/3/2025

A great and fast visit. Jason C is the best. Always friendly, honest and quick!

9/3/2025

Mark, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Thank you again for choosing Serra Chevrolet Sterling Heights and we hope to see you again.

Business Response

MACOMB, MI

Crystal S|2025 Chevrolet Equinox

Confirmed Service Customer

9/8/2025

I had a great experience working with everyone at your dealership. From the first call to set up my appointment to the tech who helped me at the service center it was quick and easy.

9/8/2025

Crystal, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MACOMB, MI

Cheryl B|2025 Chevrolet Silverado 1500

Confirmed Service Customer

9/8/2025

Great Experience, Server team was very polite, on time, very helpful answered all questions

TROY, MI

Hanaan M|2024 Chevrolet Blazer

Confirmed Service Customer

9/10/2025

Service was outstanding! Really appreciate the option to either get a ride or borrow a vehicle to and from the tech center.

ROCHESTER, MI

John P|2024 Chevrolet Equinox

Confirmed Service Customer

9/10/2025

Wait time was reasonable and the service representative was very helpful.. All the maintenance was completed

MACOMB, MI

Matthew F|2026 Chevrolet Equinox

Confirmed Sales Customer

9/2/2025

Great, quick professional service

BRYAN NICHOLAS

9/2/2025

Matthew, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

MACOMB, MI

Robert B|2020 Chevrolet Equinox

Confirmed Service Customer

9/8/2025

service rep did a great job!

9/9/2025

Robert, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MACOMB, MI

Ernst M|2025 Chevrolet Suburban

Confirmed Sales Customer

9/8/2025

Darrin Uhlig is a customer pro and a great asset to Serra.

DARRIN UHLIG

9/11/2025

Ernst, thank you so much for the positive review! Please don't hesitate to reach out to us at 586-939-7300 if there's anything more we can do!

Business Response

STERLING HEIGHTS, MI

David D|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/9/2025

Great experience. I made appointment ahead of time. Patrick greeted me upon arrival. After he completed my check in, I noticed my truck was already moved from the check in area / garage. Patrick said it would be about an hour, It was less than an hour. The only opportunity was getting the truck when service was completed. I paid online for the service. Patrick was busy with another customer, and I waited a bit, then another service manager called me over to sign completed document. Then I was told to go to exit of garage to get the vehicle. A brief wait as the porter washed the truck, despite it really not needing it as I hand washed it the day before. Overall experience was quick and efficient.

9/10/2025

David, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out to us at 586-939-7300!

Business Response

ST HEIGHTS, MI

Holly G|2026 Chevrolet Equinox

Confirmed Sales Customer

9/10/2025

Zach was very organized and well prepared.

ZACHERY GREGORY

9/10/2025

Holly, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

MACOMB, MI

Robert V|2024 Chevrolet Equinox

Confirmed Service Customer

9/10/2025

Got in at the appointment time was done when promised. The only negative thing was that the porter made adjustments to the seat and steering wheel that took me a while to figure out how to get it back to my normal position. The steering wheel was pushed in towards the dash (which I didn’t know it could do) and I couldn’t find the feature on the column that was needed to reset it.

STERLING HEIGHTS, MI

Julie L|2025 Chevrolet Blazer

Confirmed Service Customer

9/10/2025

It was very nice to have Norm drive me home while I waited. He was super friendly and made me feel very comfortable. The tech was awesome too very helpful with getting my claim and getting it done. It was a very good experience.

STERLING HEIGHTS, MI

Amanda C|2024 Chevrolet Traverse

Confirmed Service Customer

9/10/2025

Pat is amazing and always super helpful and makes sure my concerns are handled.

9/10/2025

Amanda, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit! Give us a call at 586-939-7300

Business Response

CHESTERFIELD, MI

Tami P|2024 Chevrolet Trax

Confirmed Service Customer

9/10/2025

Alecs (spelling??) was great. Thank you.

9/11/2025

Tami, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CLINTON TOWNSHIP, MI

Richard Z|2026 Chevrolet Equinox

Confirmed Sales Customer

9/10/2025

Mike was very helpful in acquiring a vehicle for us. It had to be RED. The Equinox is very nice and he went overboard to explain every feature in the car and on the touch screen for us.

MICHAEL OMELIANOFF

9/11/2025

Richard, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAINT CLAIR, MI

Jason L|2023 Chevrolet Traverse

Confirmed Service Customer

9/10/2025

Grateful the dealership was able to get me an appointment quickly, able to fix my tire in a timely manner, and wash my car, but they didn’t inflate my tire to the same pressure as the rest of my tires

NEW BALTIMORE, MI

John A|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/10/2025

It seems that the service department is more organized and efficient and it feels like you’re always striving to be better. As a matter of fact, my write up Agent literally came and got me from the waiting area when my truck was finished, which made me feel pretty special.

9/11/2025

John, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ROSEVILLE, MI

Lisa S|2015 Chevrolet Equinox

Confirmed Service Customer

9/11/2025

I love bring my vehicles to the service department because of Jason. He makes everything so easy for us.

9/12/2025

Lisa, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

STERLING HEIGHTS, MI

Edward P|2025 Chevrolet Trax

Confirmed Service Customer

9/11/2025

They were very accommodating and gave me a appointment to fit my schedule. The oil change was completed in minimal time. Good experience'

MACOMB, MI

Diane W|2023 Chevrolet Blazer

Confirmed Service Customer

9/11/2025

All good!!!

9/12/2025

Diane, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

MACOMB, MI

Douglas C|2025 Chevrolet Traverse

Confirmed Service Customer

9/11/2025

There was no follow-up on things discussed from liscense plate, to chip in windshield, to when payments would be. Also I was expected to be there to sign things the day that sales person got them ready(not isn the next day or two). Also feel taken advantage of on price as he was going to “fight to get me 1000 off but would for sure get 500. Neither happened. It is my fault for still taking the vehicle, but I will not be returning in the future

9/12/2025

We appreciate you taking the time to leave us this feedback. Here at Serra Chevrolet Sterling Heights, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our Service Manager, Laura Marklin at 586-274-0386 to discuss ways we can better serve you in the future.

Business Response

MACOMB, MI

Jesse S|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/11/2025

I used Chevrolet's online search to find the exact vehicle and deal that I wanted and Eliana made it extremely easy to get that vehicle and deal. She gave a good tour of the vehicle and was fun for our family to interact with! The actual in dealer process was very fast as well! Best dealer experience I have had!

ELIANA JIMENEZ

9/12/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!

Business Response

HOWELL, MI

Loni V|2024 Chevrolet Blazer EV

Confirmed Service Customer

9/11/2025

I am very disappointed. I had a bad experience with the agent in the Service Department. He was not knowledgable at all about my back windshield wiper replacement. I bought my Blazer in twice. The second time was not even necessary and I took the day off of work for nothing. I sent him a picture of the blade after the first visit stating that a piece was still missing along with a photo. He could have said that's how it is supposed to be instead of having me come in for nothing. Not a good experience. It was a waste of time and he was not at all apologetic.

MACOMB, MI

Ruth B|2025 Chevrolet Equinox

Confirmed Service Customer

9/11/2025

The strange noise emitting from our 2025 Equinox was diagnosed and repaired under warranty. All good!

9/14/2025

Ruth, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Marsha T|2025 Chevrolet Trax

Confirmed Sales Customer

9/12/2025

Don Hintz our sales rep was great. He wasn't pushy but was very informative. The car was for my daughter who is 24 and he explained everything to her. Was a learning experience for her. We will be coming back to him when its time to get myself a new car.

DONALD HINTZ

9/15/2025

We're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you have any further questions, please give us a call. We're always happy to help!

Jennifer M|2020 Chevrolet Malibu

Confirmed Service Customer

9/12/2025

I was taken care of quickly and efficiently. Everyone was so nice and nothing was pushed on me

STERLING HEIGHTS, MI

Steven V|2025 Chevrolet Blazer

Confirmed Service Customer

9/11/2025

People in service were very customer conscious as usual. Very friendly and always smiling. Thank you Jason.

9/11/2025

Steven, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

CHESTERFIELD, MI

Heather W|2026 Chevrolet Equinox

Confirmed Sales Customer

9/11/2025

Darrin made leasing my new Equinox at Serra Chevrolet a completely seamless experience. He was a pleasure to work with, great communication and quick to respond to any questions I had.

DARRIN UHLIG

9/11/2025

Heather, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! If you have any further questions, please give us a call. We're always happy to help! Give us a call at 586-939-7300

Business Response

FRASER, MI

Mariam K|2026 Chevrolet Equinox

Confirmed Sales Customer

9/11/2025

The overall experience was exceptional, from the moment we entered till i received my new car keys of my new car. The welcome, the attitude and friendly staff, they make you feel as a family member. Jessica, our sales advisor went far and beyond to accommodate our need and made sure we were happy and satisfied with our selection of car. Every detail was discussed and agreed upon that made me sure that am at the right dealer.

JESSICA SADA

9/12/2025

Mariam, your wonderful feedback and rating mean a lot to us. Thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again.

Jennifer B|2025 Chevrolet Trailblazer

Confirmed Service Customer

9/11/2025

Friendly service!

9/12/2025

Jennifer, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. We sincerely value your business and look forward to your next visit!

Business Response

STERLING HEIGHTS, MI

Randy H|2024 Chevrolet Colorado

Confirmed Service Customer

9/12/2025

Service reps were great to work with. Knowledgeable and attentive to my needs.

9/15/2025

Randy, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

MACOMB, MI

Peter S|2025 Chevrolet Silverado EV

Confirmed Sales Customer

9/12/2025

LEE AND STAFF ARE SECOND TO NONE! GREAT JOB TOM & BEN FOR THE GREAT LEADERSHIP!

LEE WALCH

9/15/2025

Thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LEONARD, MI

Joseph F|2020 Chevrolet Malibu

Confirmed Service Customer

9/12/2025

the work was done timely and correct

9/15/2025

Joseph, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MACOMB, MI

Larry L|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

9/12/2025

Mr. Lee has taken care of me for over 10 years

LEE WALCH

9/15/2025

Larry, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Give us a call at 586-939-7300. Take care!

Business Response

MACOMB, MI

Todd Q|2005 Chevrolet Corvette

Confirmed Service Customer

9/12/2025

Good communication

BRUCE TOWNSHIP, MI

Insu S|2025 Chevrolet Blazer EV

Confirmed Sales Customer

9/12/2025

Zach is excellent manager and I had an overall good experience for the lease of my wife's MY25 Blazer EV.

ZACHERY GREGORY

9/15/2025

Thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help! 586-939-7300

Business Response

ROCHESTER HILLS, MI

Alexander R|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/13/2025

Darrin is the greatest!! He is by far the most honest salesperson you can get and he will figure out anything for you!

DARRIN UHLIG

9/15/2025

Alexander, we are very happy to have provided you with such a positive experience! Thank you again for choosing Serra Chevrolet Sterling Heights and we hope to see you again.

Business Response

MOUNT CLEMENS, MI

Paula S|2025 Chevrolet Trailblazer

Confirmed Service Customer

9/14/2025

I will say that every time I’ve been there everybody has been so nice.

9/16/2025

Paula, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

STERLING HEIGHTS, MI

Robert D|2019 Chevrolet Equinox

Confirmed Service Customer

9/14/2025

Work was done on time and completed satisfactoryly. My service advisor was professional and courteous.

9/16/2025

Robert, your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon! 586-939-7300

Business Response

STERLING HEIGHTS, MI

Gabriel M|2026 Chevrolet Equinox

Confirmed Sales Customer

9/15/2025

A day after I got my car,you started a special low lease sale,and a low interest rate sale.i should have been told to wait a day or two.and I could get a better deal.

BRYAN NICHOLAS

9/16/2025

We appreciate your honest feedback, as we are always looking for ways to improve. Thank you for leaving feedback. Please reach out to our General Sales Manager, Tom Bechtell 586-274-0327 so we may identify ways to improve your experience.

Business Response

MACOMB, MI

Gregory V|2022 Chevrolet Colorado

Confirmed Service Customer

9/15/2025

Have extended warranty on my truck and service did not look to see I had rental, got my rental from enterprise?, what the heck

STERLING HEIGHTS, MI

Richard S|2020 Chevrolet Blazer

Confirmed Service Customer

9/15/2025

All maintenance was done in a time predicted

9/16/2025

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

SHELBY TOWNSHIP, MI

Timothy C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/16/2025

Thank you!

9/17/2025

Timothy, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

WARREN, MI

Gary H|2024 Chevrolet Trax

Confirmed Service Customer

9/13/2025

Fast and easy service

9/15/2025

Gary, It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

MACOMB, MI

Joseph M|2024 Chevrolet Blazer

Confirmed Service Customer

9/14/2025

Always treated like family at Serra regardless of why I'm there. Thank you Mike O and Tom B for always making it happen.

9/16/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MACOMB, MI

Margaret G|2021 Chevrolet Blazer

Confirmed Service Customer

9/15/2025

The service is always the best. Aleks Rapala was my service agent & was very nice.

9/16/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

IMLAY CITY, MI

Madison G|2026 Chevrolet Equinox

Confirmed Sales Customer

9/15/2025

I had a great experience at Serra Chevrolet in Sterling Heights The sales team was friendly and knowledgeable, the financing process was straightforward, and my vehicle was ready on time. Highly recommend!

ANDREA MCQUEEN

9/16/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!

Business Response

STERLING HEIGHTS, MI

Nicola C|2025 Chevrolet Tahoe

Confirmed Sales Customer

9/15/2025

My experience at Serra was absolutely amazing. Bryan always goes above and beyond to help. Serra's customer service overall never disappoints. I have received so many compliments from my neighbors and siblings on my new 2025 Tahoe. I absolutely love it. I am please with the overall services. Bryan is the best. My experience is a 10 out if 10. Thank you.

BRYAN NICHOLAS

9/16/2025

Nicola, we're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CLINTON TOWNSHIP, MI

Ida J|2026 Chevrolet Equinox

Confirmed Sales Customer

9/16/2025

Excellent service.

ZACHERY GREGORY

9/17/2025

Ida, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Gerald U|2025 Chevrolet Blazer EV

Confirmed Sales Customer

9/16/2025

Jackie and Jordan did an awesome job. They were clear about my options and pricing, and got me in the car I wanted on the day of my visit without any unexpected issues.

JACQUELINE WOODRUFF

9/17/2025

Gerald, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MACOMB, MI

Bruce M|2019 Chevrolet 2500HD Silverado

Confirmed Service Customer

9/16/2025

Nick was very nice and did a good job of taking care of my service. I did notice that during the tire rotation they left one of my valve stem caps off.

9/17/2025

Bruce, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please contact our Service Manager, Laura Marklin at 586-274-0386 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

SHELBY TOWNSHIP, MI

Renee C|2025 Chevrolet Equinox

Confirmed Service Customer

9/16/2025

Very friendly, quick service, on time

9/17/2025

Renee, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Serra Chevrolet Sterling Heights. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CLINTON TOWNSHIP, MI

Sheryl L|2025 Chevrolet Equinox

Confirmed Service Customer

9/17/2025

I'm always happy with the service, and Patrick was wonderful!

9/17/2025

Sheryl, we are very happy to have provided you with such a positive experience! Feel free to give us a call at 586-939-7300 if you need anything. Have a wonderful day.

Business Response

SHELBY TOWNSHIP, MI

Thomas B|2024 Chevrolet Blazer

Confirmed Service Customer

9/17/2025

It was great! Fast and friendly. It was done quicker than promised! :)

9/17/2025

Thomas, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

CHESTERFIELD, MI

Margaret B|2024 Chevrolet Blazer

Confirmed Service Customer

9/17/2025

always a pleasure dealing with Serra, never a problem. Quick service....

9/18/2025

Margaret, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WARREN, MI

Jody M|2026 Chevrolet Equinox

Confirmed Sales Customer

9/17/2025

Everything went smoothly. I felt like Jackie Woodruff, as always, did a great job at listening to me and putting me in a vehicle that I would enjoy driving for the next three years. She also set up my Goggle maps so I could use them to navigate around town and traffic jams!

JACQUELINE WOODRUFF

9/18/2025

We're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CHESTERFIELD, MI

Artur G|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/18/2025

very professional services Darrin Uhlig is very helpful sales person

DARRIN UHLIG

9/19/2025

Artur, thank you for your kind review; we are happy to pass along your comments to Darrin here at Serra Chevrolet Sterling Heights! We can't wait to see you again, have a great day.

Business Response

STERLING HEIGHTS, MI

Maxwell O|2025 Chevrolet Trax

Confirmed Sales Customer

9/18/2025

Wonderful experience. Steve Yucha was amazing

STEVEN YUCHA

9/19/2025

Maxwell, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WARREN, MI

Michael L|2020 Chevrolet Equinox

Confirmed Service Customer

9/18/2025

Great treatment from the dealership team.

9/19/2025

Michael, thank you so much for your positive comments about Serra Chevrolet Sterling Heights! Feel free to reach out to us if you need anything. Have a wonderful day.

Jeffrey S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/16/2025

Felt like family, I was never once pressured into a purchase. The salesman I worked with Robert Kraft explained everything throughly and made the process of buying a vehicle simple. Will definitely recommend the dealership.

ROBERT KRAFT

9/17/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MACOMB, MI

James D|2023 Chevrolet Trailblazer

Confirmed Service Customer

9/16/2025

Friendly people. Fast service. Free coffee.

9/17/2025

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

WARREN, MI

Troy P|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/17/2025

fast service.

9/17/2025

Troy, we're glad everything was completed quickly and to your satisfaction!

Business Response

MACOMB, MI

David S|2025 Chevrolet Blazer

Confirmed Sales Customer

9/17/2025

It was great

LINDSEY MCKAY

9/17/2025

David, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

CLAWSON, MI

Valentina S|2025 Chevrolet Blazer

Confirmed Service Customer

9/17/2025

Great

9/17/2025

Valentina, we are very happy to have provided you with such a positive experience! Feel free to give us a call at 586-939-7300 if you need anything. Have a wonderful day.

Business Response

Macomb, MI

Patricia B|2025 Chevrolet Blazer

Confirmed Sales Customer

9/17/2025

My sales person Lindsey McKay did an excellent job explaining everything that I needed to know about leasing my new vehicle and knew exactly what I was looking for. Thank you Lindsey for your excellent work 😊 I love my new vehicle!

LINDSEY MCKAY

9/18/2025

Patricia, thank you for your kind review; we are happy to pass along your comments to Lindsey here at Serra Chevrolet Sterling Heights! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HARRISON TOWNSHIP, MI

Patrick K|2025 Chevrolet Silverado 1500

Confirmed Service Customer

9/18/2025

Fast work and on the road

9/19/2025

Patrick, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

MACOMB, MI

Chris D|2014 GMC Acadia

Confirmed Service Customer

9/18/2025

Done with professionalism.

CHESTERFIELD, MI

Nathan D|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

9/18/2025

Darrin was amazing made it so easy.

DARRIN UHLIG

9/19/2025

Nathan, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. We sincerely value your business and look forward to your next visit!

Business Response

MOUNT CLEMENS, MI

Alyssa Nicole C|2025 Chevrolet Trailblazer

Confirmed Service Customer

9/18/2025

This staff is top notch. Everyone says hi & greets with a smile. My advisor was great to talk to and the service was faster than expected. Thank you!!

9/19/2025

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Gary A|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/19/2025

As always, a great experience

MICHAEL OMELIANOFF

9/23/2025

Gary, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Serra Chevrolet Sterling Heights 586-939-7300

Business Response

MACOMB, MI

James M|2025 Chevrolet Equinox

Confirmed Service Customer

9/19/2025

Fine job as usual....

9/22/2025

James, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

STERLING HEIGHTS, MI

Michael P|2025 Chevrolet Trax

Confirmed Service Customer

9/19/2025

In and out quickly. Service Advisor was excellent to deal with.

9/22/2025

Michael, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

WASHINGTON, MI

Kimberly M|2024 Chevrolet Blazer

Confirmed Service Customer

9/19/2025

Quick and easy check in and check out

9/22/2025

Kimberly, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ROSEVILLE, MI

Lesley O|2025 Chevrolet Equinox

Confirmed Service Customer

9/19/2025

Service Advisor was prompt and friendly. I was greeted promptly, service was under the time allotted, I received a text when the service was done. Payment was easy and free car wash at the end. Overall great experience!

9/21/2025

Lesley, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit!

Business Response

MACOMB, MI

John S|2023 Chevrolet Blazer

Confirmed Service Customer

9/19/2025

Jason Crager calls back within a few minutes to get my oil change appointment scheduled. Very nice to speak to.

STERLING HEIGHTS, MI

Robert M|2022 Chevrolet Colorado

Confirmed Service Customer

9/19/2025

Geoff the service rep was very professional and easy to work with concerning my truck.

SHELBY TOWNSHIP, MI

Susan T|2016 Chevrolet Trax

Confirmed Service Customer

9/19/2025

I’ve been coming here for many years. But this particular time I was in a rough spot personally and Nick Vansickle really stepped up, offered assurance and took care of my car quickly.

9/22/2025

Susan, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us at 586-939-7300 if there's anything more we can do!

Business Response

STERLING HEIGHTS, MI

Christina H|2024 Chevrolet Equinox

Confirmed Service Customer

9/19/2025

Very professional and honest!

SHELBY TOWNSHIP, MI

David R|2025 Chevrolet Silverado EV

Confirmed Sales Customer

9/21/2025

Great experience 👍

ZACHERY GREGORY

9/22/2025

David, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope you have a great day!

Business Response

WARREN, MI

Gary S|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/18/2025

Terry was great, he worked hard to get us all the rebates and discounts he could. He let us drive a car over the weekend to see how we liked it and when we returned the car we purchased that day and walked away with a new car

MACOMB, MI

Carrie G|2019 Chevrolet Trax

Confirmed Service Customer

9/19/2025

For a plug in a tire and a front end alignment took a long time and still have my last name wrong

9/22/2025

Carrie, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 586-939-7300 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

WASHINGTON, MI

Jorg S|2025 Chevrolet Silverado 1500

Confirmed Service Customer

9/19/2025

A warm friendly greeting from the service advisor.

CLINTON TOWNSHIP, MI

Julie D|2012 Chevrolet 1500 Suburban

Confirmed Service Customer

9/19/2025

After having my A/C fixed in June-July for $3100, my A/C went out again in September. I took the vehicle back to the dealership and after a day long investigation I was informed that a small pinhole in the rear A/C line caused all the Freon to leak out. I was told that the cost would be $1900. This was unacceptable as I felt I paid for repair and full analysis in July. The pinhole could have been the root cause of my system failure but it was not diagnosed. You need to do better!

9/22/2025

Julie, thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to our Service Manager, Laura Marklin at 586-274-0386 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

MACOMB, MI

Jeffery H|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

9/19/2025

Darrin my salesman always does great job

DARRIN UHLIG

9/22/2025

Jeffery, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

CHESTERFIELD, MI

Anthony B|2023 Chevrolet Suburban 1500

Confirmed Service Customer

9/19/2025

Everything went smoothly

STERLING HEIGHTS, MI

Lucia C|2026 Chevrolet Trax

Confirmed Sales Customer

9/23/2025

Went well, although the whole process took too long

ANDREW GORGIS

9/24/2025

Lucia, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

MACOMB, MI

Patricia C|2026 Chevrolet Equinox

Confirmed Sales Customer

9/23/2025

It was great ... again. Mike Omelianoff continues to be a great sales person. He is not a pressure sales person. Anyone can sell you a vehicle. It's after the sale is what is more important. He's always there for us. Thanks Mike!

MICHAEL OMELIANOFF

9/24/2025

Patricia, we are very happy to have provided you with such a positive experience! Feel free to give us a call at 586-939-7300 if you need anything. Have a wonderful day.

Business Response

MACOMB, MI

Lisa N|2026 Chevrolet Equinox

Confirmed Sales Customer

9/21/2025

Great experience, Darrin, knew exactly what I was looking for and found me the car the next day. Great, efficient, friendly service.

DARRIN UHLIG

9/22/2025

Lisa, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. We hope to see you soon!

Business Response

WARREN, MI

Robin H|2015 Chevrolet Malibu

Confirmed Service Customer

9/22/2025

EXCELLENT SERVICE

9/22/2025

Robin, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CLINTON TOWNSHIP, MI

John M|2022 Chevrolet Bolt EUV

Confirmed Service Customer

9/23/2025

Greeted and checked in quickly. Maintenance was done on time and as promised.

TROY, MI

Laura M|2025 Chevrolet Trax

Confirmed Service Customer

9/23/2025

Everybody was friendly and helpful

9/24/2025

Laura, we're glad to hear you found our staff was so knowledgeable and helpful! Thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again.

Business Response

CHESTERFIELD, MI

George C|2024 Chevrolet Equinox

Confirmed Service Customer

9/23/2025

very good

9/24/2025

George, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit! Give us a call at 586-939-7300

Business Response

WARREN, MI

Patricia V|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

9/23/2025

Everything went as expected, Steve was very patient with me as he knew. I really did not want to get a new truck but because of the fifth wheel I bought I needed better towing capacity.

STEVEN YUCHA

9/24/2025

Patricia, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit! Give us a call at 586-939-7300

Business Response

CLINTON TOWNSHIP, MI

Kimberly T|2025 Chevrolet Equinox

Confirmed Service Customer

9/23/2025

Super fast and friendly service. Love the way that they text you when you vehicle is ready.

SAINT CLAIR SHORES, MI

Mark S|2025 Chevrolet Trax

Confirmed Service Customer

9/24/2025

quick and easy

9/25/2025

Mark, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROSEVILLE, MI

Katrina D|2025 Chevrolet Blazer

Confirmed Sales Customer

9/24/2025

John T was amazing everything that he said was done down to the payment. There was no surprises. He took the time out to explain to me the detailing of the car how to work different features .I would highly recommend John and I'll see you in three years. Thank you so much for your honesty.

JOHN TROTTO

9/25/2025

Katrina, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Thanks for the recommendation, and have an amazing day!

Business Response

SHELBY TOWNSHIP, MI

Richard M|2026 Chevrolet Equinox

Confirmed Sales Customer

9/23/2025

Excellent

DARRIN UHLIG

9/24/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out, give us a call at 586-939-7300if there's anything additional we can do for you.

Business Response

STERLING HEIGHTS, MI

Linda L|2025 Chevrolet Blazer EV

Confirmed Sales Customer

9/23/2025

Everything went very smoothly.

ZACHERY GREGORY

9/24/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BRUCE TWP, MI

Jennifer A|2026 Chevrolet Equinox

Confirmed Sales Customer

9/23/2025

Returning customer for many years, very pleased with the service and quality!

MICHAEL OMELIANOFF

9/24/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

FRASER, MI

Bryan H|2025 Chevrolet Blazer EV

Confirmed Sales Customer

9/23/2025

Excellent our salesman was wonderful.

ZACHERY GREGORY

9/24/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

MACOMB, MI

Michael I|2025 Chevrolet Silverado EV

Confirmed Sales Customer

9/23/2025

1st time shopping for a new vehicle. Our salesperson, Andrew was amazing! He made us feel comfortable as soon as we arrived. He was very accommodating to our needs.

ANDREW GORGIS

9/24/2025

Michael, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

LAPEER, MI

Adam G|2026 Chevrolet Traverse

Confirmed Sales Customer

9/24/2025

Jackie Woodruff provided a transparent and pleasant sales experience from start to finish. No pressure and she was very responsive. Super!

JACQUELINE WOODRUFF

9/24/2025

Adam, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

BIRMINGHAM, MI

Peter V|2026 Chevrolet Equinox

Confirmed Sales Customer

9/24/2025

It was amazing. Tye was amazing too he was very helpful

TYRONE GIBSON

9/24/2025

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

CLINTON TWP, MI

Al B|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/24/2025

I have nice experience with them, special thanks to sales person donald hintz

DONALD HINTZ

9/24/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you're ever in need of more help, please let us know!

Business Response

STERLING HEIGHTS, MI

Eric G|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/24/2025

It was great. Eliana made the purchase super easy and fast! thanks.

ELIANA JIMENEZ

9/25/2025

Eric, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit! Give us a call at 586-939-7300

Business Response

CLARKSTON, MI

Mary W|2026 Chevrolet Trailblazer

Confirmed Sales Customer

9/24/2025

The salesperson, Andrew Gorgis was very helpful.

ANDREW GORGIS

9/25/2025

Mary, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

MACOMB, MI

Ragheed S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/24/2025

The best people and services i got. And they was so nice to me and they help me lot thank you

9/25/2025

Our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

STERLING HEIGHTS, MI

Michael P|2023 Chevrolet Corvette

Confirmed Service Customer

9/24/2025

Service writer was great and I would never give a bad review, but I am extremely unhappy with the fact that I purchased tire and wheel and that run flat tire would be patched on a new corvette. There is no way that is speed rated correctly and I believe is extremely dangerous

9/25/2025

Michael, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SHELBY TOWNSHIP, MI

Jacqueline W|2026 Chevrolet Silverado EV

Confirmed Sales Customer

9/24/2025

Awesome!

JACQUELINE WOODRUFF

9/25/2025

Jacqueline, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Dwayne M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/25/2025

Quick and painless

STEVEN PIERCE

9/26/2025

Thank you so much for your positive comments about Serra Chevrolet Sterling Heights! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

BRIGHTON, MI

Sandra E|2026 Chevrolet Trax

Confirmed Sales Customer

9/25/2025

Everyone, was Excellent..... Helped us, come up with a few possibilities, of Car Choices, looked all the Options over, and did a Stellar Job, With All the Detail's.... Very Clean Facilities.... Would Recommend SERRA CHEVROLET, to Anyone, who doesn't like high pressure Sales Tactics.... Staff is Friendly and Courteous, and They're Selection of Car's are Very well Stocked... 100% Recommended Place to Shop...

DARRIN UHLIG

9/28/2025

Sandra, thank you so much for your positive comments about Serra Chevrolet Sterling Heights! Thanks again for the recommendation, and have an amazing day! 586-939-7300

Business Response

ROYAL OAK, MI

Marc F|2026 Chevrolet Suburban

Confirmed Sales Customer

9/26/2025

Excellent

HISHAM MANSOOR

9/29/2025

Marc, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

Florane R|2020 Chevrolet Equinox

Confirmed Service Customer

9/25/2025

It was quick, efficient, and curteous.

9/27/2025

Florane, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

SHELBY TOWNSHIP, MI

Patrick M|2022 Chevrolet Blazer

Confirmed Service Customer

9/25/2025

Good experience, no issues with the staff

STERLING HEIGHTS, MI

Christopher W|2026 Chevrolet Equinox

Confirmed Sales Customer

9/25/2025

It was good, John trotto had everything ready when I got there and made the process simple

JOHN TROTTO

9/27/2025

Christopher, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

WARREN, MI

Timothy T|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/25/2025

Lindsey was very professional and even got me a better deal than what we originally discussed. So very happy and was in my brand new Equinox EV in no time. Thank you!

LINDSEY MCKAY

9/27/2025

Timothy, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

ROSEVILLE, MI

Heather B|2025 Chevrolet Equinox EV

Confirmed Service Customer

9/25/2025

Service was quick and everyone was nice from start to finish

9/27/2025

Heather, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

WARREN, MI

Mary H|2013 Chevrolet Equinox

Confirmed Service Customer

9/25/2025

Everyone was very professional and I am pleased with the repair.

9/28/2025

Mary, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

CLINTON TOWNSHIP, MI

Debra F|2026 Chevrolet Trailblazer

Confirmed Sales Customer

9/25/2025

My salesman was very patient with my situation and am now leasing a wonderful Trail Blazer! Thanks so much Anthony! See you when my lease is up.

ANTHONY ABDULLAH

9/28/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Russell S|2024 Chevrolet Blazer

Confirmed Service Customer

9/25/2025

Great

9/28/2025

Russell, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

SHELBY TWP, MI

Karen P|2025 Chevrolet Blazer

Confirmed Service Customer

9/25/2025

I came in for an oil change and tire rotation, and they were very professional and very speedy with the service

9/28/2025

Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Rita W|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/26/2025

Great customer service, it would be perfect if I didn’t have to wait so long for the vehicle to be completed but that expectation was set early so it was excepted.

9/29/2025

Rita, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

Business Response

STERLING HEIGHTS, MI

Michael P|2026 Chevrolet Trailblazer

Confirmed Sales Customer

9/26/2025

Excellent Experience all around!

JOHN TROTTO

9/29/2025

Michael, your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

PLYMOUTH, MI

Debra O|2025 Chevrolet Blazer

Confirmed Service Customer

9/26/2025

All went as promised.

STERLING HEIGHTS, MI

David M|2021 Chevrolet Equinox

Confirmed Service Customer

9/26/2025

It took a little longer than expected but that’s understandable when it comes to body repairs because you don’t know how much damage there is until it is investigated.I was glad that they did a thorough job so that it’s done right.

9/29/2025

David, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us at 586-939-7300 if there's anything more we can do!

Business Response

STERLING HEIGHTS, MI

Chris S|2024 Chevrolet Trailblazer

Confirmed Service Customer

9/27/2025

Thank you for rescheduling my appointment so quickly after it was initially cancelled. I do appreciate that!

HARRISON TOWNSHIP, MI

Jennifer R|2026 Chevrolet Traverse

Confirmed Sales Customer

9/27/2025

Tye was a great salesman, and very knowledgeable

TYRONE GIBSON

9/29/2025

Jennifer, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit! Give us a call at 586-939-7300

Business Response

CLINTON TOWNSHIP, MI

Kelley W|2026 Chevrolet Trailblazer

Confirmed Sales Customer

9/28/2025

Excellent service in the most efficient way. Clear communication and support in fulfilling my needs. Ended up with exactly what I wanted.

ANDREA MCQUEEN

9/30/2025

Kelley, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300. Have an awesome day!

Business Response

NORTHWOOD, OH

Charlene B|2026 Chevrolet Traverse

Confirmed Sales Customer

9/28/2025

Jackie was our salesperson and was knowledgeable, zero pressure and listened to that we needed in a new vehicle. Very pleasant experience…I would definitely recommend her and come back for another vehicle in the future. Jordan was very patient in explaining all our technology and she really knows her stuff!

JACQUELINE WOODRUFF

9/30/2025

Charlene, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

SHELBY TOWNSHIP, MI

Eric B|2024 Chevrolet Trax

Confirmed Service Customer

9/26/2025

Waiting to long for pickup of vehicle and car wash.

MACOMB, MI

Harold T|2023 Chevrolet Trailblazer

Confirmed Service Customer

9/26/2025

Everything went very well

ROSEVILLE, MI

Hannah K|2026 Chevrolet Equinox

Confirmed Sales Customer

9/26/2025

G

ANTHONY ABDULLAH

9/29/2025

Thank you for the high star rating! Please don't hesitate to reach out to us, give us a call at 586-939-7300 if there's anything more we can do!

Business Response

STERLING HEIGHTS, MI

Jeffrey N|2023 Chevrolet Equinox

Confirmed Service Customer

9/27/2025

Great service and very prompt.

WASHINGTON, MI

Marguerite T|2023 Chevrolet Blazer

Confirmed Service Customer

9/29/2025

I had an oil change and tire rotation done...timely, excellent service

9/30/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Serra Chevrolet Sterling Heights and we hope to see you again.

Business Response

STERLING HEIGHTS, MI

Santina T|2025 Chevrolet Equinox

Confirmed Service Customer

9/29/2025

Friendly employees....work finished about an hour and a half later. ..waiting area tv not on and no donuts ....tray was empty.

9/30/2025

Santina, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Give us a call at 586-939-7300

Business Response

MACOMB, MI

Joesph K|2019 Chevrolet Trax

Confirmed Service Customer

9/29/2025

As always, Patrick Tomasek was very helpful and professional.

9/30/2025

Joesph, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit! Give us a call at 586-939-7300

Business Response

MACOMB, MI

Dennis A|2023 Chevrolet Bolt EUV

Confirmed Service Customer

9/29/2025

Fantastic attention to EVERY detail, both before AND at delivery, by sales consultant Jackie Woodruff...she has SET THE BAR! The depth of the Serra Team is reflected in the "can do" spirit and welcome I received from Z, Patrick, Laura, and Michael in Service, and the quick follow-up received from Jordan Sparks, assistant to Ms. Woodruff. With Serra Sterling Heights, I'm home now!

9/30/2025

Dennis, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit! Give us a call at 586-939-7300

Business Response

CLAWSON, MI

Claudia P|2024 Chevrolet Equinox

Confirmed Service Customer

9/29/2025

My service tech, Jason , helped in finding my coupons that I had on my account to defray some of my cost. Very helpful.

9/30/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Carol K|2018 Chevrolet Equinox

Confirmed Service Customer

9/29/2025

Person who signed me in was very informative, friendly and fast. Service was done in the timeframe given to me at sign -in. Person who checked me out was very friendly and fast. Receiving car wash was a nice perk.

CLINTON TWP, MI

Joseph K|2017 Chevrolet Suburban

Confirmed Service Customer

9/29/2025

I take extra precautionary measures in maintaining my 2017 Suburban with 119k miles and hope that it'll be as reliable as my previous 2002 Suburban that lasted 16 years and 200k miles. I will do the "extra" in order to maintain this reliability to keep my trust not only in the vehicle, but trusting those that are servicing my vehicle. Trust in the people taking care of my vehicle is my most important value. That trust has been completely eliminated with my last visit to Serra Whelan in Sterling Heights. Upon returning home from a long road trip, I scheduled an appointment online for a 112.5K enhanced maintenance package costing $143.93 that covers a variety of inspection points, specifically a couple that would assuage some current concerns that I am having with the vehicle such as starter switch, air shock compressor, transmission temp. However, when I appeared for my appointment, I was told that I would have to schedule a separate appointment for the enhanced inspection and leave the vehicle for more than a day. Isn't this what I scheduled? This was not made clear at the time I made the online appointment and I wasn't prepared to leave my vehicle so I opted for the basic oil change at this time. Michael, the service advisor, told me the vehicle is due for a BG Fuel Induction Service. I never heard of such a thing and was quite hesitant to agree to a pricey service but wanting to ensure the reliability of the vehicle, I agreed. Afterwards when I had a moment to research this procedure, I realized this was very unnecessary and I feel I have been scammed! This service is to improve engine performance. My engine was performing just fine and since I use only Top Tier detergent fuel, this expensive service was completely unwarranted. I suggest a couple questions by the service advisor to gage the engine performance would be more beneficial rather than selling an expensive service just because the mileage would indicate as such. Furthermore, I discovered GM Service Bulletin 04-06-04-051H, dated August 2023, stating that this procedure is unnecessary as a preventive measure if the engine is performing well and Top Tier fuel is being used! Do you not read your own service bulletins! Finally, my front left tire was accidentally punctured by your technician. Accidents happen. However, I understand that 4x4 vehicles had to have all four tires within a certain range of tread depth to ensure proper safety measures in Stabil Trak and 4x4 engagement. According to my research, the widely accepted parameters for tread depth on the four tires should be within a range of 2-6/32". The new tire has a tread depth of 13/32" and my remaining tires are at 8/32" tread depth which a difference of 5/32" renders it barely within the acceptable range. Some Internet forums say the tread should be no less than 2/32" difference! I'll probably just get 3 new tires within a year or so, much sooner than I would have otherwise planned, just to ease this anxiety. All in all, this was a very bad experience and after coming here for the past 26+ years, and since trust is a very important factor, I unfortunately do not trust the service department here and will not be returning to Serra Whelan again.

9/30/2025

Joseph, thank you for taking the time to leave us your honest feedback. We would like an opportunity to make this up to you. If you are willing, please reach out to our Service Manager, Laura Marklin at 586-274-0386 so we can work towards a resolution.

Business Response

NEW BALTIMORE, MI

Gary L|2026 Chevrolet Equinox

Confirmed Sales Customer

9/28/2025

I enjoy the people that work there.

LEE WALCH

9/30/2025

Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Jeffrey T|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/29/2025

Our sales lady Jackie Woodruff does an amazing job making sure our experience is top notch from beginning to end.

JACQUELINE WOODRUFF

9/30/2025

Jeffrey, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

STERLING HEIGHTS, MI

Kristyn R|2025 Chevrolet Silverado EV

Confirmed Sales Customer

9/29/2025

Lindsey was great! Highly recommend working with her and Serra Chevy

LINDSEY MCKAY

9/30/2025

Kristyn, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Thanks for the recommendation, and have an amazing day!

Business Response

WARREN, MI

Khurram R|2025 Chevrolet Blazer EV

Confirmed Sales Customer

9/29/2025

Jessica helped us secure the deal all along. Excellent customer service and documentation process.

JESSICA SADA

9/30/2025

Khurram, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ROCHESTER HILLS, MI

Phoebe R|2020 Chevrolet Equinox

Confirmed Service Customer

9/29/2025

Maryann was very friendly & efficient. I was offered a ride home because the oil change was going to take longer than normal which was great. Oil change was done close to the time she said it said be would be done.

STERLING HEIGHTS, MI

Brandi M|2025 Chevrolet Equinox EV

Confirmed Sales Customer

10/2/2025

Everyone was great!

ROCKIE YOUSIF

10/6/2025

Brandi, thank you so much for the positive review! Feel free to reach out to give us a call at 586-939-7300 if you need anything. Have a wonderful day.

Business Response

BLOOMFIELD TOWNSHIP, MI

Megan F|2023 Chevrolet Traverse

Confirmed Service Customer

10/3/2025

I had a good experience. I had to bring my two year old and didn’t realize there was a play room. We were going for a walk around while we waited, and a nice lady in the showroom told us about it. My son loved it. I so, so, so appreciate having a safe place for him to play while we waited for our car. Thank you for being so welcoming to families.

10/6/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We hope to see you soon!

Business Response

SHELBY TWP, MI

Sherry S|2026 Chevrolet Equinox

Confirmed Sales Customer

10/6/2025

Andrea is amazing, I came in knowing I was purchasing. She just made the transition smooth as possible.

ANDREA MCQUEEN

10/7/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

STERLING HEIGHTS, MI

Jared J|2026 Chevrolet Equinox

Confirmed Sales Customer

9/29/2025

The service Steve provided was exceptional from start to finish. He really took the time to understand my family's car needs. What set him apart was his professionalism and ease to work with throughout the process. He made getting our new Equinox exciting! I will be back to work with Steve and Serra next time I need a new vehicle.

STEVEN YUCHA

9/30/2025

Jared, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

FERNDALE, MI

Robert B|2025 Chevrolet Equinox

Confirmed Service Customer

10/5/2025

Fast service......very friendly and professional.

10/7/2025

Robert, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 586-939-7300

Business Response

HARRISON TOWNSHIP, MI

Jeff T|2026 Chevrolet Equinox

Confirmed Sales Customer

10/5/2025

I had an excellent experience with this dealership. From start to finish, everything was smooth and stress-free. The team was easy to deal with—no pressure at all. Highly recommended.

BRYAN NICHOLAS

10/7/2025

Jeff, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

MACOMB, MI

Robert C|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

10/6/2025

Very professional & friendly service

10/7/2025

Robert, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CLINTON TOWNSHIP, MI

Nancy R|2020 Chevrolet Equinox

Confirmed Service Customer

10/6/2025

pleasant people. on time service.clean rooms to wait in.

10/7/2025

Nancy, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

STERLING HEIGHTS, MI

Eric R|2022 Chevrolet Blazer

Confirmed Service Customer

10/6/2025

Mike Blanzy was friendly and helpful from the start. Kept me in the loop for the duration of my appointment. Facility was clean and everything went smoothly!

10/7/2025

Eric, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit! Give us a call at 586-939-7300

Business Response

DEARBORN HEIGHTS, MI

Basiliki K|2025 Chevrolet Blazer EV

Confirmed Service Customer

10/7/2025

My technician who I worked with was wonderful. He was great and gave me a loaner car. But the issue I brought the vehicle in for happened again a few days later. The one pedal drive randomly came on while I was on the highway.

10/8/2025

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Give us a call at 586-939-7300

Business Response

HAZEL PARK, MI

Austin M|2025 Chevrolet Equinox EV

Confirmed Sales Customer

10/7/2025

Andrew Gorgis was our salesman and he took great care of us and listened to our wants and needs. He made the experience feel special and fun.

ANDREW GORGIS

10/8/2025

We're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Please don't hesitate to reach out or give us a call at 586-939-7300 if there's anything additional we can do for you.

Business Response

WARREN, MI

Judith K|2018 Chevrolet Impala

Confirmed Service Customer

10/7/2025

Welcoming , friendly and professional staff. Carefully explained the necessary work and options plus costs

10/8/2025

Judith, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit!

Business Response

STERLING HEIGHTS, MI

Pamela S|2026 Chevrolet Equinox

Confirmed Sales Customer

10/7/2025

Salesman extremely helpful

DONALD HINTZ

10/9/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! Please let us know, give us a call at 586-939-7300 if there is anything else we can do for you; we are more than happy to help!

Business Response

MACOMB, MI

Jennifer D|2024 Chevrolet Blazer

Confirmed Service Customer

10/8/2025

Great wxperience

CHESTERFIELD, MI

Karim A|2025 Chevrolet Equinox EV

Confirmed Sales Customer

10/8/2025

Great service in every way

ELIANA JIMENEZ

10/9/2025

Karim, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Anne W|2021 Chevrolet Blazer

Confirmed Service Customer

10/8/2025

The service rep, Mike Blanzy, was fantastic. He was patient and helpful, answering my questions with knowledge and understanding. The oil change and tire rotation went well, and throughout the entire appointment I was treated with respect and had only positive interactions.

SHELBY TOWNSHIP, MI

Vincent G|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

10/8/2025

Awesome People, quick thorough service.

10/9/2025

Vincent, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! Give us a call at 586-939-7300

Business Response

EASTPOINTE, MI

Diane B|2026 Chevrolet Equinox

Confirmed Sales Customer

10/8/2025

Very helpful and efficient

DARRIN UHLIG

10/10/2025

Diane, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

EASTPOINTE, MI

Joseph G|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/8/2025

Robert Kraft is the best!

ROBERT KRAFT

10/10/2025

We're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Cheryl R|2024 Chevrolet Blazer

Confirmed Service Customer

10/7/2025

Very efficient

10/8/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SHELBY TOWNSHIP, MI

Ruth B|2022 Chevrolet Trax

Confirmed Service Customer

10/7/2025

Servicing our vehicle was done well, very professional and efficient, courteous. Good job!

10/8/2025

Ruth, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

STERLING HEIGHTS, MI

Krystle M|2025 Chevrolet Equinox EV

Confirmed Sales Customer

10/7/2025

Jessica Sada was a pleasure to work with.

JESSICA SADA

10/8/2025

Krystle, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

FLINT, MI

Tami P|2024 Chevrolet Trax

Confirmed Service Customer

10/7/2025

So far each visit has been great. Thank you.

10/8/2025

Tami, thank you for sharing your positive experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

CLINTON TOWNSHIP, MI

Corrado P|2024 Chevrolet Camaro

Confirmed Service Customer

10/8/2025

Great friendly conversation with the staff.

STERLING HEIGHTS, MI

Craig G|2026 Chevrolet Tahoe

Confirmed Sales Customer

10/8/2025

Our salesperson, John is a very knowledgable car guy. Knows and follows trends well.

JOHN TROTTO

10/10/2025

Craig, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

LUDINGTON, MI

Sherry C|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/8/2025

Zach Gregory is the best!!!

ZACHERY GREGORY

10/10/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

NEW BOSTON, MI

Richard F|2023 Chevrolet Traverse

Confirmed Service Customer

10/8/2025

I was in and out in a timely manner. No issues. It was for an oil change and tire rotation.

10/10/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Antonio P|2021 Chevrolet Tahoe

Confirmed Service Customer

10/8/2025

Excellent service, Mr Michael Johnson was the best!

10/10/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

CLINTON TOWNSHIP, MI

Nancy P|2026 Chevrolet Equinox

Confirmed Sales Customer

10/8/2025

Steve was great salesman and not too pushy

STEVEN YUCHA

10/11/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

CHESTERFIELD, MI

Lori L|2026 Chevrolet Trailblazer

Confirmed Sales Customer

10/8/2025

My family and I are a repeat customers with Jackie Woodruff. She is amazing to work with she has our trust and loyalty.

JACQUELINE WOODRUFF

10/11/2025

Thank you for choosing Serra Chevrolet Sterling Heights as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

ROYAL OAK, MI

Jessica G|2018 GMC Acadia

Confirmed Service Customer

10/8/2025

It took an hour and a half for an oil change and tire rotation. He estimate “about an hour”. No one updated me, I had to inquire asking how much longer before it was finished. My appt was at 11:20. My girlfriend had an appt at 10:50 for an oil change and an alignment. Mine was done before hers and after 3 hrs she finally told them to forget the alignment. And she left without it getting done.

10/10/2025

We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (888) 245-0003. We look forward to hearing from you.

Business Response

UTICA, MI

Timothy F|2020 Chevrolet Equinox

Confirmed Service Customer

10/8/2025

excellent

10/10/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

David D|2024 Chevrolet Blazer EV

Confirmed Service Customer

10/8/2025

I brought my vehicle in for a recall inspection. It went very smooth and vehicle was ready in about an hour.

10/11/2025

David, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call at 586-939-7300. Have an awesome day!

Business Response

SHELBY TOWNSHIP, MI

Martha H|2024 Chevrolet Traverse Limited

Confirmed Service Customer

10/8/2025

Always a great experience they answer all questions and explain in detail

SHELBY TOWNSHIP, MI

Michelle H|2025 Chevrolet Equinox EV

Confirmed Sales Customer

10/8/2025

Great experience! Highly recommended!

NATHAN BURNS

10/11/2025

Michelle, Your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

CLINTON TOWNSHIP, MI

Suzanne G|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/9/2025

Aleks was wonderful and explained everything to me.

10/11/2025

Suzanne, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SHELBY TWP, MI

Jennifer B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/9/2025

We always have such a great experience when we are at Serra Chevrolet in Sterling Heights with our favorite Saleswoman Lindsey! This is the second vehicle that we have gotten from Lindsey. She is so knowledgeable and helpful throughout the whole process, even handles my picky husband's million questions! She makes things go extremely smooth. If you are looking for a new vehicle she is your girl!!

LINDSEY MCKAY

10/12/2025

Jennifer, Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

FLUSHING, MI

Gerald K|2025 Chevrolet Equinox

Confirmed Service Customer

10/9/2025

Everything went well. Staff is friendly

10/11/2025

Gerald, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Daniel S|2024 Chevrolet Equinox

Confirmed Service Customer

10/9/2025

the representitive was very helpful

10/12/2025

Daniel, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

SHELBY TOWNSHIP, MI

Margaret Y|2026 Chevrolet Equinox

Confirmed Sales Customer

10/9/2025

Darren was very patient and knowledgeable. Everyone I encountered was friendly and helpful.

DARRIN UHLIG

10/12/2025

Margaret, we are glad we could help. If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

CLINTON TOWNSHIP, MI

James B|2026 Chevrolet Trailblazer

Confirmed Sales Customer

10/9/2025

Sales representative was helpful and answered all questions. Will recommend others to purchase from this dealership.

DARRIN UHLIG

10/12/2025

James, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WARREN, MI

James O|2024 Chevrolet Blazer

Confirmed Service Customer

10/10/2025

1st time ever not 5 stars. Dropped off for an oil change. Left vehicle. Text came 20 minutes later that car was ready. Picked up 2 hours later. Told car would be pulled right up. Waited 10 minutes- went back asked for keys,since I saw where car was packed. Wasn’t washed. Found someone to put thru wash. Came out nearly as dirty as it went in

10/12/2025

James, thank you for taking the time to leave us your honest feedback. We'd like the opportunity to turn your experience around. Please reach out to our Service Manager, Laura Marklin at 586-274-0386 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

STERLING HEIGHTS, MI

David M|2026 Chevrolet Equinox

Confirmed Sales Customer

10/10/2025

FAST FRIENDLY AND PROFESSIONAL

BRYAN NICHOLAS

10/12/2025

David, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

STERLING HEIGHTS, MI

Manuel L|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/10/2025

It was a great experience, was introduced to a lot of sales people. Very nice!

ROBERT KRAFT

10/12/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We look forward to your next visit! Take care!

Business Response

WARREN, MI

Laura F|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/10/2025

Rockie was a wonderful help getting me behind the wheel in a new car. Recommend him and this dealership to everyone

ROCKIE YOUSIF

10/12/2025

Laura, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

OXFORD, MI

Kenneth C|2025 Chevrolet Equinox EV

Confirmed Sales Customer

10/11/2025

My salesperson, Jackie Woodruff worked very hard to assure a good sales experience.

JACQUELINE WOODRUFF

10/13/2025

Kenneth, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

DETROIT, MI

Sally P|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

10/12/2025

I brought it in for an oil change and a tire that was losing air pressure . I walked out with an oil change, front end alignment, and a new tire. The tire bead came off the tire when they took the tire off the rim . This sounds like a problem with the tire...... somehow I was made to pay for the new tire . Great salesmanship on your part. Bad luck for me ????

10/13/2025

Sally, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to our Service Manager, Laura Marklin, at 586-274-0386 so we can assist you further.

Business Response

WARREN, MI

Patrick O|2025 Chevrolet Equinox EV

Confirmed Sales Customer

10/12/2025

Easy from start to finish. Very professional and expert guidance every step of the way.

BRYAN NICHOLAS

10/13/2025

Patrick, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

GROSSE POINTE WOODS, MI

Michael P|2026 Chevrolet Trax

Confirmed Sales Customer

10/12/2025

Illianna was very helpful,prepared and patient with us. She made the experience good

ELIANA JIMENEZ

10/13/2025

Michael, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

EASTPOINTE, MI

Stuart A|2025 Chevrolet Equinox

Confirmed Service Customer

10/13/2025

Quick and efficient service. Service advisor Michael Blanzy is highly recommended...works well with customers and is very knowledgeable and courteous!11

10/14/2025

Stuart, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

STERLING HEIGHTS, MI

Jacqueline Q|2023 Chevrolet Traverse

Confirmed Service Customer

10/13/2025

Needed a tire repair and it was done quickly

10/14/2025

Jacqueline, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SHELBY TOWNSHIP, MI

Keith P|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/13/2025

Service advisor Jason Crager was beyond helpful and Courteous. Repairs were done in a timely fashion and truck is running great!

10/13/2025

Keith, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

MACOMB, MI

Ronald R|2019 Chevrolet Trax

Confirmed Service Customer

10/13/2025

PAT WAMSLEY AND THE SERVICE DEPARTMENT TEAM ALWAYS TAKES GREAT CARE OF ME & MY CAR!

10/13/2025

Ronald, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

ROCHESTER, MI

John L|2022 Chevrolet Trailblazer

Confirmed Service Customer

10/13/2025

The service advisor was quick to point out a problem that needed repaired and got fixed, he also got me a ride home until the car was done.

10/14/2025

John, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

STERLING HEIGHTS, MI

Ronald M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/14/2025

Everything was done fast.

10/15/2025

Ronald, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

MACOMB, MI

Edmond F|2019 Chevrolet Equinox

Confirmed Service Customer

10/14/2025

prompt service and good value

10/15/2025

Edmond , we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Robert B|2020 Chevrolet Blazer

Confirmed Service Customer

10/15/2025

Patrick is always very helpful and great to work with. He keeps you up to date and is very customer focused.

10/16/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Serra Chevrolet Sterling Heights

Business Response

WARREN, MI

Amanda G|2020 Chevrolet Equinox

Confirmed Service Customer

10/15/2025

It's was alot faster then expected. The wifi speed was good so I was able to do work in the waiting room

10/16/2025

Amanda, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Matthew G|2023 GMC Acadia

Confirmed Service Customer

10/15/2025

The dealership was very accommodating as they got my vehicle in on short notice and completed my service in a timely manner. The price was fair too.

10/16/2025

Matthew, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Give us a call at 586-939-7300

Business Response

CLINTON TOWNSHIP, MI

Lucas M|2015 Chevrolet Tahoe

Confirmed Service Customer

10/8/2025

I had been impressed by the brief glances of their service that I got when helping bring my FIL's car in, so chose to bring the car back to this dealership when we bought it. Everyone I interacted in the service area was knowledgeable and easy to talk to, made efforts to be as transparent as possible, issues that the mechanic found were very clearly spelled out and documented with pictures, approvals for service and maintenance needs and payments were handled online.

WARREN, MI

Michael Y|2025 Chevrolet Trax

Confirmed Service Customer

10/9/2025

1:15 to long for a oil change with a appointment

10/11/2025

Michael, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to our Service Manager, Laura Marklin at 586-274-0386 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

ROCHESTER, MI

Chad C|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/10/2025

Darrin was quick fast and efficient, which I really appreciate. When I walked in the door, everyone asked if I need some help.

DARRIN UHLIG

10/12/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Donald F|2025 Chevrolet Equinox

Confirmed Service Customer

10/10/2025

Great and fast

10/12/2025

Donald, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

STERLING HEIGHTS, MI

Jennifer L|2025 Chevrolet Equinox

Confirmed Service Customer

10/10/2025

Customer service was very helpful, I was able to use a coupon that was for another dealership

WARREN, MI

Kathy F|2024 Chevrolet Blazer

Confirmed Service Customer

10/10/2025

Very friendly and was out in no time !! Thank you !!

10/13/2025

Your wonderful feedback and rating mean a lot to us. Thank you again for choosing Serra Chevrolet Sterling Heights and we hope to see you again.

Business Response

SHELBY TWP., MI

Michael G|2020 Chevrolet Equinox

Confirmed Service Customer

10/11/2025

My car was ready sooner than promised, with all work items completed to my satisfaction.

SHELBY TOWNSHIP, MI

Douglas B|2022 Chevrolet Camaro

Confirmed Service Customer

10/13/2025

They all did good!

10/14/2025

Douglas, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Susan M|2022 Chevrolet Equinox

Confirmed Service Customer

10/14/2025

Michael Johnson was more then helpful.

STERLING HEIGHTS, MI

Dawn D|2026 Chevrolet Equinox

Confirmed Sales Customer

10/15/2025

Fantastic. Working with Steve was great.

STEVEN YUCHA

10/16/2025

We're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Please don't hesitate to reach out; give us a call at 586-939-7300 if there's anything additional we can do for you.

Business Response

MACOMB, MI

Gina R|2025 Chevrolet Trailblazer

Confirmed Service Customer

10/15/2025

It was fast and convenient! Patrick Tomasek is always excellent.

10/16/2025

We're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Please don't hesitate to reach out, give us a call at 586-939-7300 if there's anything additional we can do for you.

Business Response

STERLING HEIGHTS, MI

Stephen D|2026 Chevrolet Trailblazer

Confirmed Sales Customer

10/15/2025

John Trotto was on top of everything. He just got everything moving quickly and so smoothly. All things were done very efficiently > Very happy not with only his work done but also the Trailblazer we now have.

JOHN TROTTO

10/16/2025

We're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Please don't hesitate to reach out give us a call at 586-939-7300 if there's anything additional we can do for you.

Business Response

SHELBY TOWNSHIP, MI

Andrew C|2025 Chevrolet Equinox

Confirmed Service Customer

10/15/2025

Scheduled service using the on-line appointment system & it went without any issues.

SHELBY TWP, MI

Brad B|2026 Chevrolet Traverse

Confirmed Sales Customer

10/16/2025

Good Customer Service. Easy to work with

ANTHONY ABDULLAH

10/18/2025

Brad, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WARREN, MI

Troy P|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/16/2025

Was very responsive to my concern and resolved the issue.

10/19/2025

We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MACOMB, MI

Raven S|2025 Chevrolet Trax

Confirmed Service Customer

10/16/2025

Excellent and fast service as always!

10/19/2025

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WARREN, MI

Jeffery P|2025 Chevrolet Equinox

Confirmed Service Customer

10/16/2025

Quick and easy

10/19/2025

Jeffery, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MACOMB, MI

Stanley M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/16/2025

I have been a Serra customer now through two truck leases since 2022. yesterday, I saw a vast improvement, starting with the video being taken of the periphery of the vehicle, to the return of my key and paperwork at completion. But the best part was the excellent mannerism of the gal who waited on me!!

10/19/2025

Stanley, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Daniel M|2020 Chevrolet Corvette

Confirmed Service Customer

10/16/2025

Excellent service!

10/19/2025

Daniel, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GROSSE POINTE, MI

Carolyn H|2026 Chevrolet Equinox

Confirmed Sales Customer

10/16/2025

Steve Yucha is always personable but professional. The process of turning in my old lease and getting a new lease was fast and efficient.

STEVEN YUCHA

10/18/2025

Carolyn, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WASHINGTON, MI

Liviana P|2019 Chevrolet Trax

Confirmed Service Customer

10/16/2025

very helpful and efficient! Thank you!

10/19/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Give us a call at 586-939-7300

Business Response

WARREN, MI

Frank P|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/16/2025

Jackie is amazing and she was great when we first came 3 years ago

JACQUELINE WOODRUFF

10/19/2025

Frank, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DETROIT, MI

Russell M|2026 Chevrolet Equinox

Confirmed Sales Customer

10/16/2025

Salesman excellent. But took a lot of paperwork to complete

TYRONE GIBSON

10/19/2025

Russell, thank you for your kind words and this wonderful review. If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

SHELBY TOWNSHIP, MI

Charles P|2026 Chevrolet Equinox

Confirmed Sales Customer

10/16/2025

Darrin was so professional and got me in to the perfect car, for a great price,I would definitely recommend Serra Chevrolet to friends and family

DARRIN UHLIG

10/19/2025

Charles, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. We sincerely value your business and look forward to your next visit!

Business Response

WARREN, MI

Jesse S|2022 GMC 1500 Sierra

Confirmed Service Customer

10/18/2025

From to start to finish was above and beyond what I expected. Keep setting the bar high for all. Special thanks to Jason Crager.

lexington, MI

Dominke H|2026 Chevrolet Equinox

Confirmed Sales Customer

10/18/2025

Great experience and my sales agent Elaina was amazing!

ELIANA JIMENEZ

10/21/2025

Dominke, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. We are always more than happy to assist you if anything else comes up. Give us a call at 586-939-7300. Take care!

Business Response

WARREN, MI

Gail G|2025 Chevrolet Equinox

Confirmed Service Customer

10/18/2025

Easy and quick. I was kept informed during the process. Everyone treated me so nice. Thanks for that.

10/21/2025

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Diane R|2026 Chevrolet Traverse

Confirmed Sales Customer

10/20/2025

Andrea McQueen was great to work with!!

ANDREA MCQUEEN

10/21/2025

Diane, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CLAWSON, MI

Sandra W|2025 Chevrolet Blazer

Confirmed Service Customer

10/20/2025

Great service!

10/21/2025

Sandra, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

MACOMB, MI

Shirley M|2024 Chevrolet Equinox

Confirmed Service Customer

10/20/2025

Was in and out of the dealership in a good time.

10/21/2025

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

STERLING HEIGHTS, MI

Nigel O|2025 Chevrolet Colorado

Confirmed Sales Customer

10/21/2025

Andrea was wonderful to work with, responded very quickly and seemed eager to help make sure I was getting exactly what I wanted and even rushed to get my accessories installed so I could get my truck sooner. The woman in financing (cannot for the life of me remember her name) was great too. She didn't make me feel rushed and took extra time to make sure I understood everything I was signing up for.

ANDREA MCQUEEN

10/21/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SOUTHFIELD, MI

Charles R|2014 Buick LaCrosse

Confirmed Service Customer

10/21/2025

I had an old punch card for a free oil change which was honored at this visit. I had the transmission serviced while I was there. The services were started promptly and the wait time was shortened by 30 minutes. While I was waiting I observed a BBQ outside. They offered free lunch while I was waiting for my service to be completed. When my car was finished they washed it as well. Wow!!! was I impressed! free coffee, lunch, oil change and car wash. What a fantastic experience. Why go anywhere else. This dealer offers an oil change that is discounted when you donate blood at one of their sponsored Red Cross blood drives. That is what got me started using this dealer over Rinke Buick. BTW my car is a Buick and I service it here at the Chevy dealer.

10/22/2025

Charles, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

FRASER, MI

Bruce H|2026 Chevrolet Equinox

Confirmed Sales Customer

10/22/2025

Zach Gregory our sales associate was incredible to work with, a true partner in completing this transaction. We have now purchased our last 5 vehicles from Serra (formerly Whelan) Chevrolet and plan on returning when the time comes again for us to purchase a vehicle. Additionally we have always been totally satisfied with the Service Dept at this dealer.

ZACHERY GREGORY

10/22/2025

Bruce, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you ever need anything else from us, please feel free to give us a call at 586-939-7300. Have an awesome day!

Business Response

SHELBY TOWNSHIP, MI

Donald P|2021 Chevrolet Equinox

Confirmed Service Customer

10/16/2025

Thought price of air filters was too expensive, too pricey. Auto zone is a lot cheaper.

10/19/2025

Donald, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Steve B|2026 Chevrolet Trailblazer

Confirmed Sales Customer

10/17/2025

Everything was perfect

ELIANA JIMENEZ

10/19/2025

Steve, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

CLINTON TOWNSHIP, MI

Thomas N|2021 Chevrolet Traverse

Confirmed Service Customer

10/17/2025

I responded to an advertisement and everything went great from there

SHELBY TOWNSHIP, MI

Ronald K|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

10/17/2025

very friendly and knowledgeable

STERLING HEIGHTS, MI

Stanley D|2019 Chevrolet Equinox

Confirmed Service Customer

10/20/2025

Good and friendly service.

10/21/2025

Stanley, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Business Response

STERLING HEIGHTS, MI

Carmen D|2021 Chevrolet Equinox

Confirmed Service Customer

10/20/2025

Everything went smoothly and was done faster than expected. Service guy was very friendly and helpful.

10/21/2025

Carmen, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Give us a call at 586-939-7300

Business Response

CLINTON TOWNSHIP, MI

Matthew S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/20/2025

great service, on time.

10/21/2025

Matthew, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit! Give us a call at 586-939-7300

Business Response

WARREN, MI

Margaret N|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/21/2025

Everyone was very nice and extremely helpful.

SAINT CLAIR SHORES, MI

Pamela S|2026 Chevrolet Equinox

Confirmed Sales Customer

10/21/2025

We have been dealing with John Trotto and John Webber for almost 20 years. John Trotto is just the best sales person with such invaluable knowledge about whatever vehicle we purchase. Especially our 3 Corvettes we have purchased from the Serra Dealership. Keep Up The Good Work

JOHN TROTTO

10/22/2025

Pamela, we are very happy to have provided you with such a positive experience! Thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again.

Business Response

WASHINGTON, MI

Janet B|2025 Chevrolet Equinox

Confirmed Service Customer

10/21/2025

Friendly staff and competent mechanics

10/22/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CLINTON TOWNSHIP, MI

Alexandra O|2025 Chevrolet Blazer

Confirmed Service Customer

10/22/2025

Patrick is so kind. I am so glad he helped me. Ben is a great guy, too. It’s really nice to see employees who genuinely like each other.

10/23/2025

Alexandra, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

SHELBY TWP, MI

Patricia M|2026 Chevrolet Equinox EV

Confirmed Sales Customer

10/22/2025

Everyone was extremely friendly and helpful. The fact that I was able to take an EV Equinox home and drive it was what gave me the confidence that I was making the right decision.

LEE WALCH

10/23/2025

Patricia, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Give us a call at 586-939-7300

Business Response

CLINTON TWP, MI

Edmond F|2014 Chevrolet Impala

Confirmed Service Customer

10/22/2025

Great service good prices

10/23/2025

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Give us a call at 586-939-7300

Business Response

STERLING HEIGHTS, MI

Coty F|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/22/2025

Darrin was my salesmen he did a wonderful job. Me as a first time person for getting a lease was very helpful in answer any and all of my questions question. I will be going back to him!

DARRIN UHLIG

10/23/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit!

Business Response

STERLING HEIGHTS, MI

Rita K|2026 Chevrolet Traverse

Confirmed Sales Customer

10/22/2025

Fine

BRYAN NICHOLAS

10/23/2025

Rita, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help! 586-939-7300

Business Response

SHELBY TOWNSHIP, MI

Pero P|2026 Chevrolet Equinox EV

Confirmed Sales Customer

10/22/2025

Great experience when I walked in the door, from asking for help from a sales consultant to finalizing the deal. Thank You Jessica!!

JESSICA SADA

10/23/2025

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SHELBY TOWNSHIP, MI

Michael W|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/22/2025

She did a fantastic job. Was ready and prepared. We came in to buy a vehicle and ended up buying on and leasing one.

JESSICA SADA

10/23/2025

Michael, thank you so much for your positive comments about Serra Chevrolet Sterling Heights! If you have any further questions, please give us a call. We're always happy to help! 586-939-7300.

Business Response

STERLING HEIGHTS, MI

Elisabeth K|2026 Chevrolet Trailblazer

Confirmed Sales Customer

10/23/2025

Jackie was absolutely wonderful! It was my daughter’s first lease. Jackie worked hard to get her the best deal. And she took the time to explain everything in detail and made sure my daughter understood it all and was comfortable throughout the transaction and with the car. We definitely will be back when it is time for a next car.

JACQUELINE WOODRUFF

10/26/2025

Elisabeth, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you ever need anything else from us, please feel free to give us a call at 586-939-7300. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Marc B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/22/2025

Great people, great service.

BRUCE TWP, MI

Maria C|2020 Chevrolet Malibu

Confirmed Service Customer

10/22/2025

My service person ,Tom Walmsley, is kind and thoughtful. I travel a long distance to come to you. I hope to always feel kindly treated.

10/22/2025

Maria, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

GROSSE POINTE PARK, MI

Arjanit M|2016 Chevrolet Equinox

Confirmed Service Customer

10/22/2025

Nick is a great guy, very helpful person!

STERLING HEIGHTS, MI

Warren W|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

10/22/2025

It was very nice that our Sales Representative John Trotto can out to visit and say Hello.

10/22/2025

Warren, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

STERLING HEIGHTS, MI

Phillip C|2014 Chevrolet Malibu

Confirmed Service Customer

10/22/2025

Excellent work. Excellent customer service. Service professional, Maryann McGee was very attentive and helpful as far as recommending certain services for my auto. She is a valuable asset to your service team.

10/24/2025

Phillip, thank you for your kind words and this wonderful review! Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Melissa G|2026 Chevrolet Equinox

Confirmed Sales Customer

10/22/2025

Thank you!

JACQUELINE WOODRUFF

10/24/2025

Melissa, we really appreciate your positive review! Thank you again for choosing Serra Chevrolet Sterling Heights and we hope to see you again.

Business Response

STERLING HEIGHTS, MI

Gerald W|2017 Chevrolet Colorado

Confirmed Service Customer

10/22/2025

The service from beginning to end was excellent. But I was shocked by the oil leak repair estimate of $7,000. My truck is 7 years old with 62,000 miles.

10/23/2025

Gerald, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Debra P|2026 Chevrolet Equinox

Confirmed Sales Customer

10/23/2025

Awesome experience, love the equinox!

CHRISTOPHER DIGIUSEPPE

10/26/2025

Debra, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAINT CLAIR SHORES, MI

Sherry W|2022 Chevrolet Blazer

Confirmed Service Customer

10/23/2025

Great experience, Pat goes above and beyond

10/26/2025

Sherry, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

MACOMB, MI

Stacey M|2026 Chevrolet Equinox

Confirmed Sales Customer

10/23/2025

Rockie was amazing and got me the best deal! I wasn't thrilled with downsizing from my Suburban into an Equinox, but he kept it positive and made me feel good about the purchase overall. Will definitely be back when I need another vehicle. Thank you!

ROCKIE YOUSIF

10/26/2025

Stacey, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. We sincerely value your business and look forward to your next visit!

Business Response

HARRISON TOWNSHIP, MI

Robert C|2025 Chevrolet Blazer

Confirmed Service Customer

10/23/2025

I brought my 2025 Blazer in for an oil change, tire rotation, and inspection. The service was completed in about an hour. I later noticed that the tire pressure had not been checked. I corrected it myself. With the temperature drop at this time of year this is one item that requires more attention during the service procedure. Not all customers have an air pump.

10/25/2025

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Joesph K|2019 Chevrolet Trax

Confirmed Service Customer

10/23/2025

Patrick Tomasek is always so courteous, helpful, and professional. He is an asset to the company.

10/25/2025

Joesph, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

MACOMB, MI

Sheryl Z|2026 Chevrolet Trailblazer

Confirmed Sales Customer

10/23/2025

Awesome

JACQUELINE WOODRUFF

10/25/2025

We are very happy to have provided you with such a positive experience! If you have any further questions, please give a call at 586-939-7300. We're always happy to help!

Business Response

OAK PARK, MI

Michael M|2025 Chevrolet Equinox

Confirmed Service Customer

10/24/2025

Great service that was quick. A great experience and I would recommend them to anyone.

10/26/2025

Michael, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

STERLING HEIGHTS, MI

Brandy Y|2024 Chevrolet Traverse

Confirmed Service Customer

10/24/2025

Geoff who helped me out was very friendly and all around a great guy!!

10/26/2025

Brandy, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WARREN, MI

Linda F|2026 Chevrolet Equinox

Confirmed Sales Customer

10/24/2025

Awesome. I just went in to see what car I wanted and I ended up getting the Equinox in just a few hours. Steve Yucha was great Very happy

STEVEN YUCHA

10/26/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARREN, MI

Danielle W|2026 Chevrolet Equinox

Confirmed Service Customer

10/24/2025

Amazing as always

10/26/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

NEW BALTIMORE, MI

Michael C|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/24/2025

Zach was a really good guy and worked well with me! I enjoy coming every time to the dealership with so many good people! I will be back again in two years with hopefully some new good deals!

ZACHERY GREGORY

10/26/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CLINTON TOWNSHIP, MI

Otavio D|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/24/2025

Eliana was very supportive and made the process quick and easy.

ELIANA JIMENEZ

10/27/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

MACOMB, MI

Bob O|2023 Chevrolet Traverse

Confirmed Service Customer

10/25/2025

Good service, friendly, delivered on time.

10/27/2025

Bob, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

STERLING HEIGHTS, MI

Jennise F|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/25/2025

Always so kind

10/27/2025

Jennise, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CHESTERFELD, MI

Terry B|2020 Chevrolet Equinox

Confirmed Service Customer

10/25/2025

Everyone was courteous and the service prompt.

10/27/2025

Terry, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

WARREN, MI

Christopher O|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

10/27/2025

Excellent service and very professional staff!! Always have a great experience. Thank you Patrick and your team!!

WARREN, MI

James L|2026 Chevrolet Trailblazer

Confirmed Sales Customer

10/27/2025

Vehicle arrived at the dealership very quickly and was in perfect condition. Don our sales representative was very patient and helpful throughout the purchase and went out of his way to make sure we were satisfied with all aspects of the vehicle. We were completely satisfied and would recommend Serra Chevrolet Sterling Heights to everyone.

DONALD HINTZ

10/28/2025

James, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Thanks for the recommendation, and have an amazing day!

Business Response

SHELBY TOWNSHIP, MI

Gary F|2026 Chevrolet Traverse

Confirmed Sales Customer

10/27/2025

Our salesman Robert Kraft was great he answered all are questions and concerns and treated us like family what a nice experience.

ROBERT KRAFT

10/28/2025

Gary, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MACOMB, MI

Ashley T|2025 Chevrolet Trax

Confirmed Sales Customer

10/23/2025

As always Serra is top notch. Anthony called me because he knew I was shopping for a vehicle and made an appointment. When we arrived he already had the car waiting for us to test drive. Of course everything checked out perfect. He made sure we didn’t feel rushed and was completely satisfied, even helped my husband look at some other cars. Then to top it off, we had lunch while we waited on paperwork to be drawn up. This is my third car purchase from Serra and every time, it is better than the last!

ANTHONY ABDULLAH

10/26/2025

Ashley, your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights, and we hope to see you again soon! 586-939-7300

Business Response

MACOMB, MI

David S|2017 Chevrolet Impala

Confirmed Service Customer

10/24/2025

Exceptional service and friendly staff. Highly recommend this dealership.

10/26/2025

David, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

STERLING HEIGHTS, MI

Kenya R|2013 Chevrolet Camaro

Confirmed Service Customer

10/24/2025

Very helpful

10/27/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEW BALTIMORE, MI

Michael D|2024 Chevrolet Blazer

Confirmed Service Customer

10/26/2025

The body work performed was excellent and the cost was as quoted.

10/27/2025

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

WASHINGTON, MI

April S|2026 Chevrolet Equinox

Confirmed Sales Customer

10/26/2025

Had the pleasure of working with Lee to get my 2026 equinox, and it was the best experience. Very friendly, very knowledgeable, didn’t apply pressure. Love my new car!

LEE WALCH

10/27/2025

April, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

MACOMB, MI

David B|2021 Chevrolet Blazer

Confirmed Service Customer

10/26/2025

You were quick etc.

ROYAL OAK, MI

Jill G|2023 Chevrolet Equinox

Confirmed Service Customer

10/27/2025

My service advisor, Geoff Michon, was great at reviewing maintenance history and making recommendations for my next service so I can plan accordingly. Waiting area was comfortable, everyone was very courteous, and my maintenance was done in the time I was told.

10/28/2025

Jill, your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon! We hope you have a great day!

Business Response

MACOMB, MI

Susan Z|2025 Chevrolet Blazer EV

Confirmed Service Customer

10/27/2025

Maryann was very efficient and got me out within a hour.

10/28/2025

Susan, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. We sincerely value your business and look forward to your next visit!

Business Response

SHELBY TOWNSHIP, MI

Santina T|2025 Chevrolet Equinox

Confirmed Service Customer

10/27/2025

I was waited on right away. I was there for my first oil change. It was done very quicklyand they told me it was done. I liked the car wash. All and all it was a nice experience.

MACOMB, MI

Ibrahim M|2026 Chevrolet Equinox

Confirmed Sales Customer

10/28/2025

Robert is great. He is the reason why I bought my last 2 cars from your dealership

ROBERT KRAFT

10/29/2025

Ibrahim, thank you for your kind review; we are happy to pass along your comments to Robert here at Serra Chevrolet Sterling Heights! We hope to be of service to you again in the future. Best wishes, Serra Chevrolet Sterling Heights

Business Response

ROCHESTER, MI

Kevin M|2019 Chevrolet Corvette

Confirmed Service Customer

10/28/2025

The service was very smooth, with zero issues. I was in and out in a very short amount of time. I was very pleased with the entire visit. I will be back. Thank you.

STERLING HEIGHTS, MI

Dennis R|2025 Chevrolet Equinox

Confirmed Service Customer

10/28/2025

Good

10/29/2025

Dennis, we really appreciate your positive review! Thank you so much again for your feedback! We hope you have a great day!

Business Response

STERLING HEIGHTS, MI

Michael P|2024 Chevrolet Equinox

Confirmed Service Customer

10/28/2025

Never any issues when working with Jason Crager and the team, promptly in and out without issue.

10/29/2025

Michael, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

STERLING HEIGHTS, MI

Kristin R|2026 Chevrolet Traverse

Confirmed Sales Customer

10/28/2025

Loved it! Everyone was super nice. Very helpful. My sales man was amazing!

DONALD HINTZ

10/29/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

MACOMB, MI

Steven S|2026 Chevrolet Tahoe

Confirmed Sales Customer

10/29/2025

Bryan was professional and efficient. He helped us buy the car we wanted with a great value on our trade-in.

BRYAN NICHOLAS

10/30/2025

Steven, thank you for your kind review; we are happy to pass along your comments to Bryan here at Serra Chevrolet Sterling Heights! Please don't hesitate to give us a call at 586-939-7300 if there's anything else we can do for you.

Business Response

WASHINGTON, MI

Bobby P|2025 Chevrolet Trax

Confirmed Service Customer

10/29/2025

Every thing was smooth. Fro check in to pick up, couldn’t have been better.

11/1/2025

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

MACOMB, MI

Dylan V|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/29/2025

Bryan Nicholas has hooked me up, just like he has before. Great salesman.

BRYAN NICHOLAS

11/1/2025

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Serra Chevrolet Sterling Heights. We look forward to your next visit! Take care!

Business Response

YPSILANTI, MI

Ralph U|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/29/2025

Everyone in the bump shop was vey professional and a pleasure to work with. I received two phone calls advising me of the progress of the work being done. The job was completed in the time promised. I would recommend this dealer to everyone.

10/31/2025

Ralph, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

Business Response

STERLING HEIGHTS, MI

Darryl S|2026 Chevrolet Equinox

Confirmed Sales Customer

10/29/2025

My family have leased or bought cars from Darrin Ulig at Serra for years. He has always made this process very easy. He is always prepared and always gives me different options to work with.

DARRIN UHLIG

10/31/2025

Darryl, thank you for your kind review; we are happy to pass along your comments to Darrin Ulig here at Serra Chevrolet Sterling Heights! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

WARREN, MI

James H|2023 Chevrolet Colorado

Confirmed Service Customer

10/29/2025

John trotto is loyal and cares about his customers, this is the third vehicle i have gotten with John and will continue to do business with him in the future.

11/1/2025

James, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. We sincerely value your business and look forward to your next visit!

Business Response

SHELBY TOWNSHIP, MI

Michael O|2023 Chevrolet Traverse

Confirmed Service Customer

10/30/2025

The service advisor was very knowledgeable and helpful, keeping me updated throughout the repair process. My car was ready at the promised time and returned freshly washed. Overall, an excellent service experience.

11/2/2025

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call at 586-939-7300 . We're always happy to help!

Business Response

MACOMB, MI

Seselia O|2023 Chevrolet Malibu

Confirmed Service Customer

10/30/2025

I have been dealing with your agency for approximately (6) years. All the services you provide are extremely excellent.

11/2/2025

Seselia, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

STERLING HEIGHTS, MI

Gary G|2025 Chevrolet Trax

Confirmed Sales Customer

10/31/2025

Extremely satisfying. Darrin was able to satisfy all my requirements in a timely manner.

DARRIN UHLIG

10/31/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MACOMB, MI

Mustafa A|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/31/2025

I had an amazing experience working with Jessica Sada! From the very first conversation, she was professional, friendly, and truly cared about helping me find the right vehicle — not just making a sale. She took the time to answer every question, explained all the details clearly, and made the entire process smooth and stress-free.

JESSICA SADA

11/3/2025

Mustafa, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Dashonte R|2021 Chevrolet Blazer

Confirmed Service Customer

10/29/2025

Customer Service was phenomenal! I needed some pretty important repairs done on my car, Michael (MJ) in the service department was a huge blessing. He helped me with warranty information, was extremely diligent about the diagnostic of my car repairs, and even helped me attain a rental car in the interim. He kept me informed throughout the entire process, very grateful for his professionalism!

11/1/2025

We're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CLINTON TOWNSHIP, MI

Edgar G|2026 Chevrolet Equinox EV

Confirmed Sales Customer

10/30/2025

Excellent service, attention and deals

BRYAN NICHOLAS

11/2/2025

Edgar, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

MACOMB, MI

Michael C|2026 Chevrolet Trax

Confirmed Sales Customer

10/30/2025

Excellence as always. Jackie Woodruff always delivers with a low pressure, high value experience while valuing my time.

JACQUELINE WOODRUFF

11/2/2025

Michael, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

GRAND BLANC, MI

Daniel J|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

10/30/2025

Jason was great as always!

11/2/2025

Daniel, we're happy to hear you had such a positive experience with Jason! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WARREN, MI

Randall D|2026 Chevrolet Colorado

Confirmed Sales Customer

10/31/2025

I had an excellent experience working with Lee, he was very courteous, professional and helpful

LEE WALCH

11/2/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

WASHINGTON, MI

Moe Y|2024 Chevrolet Trax

Confirmed Service Customer

10/31/2025

It was fast, efficient and Mary Ann was very kind and helpful.

10/31/2025

Moe, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FERNDALE, MI

Jeffery L|2025 Chevrolet Traverse

Confirmed Service Customer

10/31/2025

Great as usual and fast

10/31/2025

Jeffery, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WARREN, MI

James H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/31/2025

my experience is always great when working with john trotto,

JOHN TROTTO

11/3/2025

James, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

SHELBY TOWNSHIP, MI

Christy J|2026 Chevrolet Equinox

Confirmed Sales Customer

10/31/2025

Andrea McQueen is the best! She always makes us feel comfortable and does an awesome job trying to get us the best deal for what we want. She’s also very quick and efficient at getting the job done!

ANDREA MCQUEEN

11/3/2025

Christy, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit!

Business Response

MACOMB, MI

Jeremy L|2026 Chevrolet Equinox EV

Confirmed Sales Customer

11/1/2025

Friendly and quick and I got a great deal

ANTHONY ABDULLAH

11/3/2025

Jeremy, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to give us a call at 586-939-7300 if there's anything additional we can do for you.

Business Response

BLOOMFIELD HILLS, MI

Gordon H|2020 Chevrolet Equinox

Confirmed Service Customer

11/1/2025

Fixed all my concerns.

11/3/2025

Gordon, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

John K|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/1/2025

All right

JACQUELINE WOODRUFF

11/3/2025

John, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

Business Response

SHELBY TOWNSHIP, MI

Michael G|2018 Chevrolet Colorado

Confirmed Service Customer

11/1/2025

I’ve been buying vehicles for 25 years from Serra Whelan I’ve always been very satisfied Mike Omallionoff is a outstanding salesman

11/3/2025

Michael, your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

MACOMB, MI

Marc T|2026 Chevrolet Equinox EV

Confirmed Sales Customer

11/3/2025

Experience was really streamlined and simple. Steve Yucha did an awesome job getting me sorted in record time. The best I’ve had in 20 years of buying Chevy.

STEVEN YUCHA

11/4/2025

Marc, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Feel free to reach out to us if you need anything. Give us a call at 586-939-7300. Have a wonderful day.

Business Response

ROCHESTER, MI

Carol N|2026 Chevrolet Equinox EV

Confirmed Sales Customer

11/3/2025

Great vibes - loved to see how well they worked as a team.

NATHAN BURNS

11/4/2025

Carol, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Give us a call at 586-939-7300. Take care!

Business Response

ROCHESTER, MI

Theodore D|2017 GMC Yukon XL

Confirmed Service Customer

11/3/2025

It was great!

SHELBY TOWNSHIP, MI

Alan G|2025 Chevrolet Equinox EV

Confirmed Service Customer

11/3/2025

Took one hour to do a two minute job (reading the serial/lot number on four tires for possible tire recall).

11/5/2025

Alan, thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our Service Manager, Laura Marklin at 586-274-0386.

Business Response

MACOMB, MI

Michelle C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/1/2025

Quick oil change service.

11/3/2025

Michelle, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HARPER WOODS, MI

George L|2025 GMC Sierra 1500

Confirmed Service Customer

11/1/2025

My service writer Patrick was extremely helpful and informative as always !!!!! Patrick made my service experience easy, fast and was informative at the same time. Thank you Patrick, will make sure to see you every time I visit for service !!!!!!!

MACOMB, MI

Richard G|2026 Chevrolet Equinox

Confirmed Sales Customer

11/1/2025

Andrea McQueen was a wonderful salesperson to work with. She was straight forward, honest and guided us from start to finish. I will highly recommend Andrea to my family and friends when they are shopping for their next vehicle!

ANDREA MCQUEEN

11/3/2025

Richard, thank you for your kind review; we are happy to pass along your comments to Andrea here at Serra Chevrolet Sterling Heights! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CLINTON TOWNSHIP, MI

Kelly M|2025 Chevrolet Blazer

Confirmed Service Customer

11/2/2025

Always a pleasant experience

11/2/2025

Kelly, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Give us a call at 586-939-7300. Take care!

Business Response

CHESTERFIELD, MI

Aaron D|2026 Chevrolet Blazer EV

Confirmed Sales Customer

11/2/2025

Robert worked with us to get the best car for our situation. Thanks Robert!

ROBERT KRAFT

11/4/2025

Aaron, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Thank you, and have a fantastic day!

Business Response

MACOMB, MI

Julie L|2026 Chevrolet Equinox EV

Confirmed Sales Customer

11/3/2025

Anthony was so easy to work with and so helpful. It was also nice when I was waiting because his clients before me took longer than expected, another salesperson got the process to have my old vehicle priced out so that part could be done more quickly.

ANTHONY ABDULLAH

11/4/2025

Julie, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Please don't hesitate to reach out to us if there's anything more we can do. Give us a call at 586-939-7300!

Business Response

BLOOMFIELD TOWNSHIP, MI

Madison C|2025 Chevrolet Equinox EV

Confirmed Service Customer

11/3/2025

Tony from the body shop was so helpful in repairing my car after an accident. I got weekly updates and detailed explanations of my repairs, as well as making sure everything was handled with my insurance. I didn’t even get my car from Serra Chevrolet, but now I wish I had. The service here is just incredible and everyone is so kind.

CLINTON TWP, MI

Kevin G|2025 Chevrolet Equinox EV

Confirmed Service Customer

11/3/2025

I had no issues with the dealership. I’m disappointed that I had a scheduled service day and the dealership was not able to install the infotainment software update. They tried twice and blamed the GM network as being down.

11/4/2025

Kevin, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our Service Manager, Laura Marklin at 586-274-0386 so we can make your experience a positive one.

Business Response

MACOMB, MI

Stefanie L|2026 Chevrolet Equinox

Confirmed Sales Customer

11/3/2025

Don was amazing! Helped me through trading in my lease and getting a new lease. Listened to what I needed and delivered! Made everything easy by signing with DocuSign which was a big help to me.

DONALD HINTZ

11/3/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SAINT CLAIR SHORES, MI

Tasia E|2026 Chevrolet Trailblazer

Confirmed Sales Customer

11/3/2025

Great hospitality, service was fast

BRYAN NICHOLAS

11/4/2025

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

STERLING HEIGHTS, MI

Rajeesh K|2026 Chevrolet Equinox EV

Confirmed Sales Customer

11/3/2025

I recently purchased a 2026 Chevy Equinox EV 2LT from Serra Sterling heights. I want to express my gratitude for the excellent service I received. Tye , the sales rep who assisted me, was extremely helpful throughout the process. He was knowledgeable, patient and made sure all my questions were answered. His professionalism and friendly approach made the experience smooth and hassle free.

TYRONE GIBSON

11/4/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FARMINGTON HILLS, MI

Nick A|2018 Chevrolet Equinox

Confirmed Service Customer

11/3/2025

Friendly and excellent service.

11/4/2025

Nick, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

WARREN, MI

Andrew P|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

11/3/2025

Patrick T is great to work with. He understands his customers requirements and ensures they are satisfied with results.

11/4/2025

Andrew, your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

BROWN CITY, MI

Kimberly M|2025 Chevrolet Equinox EV

Confirmed Service Customer

11/3/2025

Came in for a recall notice, Michael took great care of me. Appointment was fast, waiting room was great. Best Chevy dealership service I've been to!

11/4/2025

Kimberly, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WARREN, MI

Karen D|2020 Chevrolet Blazer

Confirmed Service Customer

11/3/2025

Jason Crager always goes above and beyond I can’t thank him enough .

ROSEVILLE, MI

Deandre H|2020 Chevrolet Traverse

Confirmed Service Customer

11/4/2025

This is the fourth vehicle we have purchased from Serra. We Always deal with the same salesman Terry Tanton. He is always knowledgeable and professional with a personal touch. He is never just trying to sell us a vehicle. That’s my guy!

CLINTON TOWNSHIP, MI

Chan P|2026 Chevrolet Equinox EV

Confirmed Sales Customer

11/3/2025

the whole process was smooth and fast. only focused on what I asked for and met my expectation. pleasant experience

ZACHERY GREGORY

11/4/2025

Chan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Kathleen G|2026 Chevrolet Equinox EV

Confirmed Sales Customer

11/3/2025

Bryan Nicholas has always been very attentive to our our needs when shopping for a new vehicle. He has been our sales person for our last three cars, and he was able to find us several incentives for our most recent purchase. Walking into the dealership we were greeted immediately by various employees and offered coffee and water before we even sat down. This is hands-down the best dealership we have ever been to.

BRYAN NICHOLAS

11/4/2025

Kathleen, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

MACOMB, MI

Shawn K|2026 Chevrolet Equinox

Confirmed Sales Customer

11/3/2025

Our sales rep was great. We signed and received our lease vehicle the same day.

BRYAN NICHOLAS

11/4/2025

Shawn, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

MACOMB, MI

Bijaya S|2025 Chevrolet Blazer EV

Confirmed Service Customer

11/3/2025

First of all, my vehicle has been in Bodyshop since 9-11 and due to one small part unavailability, my car has been sitting at the bodyshop. GM, such a huge company is no good when it comes to service. This was my first new GM car & I will think twicw before buying the second one. It is not Dealership, but the GM itself for the worst service. PLEASE IMPROVE @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

11/4/2025

Bijaya, we regret to hear that your experience with us was not a more positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to our Service Manager, Laura Marklin at 586-274-0386. We look forward to hearing from you.

Business Response

MACOMB, MI

Amy S|2025 Chevrolet Trax

Confirmed Service Customer

11/3/2025

Was wonderful

11/4/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

CHESTERFIELD, MI

Robert R|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

11/4/2025

Quick timely service. Their service representative Patrick T. kept us informed several times on the progress of the work being done on our vehicle. Thanks for a well done job.

11/5/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARREN, MI

Tahnisha H|2026 Chevrolet Trax

Confirmed Sales Customer

11/5/2025

Terry is always excellent! This is my 3rd lease with him and he is always professional, funny and straight forward with us. We hit the jackpot this time and were there with the Halloween potluck spread!

TERENCE TANTON

11/6/2025

Tahnisha, thank you for your kind review; we are happy to pass along your comments to Terry here at Serra Chevrolet Sterling Heights! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CLINTON TOWNSHIP, MI

Maheshwar K|2026 Chevrolet Equinox EV

Confirmed Sales Customer

11/5/2025

I had the pleasure of working with Steve and he is amazing. Steve made the entire process very easy.

STEVEN YUCHA

11/6/2025

Maheshwar, thank you for your kind review; we are happy to pass along your comments to Steve here at Serra Chevrolet Sterling Heights! We hope to be of service to you again in the future. Best wishes, Serra Chevrolet Sterling Heights

Bhargav C|2026 Chevrolet Equinox EV

Confirmed Sales Customer

11/5/2025

Great. Help me navigate the lease process as smooth as possible.

ELIANA JIMENEZ

11/6/2025

Bhargav, we are so happy to read such a great review about Serra Chevrolet Sterling Heights! We hope to be of service to you again in the future. Best wishes, Serra Chevrolet Sterling Heights 586-939-7300

Business Response

UTICA, MI

Mark K|2021 Chevrolet Blazer

Confirmed Service Customer

11/5/2025

I received fast and friendly service from Nick. The repair was executed quickly and well done.

11/6/2025

Mark, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

STERLING HEIGHTS, MI

Victoria A|2026 Chevrolet Equinox

Confirmed Sales Customer

11/5/2025

Great experience. Excellent salesperson Andrea McQueen.

ANDREA MCQUEEN

11/6/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

WARREN, MI

Diane O|2021 Chevrolet Equinox

Confirmed Service Customer

11/6/2025

Great agent very informative

11/7/2025

Diane, we are very happy we could provide you with a positive experience! Thank you again for choosing Serra Chevrolet Sterling Heights and we hope to see you again.

Business Response

WARREN, MI

Patricia Ann M|2025 Chevrolet Malibu

Confirmed Service Customer

11/6/2025

Atmosphere was friendly and clean

11/7/2025

Patricia, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

IMLAY CITY, MI

Emily S|2026 Chevrolet Trailblazer

Confirmed Sales Customer

11/6/2025

I appreciate the fact that you were able to match my offer I got at a different dealership and actually beat it as well. Jackie Woodruff was awesome to work with! This is the second car I have leased from your dealership with Jackie being the saleswoman and both deals went as smoothly. Will definitely be return to this dealership again when this lease is up to try and lease my next one.

JACQUELINE WOODRUFF

11/7/2025

Emily, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

WASHINGTON, MI

Danielle G|2026 Chevrolet Equinox

Confirmed Sales Customer

11/6/2025

I had an excellent experience at the dealership.

LEE WALCH

11/7/2025

Danielle, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Serra Chevrolet Sterling Heights 586-939-7300

Business Response

STERLING HEIGHTS, MI

Maggie M|2022 Chevrolet Malibu

Confirmed Service Customer

11/5/2025

The best service from my service advisor, Jason Crager and the technician Mike Karol.

11/6/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

WOLVERINE LAKE, MI

Brent H|2024 Chevrolet Equinox

Confirmed Service Customer

11/5/2025

Had my oil change and tire’s balanced and rotated. I waited for it. Only took a hour. Awesome service.

11/6/2025

Brent, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

SHELBY TOWNSHIP, MI

Shalini S|2026 Chevrolet Equinox EV

Confirmed Sales Customer

11/5/2025

Very good experience

TYRONE GIBSON

11/6/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

FARMINGTON HILLS, MI

Timothy R|2026 Chevrolet Equinox EV

Confirmed Sales Customer

11/5/2025

The experience was painless and quick. One of the best car buying experiences I have had.

TYRONE GIBSON

11/6/2025

Timothy, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!

Business Response

GRAND BLANC, MI

Theodore P|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/6/2025

I keep coming back because of Chuck. He is so easy to work with and I can always trust him. For over 20 years I keep coming in to see Chuck.

CHARLES CULYBA

11/7/2025

Theodore, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

STERLING HEIGHTS, MI

Gary S|2026 Chevrolet Traverse

Confirmed Sales Customer

11/6/2025

Great salesman.

MICHAEL OMELIANOFF

11/7/2025

Gary, we're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Serra Chevrolet Sterling Heights and we hope to see you again.

Business Response

WARREN, MI

Richard K|2021 Chevrolet Trax

Confirmed Service Customer

11/6/2025

Service advisor very professional and personable. Additional recommendation for additional service was appreciated and completed in a timely fashion.

11/7/2025

Richard, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you ever need anything else from us, please feel free to give us a call at 586-939-7300. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Charles T|2016 Chevrolet 2500HD Silverado

Confirmed Service Customer

11/6/2025

Service advisor, Alex's Rapala, was exceptional in getting my 2016 Silverado HD 2500 diesel in for service, repair and returned within a couple of days.

11/7/2025

Charles, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. We do hope we can be of assistance in the future. Take care!

Business Response

STERLING HEIGHTS, MI

Kyle W|2024 Chevrolet Equinox EV

Confirmed Service Customer

11/7/2025

Jason Crager always goes above and beyond whenever I have to service my vehicles!

SAINT CLAIR SHORES, MI

Zdenka J|2020 Chevrolet Equinox

Confirmed Service Customer

11/7/2025

Nick explained everything, was very polite. Work was done efficiently

11/9/2025

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

WARREN, MI

Nicole S|2025 Chevrolet Trax

Confirmed Service Customer

11/7/2025

Great experience. My service advisor, Jason is very knowledgeable, friendly and helpful. He kept me updated the whole time and explained everything very well.

11/9/2025

Nicole, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit! Give us a call at 586-939-7300

Business Response

CHESTERFIELD, MI

Michael M|2025 Chevrolet Traverse

Confirmed Service Customer

11/7/2025

Mike Blanzy was excellent in helping me out with everything I needed. He was communicative, pleasant, and well informed. I would recommend his services and those of the Serra dealership to anyone in need of car service.

11/9/2025

Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit! Give us a call at 586-939-7300

Business Response

MACOMB, MI

Carol H|2021 Chevrolet Blazer

Confirmed Service Customer

11/7/2025

Patrick Walmsley was great! He explained it good to me!

11/9/2025

Carol, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit! Give us a call at 586-939-7300

Business Response

SHELBY TOWNSHIP, MI

Tamara B|2020 Chevrolet Blazer

Confirmed Service Customer

11/8/2025

Knowledgeable and professional. Timely and earlier than anticipated. Great service and work performed was flawless

11/9/2025

Tamara, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300. Have an awesome day!

Business Response

WARREN, MI

Toni K|2026 Chevrolet Trax

Confirmed Sales Customer

11/9/2025

As a single woman, I have had many stressful and difficult experiences with car buying in the past. My experience with Serra Chevrolet was different and I can’t say enough good things with everyone there. Jackie Woodruff was exceptional. She listened and worked to find the best options she had available and I felt that she really cared about me and meeting my needs.

JACQUELINE WOODRUFF

11/9/2025

Toni, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you ever need anything else from us, please feel free to give us a call at 586-939-7300. Have an awesome day!

Business Response

ORTONVILLE, MI

Chrestina S|2026 Chevrolet Trax

Confirmed Sales Customer

11/9/2025

I had an amazing experience working with Anthony when purchasing my car. He was incredibly professional, friendly, and made the entire process smooth and enjoyable. Anthony went above and beyond to ensure I was comfortable and satisfied. I highly recommend him and would definitely give him five stars!

ANTHONY ABDULLAH

11/10/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Dennis A|2025 Chevrolet Traverse

Confirmed Service Customer

11/8/2025

very friendly and efficient in and out in a timely manor

11/8/2025

Dennis, we are very happy we could provide you with a positive experience! We hope to see you soon!

Business Response

CLINTON TOWNSHIP, MI

Jerry H|2025 Chevrolet Blazer

Confirmed Service Customer

11/8/2025

Service on time and great help with another issue I had. Thanks for the paint.

11/10/2025

Jerry, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Give us a call at 586-939-7300. Take care!

Business Response

WARREN, MI

Joel C|2026 Chevrolet Equinox

Confirmed Service Customer

11/8/2025

Everything went as I have come to expect. Geoff was very professional in our interaction.

11/10/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Serra Chevrolet Sterling Heights and we hope to see you again.

Business Response

STERLING HEIGHTS, MI

William K|2021 Chevrolet 2500HD Silverado

Confirmed Service Customer

11/8/2025

Job well done. Received my truck back in the time stated and for a few bucks less than originally expected.

HARPERWOODS, MI

Herman B|2019 Chevrolet Traverse

Confirmed Service Customer

11/10/2025

Service was very professional.

11/11/2025

Herman, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

CLINTON TWP, MI

Henry K|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/10/2025

An AWESOME experience. From beginning to end

DARRIN UHLIG

11/11/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

NEW BALTIMORE, MI

Nancy G|2020 Chevrolet Blazer

Confirmed Service Customer

11/10/2025

My sales ad is or Geoff was very personable and he even tried to assist with my stick sunglasses.. unfortunately that wasn’t fixed but it was so sweet that he tried. I will be back.

11/11/2025

Nancy, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

Business Response

MACOMB, MI

Constance F|2025 Chevrolet Trailblazer

Confirmed Service Customer

11/12/2025

Prompt service!!!

11/12/2025

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

CENTER LINE, MI

Joseph D|2025 Chevrolet Traverse

Confirmed Service Customer

11/12/2025

Perfect as usual !!

11/12/2025

Joseph, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

CHESTERFIELD, MI

Diane R|2026 Chevrolet Traverse

Confirmed Service Customer

11/12/2025

Service was very so easy and very friendly.

CLAWSON, MI

Craig W|2014 Chevrolet Impala Limited

Confirmed Service Customer

11/9/2025

Friendly employees and done on time

STERLING HEIGHTS, MI

Mary M|2019 Chevrolet Equinox

Confirmed Service Customer

11/10/2025

Great communication, very helpful staff and good maintenance work

11/11/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

STERLING HEIGHTS, MI

John P|2024 Chevrolet Corvette Stingray

Confirmed Service Customer

11/10/2025

Service representative was knowledgeable and supper friendly. He’s the only one I would deal with.

11/11/2025

We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

Business Response

MACOMB, MI

Craig D|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/10/2025

Excellent Service Thank you!

SAINT CLAIR SHORES, MI

Jeffrey N|2026 Chevrolet Equinox

Confirmed Service Customer

11/11/2025

Michael was extremely helpful and got in and out of the service area as quickly as possible. So far, everyone I have encountered at Serra Chevrolet has been highly professional and courteous. I would highly recommend this dealership to anyone.

11/12/2025

Jeffrey, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Thanks for the recommendation, and have an amazing day!

Business Response

STERLING HEIGHTS, MI

Brendan B|2025 Chevrolet Blazer

Confirmed Service Customer

11/11/2025

Overall good. Completed in a timely manner.

11/12/2025

Brendan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MOUNT CLEMENS, MI

Vivian M|2025 Chevrolet Trax

Confirmed Service Customer

11/12/2025

I had a scheduled appointment for oil change and tire rotation. My service advisor was Nick Vansickle and he was superb. He was professionally friendly so I was able to trust him. He explained why I should also consider adding the GM fuel system additive to my service. Nick wasn't pushy about it but he did make his point and I said yes to the adding the additive(lol). The service was done, car washed and returned to me in an hour. Serra Chevrolet Sterling Heights is the best.

11/13/2025

Vivian, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

CHESTERFIELD, MI

Mario B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/12/2025

It was ready as promised right on time. Thanks I really appreciate it

MACOMB, MI

Cynthia S|2025 Chevrolet Blazer

Confirmed Service Customer

11/12/2025

easy to book appointment - good service

11/13/2025

Cynthia, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Derin W|2018 GMC Yukon

Confirmed Service Customer

11/12/2025

Great service, great people

11/12/2025

Derin, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Kayleen D|2026 Chevrolet Equinox

Confirmed Sales Customer

11/12/2025

Everything was great!

JOHN TROTTO

11/13/2025

Kayleen, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

CLINTON TOWNSHIP, MI

Marion J|2020 Chevrolet Colorado

Confirmed Service Customer

11/12/2025

Expensive but efficient.

SAINT CLAIR SHORES, MI

Tiffany H|2023 Chevrolet Blazer

Confirmed Service Customer

11/12/2025

Found me lots of savings! Great quick service.

STERLING HEIGHTS, MI

Tina A|2022 Chevrolet Blazer

Confirmed Service Customer

11/12/2025

Great service area -Geoff is always so friendly and helpful!!

WARREN, MI

Monique G|2026 Chevrolet Trax

Confirmed Sales Customer

11/12/2025

My experience was great

DONALD HINTZ

11/25/2025

Monique, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

DETROIT, MI

Paige K|2025 Chevrolet Trax

Confirmed Service Customer

11/12/2025

Always very clean! Fast and great customer service.

11/13/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CLINTON TOWNSHIP, MI

David S|2016 Chevrolet Colorado

Confirmed Service Customer

11/12/2025

The service advisor, Jason was helpful asking questions related to service for my 2016 colorado. It was my first time at a G.M. dealership. I was impressed with courtesy, and how neat and clean it was. P.S. The service specials were great, as I am on a fixed income. THANK YOU!

11/13/2025

David, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MACOMB, MI

Alfred F|2023 Chevrolet Traverse

Confirmed Service Customer

11/12/2025

The most basic maintenance check is a tire pressure check, which was not done. The pressure was down 2 and 3 pounds on all 4 corners before and after the maintenance was completed. One wonders what else might have been missed. Now I'm wondering if the tire rotation was completed.

ROCHESTER HILLS, MI

Mike Y|2024 Chevrolet Equinox

Confirmed Service Customer

11/12/2025

The usual outstanding service from Jason Crager!

MACOMB, MI

Charles P|2024 Chevrolet Silverado EV

Confirmed Service Customer

11/13/2025

very courteous and made sure to understand the concerns with the vehicle.

11/14/2025

We're glad to hear you found our staff was so knowledgeable and helpful! We hope to be of service to you again in the future. Best wishes, Serra Chevrolet Sterling Heights

Business Response

ROCHESTER HILLS, MI

Diane M|2024 GMC Sierra 1500

Confirmed Service Customer

11/12/2025

Anthony took care of our truck and communicated every step of the way! Excellent experience!

11/13/2025

Diane, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

SHELBY TWP, MI

Jean P|2022 Chevrolet Trailblazer

Confirmed Service Customer

11/12/2025

Excellent. Geoff Michon helped me schedule, then re-schedule, my appointment to have our our spare Chevrolet Trailblazer programmed.

11/13/2025

Jean, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

MACOMB, MI

Ronald S|2026 Chevrolet Equinox

Confirmed Sales Customer

11/12/2025

rockie was very helpful, knowledgeable, and courtious-would recommend him to others

ROCKIE YOUSIF

11/13/2025

Ronald, thank you for your kind review; we are happy to pass along your comments to Rockie here at Serra Chevrolet Sterling Heights! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WASHINGTON TOWNSHIP, MI

William B|2025 Chevrolet Trax

Confirmed Service Customer

11/12/2025

My car was done and i ran outside in the rain, but there was no keys in my car. I had to go back in the rain to get my keys. What is the standard for the customer to get their keys back? Are the keys supposed to be in the car, or do i have to ask someone for them. Or is it just haphazard with no standard and different everytime????

MACOMB, MI

Catherine R|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/12/2025

My husband and I and our family have been long time customers. We appreciate the top notch customer service we receive.

ZACHERY GREGORY

11/13/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

EASTPOINTE, MI

Jenai S|2026 Chevrolet Equinox

Confirmed Sales Customer

11/12/2025

Jackie Woodruff made leasing my vehicle a nice experience. She helped me make the right purchase without feeling pushed.

JACQUELINE WOODRUFF

11/13/2025

Jenai, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Carol S|2025 Chevrolet Equinox

Confirmed Service Customer

11/12/2025

Alex, my service rep., was kind & helpful, as everyone was at the dealership. Did not have to wait a long time for my service to be completed, as have in the past at another dealership very close to my home. Thank you, all!!

11/13/2025

Carol, we're glad to hear you found our staff was so knowledgeable and helpful! We hope to be of service to you again in the future. Best wishes, Serra Chevrolet Sterling Heights

Business Response

CLINTON TOWNSHIP, MI

Bradley V|2024 Chevrolet Blazer EV

Confirmed Service Customer

11/13/2025

Everything went well

11/14/2025

Martin, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

SHELBY TOWNSHIP, MI

Atoor F|2025 Buick Encore GX

Confirmed Service Customer

11/13/2025

Convenient fast and prompt respectful

11/14/2025

Francess, it is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Serra Chevrolet Sterling Heights and we hope to see you again. Give us a call at 586-939-7300

Business Response

STERLING HEIGHTS, MI

Mary L|2018 Chevrolet Trax

Confirmed Service Customer

11/13/2025

I stopped in to have Mike Blanzy check my tires for wear. It was determined that it was time to replace them and as a tire sale was in progress, the time was right. Mike helped me pick the right tires and was able to fit me in to the schedule to have the work done on the same day.

11/14/2025

Mary, we're glad to hear you found our staff was so knowledgeable and helpful! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

STERLING HEIGHTS, MI

Nicole S|2025 Chevrolet Trax

Confirmed Service Customer

11/13/2025

My Service Advisor, Jason Crager was great! He was very helpful and my repair was completed the same day.

11/14/2025

Nicole, thank you for your kind review; we are happy to pass along your comments to Jason here at Serra Chevrolet Sterling Heights! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CHESTERFIELD, MI

Daniel S|2024 Chevrolet Tahoe

Confirmed Service Customer

11/13/2025

Fast and Friendly service.

CLINTON TOWNSHIP, MI

Christina B|2024 Chevrolet Trax

Confirmed Service Customer

11/13/2025

Jason was very helpful by making sure the work done on my car was still covered under warranty due to how long in advance I scheduled my service appointment. He said he communicated to the warranty department how my appointment was weeks in advance and within the milage then to be under warranty still. It was a little over on the day of the appointment. The costs ended up being lower than originally quoted over the phone after dropping it off compared to when I picked up my vehicle. I was provided a loaner vehicle to use while my car was being repaired, and I enjoyed the loaner car very much! This was a great service experience. Thank you, Jason!

11/14/2025

Christina, thank you for your kind review; we are happy to pass along your comments to Gina here at Serra Chevrolet Sterling Heights! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CHESTERFIELD, MI

Matthew S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/13/2025

Best dealership I have ever worked with

JOHN TROTTO

11/14/2025

Matthew, your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

CHESTERFIELD, MI

Doug B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/13/2025

Arrived for about change and for work on my radio oil change was good the radio has to be fixed. Left truck to be fixed they gave me a rental why they fix the radio

11/14/2025

Doug, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call at 586-939-7300 We're always happy to help!

Business Response

LAKE ORION, MI

William D|2026 Chevrolet Equinox

Confirmed Sales Customer

11/13/2025

Excellent service!

DARRIN UHLIG

11/14/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Serra Chevrolet Sterling Heights and we hope to see you again.

Business Response

WARREN, MI

Jeffrey S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/13/2025

Always helpful

BRYAN NICHOLAS

11/14/2025

Jeffrey, we're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ARMADA, MI

Kimberly Marie T|2026 Chevrolet Trax

Confirmed Sales Customer

11/14/2025

Lindsey was amazing! She spent hours working with me to get me into a safe new car that would fit my budget. I am so satisfied and I love my new car, thank you!

LINDSEY MCKAY

11/16/2025

Kimberly, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HARPER WOODS, MI

Dorothy H|2019 Chevrolet Equinox

Confirmed Service Customer

11/14/2025

have been coming to this dealership for years and always get great service

11/16/2025

Dorothy, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Business Response

MACOMB, MI

Pamela S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

11/14/2025

Always feel like family when I have any service done. Needed possible bodywork and I was immediately taken care of. Polite, friendly. Always a great experience.

11/16/2025

Pamela, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

WARREN, MI

Janice R|2020 Chevrolet Traverse

Confirmed Service Customer

11/14/2025

The whole process was smooth.

11/16/2025

Janice, we're happy to hear you had such a positive experience with our team! Thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again.

Business Response

UTICA, MI

David M|2019 Chevrolet Trax

Confirmed Service Customer

11/14/2025

Very good service.

11/16/2025

David, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

STERLING HEIGHTS, MI

Laura M|2025 Chevrolet Trax

Confirmed Service Customer

11/14/2025

Everyone was super friendly and helpful! Thank you

CHESTERFIELD, MI

Tracy U|2026 Chevrolet Trailblazer

Confirmed Sales Customer

11/14/2025

Zack Gregory is knowledgeable about the cars he sells. He is quick to respond to questions. He made the whole process streamlined.

ZACHERY GREGORY

11/16/2025

Tracy, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. We look forward to your next visit! Take care!

Business Response

CLINTON TOWNSHIP, MI

Richard F|2023 Chevrolet Silverado 1500

Confirmed Service Customer

11/14/2025

arrived for appointment on time and the vehicle was finished in about 30 minutes. Outstanding!

11/17/2025

Richard, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

FORT WORTH, TX

Anthony N|2024 Chevrolet Traverse

Confirmed Service Customer

11/14/2025

Michael was friendly and professional!

11/17/2025

Anthony, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

MACOMB, MI

Robert D|2019 Chevrolet Equinox

Confirmed Service Customer

11/14/2025

The work that I needed done was performed in a timely manner and was the overall experience was excellent.

11/17/2025

Robert, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for the great review!

Business Response

STERLING HEIGHTS, MI

John D|2020 GMC Terrain

Confirmed Service Customer

11/14/2025

I was happy with the service.

MACOMB, MI

Robert K|2022 Chevrolet Blazer

Confirmed Service Customer

11/14/2025

Great experience!

STERLING HEIGHTS, MI

Stephen B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/16/2025

“Working with Darrin Uhlig as my purchase agent was an outstanding experience. He was courteous, professional, and extremely knowledgeable, making the entire transaction smooth and effortless. For any future vehicle purchases, I will request him exclusively.” Thank you. Stephen Bush

DARRIN UHLIG

11/17/2025

Stephen, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We are always more than happy to assist you if anything else comes up. Give us a call at 586-939-7300. Take care!

Business Response

SHELBY TOWNSHIP, MI

Betty L|2017 Chevrolet Trax

Confirmed Service Customer

11/16/2025

Very professional and timely

11/17/2025

Betty, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

STERLING HEIGHTS, MI

Michael R|2024 Chevrolet Trax

Confirmed Service Customer

11/16/2025

Good communication while the vehicle was being repaired. Staff was very courteous.

STERLING HEIGHTS, MI

Joseph F|2026 Chevrolet Trailblazer

Confirmed Sales Customer

11/16/2025

Purchased and leased a trailblazer. Worked with Chuck my sales person, who made this happen. Friendly atmosphere and staff. I always recommend this dealership

CHARLES CULYBA

11/17/2025

Joseph, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit! Give us a call at 586-939-7300

Business Response

MACOMB, MI

Brett B|2025 Chevrolet Equinox EV

Confirmed Service Customer

11/14/2025

Great customer service

11/16/2025

Brett, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

SHELBYTOWNSHIP, MI

Marina P|2026 Chevrolet Trax

Confirmed Sales Customer

11/15/2025

It was amazing, I never had a better experience.

DONALD HINTZ

11/17/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out, give us a call at 586-939-7300 if there's anything additional we can do for you.

Business Response

SHELBY TOWNSHIP, MI

Kelley M|2026 Chevrolet Colorado

Confirmed Sales Customer

11/15/2025

Great experience. Very clear with every step of the way and comfortable for a female to negotiate in purchasing a new truck!

DARRIN UHLIG

11/16/2025

Kelley, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please call us at 586-939-7300. We're always happy to help!

Business Response

ROYAL OAK, MI

Anita M|2026 Chevrolet Traverse

Confirmed Sales Customer

11/15/2025

Terry Tanton was an awesome salesman.

TERENCE TANTON

11/16/2025

Anita, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

MADISON HEIGHTS, MI

Janice P|2018 Chevrolet Cruze

Confirmed Service Customer

11/17/2025

I was pleased with the prompt service, professionalism, and courtesy of the team who worked with me on having my oil changed! Pat was the service tech and was polite and thorough in the whole situation. Thank you

11/18/2025

Janice, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Michael K|2024 Chevrolet Colorado

Confirmed Service Customer

11/17/2025

Excellent service, price, knowledge, communication and very fast turn around time!

11/18/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WARREN, MI

Corey F|2023 Chevrolet Trailblazer

Confirmed Service Customer

11/18/2025

I go to Serra For all my oil changes and tire rotations. Aleks was top notch service tech and texted me updated through out my visit.

11/20/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Serra Chevrolet Sterling Heights

Business Response

STERLING HEIGHTS, MI

Paul T|2026 Chevrolet Tahoe

Confirmed Sales Customer

11/19/2025

Simply put, Jackie is the best! She goes out of her way to make sure we have the best experience possible every time.

JACQUELINE WOODRUFF

11/21/2025

Paul, thank you for your kind review; we are happy to pass along your comments to Jackie here at Serra Chevrolet Sterling Heights! We do hope we can be of assistance in the future. Take care!

Business Response

CLINTON TOWNSHIP, MI

Katie P|2025 Chevrolet Malibu

Confirmed Service Customer

11/17/2025

Patrick was great as usual! Had me in and out for my oil change /tire rotation before I had to work!

STERLING HEIGHTS, MI

Paul L|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/17/2025

Darrin was a smooth as butter for the transaction. Went the extra mile to locate a specific vehicle, worked to make sure I got the available discounts and went over the vehicle at delivery.

DARRIN UHLIG

11/18/2025

Paul, thank you for your kind review; we are happy to pass along your comments to Darrin here at Serra Chevrolet Sterling Heights! We do hope we can be of assistance in the future. Take care!

Business Response

EASTPOINTE, MI

Steven I|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/17/2025

Very efficient, Bryan had everything ready to go when we arrived

BRYAN NICHOLAS

11/18/2025

Steven, we are very happy to have provided you with such a positive experience! Thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again.

Business Response

ROCHESTER HILLS, MI

Cathy F|2023 Buick Enclave

Confirmed Service Customer

11/17/2025

Fast, friendly service

11/18/2025

Cathy, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Kush P|2019 Chevrolet Equinox

Confirmed Service Customer

11/18/2025

It was a great experience besides the wait time, I would say it was a long wait time.

11/20/2025

Kush, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

STERLING HEIGHTS, MI

Paul D|2019 Chevrolet Equinox

Confirmed Service Customer

11/18/2025

Patrick T is the best , he always is there to help and keeps you well informed of what’s going on with your vehicle.

MACOMB, MI

Catherine H|2024 Chevrolet Equinox

Confirmed Service Customer

11/18/2025

Car was serviced quickly and the.staff was friendly.

11/20/2025

Catherine, we're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

STERLING HEIGHTS, MI

Kristen C|2025 Chevrolet Equinox

Confirmed Service Customer

11/18/2025

Oil change and tire rotation in under an hour. Customer service was great.

11/20/2025

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SHELBY TOWNSHIP, MI

Joanne D|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/19/2025

Don was very helpful in locating a vehicle that fit our criteria. He is very knowledgeable about GM products. Thank you!

DONALD HINTZ

11/17/2025

Joanne, thank you for your kind review; we are happy to pass along your comments to Don here at Serra Chevrolet Sterling Heights! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ALGONAC, MI

Karen M|2023 Chevrolet Blazer

Confirmed Service Customer

11/19/2025

Routine oil change and tire rotation. I was promptly greeted by Senan who walked me through the process. The service was completed timely .

11/21/2025

Linda, it is great to hear everything was done quickly and to your satisfaction! Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

SHELBY TOWNSHIP, MI

Benjamin H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/19/2025

John Weber makes the process of getting a new vehicle so easy!

JOHN WEBER

11/21/2025

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Serra Chevrolet Sterling Heights and we hope to see you again.

Diana G|2022 Chevrolet Equinox

Confirmed Service Customer

11/20/2025

I chose not to have filters replaced and felt pressured. When I left dealship, monitor said my 4tires were way low( one thing I had mentioned that my Onstar had said. If that screen had not come up, I would never have known. Nice young man came out. Took care of back and returned it. I could be wrong but I smelled cigarette smoke and nobody smoked in my car. What else do I not know about?

11/22/2025

Diana, thank you for taking the time to leave us feedback about your experience with us. Our service manager would really like to speak with you more regarding this matter. Please reach out to us at 586-274-0386. We look forward to hearing from you. Service Manager, Laura Marklin, 586-274-0386

Business Response

STERLING HEIGHTS, MI

Stephanie H|2026 Chevrolet Trailblazer

Confirmed Sales Customer

11/20/2025

Don was amazing and very helpful

DONALD HINTZ

11/22/2025

Stephanie, Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

CLINTON TOWNSHIP, MI

Ronald F|2011 Chevrolet Impala

Confirmed Service Customer

11/20/2025

I have dealt with Serra Whelan Chevrolet for years. I have purchased, leased and all my service work done at this dealership. It has always been a great, positive experience and my most recent service work was no exception. Mike Blanzy is a great service rep. who is always great to deal with and keeps me posted every day on the progress of my vehicle and the mechanics who work on my car have always done a great job as I have never had to bring my car back due to the problem reoccurring after getting my car back for service. All in all I highly recommend this dealership for whatever automotive needs you may have. Thank you guys, appreciate you. Ron F

11/22/2025

Jeffrey, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Thanks for the recommendation, and have an amazing day! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Jodi P|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/20/2025

Everything was smooth and flawless. Don did an excellent job and made sure I was comfortable and pleased with my lease.

DONALD HINTZ

11/22/2025

Jodi, we are very happy we could provide you with a positive experience. If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

MACOMB, MI

Donald T|2025 Chevrolet Trax

Confirmed Service Customer

11/19/2025

Car was in for oil change. I waited at the dealership. My dealer Tom Bechtell set me up with an office so I can work.

11/21/2025

Donald, we are very happy to have provided you with such a positive experience! If you have any questions, please give us a call. We're always happy to help! 586-939-7300

Business Response

CLINTON TOWNSHIP, MI

Ronald P|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/19/2025

THEY DID SERVICE ON TIME

STERLING HEIGHTS, MI

Steven I|2018 Chevrolet Cruze

Confirmed Service Customer

11/19/2025

Great

STERLING HEIGHTS, MI

Cynthia S|2023 Chevrolet Blazer

Confirmed Service Customer

11/19/2025

Everything went smoothly

11/21/2025

Cynthia, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

SHELBY TOWNSHIP, MI

Susan S|2026 Chevrolet Trax

Confirmed Sales Customer

11/19/2025

My salesman, Darrin, was great. He helped me get exactly what I wanted with no high pressure push. He kept me informed throughout the process. He even arranged to have his assistant,Tommy, come to my house to sign my paperwork and drop off my new car. They both went above and beyond to make the transaction simple and convenient. Great job!

DARRIN UHLIG

11/21/2025

Susan, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

SHELBY TOWNSHIP, MI

Rodney R|2025 Chevrolet Blazer

Confirmed Sales Customer

11/20/2025

Everything went quick and easy. We enjoyed our time talking with the all the people involved with getting the exact vehicle we wanted

ANDREA MCQUEEN

11/23/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! If you have any further questions, please give us a call at 586-939-7300 . We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Clare R|2025 Chevrolet Equinox

Confirmed Service Customer

11/20/2025

Good Job, well done in a timeley

11/23/2025

Clare, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

STERLING HEIGHTS, MI

Patricia R|2026 Chevrolet Trailblazer

Confirmed Sales Customer

11/21/2025

Easy

DARRIN UHLIG

11/24/2025

Thank you for your kind words and this wonderful review! Thank you again for choosing Serra Chevrolet Sterling Heights and we hope to see you again.

Business Response

FRASER, MI

Michael B|2025 Chevrolet Blazer

Confirmed Sales Customer

11/21/2025

It was a great experience as usual. Andrea is so easy to work with and makes the process as smooth and quick as can be.

ANDREA MCQUEEN

11/24/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Serra Chevrolet Sterling Heights and we hope to see you again.

Business Response

ROCHESTER, MI

Brett J|2023 Chevrolet Blazer

Confirmed Service Customer

11/20/2025

Very knowledgeable and courteous staff. Didn't have to wait too long either and they had to change my tires as well as an oil change

11/23/2025

Brett, we're glad to hear you found our staff was so knowledgeable and helpful. If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

SHELBY TOWNSHIP, MI

Ethan R|2026 Chevrolet Trailblazer

Confirmed Sales Customer

11/20/2025

Nate was my salesman, he was very helpful and made sure I was all set and comfortable before leaving and made the whole process quick and easy

NATHAN BURNS

11/23/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

CLINTON TOWNSHIP, MI

Renee B|2026 Chevrolet Equinox

Confirmed Service Customer

11/20/2025

Service advisor was friendly and great. Oil change was done quick

11/23/2025

Renee, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MACOMB, MI

William H|2024 Chevrolet Equinox

Confirmed Service Customer

11/21/2025

Good

WARREN, MI

Amanda A|2024 Chevrolet Traverse

Confirmed Service Customer

11/21/2025

I always have an excellent experience with Serra Chevrolet! Patrick is always friendly and the service is fast! I have consistently been pleased, and will be a returning customer!

11/23/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

STERLING HEIGHTS, MI

David W|2019 Chevrolet Impala

Confirmed Service Customer

11/21/2025

Jason "Doc" Crager has been our service advisor since we purchased our 2019 Chevy Impala in March 2019. He has ALWAYS been professional, friendly, listens to your concerns, addresses them, presents you with many options available in the service department. We have ALWAYS been happy with the service here. D,Winegar

11/23/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

CLINTON TOWNSHIP, MI

Michael A|2023 Chevrolet Silverado 1500

Confirmed Service Customer

11/21/2025

A great experience as always with Jason and everyone at Serra. Always helpful and willing to answer all of my questions that I may have.

11/24/2025

Michael, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you ever need anything else from us, please feel free to give us a call or stop by. Give us a call at 586-939-7300. Have an awesome day!

Business Response

NEW BALTIMORE, MI

Timothy C|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/22/2025

I’ve purchased several vehicles over my lifetime and my purchasing experience with Nate has greatly appreciated.

NATHAN BURNS

11/24/2025

Timothy, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit! Give us a call at 586-939-7300

Business Response

MACOMB, MI

Kevin B|2026 Chevrolet Equinox

Confirmed Sales Customer

11/21/2025

Bryan Nicholas provided great customer service, very professional and a pleasure to deal with.

BRYAN NICHOLAS

11/25/2025

Kevin, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

CLINTON TOWNSHIP, MI

Brittany W|2024 Chevrolet Blazer EV

Confirmed Service Customer

11/21/2025

Geoff was knowledgeable, straightforward, and a pleasure to work with

11/24/2025

Brittany, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

William B|2023 Chevrolet Suburban 1500

Confirmed Service Customer

11/21/2025

Work was completed efficiently. My service advisor Patrick communicated everything to me clearly.

11/24/2025

We appreciate your positive review about your recent experience with us! Thank you again for choosing Serra Chevrolet Sterling Heights and we hope to see you again.

Business Response

MACOMB, MI

Chasen C|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/21/2025

Robert Kraft is an exceptional professional and it was an absolute pleasure working with him. Thank you!

ROBERT KRAFT

11/24/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We look forward to your next visit! Take care!

Business Response

WATERFORD, MI

Debra H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/21/2025

Everything went perfectly. Nate is an definitely an asset to your dealership.

NATHAN BURNS

11/24/2025

Debra, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MACOMB, MI

Sharon H|2025 Chevrolet Equinox

Confirmed Service Customer

11/21/2025

Excellent service. I didn’t have to wait. Very pleased!

11/24/2025

Sharon, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! 586-939-7300

Business Response

MACOMB, MI

Justin L|2025 Chevrolet Equinox EV

Confirmed Service Customer

11/23/2025

Service was outstanding.

11/25/2025

Justin, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SHELBY TOWNSHIP, MI

Alicia T|2026 Chevrolet Equinox

Confirmed Sales Customer

11/23/2025

John Trotto was very helpful and because of him I decided to make my purchase with him

JOHN TROTTO

11/25/2025

Alicia, we're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAINT CLAIR SHORES, MI

Cheryl M|2025 Chevrolet Trax

Confirmed Service Customer

11/24/2025

Nick was great! We were offered a loaner while our vehicle was in the shop. We also got a car wash before we left. So far, the new camera seems to be working.

STERLING HEIGHTS, MI

Coleen A|2025 Chevrolet Blazer

Confirmed Sales Customer

11/22/2025

Donald Hintz was very knowledgeable and made us at ease when buying our car. Will definitely recommend him to friends and family.

DONALD HINTZ

11/24/2025

Coleen, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit! Give us a call at 586-939-7300

Business Response

COTTRELLVILLE, MI

Mark B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/22/2025

Very professional and helpful with all details of the appointment!

11/24/2025

Mark, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

James M|2019 Chevrolet Trax

Confirmed Service Customer

11/22/2025

on time &ready to go as promised!

11/24/2025

James, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARREN, MI

Taylor J|2022 Chevrolet Blazer

Confirmed Service Customer

11/24/2025

I've only had my car for three years, and I've already had to replace the entire transmission, deal with three separate oil leaks, and have a coolant hose replaced. For purchasing a brand-new vehicle, this is completely unacceptable and raises serious concerns about the quality of their cars. Geoff, was great about lowering my costs and working with me during this very frustrating time. I was given an EV rental car, which was very inconvenient, especially since I do not have the ability to easily charge and EV during the day. It added unnecessary stress while my own car was in the shop for major repairs it shouldn't have needed in the first place. My car is worth $17k and just three years later I had $13k in repairs essentially. Overall, this has been very frustrating, and I am disappointed in my purchase. I have been a loyal GM customer and have only ever had a GM car (lease/buy). This was my first purchase and have extreme regret in buying through you guys. I will never buy a GM car again, a $37k car's transmission should last more than 3 years. I expected far better quality from GM.

OXFORD, MI

Aaron C|2026 Chevrolet Equinox

Confirmed Sales Customer

11/24/2025

Excellent service

BRYAN NICHOLAS

11/25/2025

Aaron, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

Business Response

CLINTON TOWNSHIP, MI

Lisa F|2026 Chevrolet Equinox

Confirmed Service Customer

11/24/2025

Good service

STERLING HEIGHTS, MI

David L|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/24/2025

ANDREA DID A GREAT JOB!

ANDREA MCQUEEN

11/24/2025

David, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

WASHINGTON, MI

Kaylene W|2026 Chevrolet Trailblazer

Confirmed Sales Customer

11/24/2025

Lindsey was kind, professional, and all around amazing to work with. This was my first new car purchase in over twenty years and she made sure the process went smoothly for me. Keep up the great work, Lindsey!

LINDSEY MCKAY

11/24/2025

Kaylene, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TRAVERSE CITY, MI

Michael B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/25/2025

Everything was wonderful. Keep up the excellent work!

CHESTERFIELD, MI

Charleahe W|2026 Chevrolet Equinox

Confirmed Sales Customer

11/25/2025

Great experience, all the paperwork was ready when I arrived. My salesperson Darrin Uhlig was awesome. I would give him 10 stars if I could. Darrin is very knowledgeable and kind as well as always working to make sure you get the best deal possible. I have a Chevrolet dealership less than 15 minutes away from me and drove an hour and a half to complete my deal with Darrin. I think that tells you a lot about how good of an experience I had. Go see Darrin Uhlig you won't be disappointed. By the way this is my 4th car I purchased from Darrin.

DARRIN UHLIG

11/26/2025

Charleahe, thank you for your kind review; we are happy to pass along your comments to Darrin here at Serra Chevrolet Sterling Heights! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WEST BLOOMFIELD, MI

John M|2025 Chevrolet Blazer

Confirmed Service Customer

11/26/2025

Great customer service and they squeezed me in for my oil change

11/26/2025

John, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Philip S|2026 Chevrolet Equinox

Confirmed Sales Customer

11/26/2025

Very good experience, everyone was very nice and helpful that we were in contact with.

STEVEN YUCHA

11/27/2025

Philip, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MACOMB, MI

Terry M|2018 Chevrolet Cruze

Confirmed Service Customer

11/26/2025

Made an appointment for an oil change. Everything went as planned. In an out in an hour.

11/27/2025

Terry, we are very happy we could provide you with a positive experience! If you have any questions, please don't hesitate to reach out!

Business Response

MACOMB, MI

Patricia M|2025 Chevrolet Blazer

Confirmed Sales Customer

11/26/2025

My experience was perfect. My new sales representative Lindsey was very professional, knowledgeable and personable . She is a great asset to your company. The sales process went quite smoothly and was completed in a timely manner. Thank you Lindsey for your excellent customer service

LINDSEY MCKAY

11/27/2025

Patricia, we're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

STERLING HEIGHTS, MI

Tyron E|2026 Chevrolet Tahoe

Confirmed Sales Customer

11/26/2025

Jackie and Jordan were amazing though the whole purchasing process. They went over and behind to get me into my 2026 Chevy Tahoe.

JACQUELINE WOODRUFF

11/27/2025

Tyron, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything we can do for you. Give us a call at 586-939-7300

Business Response

EASTPOINTE, MI

Paul T|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/24/2025

Friendly and helpful

11/25/2025

Paul, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

CHESTERFIELD, MI

Arthur C|2025 Chevrolet Trax

Confirmed Service Customer

11/24/2025

Nice and quick.

11/24/2025

Arthur, we're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

CLINTON TOWNSHIP, MI

Rebecca L|2020 Chevrolet Trax

Confirmed Service Customer

11/25/2025

First, I want to commend my person at the dealership, Aleks, who was awesome! He did everything he could to make my experience a positive one. However. I got several notices about problems with my car. The first was a warning that my battery was going dead - which it wasn't!!! The second one was about air pressure in my tires was wacky. Now, that WAS TRUE!! I don't believe I should be forced to deal with air pressure issues after it' was JUST in the dealership!!!! For shame!!!

11/25/2025

Rebecca, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (888) 245-0003 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

SHELBY TOWNSHIP, MI

Robert W|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/26/2025

Good salesman

ANTHONY ABDULLAH

11/27/2025

Robert, thank you so much for the positive review! We hope you have a great day!

Business Response

WARREN, MI

Merrily W|2024 Chevrolet Trax

Confirmed Service Customer

11/26/2025

Great help thanks

11/27/2025

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

Business Response

STERLING HEIGHTS, MI

Christopher M|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

11/26/2025

Great people and could not beat the tire sale👍

11/27/2025

Christopher, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CLINTON TOWNSHIP, MI

Aida I|2026 Chevrolet Equinox

Confirmed Service Customer

11/27/2025

It was very good experience, my car went to service on time and I got the car back on time. The services people were very nice and professional.

11/28/2025

Aida, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

STERLING HEIGHTS, MI

David G|2024 Chevrolet Equinox

Confirmed Service Customer

11/27/2025

Great service as usual. Thanks to Jason our service advisor.

11/28/2025

David, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MACOMB, MI

Anita Z|2026 Chevrolet Trailblazer

Confirmed Sales Customer

12/1/2025

At Serra chevrolet everyone is very friendly. Our salesperson Rockie Y. Always goes out of his way to make our purchase perfect.

ROCKIE YOUSIF

12/2/2025

Anita, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

STERLING HEIGHTS, MI

Blaine O|2026 Chevrolet Trax

Confirmed Sales Customer

11/27/2025

I’ve been leasing for a while now and this was the best experience we have had. We will definitely be coming back for all future needs.

LINDSEY MCKAY

11/27/2025

Blaine, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300. Have an awesome day!

Business Response

CLINTON TOWNSHIP, MI

James M|2026 Chevrolet Equinox

Confirmed Sales Customer

11/27/2025

Great

TYRONE GIBSON

11/28/2025

James, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do! give us a call at 586-939-7300

Business Response

MACOMB, MI

Amy M|2026 Chevrolet Equinox

Confirmed Sales Customer

11/27/2025

Darrin was professional and tentative to my needs of the a new lease.

DARRIN UHLIG

11/28/2025

Amy, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! give us a call at 586-939-7300

Business Response

STERLING HEIGHTS, MI

Christine V|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/27/2025

Great job by John Trotto as always!

JOHN TROTTO

11/28/2025

Christine, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help! reach out to us at 586-939-7300

Business Response

FRASER, MI

June M|2026 Chevrolet Trailblazer

Confirmed Sales Customer

11/28/2025

I had the best care. All of my questions we answered and I was showed how to use the buttons in the car. My salesperson said to back anytime I needed to understand more. I will send my friends there for sure.

BRYAN NICHOLAS

11/29/2025

We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WASHINGTON, MI

Victoria B|2026 Chevrolet Equinox

Confirmed Sales Customer

12/3/2025

As always, the customer service from everyone is the best. I will continue to come back. Thank you Darrin Uhlig for again making this a pleasant and seamless experience!

DARRIN UHLIG

12/3/2025

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MACOMB, MI

Richard A|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/3/2025

Mike O always does an awesome job

MICHAEL OMELIANOFF

12/4/2025

Richard, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WARREN, MI

Bradley M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

12/3/2025

Everything was great as always!

12/4/2025

Bradley, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

MACOMB, MI

Karen K|2026 Chevrolet Equinox

Confirmed Sales Customer

12/1/2025

No pressure and everything was explained thoroughly

JOHN TROTTO

12/2/2025

Karen, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

Business Response

MACOMB, MI

Lisa W|2026 Chevrolet Equinox

Confirmed Sales Customer

12/1/2025

Excellent service & knowledgeable throughout the purchase process

ANTHONY ABDULLAH

12/2/2025

Lisa, we are very happy we could provide you with a positive experience! If you have any questions, please don't hesitate to reach out!

Business Response

MACOMB, MI

Terry E|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

12/3/2025

Service was great as always.

12/4/2025

Terry, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help! 586-939-7300

Michael H|2026 Chevrolet Trailblazer

Confirmed Sales Customer

12/3/2025

Very efficient. Great to work with.

ELIANA JIMENEZ

12/4/2025

Michael, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

MACOMB, MI

Adam V|2026 Chevrolet Equinox

Confirmed Sales Customer

12/3/2025

Mike O is always helpful and makes the process easy. This was my 4th vehicle from him and I will be back.

MICHAEL OMELIANOFF

12/4/2025

Adam, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! give us a call at 586-939-7300

Business Response

CLINTON TOWNSHIP, MI

Michael F|2025 Chevrolet Equinox

Confirmed Service Customer

12/3/2025

Quick and efficient

12/3/2025

Michael, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help! give us a call at 586-939-7300

Business Response

STERLING HEIGHTS, MI

Erik M|2026 Chevrolet Trailblazer

Confirmed Sales Customer

12/4/2025

Steve listens very well and found the perfect trim level for my needs and without anything I didn't. I can't say enough about how smoothly he handled the whole process it was minimal effort on my part. Just excellent! I'll absolutely be buying from him again!

STEVEN YUCHA

12/6/2025

Erik, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! 586-939-7300

Business Response

SHELBY TWP, MI

Peggy B|2019 Chevrolet Trax

Confirmed Service Customer

12/4/2025

The wait time was shorter than expected. The service representative, Patrick was informative patient and polite.

12/4/2025

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Serra Chevrolet Sterling Heights

Business Response

WARREN, MI

Nicole P|2024 Chevrolet Blazer

Confirmed Service Customer

12/4/2025

It was great!

12/4/2025

Nicole, thank you so much for the positive review! We hope you have a great day!

Business Response

BRUCE TWP, MI

Amy S|2026 Chevrolet Trax

Confirmed Sales Customer

12/4/2025

Everything was great.

STEVEN YUCHA

12/4/2025

Amy, thank you so much for the positive review! We hope you have a great day!

Business Response

RILEY, MI

Carolyn A|2020 Chevrolet Equinox

Confirmed Service Customer

12/4/2025

Extremely helpful and knowledgeable service.

STERLING HEIGHTS, MI

Susan P|2025 Chevrolet Equinox

Confirmed Service Customer

12/4/2025

Greeted right away. Fast, courteous and very helpful.

STERLING HEIGHTS, MI

Gary C|2023 Chevrolet Silverado 1500

Confirmed Service Customer

12/5/2025

Everything and everyone was great

12/6/2025

Gary, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

CLINTON TOWNSHIP, MI

Alex B|2020 Chevrolet Trax

Confirmed Service Customer

12/5/2025

Advisor went over the services that were recommended to be performed with no pressure to have them done. We discussed my bringing my vehicle back in for those at a date not too far off as I was pressed for time. Services performed in less than an hour. And of course I received a complimentary car wash. Excellent customer service.

FRASER, MI

Troy P|2024 Chevrolet Traverse

Confirmed Service Customer

12/14/2025

Fast service. Great staff

12/6/2025

Troy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

MACOMB, MI

Karen F|2025 Chevrolet Silverado 1500

Confirmed Service Customer

12/5/2025

It's always a pleasure to visit Serra, Sterling Heights dealership, regardless to why I'm there. Everything is done professionally and expeditiously. The staff is courteous, knowledgeable and I wont take my Truck, to any other Chevy dealer for service. I always come back home.

12/6/2025

Karen, thank you so much for your positive comments about Serra Chevrolet Sterling Heights! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

CHESTERFIELD, MI

John C|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/5/2025

I recently worked with Jessica to trade in my 2024 GMC Sierra AT4 2500 and get into a brand-new 2026 Silverado High Country, and the entire experience was outstanding. From start to finish, Jessica made the process smooth, stress-free, and enjoyable. She listened to exactly what I was looking for, walked me through all my options, and made sure I got the best value for my trade. Her communication was excellent, she answered every question I had, and she went above and beyond to make sure I felt confident and happy with my decision. The new High Country is everything I wanted and more, and I couldn’t be happier with the way the deal turned out.

JESSICA SADA

12/7/2025

John, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out at 586-939-7300!

Business Response

MACOMB, MI

Giovanni S|2024 Chevrolet Equinox EV

Confirmed Service Customer

12/4/2025

Mike was amazing in assisting me with my vehicle by keeping me updated on the status, making sure my rental was perfect, and even helping diagnose the problem with my vehicle.

12/4/2025

We're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WEST BLOOMFIELD, MI

Daniella T|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/4/2025

Rockie was absolutely amazing. He showed me all of the options, showed me the vehicles in person, we test drove it, he took his time going through all of the paperwork with me and everything was smooth as always!

ROCKIE YOUSIF

12/4/2025

Daniella, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

STERLING HEIGHTS, MI

Garry W|2013 Chevrolet 2500HD Silverado

Confirmed Service Customer

12/4/2025

Always great service with Jason

12/4/2025

Garry, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARREN, MI

Michael H|2026 Chevrolet Trax

Confirmed Sales Customer

12/4/2025

Great service

ROBERT KRAFT

12/5/2025

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

Business Response

ROSEVILLE, MI

Mark L|2020 Chevrolet Malibu

Confirmed Service Customer

12/5/2025

They did a great job

12/6/2025

Mark, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

WARREN, MI

Christopher M|2024 Chevrolet Trailblazer

Confirmed Service Customer

12/5/2025

Love working with the Serra dealership. Hoping to get my next lease from them.

12/6/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

James O|2024 Chevrolet Blazer

Confirmed Service Customer

12/5/2025

Even though 2024 blazer required a new transmission- after 17.000 miles, I received the best service! Communication with mike, my service guy was great. A new loaner car was given to me. After 2 weeks car was ready & put thru car wash. Too bad it’s a lease that gets turned in- 4 weeks later

12/6/2025

James, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Dean K|2025 Chevrolet Equinox

Confirmed Service Customer

12/5/2025

Fast and seamless

12/6/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

NEW BALTIMORE, MI

Donnie W|2022 Buick Enclave

Confirmed Service Customer

12/5/2025

I hate waiting hours for oil charge/tire rotation but today it was 30 mins and I got a car wash to boot. Thank you

12/7/2025

Donnie, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 586-939-7300

Business Response

STERLING HEIGHTS, MI

Stacey F|2016 GMC Yukon XL

Confirmed Service Customer

12/7/2025

Good customer service

12/7/2025

Stacey, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out! give us a call at 586-939-7300

Business Response

STERLING HEIGHTS, MI

Aiyonna G|2025 Chevrolet Trax

Confirmed Sales Customer

12/8/2025

Darrin was such a wonderful help!

DARRIN UHLIG

12/8/2025

Aiyonna, we're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

INKSTER, MI

Michael B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

12/8/2025

EXCELLENT!

12/8/2025

Michael, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

CHESTERFIELD, MI

Todd W|2024 Chevrolet Corvette Stingray

Confirmed Service Customer

12/8/2025

Great service visit. Everything as expected and done well.

TROY, MI

Pamela S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

12/8/2025

Everyone treats you like family, they are honest and service is fast.

12/8/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

WARREN, MI

Anthony M|2025 Chevrolet Trax

Confirmed Service Customer

12/8/2025

Outstanding, friendly service technician. Vehicle service (inspection, oil chg & tire rotation) was completed in apx 30min. Would highly recommend!

12/9/2025

Anthony, we're glad everything was completed quickly and to your satisfaction! Thank you for the recommendation, and have an amazing day!

Business Response

MACOMB, MI

John B|2025 Chevrolet Equinox

Confirmed Service Customer

12/8/2025

Fantastic customer service! Top notch at Serra Chevrolet. Thanks to all.

12/9/2025

John, we are so happy to read such a great review about Serra Chevrolet Sterling Heights! Please don't hesitate to reach out if there's anything additional we can do for you, give us a call at 586-939-7300.

Business Response

CLINTON TOWNSHIP, MI

Ted S|2025 Chevrolet Malibu

Confirmed Service Customer

12/8/2025

Everything was fine. Work was completed as told. My only complaint was that my fluids were not checked which should have been part of the oil change service. A couple of days after service I went to use my windshield wiper fluid and it was empty so I know it was not checked.

12/9/2025

Ted, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to our Service Manager, Laura Marklin at 586-274-0386 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

WARREN, MI

Nicholas D|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/5/2025

Quickest easiest streamless purchase I’ve made on a vehicle in 10 years

ELIANA JIMENEZ

12/7/2025

Nicholas, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

FERNDALE, MI

Wendy B|2025 Chevrolet Blazer

Confirmed Service Customer

12/5/2025

Went in for my oil change and the day before I had a flat tire and I told Michael what happened and he took care of it as well

WARREN, MI

Gary W|2024 Chevrolet Equinox

Confirmed Service Customer

12/6/2025

Well done. On time a little expensive.

SHELBY TOWNSHIP, MI

Marilee N|2024 Chevrolet Equinox

Confirmed Service Customer

12/6/2025

The agent was extremely kind and knowledgeable.

12/7/2025

Marilee, we're glad to hear you found our staff was so knowledgeable and helpful! We hope to see you soon!

Steven S|2025 Chevrolet Equinox

Confirmed Service Customer

12/7/2025

Best experience I’ve ever had with my sales person, Jackie woodruff. She was incredibly knowledgeable, friendly and nice !

12/8/2025

Steven, we're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ROSEVILLE, MI

Vincent R|2025 Chevrolet Equinox

Confirmed Service Customer

12/8/2025

Jason in Service always friendly and professional and helps us get just the anppoi time and day we need. Car is serviced quickly, all questions or concerns addressed. We have been with this dealer, though name has changed, for 3 decades. Service in all areas is excellent.

12/9/2025

Vincent, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

David M|2002 Chevrolet TrailBlazer

Confirmed Service Customer

12/8/2025

Jason was able to get hard to find parts for my 2002 vehicle and complete the service work.

12/8/2025

David, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Gregory P|2026 Chevrolet Trax

Confirmed Sales Customer

12/8/2025

best customer service experience getting a vehicle ever had..kudos to Jessica

JESSICA SADA

12/8/2025

Gregory, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

UTICA, MI

Robert M|2022 Chevrolet Traverse

Confirmed Service Customer

12/8/2025

Always a great staff and very friendly.

STERLING HEIGHTS, MI

Michael B|2020 Chevrolet Equinox

Confirmed Service Customer

12/9/2025

No problems, was great

STERLING HEIGHTS, MI

John L|2025 Chevrolet Trailblazer

Confirmed Service Customer

12/8/2025

Who ever puts the label on the windshield put next oil change is at 23000 plus and I only have 3884 miles on my Trailblazer. Also in the cold weather they should wipe car down after washing car.

EASTPOINTE, MI

Patricia Z|2024 GMC Sierra 2500 HD

Confirmed Service Customer

12/9/2025

Jason was great to work with as usual

12/10/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

STERLING HEIGHTS, MI

Alexandra A|2025 Chevrolet Equinox

Confirmed Service Customer

12/10/2025

Always helpful and caring.

12/11/2025

Alexandra, thank you so much for your positive comments about Serra Chevrolet Sterling Heights! Feel free to reach out to us at 586-939-7300 if you need anything. Have a wonderful day.

Business Response

STERLING HEIGHTS, MI

Kathryn S|2025 Chevrolet Tahoe

Confirmed Service Customer

12/10/2025

Michael Johnson in the service dept is always amazing to work with!!

12/11/2025

Kathryn, thank you for your kind review; we are happy to pass along your comments to Michael here at Serra Chevrolet Sterling Heights! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ROCHESTER HILLS, MI

Dennis S|2025 Chevrolet Silverado 1500

Confirmed Service Customer

12/10/2025

Always Very good service. People are always willing to help.

12/12/2025

Dennis, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Give us a call at 586-939-7300

Business Response

CLINTON TOWNSHIP, MI

Eraitt A|2025 Chevrolet Equinox

Confirmed Service Customer

12/10/2025

Friendly, fast and quality work!

12/11/2025

Eraitt, we really appreciate your positive review! If you're ever in need of help, please let us know!

Business Response

STERLING HEIGHTS, MI

Lisa C|2026 Chevrolet Equinox

Confirmed Service Customer

12/10/2025

great customer service and very quick

RICHMOND, MI

Paul E|2025 Chevrolet Blazer

Confirmed Sales Customer

12/10/2025

The end-to-end process of leasing a new car is so easy here. John Trotto makes everything seamless.

JOHN TROTTO

12/11/2025

Paul, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

Business Response

MACOMB, MI

Jan S|2026 Chevrolet Equinox

Confirmed Sales Customer

12/10/2025

Always a pleasure to work with John Trotto. He knows our needs, helps us with our choices and decisions and responds quickly and efficiently.

JOHN TROTTO

12/11/2025

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit! Give us a call at 586-939-7300

Business Response

SHELBY TOWNSHIP, MI

Edward B|2025 Chevrolet Equinox EV

Confirmed Service Customer

12/10/2025

People were very friendly and responded to my concerns quickly and when they didn't know the answer, they researched it. Enjoyed the waiting room with a couple tables allowing me to work while waiting. Great experience.

12/10/2025

Edward, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Rachel S|2026 Chevrolet Equinox

Confirmed Sales Customer

12/9/2025

I recently visited Serra Chevrolet to explore moving to a GM lease(I am a longtime Jeep leaser). I cannot say enough positive things about Jackie Woodruff. This was the best experience I have had leasing a vehicle, she heard my needs(and lots of wants) and made sure she found exactly what I was looking for. First appointment was on a Monday and by Thursday I was driving away in my new 2026 Equinox. I am looking forward to many more leases through Jackie at Serra!

JACQUELINE WOODRUFF

12/10/2025

Rachel, congratulations on your new vehicle! Thank you so much for your positive comments about Serra Chevrolet Sterling Heights! We are always more than happy to assist you if anything else comes up. Take care! give us a call at 586-939-7300.

Business Response

ROSEVILLE, MI

James P|2024 Chevrolet Equinox

Confirmed Service Customer

12/9/2025

Nick was great..friendly, helpful and answered all my questions..I was early but he took me right away. Great service..

WASHINGTON TOWNSHIP, MI

Vivian M|2025 Chevrolet Trax

Confirmed Service Customer

12/9/2025

Thanks to numerous potholes my Chevy Trax needed an alignment. I had appointment for 5:10p.m. and service advisor Nicholas Vansickle, who is professionally friendly, had me checked in way faster than I could ever expect. I was on my way home by 6:20 and that included a car wash. By the way......time passed quickly in customer lounge since one of the televisions did have cable and holiday movie "Home Alone" was showing. Thank You~

12/10/2025

Vivian, we are very happy to have provided you with such a positive experience! Thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again.

Business Response

CHESTERFIELD, MI

Jantise N|2026 Chevrolet Equinox

Confirmed Service Customer

12/9/2025

VEARY FAST PASTE

12/10/2025

Jantise, we really appreciate your feedback! If you have any questions, please don't hesitate to reach out!

Business Response

PONTIAC, MI

David R|2026 Chevrolet Colorado

Confirmed Sales Customer

12/10/2025

great dealership great salesperson highly recommend

JOHN TROTTO

12/10/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

SHELBY TOWNSHIP, MI

Larry S|2024 Chevrolet Blazer

Confirmed Service Customer

12/10/2025

Patrick was knowledgeable friendly and made whole process a breeze in and out as promised A+

FRASER, MI

John R|2025 Chevrolet Trailblazer

Confirmed Service Customer

12/10/2025

Top notch communication and service!

12/11/2025

John, we appreciate your positive review about your recent experience with us! Thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again.

Business Response

WARREN, MI

Kathleen G|2026 Chevrolet Equinox

Confirmed Sales Customer

12/10/2025

Salesperson Andrea McQueen is wonderful to work with - found our car and financing went smooth.

ANDREA MCQUEEN

12/11/2025

Kathleen, thank you for your kind review; we are happy to pass along your comments to Andrea McQueen at Serra Chevrolet Sterling Heights! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

MACOMB, MI

Marie A|2024 Chevrolet Trax

Confirmed Service Customer

12/11/2025

Car was done when promised

12/12/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Give us a call at 586-939-7300

Business Response

DETROIT, MI

Victoria A|2018 Chevrolet Traverse

Confirmed Service Customer

12/11/2025

Jason Crager was honest & thorough in getting our vehicle maintained on time!

SHELBY TOWNSHIP, MI

Robert V|2025 Chevrolet Equinox

Confirmed Service Customer

12/11/2025

Excellent

12/14/2025

Robert, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SHELBY TOWNSHIP, MI

Robert I|2024 Chevrolet Equinox

Confirmed Service Customer

12/11/2025

I got in promptly and the work was done fast and efficiently. Would go nowhere else.

SHELBY TOWNSHIP, MI

Michael M|2025 Chevrolet Equinox

Confirmed Service Customer

12/11/2025

Great quick and efficient service. The service manager who helped me was fabulous.

12/13/2025

Michael, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

STERLING HEIGHTS, MI

Jonathan E|2026 Chevrolet Trailblazer

Confirmed Sales Customer

12/11/2025

I was in need of a new vehicle quickly. My salesman, Lee Walch, worked quickly to put together some deals that fit my parameters and gave me a few to pick from. He got me back on the road in on a new set of wheels within a day. I could have even taken delivery the same day if my schedule had allowed. Great job, Lee!

LEE WALCH

12/12/2025

Thank you for your kind review; we are happy to pass along your comments to Lee here at Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit!

Business Response

STERLING HEIGHTS, MI

David D|2024 Chevrolet Silverado 1500

Confirmed Service Customer

12/11/2025

I made appointment the week before. Beside the long wait it was Good. Mike B was very attentive, and processed my service.

12/12/2025

David, thank you for taking the time to let us know how we did. We hope you have a great day!

Business Response

ST HEIGHTS, MI

Derrik O|2025 Chevrolet Equinox

Confirmed Service Customer

12/11/2025

Easy and quick service experience.

12/12/2025

Derrik, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

shelby township, MI

James C|2025 Chevrolet Blazer

Confirmed Sales Customer

12/12/2025

Everything was fine as expected. Very well run dealership both sales and service. Pleasure dealing with John Trotto.

JOHN TROTTO

12/12/2025

James, thank you for taking the time to leave a review for us at Serra Chevrolet Sterling Heights. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

MACOMB, MI

Tricia-Ann M|2026 Chevrolet Trailblazer

Confirmed Sales Customer

12/10/2025

Nate was great! He was patient and thorough through my purchase and was attentive to my needs. I highly recommend and will certainly go back.

NATHAN BURNS

12/11/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

STERLING HEIGHTS, MI

Lorraine A|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

12/10/2025

I always have an exceptional experience when I come in. I’ve been in a lot over the past few years and it’s nice they remember me. I always have a pleasant conversation with the service guys. I was going to go to the Serra dealership near my new house, but, decided to keep going to the Serra dealership on vandyke because of the established relationship with them.

12/11/2025

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

Business Response

CLINTON TOWNSHIP, MI

Timothy H|2025 Chevrolet Blazer EV

Confirmed Service Customer

12/10/2025

Dealership was great. People friendly.

12/11/2025

Thank you so much for your positive comments about Serra Chevrolet Sterling Heights! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Robert P|2019 Chevrolet Trax

Confirmed Service Customer

12/11/2025

No probleMS all positive

STERLING HEIGHTS, MI

Brian G|2024 Chevrolet Trax

Confirmed Service Customer

12/11/2025

Great service

12/14/2025

Brian, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SHELBY TOWNSHIP, MI

Thomas R|2025 Chevrolet Equinox

Confirmed Service Customer

12/11/2025

fast service

MACOMB, MI

Michael V|2025 Chevrolet Equinox

Confirmed Service Customer

12/11/2025

courteous and timely

12/12/2025

Michael, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! 586-939-7300

Business Response

STERLING HEIGHTS, MI

William M|2022 Chevrolet Trailblazer

Confirmed Service Customer

12/12/2025

Great servy

12/13/2025

William, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

SHELBY TOWNSHIP, MI

Thomas P|2024 Chevrolet Equinox

Confirmed Service Customer

12/12/2025

Mike, the service personnel that assisted me, was very helpful and professional. My vehicle was serviced quickly and I was satisfied with the entire experience.

12/13/2025

Thomas, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

WARREN, MI

Kimberly L|2015 Chevrolet Traverse

Confirmed Service Customer

12/12/2025

I have never had a bad experience with this dealership. My service advisor, Michael Johnson, is the best employee there. I would rate him a 10+. He is always looking out for his customers and always trying to find the best deal available.

12/13/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MACOMB, MI

Barbara L|2025 Chevrolet Blazer

Confirmed Sales Customer

12/13/2025

Bryan Nicholas always a great help

BRYAN NICHOLAS

12/13/2025

Barbara, we're happy to hear you had such a positive experience with Bryan! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SHELBY TOWNSHIP, MI

Allen M|2026 Chevrolet Tahoe

Confirmed Sales Customer

12/13/2025

Tye and the management staff were excellent! Thanks to all! Al Mackinder

TYRONE GIBSON

12/13/2025

Allen, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

MACOMB, MI

Douglas B|2018 Chevrolet Equinox

Confirmed Service Customer

12/14/2025

Everything was Great!

12/15/2025

Douglas, thank you so much for the positive review! We hope you have a great day!

Business Response

STERLING HEIGHTS, MI

Kathleen K|2023 Chevrolet Equinox

Confirmed Service Customer

12/14/2025

Ok

12/15/2025

Kathleen, we are glad we could help! If you're ever in need of more help, please give us a call at 586-939-7300.

Business Response

STERLING HEIGHTS, MI

Basil B|2026 Chevrolet Equinox

Confirmed Sales Customer

12/14/2025

The agent, Jessica, was so friendly, knowledgeable, and cooperative. Helped us get the best deal, and explained all details. Thank you

JESSICA SADA

12/15/2025

Basil, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Falicia P|2026 Chevrolet Traverse

Confirmed Sales Customer

12/15/2025

Eliana was so friendly and helpful. She made the experience so easy and explained every detail about my new car. Will definitely be coming back to Eliana on the next car!

ELIANA JIMENEZ

12/15/2025

Falicia, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Joseph V|2025 Chevrolet Equinox

Confirmed Service Customer

12/15/2025

Very polite service people. Dealership has excellent handicap facilities.

12/15/2025

Joseph, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

WASHINGTON, MI

John K|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

12/12/2025

The dealership and rep Nick did a great job, Thanks.

12/12/2025

John, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Karla C|2026 Chevrolet Trailblazer

Confirmed Sales Customer

12/13/2025

Zach did an amazing job

ZACHERY GREGORY

12/14/2025

Karla, thank you for your kind review; we are happy to pass along your comments to Zach here at Serra Chevrolet Sterling Heights! We hope to see you soon!

Business Response

ALMONT, MI

Jerry P|2020 Chevrolet Traverse

Confirmed Service Customer

12/13/2025

The service rep Alekes was a great help for my car service needs.

12/14/2025

Jerry, thanks for highlighting our staff who helped make this such a great experience! We hope to see you soon!

Business Response

CHESTERFELD, MI

Jerry L|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

12/14/2025

Service team was excellent. took care of all my problems on my truck in one day really appreciate it.

12/15/2025

Jerry, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BLOOMFIELD HILLS, MI

Glauco G|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/15/2025

It was a very positive experience; I was welcomed and treated very well. The negotiation was clear, quick, and straightforward, as it should be. I am really satisfied with Don's work and courtesy.

DONALD HINTZ

12/15/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

MACOMB, MI

Lori B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/15/2025

I had a great experience at Serra . My salesman Bryan Nicholas was amazing , I got a great deal on my Silverado Bryan knew I have been wanting one and was looking for what I wanted and my price range . Thank You Bryan

BRYAN NICHOLAS

12/15/2025

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CLINTON TOWNSHIP, MI

Jeffrey D|2004 Chevrolet Suburban

Confirmed Service Customer

12/15/2025

Quick and efficient

SHELBY TOWNSHIP, MI

Amy E|2019 Chevrolet Equinox

Confirmed Service Customer

12/16/2025

Geoff was very helpful and explained things well. He also returned calls in a timely fashion.

12/17/2025

Amy, Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

James S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/16/2025

My salesman made it very easy for my. I am 120% satisfied! He did a great job.

MICHAEL OMELIANOFF

12/18/2025

James, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WARREN, MI

Donald R|2019 Chevrolet Traverse

Confirmed Service Customer

12/15/2025

Service Rep and gal who dropped off my car after service were very friendly

STERLING HEIGHTS, MI

Robert H|2026 Chevrolet Trax

Confirmed Sales Customer

12/15/2025

I was well informed and everyone there was very friendly.

LEE WALCH

12/16/2025

Robert, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

MACOMB, MI

Wayne C|2026 Chevrolet Equinox

Confirmed Sales Customer

12/16/2025

Excellent service clean & friendly facility

MICHAEL OMELIANOFF

12/17/2025

Wayne, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

COMMERCE TOWNSHIP, MI

Gary G|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

12/16/2025

Everything was great! Got it done quickly and got it to me in 2 days for lots of service. Rushed the final paperwork to get it to me Friday afternoon. Michael was a pleasure to work with and I will use him as service advisor again.

ROYAL OAK, MI

Ronald K|2025 Chevrolet Silverado 1500

Confirmed Service Customer

12/16/2025

Great Staff !!!

STERLING HEIGHTS, MI

Paul F|2022 Chevrolet 3500HD Silverado

Confirmed Service Customer

12/17/2025

Upon arrival, waited near the waiting room door, 2 customers that arrived after me were helped before me. Service advisor asked if my truck was a diesel after starting it. Asked if i bought it there? (yes)... Porter dropped/picked me up at home, told me i was lucky and he has to tell his wife hes going to be late, explaining hes going to get locked out from his vehicle, i almost exited the vehicle to walk it was that uncomfortable?! Paid online, Went to pick-up vehicle. Truck is now parked out front by service exit. Waited as people came in after me and got thier vehicles. The porters were actively ignoring me. Went to the service office looking for my keys. Female helped me out, service advisor who told me to wait as they pull it up had the key behind them the whole time. I really dont even know what to say.

12/19/2025

Paul, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our Service Manager, Laura Marklin at 586-274-0386.

Business Response

STERLING HEIGHTS, MI

Michael B|2026 Chevrolet Trailblazer

Confirmed Sales Customer

12/17/2025

Great service

DARRIN UHLIG

12/18/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SHELBY TOWNSHIP, MI

Michael B|2020 Chevrolet Equinox

Confirmed Service Customer

12/17/2025

It took 3 1/2 hours to replace 4 tires

12/18/2025

We regret to hear that you had this experience with us. Here at Serra Chevrolet Sterling Heights, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our Service Manager, Laura Marklin at 586-274-0386 to discuss ways we can better serve you in the future.

Business Response

STERLING HEIGHTS, MI

James C|2025 Chevrolet Trax

Confirmed Service Customer

12/17/2025

2 hours for an oil change is not acceptable, especially after scheduling a service time.

STERLING HEIGHTS, MI

Dwayne D|2025 Chevrolet Equinox

Confirmed Service Customer

12/17/2025

Great customer service

12/18/2025

Dwayne, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

WARREN, MI

Rebecca R|2026 Chevrolet Equinox

Confirmed Sales Customer

12/17/2025

I had a wonderful experience.

WILLIAM REED

12/18/2025

Rebecca, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

SOUTHFIELD, MI

Claressa A|2023 Chevrolet Equinox

Confirmed Service Customer

12/17/2025

Alex gave great customer service.

12/18/2025

Yavonne, Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

HARPER WOODS, MI

Kurt W|2026 Chevrolet Colorado

Confirmed Sales Customer

12/18/2025

My experience with Serra Chevy couldn’t have been any better! Eliana Jimenez was great! I will definitely be back and contact Eliana for my next vehicle. Also, I will let my friends and family know

ELIANA JIMENEZ

12/19/2025

Kurt, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 586-939-7300

Business Response

MARYSVILLE, MI

Shirley B|2026 Chevrolet Equinox

Confirmed Sales Customer

12/18/2025

Excellent

ROCKIE YOUSIF

12/19/2025

Shirley, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 586-939-7300

Business Response

SAINT CLAIR SHORES, MI

Christopher L|2024 Chevrolet Blazer

Confirmed Service Customer

12/18/2025

The whole process was smooth. The service rep was very nice and didn't try to pressure-sell me services. The waiting room was comfortable, and the coffee was hot. Was in and out in less than an hour for the service. The vehicle came back washed, which was appreciated.

12/19/2025

Christopher, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! 586-939-7300

Business Response

STERLING HEIGHTS, MI

Michael I|2026 Chevrolet Trailblazer

Confirmed Sales Customer

12/18/2025

Very organized and an issue free experience.

ELIANA JIMENEZ

12/19/2025

Michael, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

SHELBY TOWNSHIP, MI

Nikki F|2025 Chevrolet Traverse

Confirmed Service Customer

12/18/2025

Fast and great service

12/19/2025

Nikki, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MACOMB, MI

Tiffany J|2026 Chevrolet Equinox

Confirmed Sales Customer

12/16/2025

Zach is a great salesman. This is my second time leasing a car from him. He’s always patient with me and lets me take my time to look at things

ZACHERY GREGORY

12/18/2025

Tiffany, thank you for your kind review; we are happy to pass along your comments to Zach here at Serra Chevrolet Sterling Heights! We look forward to your next visit! Take care!

Business Response

STERLING HEIGHTS, MI

Dana K|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

12/17/2025

Lee was most helpful with our 2026 Chevy ZR2 purchase. He was well educated on all the features and warranties. Making our decision that much easier. Kind and very welcoming describes the whole team/dealership he works with. I will definitely reach out to Lee for the next car purchase.

LEE WALCH

12/18/2025

Dana, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

ORTONVILLE, MI

Samantha H|2024 Chevrolet Traverse

Confirmed Service Customer

12/17/2025

Michael has been the gentleman to always assist me with my vehicle, and he has been very prompt with updates about my vehicle when they have it. He has worked with me on getting a rental for me if any unexpected hiccups come about. This has been the best dealership by home for me to deal with.

12/18/2025

Thank you so much for your positive comments about Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit!

Business Response

STERLING HEIGHTS, MI

Justin D|2025 Chevrolet Silverado 1500

Confirmed Service Customer

12/17/2025

This team always does a great job. Appreciate you!

12/18/2025

Thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Serra Chevrolet Sterling Heights

Business Response

CASCO, MI

Christopher H|2025 Chevrolet Colorado

Confirmed Service Customer

12/17/2025

Great service as always will def be back. Oil change and tire rotation done in a timely matter. Also took the time to put plastic down on drivers seat to protect interior which was a plus. Service advisor was great and very commutative.

12/18/2025

Thank you so much for your positive comments about Serra Chevrolet Sterling Heights! We look forward to your next visit! Take care!

Michael S|2019 Chevrolet Equinox

Confirmed Service Customer

12/18/2025

They fixed my Equinox, which underwent a decent amount of damage following an encounter with a deer, in a timely, professional manner.

12/19/2025

Michael, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CLINTON TOWNSHIP, MI

John G|2023 Chevrolet Suburban 1500

Confirmed Service Customer

12/18/2025

Appointment was kept as scheduled , service provided in a timely manner!

STERLING HEIGHTS, MI

James G|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

12/18/2025

👍

12/19/2025

James, thank you for the high star rating! Feel free to give us a call at 586-939-7300 if you need anything. Have a wonderful day.

Business Response

STERLING HEIGHTS, MI

Karen K|2025 Chevrolet Equinox

Confirmed Service Customer

12/18/2025

Took care of me right away with my scheduled oil change and tire rotation. I was in and out in 1 hour. Excellent service and great staff!! Thank you

12/19/2025

Karen, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

STERLING HEIGHTS, MI

Maureen G|2026 Chevrolet Equinox

Confirmed Sales Customer

12/18/2025

Friendly, professional, and exceptionally positive customer care! I am delighted by the experience I had at Serra Chevrolet Sterling Heights.

WILLIAM REED

12/19/2025

Maureen, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

SOUTHFIELD, MI

Lisa O|2025 Chevrolet Silverado 1500

Confirmed Service Customer

12/19/2025

Tony in the body shop was great to work with

12/21/2025

Lisa, we're happy to hear you had such a positive experience with Tony! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MACOMB, MI

Paul E|2024 Chevrolet Equinox EV

Confirmed Service Customer

12/19/2025

Professional and friendly service team. The entire service process was well orchestrated.

MACOMB, MI

Cristina F|2026 Chevrolet Trailblazer

Confirmed Sales Customer

12/19/2025

Anthony was very helpful and honest

ANTHONY ABDULLAH

12/21/2025

Cristina, we're happy to hear you had such a positive experience with Anthony! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SHELBY TOWNSHIP, MI

Denise M|2025 Chevrolet Trax

Confirmed Service Customer

12/19/2025

Fast, fast, fast…..exceptional staff and very caring. For those who have not personally had an oil change or some other work done on their car, Serra Chevrolet has their set up process so easy to go through. Very happy with the experience.

STERLING HEIGHTS, MI

Jennifer M|2025 Chevrolet Equinox

Confirmed Service Customer

12/19/2025

My experience was great. From the moment I got out of my car till then end when I picked up my car. Everyone was so nice and very helpful

12/21/2025

Jennifer, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care! 586-939-7300

Business Response

STERLING HEIGHTS, MI

Jacqueline R|2016 Chevrolet Cruze Ltd

Confirmed Service Customer

12/19/2025

Excellent experience! Patrick went above and beyond to assist me. The service was great. Problems solved. I would never go any place else for service. Thank you Patrick and all involved

12/21/2025

Jacqueline, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 586-939-7300

Business Response

MACOMB, MI

Janice P|2025 Chevrolet Equinox

Confirmed Service Customer

12/18/2025

Everything went smoothly. Very efficient!

12/19/2025

Janice, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SHELBY TOWNSHIP, MI

Tammi T|2024 Chevrolet Silverado 1500

Confirmed Service Customer

12/18/2025

Alex my was excellent however the NAIL in my tire that I got in your drive way sucked

STERLING HEIGHTS, MI

Mary C|2026 Chevrolet Equinox

Confirmed Service Customer

12/19/2025

I was amazed on how professionally and quickly my Equinox was serviced for my first experience with Oil and tire rotate and change. You even gave me a car wash. So appreciated. Thanks...I love my Equinox.

12/21/2025

Mary, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SHELBY TOWNSHIP, MI

Stanley M|2023 Chevrolet Corvette Z06

Confirmed Service Customer

12/19/2025

The complete staff went over and above with taking care of my questions and service needs from John Weber in sales to Jason Crager, Vince Goulet in service.

12/21/2025

Stanley, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help! 586-939-7300

Business Response

CHESTERFIELD, MI

Laurie D|2026 Chevrolet Trailblazer

Confirmed Sales Customer

12/19/2025

it went smoothly. I got exactly what I wanted without having to wait or settle for something different.

DONALD HINTZ

12/21/2025

Laurie, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call at 586-939-7300 call or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Connie D|2026 Chevrolet Equinox

Confirmed Sales Customer

12/19/2025

I can not say enough good things about Rockie; his knowledge about my new car and the process of switching my old car out made everything pleasant and stress free. Customer service is everything and Rockie is a rockstar in that regard.

ROCKIE YOUSIF

12/22/2025

Connie, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WARREN, MI

Carolyn H|2026 Chevrolet Equinox

Confirmed Sales Customer

12/19/2025

Enjoyed my visit to Serra dealership, my salesman was very helpful, nice and helpful with my purchase.

WILLIAM REED

12/22/2025

Carolyn, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

DETROIT, MI

William M|2026 Chevrolet Tahoe

Confirmed Sales Customer

12/20/2025

John was excellent as always

JOHN TROTTO

12/22/2025

William, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Allison H|2019 Chevrolet Traverse

Confirmed Service Customer

12/19/2025

I absolutely love Serra Sterling Heights. 2 things..#1. I may be wrong, but I thought the oil change/tire rotation involved a check of other fluids...especially windshield washing fluid. 2. The service representative was very nice, but I believe if I didn't question a few things I would have walked out spending a lot of money on stuff I didn't need. I love Serra Sterling Heights for their honesty. I tell people about how much trust I have in them from sales to service. Let's ensure that remains. Otherwise, I was pleased with cost, cleanliness of facility, and I was not there for much more than an hour.

12/21/2025

Allison, we appreciate you taking the time to leave us this feedback and for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. 586-939-7300

Business Response

STERLING HEIGHTS, MI

Gary H|2024 Chevrolet Trax

Confirmed Service Customer

12/21/2025

Excellent, efficient service.

TROY, MI

Eugene S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

12/20/2025

Dealer did an A-1 job from start to finish. All employees I had contact with went out of their way to ensure my visit was pleasant and worry free. Thanks Serra!

12/22/2025

Eugene, thank you so much for your positive comments about Serra Chevrolet Sterling Heights! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

STERLING HGTS, MI

Zygmunt S|2026 Chevrolet Equinox

Confirmed Sales Customer

12/21/2025

Very helpful

BRYAN NICHOLAS

12/22/2025

We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WASHINGTON, MI

Robert S|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

12/22/2025

WORK WAS PERFORMED ON TIME ACTUALLY IT WAS DONE AHEAD OF SCHEDULE. AMGELA AND JOE WERE EXCELLENT TO DEAL WITH AN KEPT ME UPDATED THROUGHOUT THE PROCESS

WASHINGTON, MI

Vicki H|2026 Chevrolet Trailblazer

Confirmed Sales Customer

12/22/2025

I appreciated that we could handle everything via phone and email and that the car was delivered to me. It saved me lots of time and annoying travel.

JACQUELINE WOODRUFF

12/22/2025

Vicki, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LIVONIA, MI

Ronald R|2025 Chevrolet Equinox EV

Confirmed Service Customer

12/22/2025

great service

CLINTON TOWNSHIP, MI

Bernard S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/22/2025

As usual my sales person Darin Uhlig, was very helpful in finding the truck I was looking for and closed the deal quickly. He took the time to explain the new truck to me and handled the paperwork. Over the years I've purchased several vehicles from Serra Chevrolet dealership and always left with no regrets.

DARRIN UHLIG

12/23/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Leonard M|2024 Chevrolet Blazer

Confirmed Service Customer

12/21/2025

Quick and easy. Nice staff.

12/22/2025

Leonard, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

Business Response

WARREN, MI

Joseph A|2024 Chevrolet Equinox EV

Confirmed Service Customer

12/21/2025

great experience

12/22/2025

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

Business Response

STERLING HEIGHTS, MI

David W|2023 Chevrolet Silverado 1500

Confirmed Service Customer

12/22/2025

Been having an oil consumption issue. They decided to do a detailed inspection on a Monday. Found the problem and replaced the motor by Wednesday evening. Couldn't be happier with the service and professionalism. Thanks Aleks

CLINTON TOWNSHIP, MI

Vickie T|2020 Chevrolet Equinox

Confirmed Service Customer

12/22/2025

The tech, Mike, was very helpful when I arrived at the dealership for service on my equinox

12/22/2025

Thank you for your kind review; we are happy to pass along your comments to Mike at Serra Chevrolet Sterling Heights! We sincerely value your business and look forward to your next visit!

Business Response

STERLING HEIGHTS, MI

Kenneth K|2018 Chevrolet Tahoe

Confirmed Service Customer

12/23/2025

Awesome as usual!

12/24/2025

Kenneth, your wonderful feedback and rating mean a lot to us. We do hope we can be of assistance in the future. Take care!

Business Response

WARREN, MI

Keith C|2022 Chevrolet Blazer

Confirmed Service Customer

12/23/2025

Again it was great working with Pat W. He is so helpful. I went in for an oil change and my engine light came on. Had a problem with my transmission. He know I was leaving for Florida after Christmas. He Did know if it would be done by the time I wanted to go and by God it was done in a week. I was so thankful for him. Calling me and kept me updated on the car. I am grateful for him and Sarra. Thank you

12/24/2025

Keith, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! If you have any further questions, please give us a call. We're always happy to help! give us a call at 586-939-7300

Business Response

STERLING HEIGHTS, MI

Laurie B|2025 Chevrolet Colorado

Confirmed Sales Customer

12/23/2025

Bryan Nicholas was excellent. Took the pain out of getting a new lease and finding a great deal. ABSOLUTELY would recommend him to anyone wishing to lease or buy a car!

BRYAN NICHOLAS

12/24/2025

Laurie, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! give us a call at 586-939-7300

Business Response

SHELBY TOWNSHIP, MI

Michael P|2022 Buick Encore

Confirmed Service Customer

12/23/2025

Jason was very helpful in coordinating the work and getting me a rental.

12/24/2025

Michael, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! give us a call at 586-939-7300

Business Response

STERLING HEIGHTS, MI

Jeffrey T|2020 Buick Encore GX

Confirmed Service Customer

12/23/2025

I had the shuttle take me home because I didn't want to wait for my oil change and tire rotation. There were 2 of us on the shuttle and after the first person was taken home, my car service was completed so the driver returned me to the dealership. This was the first time I have ever seen a dealership turn around any car I have ever owned. I was very happy that because of the quick service time I was able to return to my plans for the day without interruption. If I knew that this type of service was guaranteed to be performed so quickly I would not ever need to ask for a shuttle ride again. Thank you for making my day go smoother.

12/24/2025

Jeffrey, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARREN, MI

Ariyana H|2026 Chevrolet Equinox

Confirmed Sales Customer

12/23/2025

Everyone was friendly

TERENCE TANTON

12/24/2025

Ariyana, thank you so much for the positive review! We hope you have a great day!

Business Response

SAGINAW, MI

Roger L|2024 Chevrolet Trax

Confirmed Service Customer

12/23/2025

Service Rep, Josh, was helful about what was going to be done and the service was done quilckly.

CLINTON TOWNSHIP, MI

David O|2025 Chevrolet Blazer

Confirmed Service Customer

12/24/2025

Very pleased.

12/24/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

STERLING HEIGHTS, MI

Leslie V|2025 Chevrolet Tahoe

Confirmed Sales Customer

12/24/2025

Darrin did a great job helping us get our new vehicle. Everything from the pricing to the financing was straightforward and we are happy to have leased through Serra again.

DARRIN UHLIG

12/24/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SHELBY TOWNSHIP, MI

Joseph J|2026 Chevrolet Equinox

Confirmed Sales Customer

12/25/2025

john was an amazing salesman if we get another one definitely going back to him

JOHN TROTTO

12/25/2025

Joseph, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Until the next time we meet, take care!

Business Response

WARREN, MI

Julie G|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/25/2025

Best service ever. John Weber is always are go to guy for all things Chevrolet!

JOHN WEBER

12/25/2025

Julie, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

Business Response

CHESTERFIELD, MI

Pamela K|2026 Chevrolet Trax

Confirmed Sales Customer

12/25/2025

Andrea is the Best !! I will definitely be back to see her again and sent family and friends her way !!

ANDREA MCQUEEN

12/26/2025

Pamela, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. We look forward to your next visit! Take care!

Business Response

UTICA, MI

Michael D|2024 Chevrolet Blazer

Confirmed Service Customer

12/23/2025

Michael Johnson was my service advisor and he did a great job! The oil change and tire rotation were done at the time quoted.

12/24/2025

Michael, thank you for your kind review; we are happy to pass along your comments to Michael Johnson here at Serra Chevrolet Sterling Heights! We look forward to your next visit! Take care!

Business Response

WASHINGTON, MI

Hiba A|2025 Chevrolet Trax

Confirmed Service Customer

12/24/2025

Everyone was nice and polite no waiting. Thank you

12/24/2025

Hiba, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WARREN, MI

Tumura P|2024 Chevrolet Traverse Limited

Confirmed Service Customer

12/24/2025

Always great service at Serra Chevrolet!

FERNDALE, MI

Ryan P|2026 Chevrolet Colorado

Confirmed Sales Customer

12/24/2025

Great Experience!

ANDREA MCQUEEN

12/24/2025

Ryan, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know!

Business Response

MACOMB, MI

Michelle P|2026 Chevrolet Equinox

Confirmed Sales Customer

12/24/2025

John Trotto is always a pleasure to work!

JOHN TROTTO

12/24/2025

Michelle, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Gent P|2019 Chevrolet Traverse

Confirmed Service Customer

12/24/2025

2hrs for an oil change and a tire repair. After a few hours my tire went flat. Last oil change it was the incorrect amount of oil. 2qrts short.

12/25/2025

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Serra Chevrolet Sterling Heights (888) 245-0003

Business Response

STERLING HEIGHTS, MI

Jeffery M|2026 Chevrolet Equinox

Confirmed Sales Customer

12/24/2025

Salesman Darren U! Very helpful and made sure I git best deal.possible!!👍

DARRIN UHLIG

12/25/2025

Jeffery, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Robert C|2026 Chevrolet Equinox

Confirmed Sales Customer

12/29/2025

Great experience leasing a new Equinox from Terry Tanton.

TERENCE TANTON

12/29/2025

Robert, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Give us a call at 586-939-7300. Take care!

Business Response

WASHINGTON TOWNSHIP, MI

Richard L|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

12/29/2025

They’re diagnostic of the problem was obviously crazy wrong, but we’ll see if it happens again

12/22/2025

Richard, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. our Service Manager, Laura Marklin at 586-274-0386

Business Response

MACOMB, MI

Donna P|2024 Chevrolet Blazer

Confirmed Service Customer

12/25/2025

Super friendly staff, I was in and out quickly.

12/25/2025

Donna, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

WARREN, MI

Eric G|2026 Chevrolet Silverado EV

Confirmed Service Customer

12/25/2025

Fast service, will come back again

12/25/2025

Eric, we're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

CLARKSTON, MI

Mark N|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/25/2025

The sales and customer service experience have always been an easygoing process. Miko O in sales has always been friendly and helpful when choosing my next lease. I haven’t had a bad experience with sales or service like I have had at other dealerships.

MICHAEL OMELIANOFF

12/26/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

ROCHESTER HILLS, MI

Teri L|2024 Chevrolet Blazer

Confirmed Service Customer

12/26/2025

It was good. And not to long of a wait

12/26/2025

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

David G|2023 Chevrolet Blazer

Confirmed Service Customer

12/26/2025

Great service and communication from Jason.

12/26/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

MACOMB, MI

Evan R|2026 Chevrolet Colorado

Confirmed Sales Customer

12/29/2025

Jackie and Jordan Provide amazing customer service

JACQUELINE WOODRUFF

12/29/2025

Evan, thank you for your kind review; we are happy to pass along your comments to Jackie and Jordan here at Serra Chevrolet Sterling Heights! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

OAK PARK, MI

Sean L|2026 Chevrolet Corvette Stingray

Confirmed Sales Customer

12/29/2025

The purchase of my new vehicle was an amazing experience. The sales team was phenomenal. This was my second vehicle purchase and I will continue to come back in the future.

ROCKIE YOUSIF

12/29/2025

Sean, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

SHELBY TOWNSHIP, MI

Joshua H|2026 Chevrolet Colorado

Confirmed Sales Customer

12/30/2025

Amazing experience and I couldn’t have asked for anything more!

DARRIN UHLIG

12/30/2025

Joshua, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MUSKEGON, MI

James T|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/30/2025

Darrin made my lease renewal process seamless, and worked out the best possible deal. He even had my step rails transferred to the new truck. Awesome experience.

DARRIN UHLIG

12/31/2025

James, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please don't hesitate to reach out at 586-939-7300

Business Response

CHESTERFIELD, MI

Nicholas M|2026 Chevrolet Equinox

Confirmed Sales Customer

12/29/2025

Excellent service, no complaints

ANDREA MCQUEEN

1/4/2026

Nicholas, we are very happy to have provided you with such a positive experience! Thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again.

Business Response

STERLING HEIGHTS, MI

Harold J|2026 Chevrolet Equinox

Confirmed Sales Customer

12/29/2025

Zac was very knowledgeable.And good to work with!

ZACHERY GREGORY

12/30/2025

Harold, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WARREN, MI

Janet B|2025 Chevrolet Equinox

Confirmed Service Customer

12/31/2025

Quick and done right.

12/31/2025

Janet, thank you so much for the positive review! We hope you have a great day!

Business Response

CLINTON TOWNSHIP, MI

Donald P|2021 Chevrolet Equinox

Confirmed Service Customer

12/31/2025

Jason was very customer oriented, friendly, showed great interest in satisfying my car problems.

12/31/2025

Donald, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

STERLING HEIGHTS, MI

Francisco F|2021 Chevrolet Tahoe

Confirmed Service Customer

12/31/2025

Great A servic

12/31/2025

Francisco, thank you so much for the positive review! We hope you have a great day!

Business Response

MACOMB, MI

Michael K|2024 Chevrolet Blazer

Confirmed Service Customer

12/31/2025

very Professional staff,

1/1/2026

Michael, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SHELBY TOWNSHIP, MI

Kevin S|2025 Chevrolet Trax

Confirmed Service Customer

12/31/2025

I purchased my new vehicle from this dealership. I don’t drive much and it took me over a year to get enough miles for my first oil change. I was offered a complimentary first oil change when I purchased my car. Unfortunately, when I brought my car in for an oil change, I was told the offer was expired. That was it, no care or concern to see if anything could be done about it. This lack of customer obsession and ownership, was really disappointing. I’ll most likely choose another dealership for new car purchases.

1/1/2026

Kevin, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to our Service Manager, Laura Marklin at 586-274-0386, so we can discuss your experience further. We look forward to hearing from you.

Business Response

STERLING HEIGHTS, MI

Thomas W|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/1/2026

Had a great experience with Don.

DONALD HINTZ

1/2/2026

Thomas, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

CHESTERFIELD, MI

Rhonda C|2026 Chevrolet Equinox

Confirmed Sales Customer

1/1/2026

Bill reed and Rocco were very friendly and professional. Knew their products. Communication excellent as well

WILLIAM REED

1/2/2026

Rhonda, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

MADISON HEIGHTS, MI

Dana C|2025 Chevrolet Blazer

Confirmed Sales Customer

1/1/2026

Steve Yucha, my salesman, helped to make my purchase an easy and great experience. His professionalism and great personality helped to make the process so smooth.

STEVEN YUCHA

1/2/2026

Melissa, Congratulations on your new vehicle! Thank you again for the great review!

Business Response

SAINT CLAIR SHORES, MI

Deborah V|2026 Chevrolet Blazer

Confirmed Sales Customer

1/1/2026

Our experience was very positive. Our sales person, Anthony Abdullah, was very helpful as we tried to narrow down the selection of vehicle that met our needs and finances. He arranged test drives in the vehicles we were considering. He was very good at following up with texts keeping us apprised of any updates (without seeming pushy). Overall, he made our experience at Serra Chevrolet of Sterling Heights a good one!

ANTHONY ABDULLAH

1/2/2026

Deborah, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

SHELBY TOWNSHIP, MI

Marguerite T|2023 Chevrolet Blazer

Confirmed Service Customer

1/1/2026

I am always more than satisfied at Serra Chevy

1/2/2026

Thank you for choosing Serra Chevrolet Sterling Heights as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

STERLING HEIGHTS, MI

Penelope S|2026 Chevrolet Equinox

Confirmed Sales Customer

1/1/2026

Andrea was able to find me a car, put together a deal and deliver my car in a very few days. Great service. Would definitely recommend this dealership and especially Andrea.

ANDREA MCQUEEN

1/2/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

GROSSE POINTE PARK, MI

Jennifer P|2026 Chevrolet Equinox

Confirmed Service Customer

1/1/2026

Jason Crager is the best in the service department!

1/2/2026

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

MACOMB, MI

Chris R|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/1/2026

I was a slow buyer. I was out of state and it took a little while to close the deal. Lee was very patient with me and wonderful to work with. Lee walked me through everything and more than answered all of my questions. Thank you, Lee!!

LEE WALCH

1/2/2026

We're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GLENWOOD SPRINGS, CO

Gregory S|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

12/30/2025

Pleasant experience as usual. No complaints.

NATHAN BURNS

12/31/2025

Gregory, thank you so much for the positive review! We hope you have a great day!

Business Response

STERLING HEIGHTS, MI

Ronald M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

12/31/2025

Repair was done fast and got a rental. The service was excellent.

1/1/2026

Ronald, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to reach out to our General Sales Manager, Tom Bechtell at 586-274-0327 or stop by. Have an awesome day!

Business Response

MACOMB, MI

Deborah A|2020 Chevrolet Equinox

Confirmed Service Customer

12/31/2025

From the minute I pull in to the end when they bring my car around Fresh from a car wash. Excellent, friendly professional service. Every time.

12/31/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

CHESTERFIELD, MI

Carlos S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/31/2025

Great customer service

DONALD HINTZ

1/1/2026

Carlos, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

ATTICA, MI

Michael S|2019 Chevrolet Colorado

Confirmed Service Customer

1/1/2026

Service was completed within a timely period and diagnostic were performed to identify an issue with battery which was replaced.

1/2/2026

Michael, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

Business Response

STERLING HEIGHTS, MI

Lakenya G|2024 Chevrolet Blazer

Confirmed Service Customer

1/1/2026

Good

1/2/2026

We appreciate your positive review about your recent experience with us! We hope to see you soon!

Business Response

WARREN, MI

Joseph G|2016 Buick LaCrosse

Confirmed Service Customer

1/1/2026

Fast, proficient professional polite

1/2/2026

Joseph, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

MACOMB, MI

Mark W|2026 Chevrolet Equinox

Confirmed Sales Customer

1/1/2026

I was given a fair price for my trade in. The sales team treated me with respect.

NATHAN BURNS

1/2/2026

Mark, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MACOMB, MI

Angel W|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/1/2026

Incredible customer service and care! A great experience all around.

JOHN WEBER

1/2/2026

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

NEW BALTIMORE, MI

Kathleen H|2024 Chevrolet Trax

Confirmed Service Customer

1/2/2026

Great service!

1/2/2026

Kathleen, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!

Business Response

MACOMB, MI

Stephanie S|2025 Chevrolet Blazer

Confirmed Sales Customer

1/2/2026

Everything was great!!

NATHAN BURNS

1/2/2026

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

SAINT CLAIR SHORES, MI

Eric N|2024 Chevrolet Blazer

Confirmed Service Customer

1/2/2026

Patrick was great as usual

1/3/2026

Eric, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

MACOMB, MI

Charles C|2024 Chevrolet Corvette

Confirmed Service Customer

1/2/2026

I’ve purchased 4 new vehicles in 2 years from Serra and each time was a great experience.

1/3/2026

Charles, Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

PLYMOUTH, MI

Judith N|2026 Chevrolet Trailblazer

Confirmed Sales Customer

1/3/2026

The customer service at Serra Chevrolet Is excellent! My salesperson Darrin Uhlihg goes above and beyond to service his customer. This is my 5th lease from Serra and I have always been treated with exceptional care! I will always come back to Serra Chevrolet.

DARRIN UHLIG

1/3/2026

Judith, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Thomas B|2026 Chevrolet Colorado

Confirmed Sales Customer

1/5/2026

Darrin Uhlig is a great salesperson. Very knowledgeable, and professional. He is a pleasure to deal with.

DARRIN UHLIG

1/5/2026

Thomas, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help! 586-939-7300

Business Response

CHESTERFIELD, MI

Dale D|2022 Chevrolet Tahoe

Confirmed Service Customer

1/5/2026

Great Service as always

SHELBY TOWNSHIP, MI

Robin H|2015 Chevrolet Malibu

Confirmed Service Customer

1/6/2026

GREAT AS ALWAYS

1/6/2026

Robin, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

CLINTON TOWNSHIP, MI

Erica M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/7/2026

I was in the market for a new truck with my lease ending in March. I work with Jackie. On Monday we found a truck at Dearborn dealer. Tuesday afternoon it was being picked up and brought to Serra SH. I went in Wednesday (NYE) to get my current truck appraised within two hours, between Jackie and Patrick in service the new truck had steps placed on, the black essentials package added as well as a cover, and i was driving off the lot. This was the quickest I think Jackie and I have ever turned a truck over and the team work of everyone was outstanding. I have been working with Serra since it was Buff, and there is not a single dealership or sales person i would rather work with. Jackie is by far amazing and Patrick went above and beyond as well.

JACQUELINE WOODRUFF

1/7/2026

Erica, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ROCHESTER HILLS, MI

Richard R|2026 Chevrolet Equinox

Confirmed Sales Customer

1/2/2026

Love John Trotto

JOHN TROTTO

1/3/2026

Richard, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

RICHMOND, MI

Scott D|2026 Chevrolet Traverse

Confirmed Sales Customer

1/2/2026

Jackie is the most courteous and knowledgeable salesperson I have ever had. She got me the best deal i could have ever dreamed of

JACQUELINE WOODRUFF

1/3/2026

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

FRASER, MI

Janet M|2026 Chevrolet Equinox

Confirmed Sales Customer

1/2/2026

Anthony was fabulous and easy to work with. Not high pressure. A good thing!!

ANTHONY ABDULLAH

1/3/2026

Janet, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Stephen W|2025 Chevrolet Blazer

Confirmed Service Customer

1/5/2026

Everything went well! Timely! Great customer service! No complaints! See you next visit!

1/5/2026

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CLINTON TOWNSHIP, MI

Roger B|2026 Chevrolet Equinox

Confirmed Sales Customer

1/6/2026

Super easy and fast. Was able to prep all paperwork ahead fo time to speed up the delivery of the vehicle. Eliana was a great and responsive salesperson.

ELIANA JIMENEZ

1/6/2026

Roger, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you're ever in need of more help, please let us know!

Business Response

STERLING HEIGHTS, MI

Dennis M|2026 Chevrolet Trax

Confirmed Sales Customer

1/6/2026

Very friendly

ZACHERY GREGORY

1/6/2026

Dennis, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Keith P|2021 Buick Encore GX

Confirmed Service Customer

1/6/2026

Professional and courteous service!

MACOMB, MI

Phillip M|2020 Chevrolet Traverse

Confirmed Service Customer

1/6/2026

Was able to get an appointment easily, the night drop was great, follow up was OUTSTANDING…work was completed quickly and I was notified when completed…vehicle was ready for pickup…Please let Jason Cragar know of the outstanding effort and job…Phil McCown

1/7/2026

Phillip, we're delighted to have provided you with such a positive experience! Please don't hesitate to reach out; give us a call at 586-939-7300 if there's anything additional we can do for you.

Nancy H|2025 Chevrolet Equinox

Confirmed Service Customer

1/7/2026

great fast service

1/7/2026

Nancy, your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

CHESTERFIELD, MI

Tahir B|2025 Chevrolet Blazer

Confirmed Service Customer

1/7/2026

Ok

STERLING HEIGHTS, MI

Diba I|2025 Chevrolet Blazer EV

Confirmed Service Customer

1/7/2026

The issue at hand (on board charger not working) was fixed and I got a loan car for the duration of the repair

1/8/2026

We appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

OAKLAND TOWNSHIP, MI

Kristyn M|2026 Chevrolet Equinox

Confirmed Sales Customer

1/8/2026

Don was absolutely wonderful. He was very transparent and gave us several options that would work best for us. We are very happy with his service and will return when our lease is up!

DONALD HINTZ

1/8/2026

Kristyn, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

CLINTON TOWNSHIP, MI

Denise B|2025 Chevrolet Trailblazer

Confirmed Service Customer

1/8/2026

We dropped my car off for an oil change and the service tech( his name was Jeff) was absolutely the best, very friendly, knowledgeable when asked some questions. And it was done quickly. And love that they offer a car wash at Serra Chevrolet

1/8/2026

Denise, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WARREN, MI

Mari O|2026 Chevrolet Equinox

Confirmed Sales Customer

1/8/2026

Friendly and efficient

STEVEN YUCHA

1/8/2026

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ROSEVILLE, MI

Montana N|2026 Chevrolet Trax

Confirmed Sales Customer

1/8/2026

My sales man, Mike, was very attentive and helpful! He made sure I got the perfect car that correlates with the payment I wanted! Definitely will stay here for all of my car shopping, much better service than anywhere else I have gone.

MICHAEL OMELIANOFF

1/9/2026

Montana, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nikol L|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

1/8/2026

They check my truck very good

1/9/2026

Nikol, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

STERLING HEIGHTS, MI

Marilee N|2026 Chevrolet Trailblazer

Confirmed Sales Customer

1/8/2026

Mike is the best!

MICHAEL OMELIANOFF

1/9/2026

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Rachel B|2026 Chevrolet Trax

Confirmed Sales Customer

1/9/2026

Robert was wonderful!!! Extremely helpful and kind hearted. He made you feel like comfortable!

ROBERT KRAFT

1/9/2026

Rachel, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

STERLING HEIGHTS, MI

Paul P|2025 Chevrolet Silverado 1500

Confirmed Service Customer

1/7/2026

Always a great experience at Serra Sterling Heights. Mike is a very helpful writer. He takes care of everything

WASHINGTON, MI

Patrizia J|2026 Chevrolet Equinox

Confirmed Sales Customer

1/8/2026

It was a quick and smooth transaction. Sales rep was extremely knowledgeable and helpful.

JOHN TROTTO

1/8/2026

We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

Business Response

MACOMB, MI

Paul L|2026 Chevrolet Silverado 1500

Confirmed Service Customer

1/8/2026

Fast, smart staff, addressed all concerns with a smile!

1/8/2026

Paul, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

EASTPOINTE, MI

Daniel M|2025 Chevrolet Equinox

Confirmed Service Customer

1/8/2026

always the best of service/ Quick and easy

1/9/2026

Daniel, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to give us a call at 586-939-7300

Business Response

WARREN, MI

Delfin C|2025 Chevrolet Trailblazer

Confirmed Service Customer

1/8/2026

Meet my expectations Michael is very accommodating

1/9/2026

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Grace D|2020 Chevrolet Trax

Confirmed Service Customer

1/8/2026

nick was very helpful

1/9/2026

Grace, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

WARREN, MI

Denise M|2025 Chevrolet Equinox

Confirmed Service Customer

1/9/2026

Timely, polite & professional!

1/9/2026

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Serra Chevrolet Sterling Heights and we hope to see you again.

Nancy N|2025 Chevrolet Equinox

Confirmed Service Customer

1/9/2026

Everything moved along smoothly, from driving through the Service Dept. doors until my freshly washed car was driven out to me. Thank you

1/10/2026

Nancy, your satisfaction is important to us, so we want to sincerely thank you for choosing Serra Chevrolet Sterling Heights and we hope to see you again soon!

Business Response

STERLING HEIGHTS, MI

Grace C|2025 Chevrolet Blazer

Confirmed Sales Customer

1/9/2026

Darrin made me feel very comfortable with my purchase and explained all options. He answered all my questions without feeling rushed.

DARRIN UHLIG

1/10/2026

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CLINTON TOWNSHIP, MI

Juan E|2015 Chevrolet Equinox

Confirmed Service Customer

1/11/2026

Long story

1/11/2026

Thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to our Service Manager, Laura Marklin at 586-274-03863 so we can assist you further.

Business Response

STERLING HEIGHTS, MI

Scott G|2025 Chevrolet Traverse

Confirmed Service Customer

1/12/2026

Jason Crager is Awesome

1/12/2026

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

STERLING HEIGHTS, MI

Peter S|2025 Chevrolet Silverado EV

Confirmed Service Customer

1/12/2026

JASON CRAGER IS THE BEST!

1/13/2026

Peter, thank you for your kind review; we are happy to pass along your comments to Jason Crager at Serra Chevrolet Sterling Heights! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LEONARD, MI

Michelle L|2025 Chevrolet Trax

Confirmed Service Customer

1/12/2026

Pat in the service department is what customer service should look like. Pat goes above and beyond! Kind and professional! I appreciate Pat and that's why I will only come to service my car @ Serra Chevrolet.

1/13/2026

Michelle, we're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARREN, MI

Gerald N|2023 Chevrolet Traverse

Confirmed Service Customer

1/12/2026

Pleasant, knowledgeable, efficient personnel. My oil/filter change, lube and tire rotation took less than one hour.

1/12/2026

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MACOMB, MI

Vicki S|2026 Chevrolet Trax

Confirmed Sales Customer

1/12/2026

It was wonderful and the workers there were awesome especially the sales Lady she was the best they make feel like you're sitting at your place , I really love that dealership and I would recommend it to my family and friends

ELIANA JIMENEZ

1/13/2026

Vicki, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SHELBY TOWNSHIP, MI

Pamela H|2026 Chevrolet Trailblazer

Confirmed Sales Customer

1/12/2026

Everyone was very friendly and helpful, from the time we walked in the show room till we left our appointment. Our salesman Nick was great, he explained everything and made the process of bringing in a lease vehicle and getting a new one very easy!

NATHAN BURNS

1/13/2026

Pamela, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Sterling Heights! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HARRISON TOWNSHIP, MI

Allen S|2025 Chevrolet Traverse

Confirmed Service Customer

1/13/2026

It was great they kept me informed about every procedure they were doing on my car

1/14/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Give us a call at 586-939-7300

Business Response

WARREN, MI

Michael K|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

1/9/2026

Mike was great to work with and kept me up to date on the status of repairs. Will request if future services are needed

CLINTON TOWNSHIP, MI

Mary J|2023 Chevrolet Equinox

Confirmed Service Customer

1/9/2026

Everything taken care of and quickly and communicated well. Mike Blanzy was great! Thank you Mike!

1/10/2026

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

STERLING HEIGHTS, MI

Nader S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/9/2026

Jackie has given me the best sales experience I have ever had and I'm in sales myself. She is very knowledgeable and patient with me and everyone I refer to her. I'm truly blessed to have met her.

JACQUELINE WOODRUFF

1/9/2026

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

CLINTON TOWNSHIP, MI

Douglas G|2026 Chevrolet Equinox

Confirmed Sales Customer

1/10/2026

Darrin Uhlig was very professional and knowledgeable throughout the entire sale process. I'm looking forward to working with Darrin on my next purchase.

DARRIN UHLIG

1/11/2026

Douglas, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Business Response

MACOMB, MI

Rachel K|2016 Chevrolet Malibu Limited

Confirmed Service Customer

1/10/2026

Michael Blanzy was professional and made sure my Malibu was serviced. Thank you Michael!!

1/11/2026

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ROMEO, MI

Jacob J|2023 Chevrolet Bolt EUV

Confirmed Service Customer

1/11/2026

Pleasant Experience

1/11/2026

Jacob, we are very happy we could provide you with a positive experience! We hope to see you soon!

Business Response

STERLING HEIGHTS, MI

Alison D|2024 Chevrolet Colorado

Confirmed Service Customer

1/13/2026

Prompt

1/14/2026

Alison, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

EASTPOINTE, MI

Deanna T|2026 Chevrolet Equinox

Confirmed Service Customer

1/14/2026

Everyone was very nice and Mike my service advisor explained things clearly and kept me informed along the way, very easy and quick process dropping off and picking up my car.

1/14/2026

Deanna, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CLINTON TOWNSHIP, MI

Charles D|2024 Chevrolet Equinox

Confirmed Service Customer

1/14/2026

Y

1/14/2026

Charles, thank you for taking the time to leave us your feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our General Sales Manager, Tom Bechtell at 586-274-0327.

Business Response

STERLING HEIGHTS, MI

Christopher J|2024 Chevrolet Blazer

Confirmed Service Customer

1/13/2026

Aleks was very thorough and provided exemplary service. He stayed in communication with me the entire way through and made sure I had a complete understanding of the situation.

1/14/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Give us a call at 586-939-7300

Business Response

CHESTERFELD, MI

Christy M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/13/2026

Everyone was very kind and made the process extremely easy.

DARRIN UHLIG

1/14/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Give us a call at 586-939-7300

Business Response

BRUCE TWP, MI

Carla W|2026 Chevrolet Traverse

Confirmed Sales Customer

1/13/2026

Lindsey was great to work with. She was thorough throughout the whole process, answered all my questions, helped in areas I didn't expect and was a joy to work with. I am happy to have experienced her expertise in the field of leasing a new car.

LINDSEY MCKAY

1/14/2026

Carla, thank you for your kind review; we are happy to pass along your comments to Lindsey here at Serra Chevrolet Sterling Heights! If you're ever in need of more help, please let us know!

Business Response

MACOMB, MI

Christine P|2025 Chevrolet Trax

Confirmed Sales Customer

1/14/2026

I posted a Google review yesterday. Here’s part of it: “I cannot say enough good things about Darrin Uhlig. I did a lot of research before deciding on which salesperson to go with. Darrin Uhlig had excellent reviews so I decided to work with him. I am so glad I did! He was absolutely wonderful to work with! He’s personable, kind, understanding, patient, honest, and he goes above and beyond to get the car you want. Not once did he pressure me. He made me feel like family. He actually made my car buying experience fun instead of stressful. I LOVE my new car! I would also like to give praise to Amanda Iafrate in the finance department, as well as Raquel and Tommy in sales. Quick note: Although I didn’t purchase my previous car from Serra Whelan Chevrolet (I had a family friend who worked at another dealership), I always come here to get it serviced because in my opinion, and many others, they are the best in Michigan! Top notch! I always go through Patrick Tomasek in the service department and he is wonderful, so nice! So is Michael Johnson!”

DARRIN UHLIG

1/15/2026

Christine, Wow, it's experiences like yours that really keep us motivated! We sincerely value your business and look forward to your next visit!

Business Response

MACOMB, MI

Terri P|2025 Chevrolet Equinox

Confirmed Service Customer

1/14/2026

Very pleasant experience. Mike and the service staff were friendly and efficient.

1/15/2026

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

MACOMB, MI

Jill J|2023 Chevrolet Traverse

Confirmed Service Customer

1/15/2026

Came in for an oil change and over an hour and a half the service was completed. In my eyes that is way too long to wait for service to be completed.

1/16/2026

Jill, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our Service Manager, Laura Marklin at 586-274-0386

Business Response

MACOMB, MI

Tammi T|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/15/2026

Robert Kraft my sales guy is the best !!!

ROBERT KRAFT

1/15/2026

Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

STERLING HEIGHTS, MI

Albert A|2026 Chevrolet Equinox

Confirmed Sales Customer

1/15/2026

John Trotto is the best car dealer salesman that I ever had the pleasure to spend my money with.

JOHN TROTTO

1/16/2026

Albert, thank you for your kind review; we are happy to pass along your comments to John here at Serra Chevrolet Sterling Heights! We look forward to your next visit! Take care!

Business Response

STERLING HEIGHTS, MI

Paul P|2020 Chevrolet Equinox

Confirmed Service Customer

1/15/2026

Arrived on time, got a ride back home, and returning to the Dealership, no issues.

1/16/2026

Paul, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

STERLING HEIGHTS, MI

Morley B|2025 Chevrolet Blazer

Confirmed Service Customer

1/16/2026

As always, Jason Crager does a great job! He is always a pleasure to work with.

1/16/2026

We're happy you found our staff to be so supportive during your experience here at Serra Chevrolet Sterling Heights. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROCHESTER HILLS, MI

David H|2026 Chevrolet Equinox

Confirmed Service Customer

1/16/2026

First oil change for this car. Got in right away and out quickly.

1/16/2026

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

UTICA, MI

Stacy L|2024 Chevrolet Blazer

Confirmed Service Customer

1/16/2026

The gentleman who took care of my service was friendly and gave me all the options for my vehicle’s service.

1/16/2026

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SHELBY TOWNSHIP, MI

Deanna H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/17/2026

Tye worked diligently to deliver a great truck! I appreciate his attention!

TYRONE GIBSON

1/18/2026

Deanna, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SHELBY TWP, MI

Kristyn M|2026 Chevrolet Trax

Confirmed Sales Customer

1/17/2026

Don was awesome! We leased 2 vehicles from him and he was very personable, knowledgeable and very respectful of our time! We will definitely be back when our leases are up

DONALD HINTZ

1/17/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Give us a call at 586-939-7300

Business Response

CLINTON TOWNSHIP, MI

Christine L|2024 Chevrolet Equinox

Confirmed Service Customer

1/15/2026

Wonderful

1/16/2026

Christine, thank you so much for the positive review! We hope you have a great day!

Business Response

MACOMB, MI

Chester P|2026 Chevrolet Equinox

Confirmed Service Customer

1/15/2026

Great

1/16/2026

Thank you so much for the positive review! We hope you have a great day!

Business Response

MACOMB, MI

John D|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/18/2026

Very friendly staff. Quick service! Nice waiting rooms.

1/18/2026

John, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STERLING HEIGHTS, MI

Michelle L|2025 Chevrolet Trax

Confirmed Service Customer

1/18/2026

Everyone that I encountered in the service department is super friendly and professional. Pat once again went above and beyond. He is the reason I keep coming back even though I have another dealership closer.

1/19/2026

Michelle, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

WARREN, MI

Katie S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/19/2026

I always love working with Bryan. He makes the process quick and easy.

BRYAN NICHOLAS

1/20/2026

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

SOUTH LYON, MI

Charles P|2025 Chevrolet Equinox EV

Confirmed Service Customer

1/20/2026

Great service as always. I enjoy the professionalism and the process.

1/21/2026

Charles, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ROCHESTER HILLS, MI

Jamie G|2024 Chevrolet Blazer

Confirmed Service Customer

1/20/2026

Service was excellent!

1/21/2026

Jamie, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CLINTON TOWNSHIP, MI

Robert N|2021 Chevrolet 2500HD Silverado

Confirmed Service Customer

1/20/2026

.

1/21/2026

Robert, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARREN, MI

Paul B|2025 Chevrolet Equinox

Confirmed Service Customer

1/20/2026

Patrick was efficient and understanding and followed up to let me know that my car was ready

1/21/2026

Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SHELBY TOWNSHIP, MI

Brenda N|2025 Chevrolet Trax

Confirmed Service Customer

1/19/2026

Always so accommodating. Such great service and so fast .

1/19/2026

Brenda, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!

Business Response

WARREN, MI

Samuel Y|2025 Chevrolet Equinox

Confirmed Service Customer

1/19/2026

Always a good experience at the dealership

1/19/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

STERLING HEIGHTS, MI

Bruce K|2018 Chevrolet Equinox

Confirmed Service Customer

1/19/2026

It was fast and easy!

1/20/2026

Bruce, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WARREN, MI

Russell W|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/20/2026

great experience from the minute i stepped into the showroom. Zackery Gregory greeted me. Told him what i was looking for and he drove me out back to the storage lot. Found my vehicle, wrapped up the deal. they shinned it up and i picked up. Zack had a lot of patients with me by spending over an hour in vehicle showing me gadgets. he had a lot of patients! told me to call him or stop by with questions. felt no pressure and very comfortable with friendliness of everyone!!!

ZACHERY GREGORY

1/21/2026

Russell, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

MACOMB, MI

Benjamin K|2026 Chevrolet Equinox

Confirmed Sales Customer

1/21/2026

Was not expecting to get into our new lease that day, but was pleasantly surprised! Eliana was fantastic.

ELIANA JIMENEZ

1/21/2026

Benjamin, thank you so much for your positive comments about Serra Chevrolet Sterling Heights! If you ever need anything else from us, please feel free to give us a call at 586-939-7300 or stop by. Have an awesome day!

Business Response

ROCHESTER HILLS, MI

Dennis Z|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/21/2026

Quick and efficient

1/21/2026

Dennis, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call at 586-939-7300. We're always happy to help!